Originally, my wife and I had ordered a custom ring to be ready in time for my wife’s birthday. This was a month ahead of time. I realize the pandemic slowed things down, but it took us an additional month AFTER her birthday to receive the ring. During this time, we were not called about the status. We had to physically arrive at the store for inquiries as the phone was only answered once.When we finally received the ring, we were offered no discount for the trouble. And the ring itself we later discovered had a loose stone and scratches. We took it elsewhere to repair for an additional $200 as we no longer trust this business.Update: diamonds are falling out as well. Please avoid this jeweler.
This is a great place to shop, its truely a hidden gem in marion. They have custom design, great prices and they still do their work on site!The atmosphere is wonderful but best of all the owner was very kind, helpful and accomedating. I would recommend this place for all your jewelry needs.
Stopped by the store to see if they buy jewelry. The owner was friendly and professional. The store was extremely clean as well. I will definitely return for my jewelry needs and I highly recommend them!
Awesome place! Beautiful jewelry, great prices, and excellent repair service. Will never buy jewelry anywhere else but US Gold! 💍💎
I have been doing business with US Gold Jewelers for quite some time fair prices to me more than other gold buyers offer for your unwanted gold and silver very friendly
Owner is very rude. When you ask how much he buys gold per gram so I knew what to expect next time he got very hostile. Told me that if I go into McDonald’s do you ask how much a sandwich cost to make. Makes no sense you don’t sell McDonald’s a sandwich. I would tell him the story’s about where I got the gold because I’d get great deals. I didn’t have to tell him where I got it nor does he require to know. I brought a guy that was going to buy a piece of jewelry off of me to him to verify if it was real and he refused to tell him because “he knew I was selling to him”. Walked right over to the jewelry store across the street and they verified for me for free. The next time I went there to scrap a chain he told me I’m not welcome because he doesn’t believe my story’s about where I got my gold (bs he was just mad I brought a guy to verify gold). Guy is a total d-bag don’t sell to him. Thinks he knows everything.
Lovely business whether you want to know the worth of your jewelry or want to sell it.They offer great prices for anyone in need of some extra cash in their wallet!
Did a great job. Sizing my ring and repairs to a necklace .
Everyone is always so kind and generous. Love when I have a reason to go here!
Our repair work is always guaranteed and done on site
Under buys jewelry and closes early when he cant make a sale
A+++++ Highly Recomend! Great People!
This place is a joke...flat out...the guy who works there is rude as hell...will NEVER go back
Has no Idea of how to repair or set jewelry.
The owner is very nice
Didnt buy anything but they were fair with me