Was told twice they would save boxes for me showed up twiceno boxes. Wow not sure why this was so hard. Long time Kroger customer very disappointed with your follow through. If you dont want to save me boxes just say so stop waisting my time .
A must try... stop at Kroger store deli on Marion Waldo Road one evening and try their Thai Noodles and rotisserie chicken... this combo was awesome!! Ty Kroger’s .... you’ve stepped up your game! The Thai Noodles are a 5 Star... your deli reps are providing friendlier service too.... the rotisserie chicken has def improved in taste too! Thx Kroger’s for a grt food experience this evening!!!
It Kroger is always good and I like the gasoline ⛽ points
How hard is it to keep your store stocked? Im sick of not being able to find what I need when shopping here. Meijers is much better and cheaper
Great associates. Helpful, efficient & friendly. Very crowded at times with not enough checkouts open.
Fast lines and great service
I absolutely love this area. Best prices for sure. And the staff is amazing. Everyone is always so nice. I have to go early in the mornings due to having lupus and everyone even early in the mornings is so nice. Every department. The pharmacy staff is absolutely amazing. Ive never met people nicer. And at Starbucks theres one woman who always gets a tip from me because I love my coffee a certain way and she always makes sure its made right. They all treat you like gdx family for sure!!
I went in for butter and came out with 5 bags 🌝 lol
When I started shopping here I found out with the Kroger card you get amazing deals. You get so much more food with the deals. They could do better with who they hire because the kids who work there are ignorant but others than that I recommend shopping here anytime.
I had an issue at checkout and the cashier called Cole over to help and from the moment he stepped over to the register he was full of attitude... I’m not sure of this is standard in your employees but I did not appreciate the way I was treated by Cole... worse employee you got there currently
If your employees don’t want to help the customers then perhaps they should not be working a job in customer service....
Always have what I need and I can get in and out fast.
Great store. Clean, nice staff. Good sale prices.Dont understand why prices at other Krogers in Marion ( where I usually go, closer to me) is often lower on same product.This location big, great deli, meat, bread, cheese specialty area.Has a good selection of food, small household items/small appliances. Pretty flowers, beautiful produce, nice fish selection.Nice, friendly staff.Has drive through pharmacy.Has fuel station too.
Dont get me wrong I like this kroger but it does not enforce face mask. I was there at 8 pm on a Thursday and there was 9 people who had no face masks on at all and a couple employees that only had them on but not properly
Always super friendly but this morning one of the employees was nice enough to give my little guy a hot wheels car! I thought it was so thoughtful of him to do that because it kept my guy happy the rest of the shopping trip. We came home and first thing he did was dragged all his cars out to play with it some more.
Do not use the Bakery they are rude and dont have the Cakes done when you go to pick them up, even when they had three days to do it. Had to wait 3 hours for them to actually start and finish it. All they do is argue with you. Very disappointed in this bakery especially when other Kroger bakerys have been pretty good.
24 hour grocery shopping. Awesome. Sometimes packed because they have just about everything you need. Relatively fast check out times also. Have a little bit of everything if u look for it.
Good service. There are only a few people who can slice the ham as thin as I want it. They cant do it Meijer. Kroger used to be great, but they have new people in the deli who wont slice it as thin any more. Or maybe they got new equipment. Nevertheless, I want my ham almost shaved, but not quite, and thats a problem for them now.
Betsy was very knowledgeable and courteous even though she was swamped in the liquor department. She took the time to help me get a great present for my father. Thanks, Betsy!
A nice place to shop
I like the deals that they have. I enjoy saving on gas. The store is kept clean. But they are always out of things!
I like the deli but it took a long time to get 3 different lunch meats. I think they just need a more efficient system.
Not a bad store. I know they did some remodeling a few years ago and made the store larger with more room to maneuver your way around. Its just not one of my go to Kroger locations. They do have a liquor store so thats a plus. No designated Woo hoo spot for the interesting item markdowns. Its kind of wherever you find them at this location. The store on Marion Mt.Gilead is the better store for me.
This time I got checked out right away. However the last few times there were at least 4 that I counted doing shopping for others. I would think the customer actually stepping foot in the door would be very important to the brick and mortar store. Im going to impulse buy the online shoppers? Maybe not so much. I think taking cashiers off the line to be personal shoppers is an insult to my value as a walk in customer.***
Freshest groceries in town, best prices, friendliest staff. Cant wait for the marketplace to open. Double gas rewards are awesome
Good quality. Helpful staff. Convenient liquor store on site. Love their deli.
