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Best One Tire & Auto Care of Grant County
1801 S Western Ave, Marion, IN 46953, United States
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Best One Tire & Auto Care of Grant County
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Ni
Review №1

I was having zero luck finding 2 front tires for my economy sized car that is non hybrid or anything fancy that was not well over 300 dollars. Belle and Tire Barn both for mid range tires for 2 were well over my budget. Zurchers aka Best One had 2 within range and would be ideal for my needs, warrantied them and other services that would be helpful should either tire have issues that the other 2 places did not offer. I will now stick with Best One for future tire service needs.

Sc
Review №2

Good brake job. Appointment was on time. They remembered to remount the spare tire I had requested. Everything works well.

Ch
Review №3

Been going here for 15 years with never a problem. Until today... Brought my vehicle in with 7,000 miles on it for a simple oil change. Guy who pulled my car in could barely move it 20 feet without stalling it. Got another guy to move it after stalling twice. New guy stalled it as well. Steps out, looks puzzled, gets back in, drops the clutch and flys forward and takes it to the back again. Ask whats going on, and the guy working the front desk says let me go check. Comes back and says its leaking oil. I ask if they changed the crush washer. I dont know is the answer I get. Ask to go take a look for myself, and the kid is bending my drip pan down and cleaning oil out from the engine bay. Should have taken it off to prevent damaging the tabs, and to thoroughly clean up the mess. Find out the oil is leaking from the filter. I ask again about the crush washer, and am told that they dont change them every oil change, as they should be, and there was no crush washer on the drain plug. They then wanted to put a paper gasket on it to appease me. I told them no, as I will be putting a drain valve on and taking over all oil changes in the future. I had to bring up a google search and show the guy working the counter that crush washer should never be reused, and should always be replaced. I then had to bring up a photo of the OEM crush washers that come on the vehicle to prove that they do indeed come on most vehicles still. Got back out to my car, and there is oil residue all over the front bumper and my door handle. I then had to pull my own car out of the bay because they had so much trouble getting it in and out. A few years ago, I would have highly recommended these guys, but it seems the level of service, care, and knowledge for our vehicles has taken a serious nosedive....

Je
Review №4

Great customer service!! Helped me out when I was in a jam. Did great oil changes!! Recommended!!!!

St
Review №5

Always the best place on town for most any automotive need. Plus they put out coupons every month to help save you some cash. Give them a try if you havent already. You wont be disappointed.

Li
Review №6

Went to get a tire for the lawn mower. Didnt have to wait long and was on my way. Very pleased.

Sh
Review №7

Excellent place to get your car running right. Friendly, quick and honest.

br
Review №8

They sold me the best trailer tires cheaper than cheapest Amazon priced tires. Always will go here for tires.

Li
Review №9

Took my CRV in for wheel alignment. Took about an hour which I expected. Not bad on price. Friendly and efficient service. 👍

Ji
Review №10

Best One was very helpful, patched my flat tire at closing time on a Friday and were still polite and helpful. I really appreciated their help!

Lo
Review №11

Great place love love ...tires 100....people awsome

Su
Review №12

Did a quick estimate on my car and didnt thoroughly check it out. Didnt even have it back for 3 hours before it was messing up again but cost me $3000

Sa
Review №13

Priced steep, but professional and the service is always done to satisfaction.

M
Review №14

Service becoming unreliable. Repeat customer who will not risk continuing poor service in future.

Al
Review №15

Great service friendly environment. I take all my vehicles here, very trustworthy.

de
Review №16

Took care of all my needs call me within 2 hours great job

Ch
Review №17

Told me what needs fix on my truck taking it back July 9.

Be
Review №18

The staff are really kind and helpful. They got our vehicle in a very timely manner. Great service for the price!

Da
Review №19

They do good work and were friendly

Ro
Review №20

They did every it told they to do since I was born. I was born trying to help build classic cars. My Dad helped me survive this long. The crew Best One auto was there the whole time.

Pa
Review №21

Good Deal nice people

Ke
Review №22

Great place and great people .they treat me good when I come in . They have serviced my vehicles and sold me tires for many years .Thank you Dave Dustin and Allen ...

He
Review №23

Good and fast service. Been going to them for years.

Ta
Review №24

Good place but didnt have the tire I needed. Very nice people though.

Li
Review №25

We were in and out quickly. Very satisfied with the service.

Ja
Review №26

Ive always had excellent service here. I trust these guys with my car for their great rate oil changes. The guys at the front desk are very friendly and helpful as well. I feel like they strive to help the customer get great deals.

Mi
Review №27

Great shop, very friendly and awesome prices.

Da
Review №28

Got four like new tires and had them put on and balanced for 60 bucks!

Ca
Review №29

This place offers quality service at a low price! I just got an oil change/tire rotation today, and their timeliness was amazing. Will definitely be going back!

Ka
Review №30

Best place to get any of your auto needs taken care of. Dave, Dustin, and Alan are beyond helpful and efficient. I’ve been going there for years. I always recommend them to everyone.

