Cloud City Vapes is off da chain!!! Ive now been a returning customer five times, and Ive always been treated great by the staff, which are excellent at providing you with the information that you need on devices and products. They also carry the greatest Delta-8, and Delta-10 products, which gives you a glorious buzz.

Very knowledgeable and if you vale its a go to for those hard to find flavors

Pleasant, and knowledgeable staff. They made my first visit easy and hassle-free. I have no problem recommending them to family and friends.

Very nice setup in this store. They always have what I want. The people are very nice. They tske the time to answer questions you may have and help set up the kits when you them. A+ for this place.

Spleen polite everything is organized displayed very well Hospitality was good Ill go back

I love the Cloud City crew! Good people doing what they love! VAPING!

Just stopped in Cloud City for the first time and was unbelievably impressed with the customer service! Those guys are very knowledgeable, kind, and helpful. They werent trying to push me to buy the more pricey items, but rather gave me info on the more economic friendly items. Tons of flavor options, modern interior, and easily the best vape store in Grant County

Good staff and a very good selection

Great place with amazing employees. Very helpful in helping you to know more about their products and always show you how to work them properly. They never fail to respectfully answer any questions you might have. Very non intimidating for new people learning. Oh and did I mention a very large line of products! If you cant reach them by phone it is because they are truly giving there undivided attention to customers at the time. So just drop in for any questions as they are always there to help.

I feel like they could stock more premium juices. I’ve have a few holy grail juices from there, but most taste like cheap flavors The latest one plastic, sweet plastic but still plastic. Especially since there aren’t any testers.

The 2 men in there was very helpful!!💯💯 highly recommend

Cloud City Vapes employees were so helpful when I went in looking for some disposables. They have so many different kinds, I cant wait to try them all! Best prices for products that I know are real, not fakes. Ive had fakes before from gas stations and they dont even have nicotine and taste so bad. Love Cloud City Vapes!

Good shop, absolutely friendliest staff. My go to vape shop!

I had a battery that wouldnt work after I purchased it. They were able to switch it out for me AND test the new one before I left to make sure I was satisfied. I felt I was respected and well cared for by the staff. The Social Distancing barrier actually made me feel they took the current situation seriously and they wore masks the whole time. Thanks for protecting us. Will definitely shop at Cloud City Vapes every time I need anything vape or cbd. (the prices on cbd were beyond reasonable)

Amazing variety! I was blown away by the excellent service I just received at Cloud City Vapes. Very informative about how I was using my device, I had no idea I was using it wrong and they helped me learn how to keep it from leaking. I am so satisfied with my vape now. No more cigarettes for me. Thank you!

Knowledgeable staff always helpful

Very helpful and very polite best experience

I absolutely love the laid back atmosphere at cloud city vape store. The employees are so helpful and are always so willing to help me with my purchases. I also love the reward points you receive when you shop here.

New to Vapes they where extremely helpful and answered any and all questions I had

Always friendly staff

Best customer experience/Customer service is fantastic.... they treat you like family...

Very knowledgeable and friendly staff. Went in looking for a new battery for a vaporizer as mine broke in the USB charger. They found me one that charges via a plug and holds a charge much longer. Will be back.

I always get the help I need here. I work in Muncie, and it is much more convenient to go to Cardinal Vapor for me, but I drive the Cloud City because they have way better prices, and the staff is much more knowledgeable.

Wonderful service, wonderful staff. The showed me everything I needed to know about my new device. Wish they had a paper list of their juices though.

Love this place! Simply the BEST! Best customer service I have ever received!

Cool people, and super helpful.

Great place great selection

Good prices. Good selection. Good customer service.

Terrible company to deal with, it has now been over a month since I ordered from them. No contact, no order info. Will be asking for a refund asap, but no contact info is recent. BBB look out.

Service is great until they sell u something that dont work. Then they blame u for using the product with juice they sold me. Cant answer the simplest question without a 20 min insult about how used it wrong. Go to gas city. Much better service

Awesome service. These guys alway are helpful and friendly and tend to guide me to exactly what Im looking for

I love Cloud Vapes. They always have knowledgeable staff who are friendly and great products at great prices.

Ive been shopping here for a couple years and, I have to say, the staff are extremely helpful and will go above and beyond for their customers. Environment is comfortable and homely. Selection is broad and affordable. Theres something for all my vaping needs. I highly recommend this store.

Let tell somthing these guys always help me out low times I love the vape juices best vape store in marion indiana go there get your moneys 💰 worth !!!! Im giving them 5 stars thank you all your help !!!

Staff here are knowledgeable, friendly, open to answering questions. If you havent tried vaping and have no experience, not sure what to do or buy, go here. You will learn more than you ever thought. You will leave feeling good about your purchase.

Whether you are new or experienced the staff will help you the best they can to find the product you want. Cant recommend them enough.

Good knowledgeable people. Will help you find what you want and need when comes to vaping. If they dont have it then they will help you find somewhere that does and help with setting up. Good place all around

Theese people are so nice

Love the owner

Helpful nice people and great selection.

