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Marina U-Store Self Storage
475 Reservation Rd, Marina, CA 93933, United States
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Marina U-Store Self Storage
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Je
Review №1

Quiet and well maintained with an attentive and helpful staff. Marie was very kind and assisted with all my needs. They do a fantastic job staying aware of who is coming in and out without hassling anyone. Which makes me comfortable storing my belongings here.Additionally, other tenants are very kind and are happy to move their vehicle to allow you to pass if you are unable to get by. Great place all around.

Mi
Review №2

We were very pleased with the availability and price of the unit we needed as we moved out of state. When we returned over a year later, our belongings were just as we left them. The facility was clean and very secure. The best part of our experience was the customer service! Very professional and warm service. Thank you for all your assistance! Mike and Lisa Burns

Al
Review №3

Great service, friendly tenant and was very helpful with the moving process. I would recommend this place to anyone looking for a storage!

J
Review №4

The staff was very easy to work with. Zero hassle moving in and out. Amazing and friendly service.

Pr
Review №5

Marie was so helpful and answered all my questions and got me exactly what I needed. She went above and beyond and iam very grateful with such an amazing service provided. I will highly recommend this spot for your storage needs

Mi
Review №6

This is “The Place” for your storage needs. Ample storage space for every need. I live in another city and even though I had many more locations closer to my home, I chose this place. I have been a customer for several years. Marie, the Manager, is always cheerful, helpful and available. I’ve seen her always cleaning up the grounds and patrolling the area for unauthorized people. The other managers who fill in are also worth mentioning but Marie clearly invests a lot of pride in running the place. There are even moving vehicles available to rent if needed. Easy access from the freeway or main roadway. Highly recommended.

Jo
Review №7

Shout out to Marie. She was extremely helpful, and she was the deciding factor on why I chose this particular location. I just needed one month of storage while I finalized my move, and Marie was helpful in recommending an appropriate unit size and setting a reservation. I would recommend anyone to call her first when you are selecting a storage in the bay area.

Ro
Review №8

I decided to get rid of some trash that was taking up quite a lot of room, but without a large enough vehicle to move it I was in quite the dilemma. So the next best thing…a uhaul. The first place I called was here, but sadly there was only one left and it was already reserved for that following day. Thankfully Marie was working and was very friendly, helpful, kind and even had a nice smile. I needed it for only acouple hours and she did everything she could to make sure I left with that truck. I couldn’t have asked for a more positive and extremely easy experience. The hardest part of the day became a breeze thanks to her. If you need to rent a u-haul or are in need of a storage to hoard all your stuff (like myself) I suggest you come here. The experience in itself was worth it. Thanks again for making these now stressful times a bit easier.

He
Review №9

I love this storage place. It’s always clean and I feel safe coming here by myself. The Manager is so sweet, always cheerful and always waves when I’m driving in. I would recommend this storage to anyone. Everyone here is just all around friendly and very professional! Thank you for being here

Ad
Review №10

Marie is great! I had a great and easy time communicating with her about what size I needed for storage and she led me on the right path and got me a great deal with something that wasnt too big and more than what I should be paying for. The entire facility is gated off which is a plus. Storages are secured with new motion tracking security cameras all over the premises, the units are very sturdy and clean despite having breezes in the area. I was able to purchase everything from a good lock and keys to renting a UHaul for everything to be moved in. In the past week or so of looking for a storage this has been the best experience of them all. Thank you so much Marie for your amazing customer service.

Ch
Review №11

I think that Marie, the woman who runs this storage is very friendly and informative! She seemed easygoing and I didnt feel like I was discriminated or judged against such as other businesses I have come into contact with have been known to do without so much as even knowing you. Delia, and I chatted it up with Marie, and laughed about my memory loss issues, when I suggested that Marie should hold onto one of my keys to the lock because Id probably lose both sets! Lol! There was a discount price going on when I decided on this place, however, just on customer service etiquette alone, I would have picked Marina U- Store Self Storage, and would definitely recommend, and do business with this place again!

Jo
Review №12

Marie is great. I chose this location because of her customer service skills. Everything was clean and well maintained. Id recommend this storage facility to anyone, without doubt..

Is
Review №13

Over many years, i have used this place as my go-to for storage in the monterey area several times. The staff (esp. Marie) is always welcoming and pleasant. Hell, i even always feel a little sad everytime i empty my unit! Competative prices, clean grounds, no issues to speak of. No regrets.

Jo
Review №14

Had a great experience renting a storage unit. Maria was very kind, helpful and always courteous. Signing the lease online was easy and efficient. It was a real pleasure to rent a storage unit from Marina U-Store Self Storage. I highly recommend them!

