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Advance Auto Parts
1166 Mt Vernon Ave, Marion, OH 43302, United States
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Advance Auto Parts
Comments
G-
Review №1

Ive been learning how to repair and maintain my own vehicles. There is always a knowledgeable employee on staff here. Im always surprised by how close in price they are compared to buying online. %80 of the time youll get what you need for less or the same price youd pay online, but you get the stuff same day. Its a great value.

ER
Review №2

The young lady who helped me was very knowledgeable and informative and she also handled my UPS return perfectly

Br
Review №3

Poor. I was given the wrong part. When I called to see if they gave me the wrong part or if I needed a different part the manager in training told me that I needed a different part. Had to wait another day for the part to come in. Paid for it separately. Then when I went to take the first one back I was told the part # didnt match the receipt so the Manager in training told me she would have to give me store credit and still could not understand she gave me the wrong part. Finally she figured out it was her mistake and I got a refund. Coat me a day of my vacation and an extra 30 mile round trip.This USED to be my favorite auto parts store. It all depends on the employees. I understand mistakes but when they dont listen or very bad with numbers its different.

As
Review №4

There selection was good and the staff was very helpful, I had a car battery replaced and Jake was very helpful and did a great job dealing with my difficult battery.

To
Review №5

I just took an alternator that is gotten from the junk yard for them to test it. They were awesome. They tested it for me and had me on my way within 15 min.

Sa
Review №6

The guys at this location are always super helpful! They helped me with my vehicle in the rain and were more than happy to help. Great employees!

Ke
Review №7

The guy and girl was in there very helpful very polite

Je
Review №8

Very friendly, knowledgeable and ofcourse they had the exact random things I needed for a 50yr old outboard motor!

De
Review №9

Great service, I bought a battery jump start box which unfortunately didnt work and I had to return it. Both visit were quick and easy. Warning if you purchase an item using a credit card then return you will need to wait a few days to receive a refund.

De
Review №10

Got help as soon as I walked through the door!

Ka
Review №11

My first trip to get new wiper blades for my car did not fair well but when I returned to have them look at my problem with the new blades purchased the night before, the young lady that looked into my problem identified the error immediately and got me the correct blades on my car with satisfactory results.Thank you Advance Auto Zone for your assistance in getting me back on the road with windows I can see out of when it rains.

ar
Review №12

Had all the parts I needed,fast and courtesy service

Da
Review №13

Good guys here very helpful clean store

Pe
Review №14

I bought a new battery there and had it put it as well . Little gal did a good job and my battery gave her problems getting it out. I will come back for my other car service as i need them. And I do recommend this place alot.

ca
Review №15

Was having air-conditioning problems and they couldnt help me but the nice sales lady gave me some info on local mechanics.

Co
Review №16

Great experience

Ch
Review №17

Always have parts i need.

Co
Review №18

If you see a square body chevy in the parking lot just go to autozone it belongs to an employee who has no idea what theyre doing

Je
Review №19

I was 30 miles from home and my right front brake caliper lost a mounting bolt. I carefully made it off the highway and into their parking lot. I didnt have any tools in my truck that day. They had the bolt I needed. They also loaned me the tools to put my caliper back together. Very helpful.

Ri
Review №20

Good service

Ma
Review №21

Great place to get your parts and save money as well

ju
Review №22

Had what I needed. In and out good customer service!!!

Mi
Review №23

In and out, way better than Autozone!

Co
Review №24

Good service..priced well store was slow so in and out..

Ja
Review №25

They are always nice....just never have the part i need

Dy
Review №26

Nice associates. Use the online ordering to save 20-25% off. Has everything I needed in stock.

Do
Review №27

Had my order waiting on the register. In and out.

R
Review №28

Service may be great but fact is this is an awful place to buy parts.They cannot get a front brake hose to fit my truck. Cannot get a windshield wiper transmission for my car.Needed wheel bearings and they were $450 ea where another place had exact same brand for $147. I cant pay 600 bucks per transaction for great service.

Ja
Review №29

Helpful and very knowledgeable

Jo
Review №30

Good service. Employee help me save money with coupon. Great job

Ti
Review №31

I went here today to try to figure out if I needed a battery or a alternator. No one wanted to help me, no one else was in the store. The guy behind the counter said he didnt want to check to see what it was, he said the other guy can do it. So, when the guy did look at it, he told me to take my vehicle home and charge the battery. I decided to get a battery, they still didnt want to help me. They were more then glad to send me to Auto Zone when I asked where was one at, cause of the poor service I was getting at and auto. So, the LADY at Auto Zone really helped me. These guys at advance auto are lazy! Guess they were too worried about eating their Wendys food they just got! Never will I go there again. Auto Zone is where to go. And it was a bad battery.

Pa
Review №32

Friendly customer service

De
Review №33

Knowledgeable staff for what I needed quick service ordered online and picked up everytime with no problems just wish the system vs store inventory was more up to date. Ive had it happen twice where I tried to order something online and the system said they were out of the item but called and they had it in stock...so call the stores to see who has it in stock first and the promo codes along with speady perks are awesome!!!

To
Review №34

They were patient, helpful and carried my purchase to my car.Very good service. I only shop Advance.