This place is awesome and has great customer service. I came into the shop and it was pretty busy with only one guy working at the time. He helped all of the people in the shop very efficiently and with a polite manner. I will definitely be back.

Stopped in to grab some juice. Im from out of town and was not familiar with what they had. The woman working was amazing and helped me find exactly what I needed. I wish the vape stores by me were this welcoming and friendly. Would highly recommend to anyone stopping by or in the area!

SUPER helpful, friendly staff with great prices and a wonderful selection of juices! I HIGHLY recommend these guys.

I was not knowledgeable at all when I walked into this shop. Both of the gentlemen working there were very knowledgeable and assisted me with what I needed. The place is clean, it smells wonderful and the staff is amazing. I wont shop anywhere else. Keep up the good work, you are outstanding! :)

Words cannot describe how enjoyable this place and staff are, out of all my times returning here the staff (especially Mason) have shown me what good honest people are, I can’t stress this enough that if you come here you will get exactly what you want with the best service I have ever received, I wish every place ran like this. One last thing, Mason, one of the salesman is probably the most genuine, good hearted person I’ve ever met, every time I’ve been there he has helped me over and beyond and has made me take the longer trip here because he has individually made me attached to the shop. If the owner reads this you should definitely consider giving this guy some attention because he has made you a very profitable and enjoyable business.Sincerely,A returning customer

Awesome service

Seriously the best vape shop around. With everything going on right now, they were very patient with me in finding a new vape kit and literally everything else required to use it as my previous one was stolen.

Amazing place to get vape juice and mods, help is always there with great deals all the time. Definitely try them out

Staff is friendly and helpful. Great place to chill and vape. I highly recommend because they have a great selection of vapes, accessories, and e-liquid for all price ranges.

Absolutely love this place the people are great always extremely happy to help. Theyll talk to you about flavors until youve tried everyone on the shelf and still keep going. They will setup your new tanks for you if ya need it. But probably the best part of this place is the customer relations. I had a small problem recently and expected absolutely nothing for it bc it wasnt cloud citys fault it was a juice manufacturer problem. They handled it like absolute gentlemen gave me a free 10% off next juice for something entirely not on them and I cant explain how absolutely awesome that is love these guys and wouldnt buy my vapes from anywhere else.

Employees are always very helpful. I never spend more than a couple minutes in the store. I can give them a list of different flavors, fruit, dessert...but I enjoy a menthol flavor and they always seem to have something that combines both aspects. The team is always helpful and friendly, regardless of how busy they are.

Very knowledgeable staff! Great customer service, friendly, clean, and all together a great place to meet new people. Juice selection is great as well! I’ll always recommend these guys to anyone who enjoys vaping. They will make sure you understand your device to make sure you are 100% comfortable with it. May the cloud be with you! 🤘🏻

They are always nice and helpful when you come in and the prices on the juice and coils you can’t beat anywhere in this area also they have a rewards program which allows you to get discounts as you build up points which no other place around your house it’s a nice environment I highly recommend this place to anyone in need of Vape supplies

I bought my set up and first set of juices here and I was very impressed with their service. They walked me through both start up and ongoing care and maintenance for my new vape, answering all questions. They had very good quality juices and were very helpful in picking out the mg that was right for me (just quit smoking cigarettes so had no clue what I was looking for juice and mg wise). Fair prices, kind and very informative customer service, and a nice environment. You can tell they are very knowledgeable and stand behind their products. Would recommend to anyone.

I drive from Kokomo every Friday to the shop. They are always helpful and polite, and they have huge selection of some of the best juices on the market. I also buy cbd there, they carry the top brands and at a good price.

Love, love, love this place.

Great place to get started. I was wanting to quit smoking so asked questions and they were very nice and was happy to spend the time to answer all my questions. Highly recommend them. Plus they set me up after I bought my stuff so I wouldnt burn up my coil.Thanks cloud city vapes

I really need to apologize for the review it wasnt intended to go that way. I was wrong for the way I handled this situation! I really have no problem with any of you actually liked all of you. So again my apologies for not being in more control of my emotions! Was more mad at myself!! Thanks for offering me a refund on the batteries though I do like them in my regulated mods. Guess I was quick to judge lol!! Keep up the good job yall doing!!

Probably THE most knowledgeable people Ive met when it comes to vaping and products

Simply love this place owners and staff are very knowledgable. I bought my first mod from here and i recommend them to everyone. Great place and great prices i will be a permanent customer.

Staff was very knowledgeable and was able to reccomend a cigarettes alternative that I actually love.

Excellent customer service. Excellent stock. They will take their time to help replace your coil, answer any questions, and are excellent with recommending the type of juice flavor you are wanting. The best Vape Store around.

I was totally amazed by the knowledge and customer service of cloud city. The guys were able to help me pick out a truly amazing flavor, which I love. They have, not only a wide variety of mods, name brand juice and accessories, but the go above and beyond to ensure you know how to properly use your equipment. You cant find customer service skills like this anymore. You guys have a forever customer here. If they arnt open, then I dont go anywhere else.

I absolutely love being here. I love hanging out and they are always there when I ask questions. They have multiple mods and so many juices to pick from. Very knowledgeable and polite.