Ja
Review №15

Such great customer service. Never experienced moving with the most helpful storage solutions by Marina U Storage. Thank you, you are the best.

Ka
Review №16

Marie represents the facility exceedingly well. She promised a call back, and did exactly what she promised. She helped me find the perfect size for my storage needs, and even stayed a bit late so that I didn’t feel rushed.She professionally “sold” me on the ownership, convenience and security of their storage facility. We were able to rent exactly what I needed. I had been struggling with finding what I needed, as there is an enormous demand for storage in our area.Marie was the first one to reassure me that the unit I was renting was the perfect size for my needs (current and future). No other facility in the Monterey-Salinas area had the size I needed until Marie called to tell me that what I needed had just become available.Great facility. Great Manager. I am very happy to have reached out to them as I was ready to give up!

An
Review №17

The management was great and the unit was clean. Never had to worry about my belongings, I would rent again if needed.

Be
Review №18

Maria was so supportive and kind and made it simple to use the storage unit. I felt my property was safe during the time it was stored there. Its a great choice if you dont want to pay top dollar for storage of your items.

An
Review №19

We had a wonderful experience at this storage unit. The manager was very accommodating and helpful She always welcomed us with a smile and worked with us when needed. It may not be the fanciest unit around, but the price and customer service are worth it!

Ci
Review №20

Very pleasant check in experience! Marie was genuinely concerned that my items would be stored safely, honest about any sort of issues that may happen, constructively implicative (but not pushy) about any extra amenities that I may be interested in, and very helpful over-all. I look forward to storing my things here. :)

De
Review №21

Facility was well maintained, manager was helpful whenever I had an questions or concerns. I only needed to use the facility for a short term,all went well.

oy
Review №22

The manager was nice and welcoming and answered all inquiries that I had. I was a little worried that my stuff would get stolen. However, after not checking on my storage items for over a year, they were just as they were when I first put them there. The price was also good too: $88 for 5 by 10. Great service and safety. Highly recommend and would come back myself.

Ja
Review №23

Marie is super helpful and knowledgeable and a genuinely hilarious and good person. Makes the entire experience better while streamlining the business.

An
Review №24

My Experience with the manager at the Marina U Storage was the best she told me about the safety of my things being there and how clean it is she was the best person I talked to and I will recommend people to her much love Ahloa

Jo
Review №25

Very good and easy experience renting a storage unit from Marina U-Store Self Storage. Everyone was helpful.

Ka
Review №26

Marie, the manager, is a lifesaver. I found the perfect RV and needed a parking spot right away. Marie was able to find a spot at a sister location, set an appointment with me after hours, and helped me get set up. She was genuinely invested in helping me, which made a huge difference. Marie has continued to be super helpful - shes gone above and beyond. So grateful!

Am
Review №27

Marie was wonderful to work with! Very informative and so helpful. She showed us many choices and really made us feel welcomed to the area! We are so glad we chose Marina U-Store Self Storage.

Jo
Review №28

Very courteous and friendly. We were moving from out of town and it was a pleasure to have a happy smiling face to greet us and help us out.

He
Review №29

I just moved from one of the small units to a bigger unit this weekend in the same facility in Marina, Calif. I cant believe how helpful Marie was. Unlike other storage unit managers that Ive worked with in other locations, she was incredibly friendly, nice, and polite. When I forgot to lock my storage unit overnight, she actually put some locks on it for me and called me to tell me that she had done it. That kind of service is unheard of these days. Marie really makes Storage Pro look good!! I cant imagine ever renting in another facility after this pleasant experience. Thank you Marie!!

Li
Review №30

Great staff always very helpful.

Fi
Review №31

Staff was friendly and courteous was able to assist me in getting the right storage unit for my needs conveniently located very close to my residence phenomenal customer service

Ka
Review №32

Marie is a wonderful person and is very kind hearted, she works with you when in need. Great customer service. I couldnt say less because shes an awesome person and great manager 😊

Ja
Review №33

Just wanted to share my experience with marina U-Store. Reasonably priced, clean, and convenient. But those are just Contributing factors to the wonderful experience and quite confidence that comes with knowing your possessions are protected. Marie the manager Has done the impossible with her customer service skills, in-depth knowledge and awareness of all things under her control, I actually look forward to my next visit, lol.

Pa
Review №34

So easy to obtain a storage unit and pay online and Marie at the Marina office was incredible, so professional, knowledgeable and easy to deal with. I highly recommend Marina U-Store Self Storage.

ki
Review №35

Super sweet customer service. I feel that this is a safe place and very welcoming.