Mi
Review №35

A little friendly then others

Be
Review №36

This is the only place i will get parts for my car when I need something.

He
Review №37

The staff at this store on June 29 2019..was very rude and not helpful at all..I will not be shopping at this store again.. these guys didnt seem interested in making a sale just plain lazy.. very incompetent..

Yv
Review №38

The gentleman looked up size of my wiper blades and help me choose and brand and installed them. Inwas very appreciative because my husband is on Hospice and cannot do things like that anymore.

Ja
Review №39

I like advanced auto the knowledge friendly staff are always helpful

Ke
Review №40

Great place to get in and out fast, has almost everything you need for a car some things for motorcycles and ATVs

Ja
Review №41

Great service not a long wait and got part at a fair price as always

Je
Review №42

Over all good knowledgeable people only problem was not enough of them to get you in and out

Al
Review №43

Stopped in to get wiper blades and the package had the wrong blade in it so going down the road one came off. Went back today and they refunded my money plus put a new set on.

Ju
Review №44

Had to wait forever for answer first time at least 15 minutes. Got a faulty part called to have it picked up next day ten minutes until close and they didnt even answer. Appearently these guys are lazy. Going back to autozone. Atleast they can answer a phone. One star bad business. If you like a await go here.

Ta
Review №45

Had everything we needed. Was easy to get in and out quickly

Te
Review №46

My exhaust pipe fell off in the parking lot.. thus I think they have a convenient location.

Er
Review №47

Quick. Problem was they sold me the part for the wrong year vehicle. Had to waste gas making another trip to town to get the correct part.

Li
Review №48

Great service. Checked my battery and replaced it. In and out in fifteen minutes!!

Om
Review №49

Very helpful if youre not sure what youre looking for little pricey but thats an auto parts store for you.

Je
Review №50

The staff members here are friendly and helpful, prices are usually very competitive with plenty of coupons that are available when you order online, overall a great business!

mi
Review №51

Awesome staff great products

De
Review №52

Decent prices & friendly service.

La
Review №53

Fenton is the best yet

Mi
Review №54

Kinda pricey, and definitely lack customer service skills over the phone

Ra
Review №55

Great place to get what I need for my autos

Ch
Review №56

Been in the neighborhood for years! Always helpful!

Ma
Review №57

Knowledgeable staff, good price

Gr
Review №58

I can order on line, use the promo codes, local pick up, and save money. Good people, knowledgeable.

Th
Review №59

Between the rudeness of the manager and the incompetence of getting the wrong part with the excuse that they were entered wrong in the computer, it was a truly underwhelming experience.

du
Review №60

Best part store ever

Ja
Review №61

Staff went above and beyond to help us fix a car broken down in their lot

Da
Review №62

Im not sure what happened to this place but Ill just start goin to Napa or something.

Ma
Review №63

Great attitude!

Ga
Review №64

Nice place to get auto parts .

Ro
Review №65

Had most everything in stock

Ca
Review №66

Helpful counter people, friendly, correct parts!

Ry
Review №67

Good place to vist for oil change deals

Ma
Review №68

Best in service of all the parts stores in Marion.

yu
Review №69

Always have parts or info to help

Mi
Review №70

These guys, helped me out when I broke down on the road, they even let me use some tools, Thanks

Do
Review №71

Good service helpful employees

Al
Review №72

Larry helped me and is an Awesome Person!!

Sh
Review №73

Helped me trying to figure out a way to rig the car

Do
Review №74

There always ready too help

Pa
Review №75

They was very good with customer service

Am
Review №76

Very unhelpful staff. Stood at the counter for 10 minutes in an empty store while 2 employees were discussing video games.

Mi
Review №77

Nice employees, always happy to help

Gr
Review №78

Gave them the correct info but they gave me wrong parts 2 times

Je
Review №79

Went in to get a battery for my Kia in and out in a matter of minutes with the battery installed

Qu
Review №80

Good service

zo
Review №81

Called to price a part for my boyfriend truck for him and the guy hung up before even looking the vehicle up

Pe
Review №82

Always good service

JL
Review №83

Very helpful team.

Ja
Review №84

Not as good as they used to be before they bough out car quest. Still okay prices but not as much in stock it seems...

Mi
Review №85

I like the fact the worker made sure we had the right parts

Mi
Review №86

Always has what I need or can get it same day.

Re
Review №87

It has what ever you need for your car

Ke
Review №88

Easy to get parts

Do
Review №89

Parts available, good acknowledge.

Wi
Review №90

Average parts store. Staff rather complacent. Understaffed. Had very long wait for service.

Jo
Review №91

Need car parts go here

Al
Review №92

Very helpful and attentive

Ma
Review №93

Didnt have my part.

Da
Review №94

Great place for parts

Ry
Review №95

Great fast service

Je
Review №96

Clerk was helpful

ha
Review №97

Good people

Lo
Review №98

Usually have the Parts you need

Na
Review №99

Very slow.

Mi
Review №100

Prices are reasonable

Information
11 Photos
100 Comments
4.2 Rating
  • Address:1166 Mt Vernon Ave, Marion, OH 43302, United States
  • Site:https://stores.advanceautoparts.com/oh/marion/1166-mount-vernon-ave?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 740-386-2472
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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