Although the store was extremely busy, I was able to use a Human check out instead of that annoying self one. Made my trip a very special one as it made me feel more welcome and the cashier was very friendly.
Terrible customer service today. Was at the deli department, one employee and seven customers waiting. I actually called the store on my cellphone and asked if they could send some help to the deli and was told not to count on it. And then, at 4:00 in the afternoon, only two human cashiers working with the aisle leading to the cashiers blocked by people and carts WAITING TO SPEND THEIR MONEY! We want CUSTOMER SERVICE, NOT SELF-SERVICE CHECKOUTS! And at night, half the lights are shut off with NO HUMAN CASHIERS WORKING AT ALL! Now I know why my store of choice is MEIJERS!
They dont keep inventory very well or if they do they dont get it stocked out by the next 2 times the trucks unload they need more people working Ive Ben waiting 3 weeks to get what I need because they dont have the help to get it put on the shelves at least thats what the workers keep telling me..... sounds like they need new management
I love going to Krogers. The only thing is everyone else does too. Can be quite congested with people. I love my free Friday stuff. One day I walked out with a bag just my free Friday stuff it was a great feeling. You cant get that kind of thing at any other store. Way to go Krogers! 👍
Always a pleasure to shop @ Kroger! Its not the only place where I shop but it is the best and gets the most of my food shopping spending. Keep up the great new upgrades on your older establishments. Ive shopped too many to list but want to say thanks..!R.J.CLUM
Love their mobile app. Can go in, go get what I want and get out without having to go up and down every aisle. Great shins on the e coupons.
Such an awesome selection of bananas! They have so many choices. There are green bananas, some that are greenish yellow, others that are yellow, and still others that are a little brown! LOVE THEM BANANAS!!
I like Kroger! The staff is always helpful & friendly. Their sales have great prices. They usually have everything that I need.
Store becoming very in personal, cashers very noticeable not comfortable anymore engaging in conversation. Store has appearance they, all employees, are all being time studied. Noticeable that managers, management, not present on floor. Products becoming harder to find. Remember you asked how was my experience today.
This Kroger is the nicer and larger of the 2 in Marion.. I feel like the selection of fresh fruits and veggies isnt what it should be though, Id like some more options.. its a solid Kroger
Great place to shop. Friendliest and very helpful peopleEnjoyed shopping there. Will certainly go back.
Great place to shop and save money if you use their app.
Convenient location and they do a good job at manning registers. Never wait too long. Good selection on alcohol, but they need to carry more craft brews from Columbus.
Every time Im in there (at least once every few months), Im greeted with friendly customer service representatives, a fully stocked store, and a clean environment.
This KROGER s is a decent Grocery store most of the employees are always willing to help if U need it.The customers on the other hand are mostly rude but this seems to be the new social norm for some reason. Mainstream media really has ruined The American Spirit of Community Socializing in public social surroundings.
They never seem to have my sugar-free Carnation French vanilla creamer. I have to admit its frustrating.🤨 other than that Im usually very pleased with everything at Kroger.☕
Fresh produce. Usually crowded. Parking lot a challenge. Too many handicapped spots. :/
Kroger store in Marion on Marion Waldo Road little girl by the name of Hailey and a lady in the bakery by the name of Joyce go out of their way to help you very friendly and very very nice they need to be recommended for their courtesy to their customers
It’s the Marion Kroger... it’s basically the city of Marion but the Kroger version. You should have zero expectations here. The employees are absolute trash who love to threaten customers.
Friendly and knowledgeable Service.Thanks to All your workers.Sincerely, Beth Neal
If you like the free Friday download, get there quick. If they run out, you are out of luck. First come first serve. Not a good thing.
Close to home, Carries everything I usually need. Easy to find and getting into
Always busy, but staff is helpful. Love the state store. Parking lot is kind of a pain.
I like this Kroger store. There is one major comlaint. The ratio of small carts to large carts is way off. There are many many times when no small carts are available but 20 to 25 large carts are available. I would guess that would be more than half of my trips.I have noticed when they are no carts in the parking lot the entrance has less than 8 % small carts.There is another Krogers store has 15% small carts in the same situation.SOLUTION HAVE MORE SMALL CARTS IN THE KROGER STORE ON MAIN STREET.