Ju
Review №31

Close to home, can drop it off and walk home. Walk back when its done. Great customer service and prices. Got a tire fixed and new one ordered and put on next day!

Ni
Review №32

Consistently outstanding in service and value. Can always depend on Best one of GC for an honest work at a reasonable price. I live two hours away and go to them for any major work/repairs because I can trust they will fix my vehicle, stand behind their repairs, and offer alternative solutions based on my needs. Recommend them 100%

Gu
Review №33

Have been going there for many years and have always had good service and no complaints at all. They have always gotten the service done in a reasonable amount of time for the task at hand. I will continue to keep going there for years to come

Jo
Review №34

Recently visited family in Marion and ran over an abutment in a parking lot so went to Best-One. I told them I was just visiting and heading to Chicago the next day. They put it up on the lift and assessed that there was no damage and no charge. BEST PEOPLE AND PLACE, EVER!! Nancy Sutton from SC.

Ja
Review №35

I take my vehicles here regularly for routine oil changes. They have a great program where every sixth oil change is free--be sure to take advantage of that! Dustin and Dave are very friendly and helpful when it comes to estimating costs. I have had tires replaced on two of my vehicles here and have no complaints. Be sure to keep an eye out for coupons on their website and through the mail--you can get $5 off an oil change!

An
Review №36

I had a great experience at Best One! I had an issue that I needed resolved with my car that other places around town could not seem to figure out and within 5 minutes Best One and had the problem figured out and solution! I will be going to Best One will all my car needs! Such a great place!

Th
Review №37

Fast service and good estimates.

Mr
Review №38

Went to get oil changed. Price has went up $4.00 in only 7 months. Was told I had roughly a 1/2 hour to wait. Ok, I can deal with that, so I sit patiently in the lobby area. Guess what? I waited in the LOBBY for 2 hours before I finally had to get up and start looking at them directly with a dissatisfied look to get my name called. Apparently, they have a frosted partition so that people sitting down in the lobby cant see them and they cant move their lazy feet to come out to the lobby to call your name OR see if you are there still waiting. When I paid for my oil change NO apologies were given to me for my wait and to add injury to insult, when I got home they had a left a message on my home phone that my vehicle was ready. They better step up their game with customer service AND pricing or I will not return NOR will I recommend anyone else to them! I can change my own oil for under $20 myself if they dont need the business!!!

Am
Review №39

Small wait but worth the price

Ma
Review №40

These guys do great work at a fair price. Im a loyal customer.

As
Review №41

Misdiagnosed issue with vehicle. Quoted a lower price than what we actually paid. Had to take vehicle to a shop down the road.I dropped off my vehicle after hours and on the early bird/late night owl note I had mentioned the issue with the vehicle was likely due to fuel pump. My husband called the next morning at 7:42 (hours state open at 7:30) and was placed on hold until 8:05 am. We were told they were shortstaffed so by having our vehicle there it set them back.The next day, we get a call stating it was the distributor that needed replaced. After replacing it, they called us to state the vehicle still was not running like it should and they think it was the fuel injector which would cost another $400.Told them no we will just come get our van to take it elsewhere. Furthermore, when presenting the $35 off over $300 service coupon that was in a flyer, they gave us a hard time about using it.I will never allow my vehicle, my husbands nor any family member to bring their vehicle here. Sad part is, this was the 3rd chance we gave.The $400 quote turned out to be $525.

De
Review №42

Very nice and helpful

Ma
Review №43

They were awesome and great and happy riding in and they have great prices

Mi
Review №44

Prompt courteous service. Good price. Honest through the entire process. What more can you ask for.

Za
Review №45

Very professional,clean,attentive.

Ch
Review №46

Great People and a dam good job!

Ja
Review №47

The only place I take my vehicles for routine maintenance and pruchase of tires. The guys have treated me great for decades.

Sc
Review №48

Great team! Dave, Dustin & the mechanics have serviced my vehicles for years! They are honest, well priced, friendly, and if they cant help you out they will recommended someone that can.Great job everyone!3 thumbs up,

Ka
Review №49

I have come in several times before for small tire repair and theyre usually very quick and professional. But I made an appointment for an oil change and I was there on time, he told me it shouldnt take more than 30-45 minutes. I gave them an hour before I came back, never receiving a phone call .. They had not even moved my car yet. What should have been 30 minutes ended up being over 2 hours! They werent even busy. Huge inconvenience.

B
Review №50

Had an appointment for an oil change and arrived ten minutes early. Forty minutes later Im being asked what car I had and my name, they were looking for my paperwork. Apparently I got overlooked or forgotten about. They apologized and said they were just getting it in. Half an hour later it was done. The guy that got out of my car took out the papers that they put down on your seat and floor (Im guessing?) and the papers were the same dirty papers that Id seen him take out of the previous car! Gross!! Dont recommend them and will NEVER go back!