Ca
Review №36

Kind and friendly service.Based on staff alone I would refer this business to anyone who is in need.

Gr
Review №37

Great storage facility. I have used them on many different occasions and many rental options. Even stored my 18 rv trailer in years past. Clean, safe, easy access.Maria and her team Rock!Mahalo, Greg

An
Review №38

I drove onto the property at a difficult time in life in 2018 and in need of a storage unit. Marie the property manager assisted me not only with a storage but her friendly and understanding manner. The property is always clean and I always feel that my belongings are safe under her watchful management style. I have a storage unit and a friend here at the Marina U Store. Thank you Marie.

ma
Review №39

Great storage unit, never had problems and theres always someone around to help if need be. will note for plastic boxes over bags or cardboard, ash will get in if fire seasons are heavy and larger bugs will force their way if rain season is heavy as well.

Br
Review №40

I am so happy I came here because not only is it the most affordable storage I was able to find, especially with move-in specials, but Marie, the property manager is wonderful. She is so helpful and friendly and always willing to help find a solution that will fit your needs. The best!

Mi
Review №41

Take your business here - Marie is AMAZING! She really makes you feel like you have family in the business. It feels so great knowing my things are being stored under the management of such a helpful person. Couldn’t recommend more.

Ja
Review №42

Absolutely got lucky finding this place. Clean and safe! Marie is the consummate professional who seeks the best deal for your needs.Thank you-Go Navy

Ra
Review №43

Best storage place in Monterey! They are friendly, communicative, and have great follow through.

Jo
Review №44

I recently moved my storage unit from Public Storage in Sand City to Marina U-Store Self Storage, and I couldnt be happier that I did! I was being charged $70 more a month for a 2nd floor unit accessed by an elevator, and when carts werent available, you were on THEIR time as a paying customer. The front desk person (Chris) could care less about the inconvenience for paying customers. Now to Marina U-Haul Self Storage .. Marie is GREAT!!! I was able to rent my unit online and receive a lower rate, and she was so helpful with my move in once I arrived on property! She is friendly and eager to help - a HUGE DIFFERENCE compared to the customer service at Public Storage. The convenience of the drive up is wonderful! Very thankful to have found this place.

Se
Review №45

Great place to store your stuff,drive up lockers make it very convenient, great staff and customer service

Ka
Review №46

I was lucky to have this place close by to store my furniture when I had to move out of my campus apartment. The prices are great and the staff is amazing! Marie is super helpful and caring :) would highly recommend

Ro
Review №47

Been here for a while at the Marina U Store Self Storage and they have been great. Talk to Marie she is awsome and excellent Customer Service!

Br
Review №48

Marie is a very fun person to do business with and has a great sense of humor its always a pleasure coming in here to do business with her. Shes always been really helpful and a real problem solver and thus you have a great employee.

Ja
Review №49

Marie is the property manager I had the pleasure of dealing with in my time of renting a storage unit and she is absolutely amazing. She is very understanding of all possible issues, willing to take extra steps for her clients, and a genuinely kind person. I will definitely be back.

Je
Review №50

Marie (Crazy Marie) always so helpful and really nice to talk too . Make sure to ask for her 😁

Wh
Review №51

Marie was such a joy to work with! Made everything very clear and very simple as to what to expect. And was so professional and happy! Definitely appreciated her, and am so happy with the storage we got today! Thank you Marie!

Ra
Review №52

Staff is very friendly, the location is super convenient and the prices are the best in the county.

Te
Review №53

I had a great experience with Marina U-Store. The units were large and clean and the staff was extremely friendly and very professional. I had to stay in temporary furnished housing for several months and had an entire homes worth of belongings in the storage unit. I would highly recommend them.

Cy
Review №54

Marie is the best part about this business. She is the kindest, friendliest, most knowledgeable, personable person I have ever met. She goes out of her way to make your storage experience painless and manageable. The units are clean, reasonably priced and centrally located. The isle ways are a little tight and narrow and the operating hours are not that accommodating. Also, the lighting isnt very good for the winter hours. However, overall, I would be a return customer if I needed storage space again. Thank Marie.

Sa
Review №55

I found myself in need of a temporary storage facility, something I am not familiar with! After deciding the area that served my purpose, I came to the office to be educated. Marie walked me through every step and consideration. With her guidance, I chose my unit and have been exceptionally happy with every aspect. She is informed and able to answer any questions that I had. Service is outstanding. I am very pleased with my choice.

Ju
Review №56

I must be one of the longest customers of MUSS. Staff is very helpful. Marie is a gem.