When are the busiest stores in town with the worst shopping carts ever. Every time I go there I get a cart at the wheels wont roll
In addition to being a great grocery store, it has the best Starbucks Ive ever been to inside. The people who work there are always very kind to me, some even know me by name, and I always enjoy my shopping experience there
Since I end up in one of the three Kroger stores near me I am not sure which one this is referring to. I use the Kroger app alot to locate items quickly because it will tell you what aisle to go to.
Best grocery store in marion for people with food allergies or looking for healthier food choices. My daughter is allergic to dairy and Kroger has the largest selection of dairy free foods including dairy free Ben and Jerry Ice cream.
Waiting for 25 minutes for click list small order pickup when no one else is here. See staff movement inside door. Had to call twice!
The Carmen scene apartment Pharmacy Department is cool as hell the lady at night is so cool
The coffee tasted like it was watered down. The biscuits were a little over baked. The pork chop was also overcooked (dry). We also asked for extra gravy, and didnt get it. To top it all off, l was not offered a veterans discount. Which, is offer at Bob Evens every day. Thank you for concern.
Everyone there is “Always” nice I love this Kroger!. 🖤
Good selection of food. The parking is difficult when it gets really busy. The service is good and sales are decent.
Needed a few quick items for dinner. Grabbed my list and was in and out quick.
Clean and organized. wonderful selection. wide variety. love this store.
Natural food selection is good. Also, has the only state liquor store in town for those that are interested.
Marion has 2 store one on 95 one on delware Ave or 423 south. Wife and I like the one on 423 south. Its a bigger store and has more choices on the same item. The staff works hard to make sure the shelves are stocked. Store is clean and if you need help just ask any staff member there. If they cant help they will get someone who can. Use coupon and Krogers appto get more saving. We showed to day bill was 123.63 had 4 paper coupon and some digital ones from the app. Had to pay 80.33. when done.
Had trouble pma ing order . Taylor on men Waldo red was rude and clueless.. had to call. Corporate to fix problem.. helpful but not as accommodating as I would have liked.. I wont use this service again
Krogers usually has some pretty awesome deals.
I always have to bag my own groceries. Always
Very nice Merry Christmas and Blessed New Years.
Good meat. Butcher and deli on-site. Great location. Plenty of checkouts open.
The store is neat & clean. I can always find what I am looking for.
Great place to shop... The employees are friendly and prices are reasonable
Krogers is great they treat your people super good
I love Kroger, the staff are always so pleasant and helpful when help is needed. Im glad I live so close to this one, you can always find something good even if your on a tight budget
Great place to get what you need. If they have it,you can get it.
This is actually a good Kroger store. It is clean and the employees are pretty nice.
I love going to Krogers get my groceries and fill up on gas at the same time always have good deals
The worst experience i have had in 20 years. It took three attempts by me to get help in the dairy department. The person who finally showed up was able to locate what I wanted. The cashier was laizze faire and acted as though we were interrupting her life. The carry our person was adequate. Very poor experience.
Always able to get in and out quickly...staff helpful and courteous.
👍Awesome Grocery Store!🛒🛍
Great visit no waiting, I really like the in and out concept, Awesome store
Always clean, decent prices and mostly short lines
Best prices on Keurig KCups in town, larger of the two stores in Marion, slightly better selection, but not (quite) as friendly as the other store on Mt. Vernon Ave. Still like this place and its very friendly, just a little nicer in the smaller store. ;)
Its great to shop with others my age. Instead of being trompled during rush hours.
GREAT SHOPPING AND THEY HAVE A GREAT APP FOR THE STORE TO HELP YOU.
The trip to the store was pleasant. The staff was very nice and the store was clean.
Just smells dirty. Does Not price match. Almost never has items advertised in circular. Found ALOT of cussing among employees and unconcerned manager. He was too busy flirting with a girl half his age.
Always find what were looking for and staff is always helpful.
Great place to shop and friendly faces!
Has every time you came to shop for good prices good deals on Local Foods
Good shopping atmosphere. Good value, and friendly staff
Like to shop here. Like better watching the crazy drivers
Be better if they didnt close most the store off at night so ppl who get off work late can get what they need instead walking in an turning around..
Clean store, helpful store.. just as expected and should be.
Love this kroger store its close ti home and has good sales
Great place to shop. Love the produce
This visit you actually had helpful staff.
Busy and short staffed. Like shopping here, but you always end up waiting extra long.
Good place to shop with a variations of meat and vegetables