Good people work there

The guys at Cloud City Vapes is the greatest, very customer friendly, very informative & know their products well. Those are the kind of guys I like to work & do business with!

They are always so helpful and are extremely knowledgeable about their products. When I was first starting out with my vape, they helped me figure out which one might be best for me, and went over some of the different juices they carry.

I love the guys at cloud city Vapes!

Bought a mod that won’t keep a charge. Took back after 48 hrs of owning. Will not make it good by returning or trading up. He only made excuses blaming it on me . Will never be back to this store. Would give no stars if possible!!

Always a pleasure, fast, friendly and knowledgeable employees. Definitely a great environment to shop, chat, laugh and swap knowledge.

The employees at Cloud City Vapes are always friendly, patient, very experienced. They know their products. Every time my boyfriend goes in, he ends up spending at least $60-$70 on coils and vape juice 😂. They know how to sell their stuff.

Good vapes and good polite employees

Best vape store in Indiana! Bought my 1st, 2nd, and every mod from here, and every time I go in there Im welcomed with smiling faces and eager employees, ready to help me every step of the way. I have never had anything less than a great experience with these guys, and I wont hesitate to say these guys and gals saved my life. Only rated 5 stars because the scale doesnt go higher. Keep up the great work gang!

Sold me a bad coil instead of replacing it he told me I should have bought my vape only to tell me what I have already researched online than to tell me I still might be able to replace it it up to upper management the whole run around about an 8.50 coil that was over priced anyways but I was paying for the Convenience of not ordering it and waiting but from now on I will not be shopping with them they are good reps they usually know what there talking about but when it comes to the business side of the work they are conniving and always trying to get over I would not recommend them unless u have a question do not buy from them it’s will always be something if something goes wrong

Poor quality I bought 2 separate units and both malfunctioned within 72 hours and they refuse to stand behind their products would not recommend anyone use this vape shop.... rude to the point of ignoring customers if they can see you have a legit issue.... instead of working with you they take customers that came in behind you before telling you politely to f@#$ off

Best place in town! Everyone very friendly, the knowledge of all items they sell is amazing! Everyone check out Cloud City if you havent you will be very pleased!

I went in for a battery and they were awesome! Will happen me out and got me exactly what I needed. These guys know what they are doing!

Always super helpful and friendly. Definitely the best vape shop in town.

Best vapor store in Marion! ! I am a senior citizen and I was treated like famly ..Everyone is so friendly and knowledgeable about everything.All the employees were more than willing to answer and help however they could, as they work as a team. I would recommend this bussiness for all. Great place to go for all your vapor needs. GREAT STORE !!!

I went in for the first time today unsure of what I was looking for ..the employees knew exactly what I needed..they were all very kind and helped me get what was right for me..i will be giving them my business again

Absolutly amazing in every way possible. Amazing prices, friendly people, just wow. Me and my husband both will definitely continue going to Cloud City.

Best service that I had ever had at a vape store, and widest selection of high quality juice. They helped me pick out juices and set up a new tank. The environment was really chill and friendly, and the prices are awesome.

Cloud City is the best vape shop in Grant County. The shop is well organized and always stocked. The employees and owners are very knowledgeable and always super helpful. I dont shop anywhere else.

This place is great. Staff is very knowledgeable and go above and beyond to assist customers. They have made a regular client out of me.

Great customer service. Staff always has good recommendations. More than reasonable prices on e-liquid.

Great place to get your vaping products. GREAT Customer Service. Highly recommend going there.

Agree withlot of reviewers on this. Nice selection and great knowledgeable people. Can never remembee names tho. Still no matter whose there or when I stop in always the best. Glad my bro got me started going in. Even if its just to chat and ask about new items. Good times great folks.

The guy is there are awesome and very very helpful if you are needing something theyre there to help!!

Hands down this is the finest vape shop around. They have a wonderful selection, very knowledgeable and the staff are friendly! I highly recommend them!

Awesome place for all of your vape needs! Place is usually busy but the staff multi tasks extremely well... fantastic tasting juice and a lot of mods to choose from!

Good place friendly workers that know what they are talking about. 1 guy in particular will push you to buy the expensive high quality stuff. But overall great place

Been in here a few times and its always a great experience. Pleasant, polite, and helpful people behind the desk always creating a great atmosphere. Huge juice selection! Always coming here for my vaping needs.

Very courteous when you enter the door and really willing to help you out. Just all around a great place to go get your Vape on.

Great service and every better people 100%

Will not rate this as my five star rating based on the number of times I’ve purchased e-liquids. Despite great selection and overall atmosphere... I will still recommend Cloud City Vapes both as a customer and soon to be a potentially newest competitor (Vape Bar & Grill Ava Zinn).

Great guys had alot of knowledge

Great place. Best quality juices around, best service, friendliest environment hands down. Come here if you want to get the max out of your vaping experience.

Great place for vaping supplies. Really liked the selection of items and the people were knowledgable and very helpful.

Awesome service will b returning for any supplies I need. staff very helping explaining how to use and the product

Great place. They know what theyre talking about, and good people to talk to.