Br
Review №57

OMG this is the most magical storage facility in the world! I walk into my storage unit and Im magically whisked away to another dimension. Sometimes I dont even store anything inside, I just leave it empty as a place I can go to get away from the realm of life. My unit is my safe place. Its always there for me when I need it. I dont know what I would do without it! And Marie is amazing! She is so helpful and insightful on everything and anything.

Je
Review №58

Marie the service rep at the marina location was very helpful to my process and efficient. I appreciate her patience and information she provided to help me save money and sign up. So far my experience has been smooth.

Mo
Review №59

Easy to get started, easy to pack up. Fantastic staff through and through. Helpful and flexible with the needs of their patrons. The storage is exactly as you pay for, only thing to note, weather controlled does not mean that if you dont package things correctly, they will still get nasty. My mattress was wrapped, no issue, my pillow wasnt and started to grow.

Ra
Review №60

I had a great experience. Maria was always nice and helpful! I moved out when I got my new place and I would go back if I never need storage again!

Br
Review №61

Great experience from start to finish! I was able to get a small unit in a timely manner. Checking out of my storage unit was even easier! Thank you Maria for the great experience!

Je
Review №62

I had to quickly move out of my apartment in mid march during the onset of the county shutting down and chose to store my things in Marina for the time being. Marie was incredibly helpful during that stressful time and made my move in as easy as possible. When I chose to move permanently, I called and scheduled my move out with Johnny who couldnt have been more of a help. They were beyond accommodating to CSUMB students while none of us knew what exactly was going on. Im very thankful for them making my move and storage process as easy as they could during such a crazy time!

St
Review №63

For exceptional service at a very reasonable rate, look no further for your storage solutions. I just concluded my tenancy of over three years and would recommend Marina U-Store to anyone in the area looking for a safe and reliable short or long-term storage solution. A special thank you to Marie for going above and beyond when it comes to the needs of the tenants. Before you look for a lock for your unit, I suggest purchasing one of theirs for extra peace of mind as they are quite effective. Cheers!

Ro
Review №64

Marina is ok but avoid the Salinas location on Rossi Ct.Look for a storage facility with a mature on-site manager and fully functioning security features.

Pa
Review №65

Every time I come into marina u store I am always welcome I recently moved into a bigger unit and the manager on site Marie was extremely helpful to me and very friendly. She is very knowledgeable about what kind of storage space one needs Depending on what you are storing and how much you are storing. Marie if you see this rating I thank you and truly appreciate you.

jo
Review №66

The manager here was awesome and very helpful. I was under tight schedule for a move and couldnt get everything packed until close to when they closed on Saturday but I called the Manager and she was very sweet enough to stay a little later so I could unload things into my storage locker. She was professional, kind and is terrific! Please keep up the good work!

Lo
Review №67

This place was the fastest most convenient storage situation I’ve had here in town. I’ve stored at extra space storage in the past and this place had much better customer service, more secure storage units and was an all around easy and convenient experience. Great spot to store!

Ke
Review №68

Marie was great, they had what I needed available & renting process was very easy. 4 stars so far!

Ju
Review №69

Clean and a very helpful staff.

Jc
Review №70

The staff is great and they are very reasonable. I will use this company again and would definitely recommend anyone to go by and check them out.

Le
Review №71

This place was awesome! The manager knew what was going on at all times and was super nice and helpful. Very clean and overall safe place to keep your belongings. I was in a bind and needed a storage unit for a few months and the manager made everything super easy and stress free. Love the online autopay and how quick and easy it was to move out. Id recommend to anybody looking for a storage unit in the area.

Me
Review №72

Great place-manager is wonderful and very helpful😊😊

Ju
Review №73

This place is conveniently located and the staffIs very helpful and most friendly. I especially was impressed with Maria, nice and helpful. I would say she helped make my experience there easy. I would highly recommend this self storage facility.

Ki
Review №74

My experience was fantastic. Very knowledgeable and helpful.

An
Review №75

Marie was wonderful! Very pleasant and accommodating while my friend and I were renting a unit this afternoon.

En
Review №76

Great service and good deal on the first month!! The people are easy to talk to too whenever you have any questions

Ca
Review №77

Have had my belongings here for along time. About 5 years give or take. The staff is friendlier than most places but it’s pricier as well. There’s also an abundance of black widow spiders and mice in the area. I almost lost all my stuff because I wasn’t contacted when my payments stopped do to an accounting error. Luckily I checked up on my unit before it was sold.

ni
Review №78

Very attentive, friendly staff, clean facility. Marie went above and beyond expectations! Would recommend!!