Ma
Review №51

My experience today was grand. They were very helpful with my oil change and my wallet as well. It is much to appreciate when a bussiness cares about the people in the town. Best One is a place where I trust the workers to handle my vehicles appropriately.

Do
Review №52

They do a lot of service for us, very professional and very timely on what they do, best place in town to buy tires.

Ca
Review №53

This locally own family shop has been very good to us over the last 10 years. It is obvious they want to provide good service to their customers.

Be
Review №54

Always great to do business with.

Jo
Review №55

This is the second time in 2 years that Ive tried to go here. Both times they were apparently booked for weeks. Im glad everybody seems to have a good experience but the guy up front seemed and rude and judgemental but i could be wrong I suppose but besides that in my experience make sure you call ahead at least 3 weeks or so if you want a chance to get in..

Av
Review №56

This the best place we have taken our vehicles. They are reasonable in price and very friendly and professional.

Br
Review №57

Great service! They repaired my Bobcat tire while I waited

St
Review №58

I have worked around people in just a few different job settings, and how we were treated today was unprofessional, disrespectful, and with my experience if you the owner of the vehicles getting a few things done. Just like many people I called to get an appt. But Dustin had ensured us first ce first serve. Mind you we had an appt. For another vehicle and well that wasnt the case. So anyways we get there at 8:00 A. M. We just wanted the fluids checked and topped off that was the most important thing we wanted done my transmission fluid was at 23% oil life was 65% so then we said change the oil, and please see if you can get the child locks off the back doors. We have sat there with my 1 year old daughter, who was marvelous for the hours we sat there.... There were only two other customers in the business, and then us. About 15 minutes later there are about 3 people who walk in after us say what they need, in walks 4 more these people needed more than oil changes. The place is full about an hour after we had been helped.. Everyone who came in after us left before us. And then to make things worse, we get the receipt for what work that was done... And it says oil change!!!!! We get in my new car and all the fluid levels were the same and put a very bad name when my computer pops up.... I was so disappointed.. I hope something will happen or i will even get an apology from the owner.

TI
Review №59

A very nice place to get your vehicles serviced. From tires to oil change.

Be
Review №60

Never had any problems with Best One (Zurchers). Always have done a great job and are reasonably priced.

Te
Review №61

Great service! Ive been doing business here for many years. David and Dustin treat all customers like a part of the family.

Ch
Review №62

Amazing people amazing work

Le
Review №63

Great

Ma
Review №64

I come here for most of the work on my car, the personnel are friendly, considerate, all around good people. .

Ja
Review №65

Good service

Da
Review №66

Good group of guys. Listen to what you want and dont try and sell you something you dont need!

Fr
Review №67

One of the few honest and friendly places left! Excellent work and services!

As
Review №68

Excellent staff and service. This has been the only place Ive taken my car since moving to Marion.

Bl
Review №69

I love this place! I have went here for years and I even moved to Kokomo 4 years ago and still drive back to Marion just to get my oil changed etc from these guys...ツツ

Pe
Review №70

Only thing I dont like is the wait, but other than that they are awesome! I love the get so many oil changes and then you get a free one on them!

Vo
Review №71

The best shop to bring your car

Ti
Review №72

Very quick and efficient.

Br
Review №73

Great knowledgeable technicians, good value, and a wide range of products and services available

Ed
Review №74

Great service in and out fair pricing:)

Sa
Review №75

I came here to get new tires installed and have the oil changed, and the staff did just that. No problems with them and they were friendly!

Bo
Review №76

Was ok

Mi
Review №77

Dave and his staff are Amazing !

Ku
Review №78

Considerate to your needs. Quality prices.

Ra
Review №79

Love this spot yall gonna get tired of c n me 🤷🗣️

Da
Review №80

Best service in town, honest and reasonable. I like it.

Ki
Review №81

They get u in

Jo
Review №82

They are great people.

al
Review №83

Great place. Friendly

TJ
Review №84

Excellent workmanship and great customer service!

ev
Review №85

Only place i like to go to get my tires done at

Wa
Review №86

Great tires

Mi
Review №87

Fair prices & quality work.

Al
Review №88

Good. No problems quick service.

Da
Review №89

Did great work on my car

Te
Review №90

Best One was courteous and the price was affordable.

To
Review №91

Went out of their way to get me back on the road

Ed
Review №92

Service is good

Ap
Review №93

Good place TO go

Ke
Review №94

Good service, fair pricing.

Bi
Review №95

Great people

Gi
Review №96

All the guys at Best One are great

To
Review №97

Quick and efficient!

Ra
Review №98

Great service.

Ja
Review №99

Good price

Tr
Review №100

Quick and efficient

Information
23 Photos
100 Comments
4.4 Rating
  • Address:1801 S Western Ave, Marion, IN 46953, United States
  • Site:http://bestoneofgrantcounty.com/
  • Phone:+1 765-662-3856
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Car service
  • Mechanic
  • Oil change service
  • Transmission shop
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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