Ro
Review №79

Marie is great . Very helpful . L recommend it .

Pa
Review №80

The rental process was smooth and easy. Marie was awesome to deal with. Always helpful and thorough in explaining everything. I would highly recommend using U-Store Self Storage for your needs.

An
Review №81

Marie is the best always gives good service

Ja
Review №82

They were great. Warned that of driving hazards.

Yv
Review №83

Was able to rent storage with no problem much cheapier than Public Storage and easier accessFriendly attentive staff

Wi
Review №84

Awesome place, awesome staff. Clean and well run. Ive never had anything but above board dealings from the manager and staff, and never doubted that my belongings were safe at this location. Even when I fell behind on my payment on a couple of occasions, I received firm but helpful reminders of the process Id agreed to upon rental of the space; never rudeness, or unfairness. Overall, my experience doing business here was A++.

Ne
Review №85

I spent 9 months at marina u-store. Highly recommend. The storage unit I had was nice and dry, and I had no issues or concerns about my things while I was away. The staff was helpful and kind. If I need any storage in the future I know where Ill go. The location is convenient- far enough away from the highway to feel secure and close enough that the movers I hired didnt gripe. One mover even commented on the ease of navigating the property in his truck. I was happy, the movers were happy... you will be too.

Is
Review №86

Great management, great prices!! I would come back to them if I ever need a storage.

Ni
Review №87

Marie was a big help. I am a returning customer because she took great care of me the first time around. It’s always good to see her in the office as I head into my storage. Would recommend

Er
Review №88

Simple, easy, fast. Rates are great and the service is spectacular. Marie helped me out immensely and made the process easy going. Thank you!!!

Mi
Review №89

For those in the military, if you got to PCS and you want to throw youre stuff into storage, this place is the place to go. The process is so seamless and the staff are super friendly and helpful.

Ly
Review №90

Super friendly and very efficient. In and out quickly but Marie somehow made renting a storage unit a extremely pleasant task. Thanks!

Sh
Review №91

Marie was so awesome and very professional. Took good care of us! Been to different storage places before and this is the first time we didnt feel like we were being charged a ridiculous price and We were treated with respect.They only go up to 5 stars but Ill give you 5 more🌟🌟🌟🌟🌟.Thank you Marie for all your help! We appreciate you. (Tofa)If anyone is looking for a storage place go see MARIE!

JP
Review №92

Got a great monthly deal over the Spring! The staff has always been friendly and helpful business wise. Marie is exceptionally great at managing this location!

Ca
Review №93

So happy that i chose marina u store. I reserved a unit online and Marie responded right away she is friendly and goes out of her way to accommodate your needs moving is stressful enough as it is and she made everything quick and easy. Thanks again marie!

Ma
Review №94

I have used this self storage company to store items during times when I had my carpet cleaned or during family visits, and they are a wonderful operation. They provide super internet discounts and the best prices of any such business in the Monterey County area. The units are always clean and they have good open gate hours 7 days per week. I always feel my items are safe at Marina U-Store Self Storage. As a person who works in customer service myself, I can tell you that this outfits customer service is highly professional, and the employees in the office are kind, helpful and friendly. I highly recommend Marina U-Store Self Storage to everyone!

Br
Review №95

Great service! The staff I worked with throughout were professional, courteous, and beyond helpful. They made my experience positive with their personal and thoughtful approach. I’ll rent here again.

Ju
Review №96

Great service. Highly recommend

cy
Review №97

I recommend Marina U-Store Self Storage for anyone looking for immediate move-in without all the hassle of paperwork etc. I was able to view the size storage i needed, pay for it and sign got a call immediately from the storage and moved right in. The service was fast and courteous. Friendly staff, ready to assist me with any questions i might have & to meet my storage needs. Thank You, Marina U-Srore!

Jo
Review №98

Miss,Marie was very pleasant and helpful. She easy to talk with and makes you comfortable. Service quik and easy, left with a smile.

Sa
Review №99

Best storage place in marina!

Mi
Review №100

Very friendly and helpful staff. We rented a small unit to store my daughters large items during the summer away from CSUMB. Highly recommend them:)

Information
14 Photos
100 Comments
4.8 Rating
  • Address:475 Reservation Rd, Marina, CA 93933, United States
  • Site:https://storagepro.com/storage-units/california/marina/marina-u-store-self-storage-81427/?cid=glbc
  • Phone:+1 831-508-3680
Categories
  • Storage facility
  • Moving and storage service
  • Moving supply store
  • Self-storage facility
Working hours
  • Monday:9AM–4PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–4PM
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