Our experience with Casualife was exceptional. Excellent products. Excellent service. They were able to answer all our questions and were very professional throughout the process. The furniture we purchased is of excellent quality and looks wonderful. We would have no hesitation in recommending Casualife to anybody looking for high end outdoor furniture.

We came to this store in search of garden furniture and accessories from a friends referral.From the moment we walked in we were greeted by extremely courteous and 5 star staff.The selection, quality, and style of all the goods are outstanding, and we kept wanting to come back for more!Daniella was our sales rep; from start to finish, she was attentive, responsive answered all of our questions and really provided a “red-carpet” experience.I highly recommend this store to anyone in search of honesty, amazing service and quality items.

Quite a large showroom with a great selection of outdoor patio furniture options. We had a great shopping experience as we were primarily dealing with Sierra. We told her what we were looking for and she provided a lot of different options. She also explained in detail the aftercare and warranties of the Sunbrella products we purchased.Pricing is reasonable. Currently, an end of season sale is on, so many items are having an additional savings. This is a good time to shop if youre looking for a deal.

I love this store. It has so many good quality outdoor furniture. I love their style, classic that it will never goes out of style. IMHO the price is Mid high range. All the accessories are to die for. Outdoor pillows are very high end quality, but you will notice the difference. Delivery is not free.

Buyer Beware!!!!! My husband and I eager to be ready for the summer and support local small businesses purchased outdoor furniture early in the season on March 30, 2021. Our in stock lounge chairs were delivered as expected however we were told that they were waiting on a shipment and we could expect to receive our dining table and chairs in late June if we ordered immediately and paid in full. After paying Fifteen thousand dollars. We were notified by email that our delivery would not arrive until early July. Then another email arrived stating that now delivery was pushed back until the end of July. The most troubling part of this email is that the items had yet to be shipped and there could be further delays. Given that we have no real sense of when these items will actually ship and arrive we asked for some incentive instead of a refund by way of a reduction in the price. As many people are aware, purchasing outdoor furniture in August or later usually reflects end of season pricing so we believed this was fair. We were advised that they would not consider this option. This is also very disheartening since we lost the summer to enjoy our new purchase. So if you are planning to purchase anything from this store which is not already in stock. Be prepared to have your money tied up for a product you may not receive. It is also our worry that this company could declare bankruptcy given that so many companies have closed during the pandemic and we will lose our money.

We had an absolutely wonderful experience working with Casualife to get our terrace all set for summer! The showroom is lovely and spacious with quality product at competitive prices. Even more impressive was the customer service- email inquires were responded to promptly and with helpful information and our in-person visit was efficient with extremely kind and gracious sales staff. We will be repeat customers!

Casualife provided an incredible shopping experience to furnish our backyard space. The staff were both patient and knowledgable. They understood our budget and made great recommendations to suit our yard. Our patio stone installation was delayed and they provided alternative delivery service to suit our unexpected circumstances. We are thrilled with the furniture quality and aesthetic that we invested in. Much gratitude.

We have nothing but great things to say about our dealings with Jen and the rest of the team.Great products, competitive pricing and amazing service. We checked out other outdoor furniture stores- nothing compared. Thanks for all your help in creating our outdoor oasis!!

My wife and I recently purchased a table and chair set from this company. Jill went above and beyond to make sure we were happy with our purchase and made sure it was delivered in a timely fashion.To top it off she also gave us a nice surprise gift when our table and chairs were deliveredWe highly recommend this company!Thank you !

We love our new outdoor furniture and would recommend Casualife to anyone! Jennifer, the manager at the Markham location, was so helpful, knowledgeable and patient answering all of our many questions. She was able to suggest pieces that would work in our space and with the existing aesthetic of our home. We had been shopping around but couldnt find anything unique or to our taste; Casualife had a great selection of pieces we hadnt seen in our travels. The showroom is big and bright and full of inspiration. Thanks again to Jennifer and her team for making our experience one we will remember fondly.

I had been into Casualife a few times while exploring dozens of high end stores for unique patio furniture. I found their products were of extremely good quality while offering a wide range of styles to suite different tastes. Price wise they are comparable to other high end options in Toronto but the range of choice and quality of service is better overall. Sales are also an option if you are not in a rush. After a great deal of help from Jen (who is fantastic) at the Markham store I settled on two furniture sets for our backyard and I can not be happier with my choices. Not only does the store have great furniture but their accessories are fantastic and not the same old that you see at other stores. The accessories alone are worth the visit. Great quality, impeccable service, and highly recommended. Thank you again!

My husband and I are very pleased with the excellent customer service provided by Jill and Danielle.Over the winter, a screw came loose on one of our aluminum deck chairs. I inadvertently threw the screw out, not realizing it was from one of our chairs. I wrote to Casualife to ask their opinion about what to do. Danielle promptly returned my email about the chair and arranged for Jill to assist us. Jill assessed the situation and made several inquiries on our behalf so that the chair could be fixed expediently and economically. In our opinion, she went over and above our expectations and we are extremely thankful to her! Our chair is back home and good as new! We will definitely go back to Casualife. However, our set is still looking as beautiful as the day we bought it, fourteen years ago so we dont think we need to replace it for a long, long time! Thank you Jill and Danielle, we really appreciated your services!

We have been customers of Casualife for the past couple of years as we furnished our outdoor rooms. The experience has been wonderful, from the moment we stepped into the flagship showroom. The staff are exceptionally friendly, knowledgeable, helpful, and patient. We received our furniture on time and delivery was seamless. Every question has been answered, any problem solved. We love our furniture - it is comfortable and beautiful. I cannot recommend Casualife highly enough for the superior service and quality of their products!

Excellent Staff and service. I would recommend Casualife Outdoor Living toanyone looking for quality outdoor products.

Deborah and her staff at the Mississauga location are absolutely amazing! Beautiful furniture and great quality. Couldn’t be happier with my purchases. Thank you for all your design help.

Casualife was easy to work with and provides great customer service. I needed to buy some custom cushions and the work was great, exactly to spec.Jen and Daniella were both helpful and attentive. Cant recommend them enough.

What a great experience it is to shop at Casualife. The staff are terrific, helpful and knowledgeable about their products. Over the past two years, Ive ordered several custom items (which turned out beautifully). Our main outdoor dining table umbrella came from the Casualife Showroom in summer 2013 and attracts many compliments due to its beautiful design.Our most recent purchase was a Napoleon propane patio heater in early May. Best decision ever, because we have had so many cool evenings this spring/summer. Many evenings have been sunny but just a bit too cool to be enjoyable outdoors (particularly when the sun begins to set). The patio heater has provided the perfect answer and allowed us to enjoy al fresco dining when otherwise the cool temperature would have driven us indoors. The heater is very attractive and quite efficient in its use of propane. Im looking forward to having our outdoor dining season extended by this heater as we move into Fall.

Our experience at Casualife was flawless. Jen was a terrific and knowledgeable sales associate and everything went smoothly for the delivery of the cushions and furniture. I appreciated the call from Kamal the delivery guy and none of the packaging was left behind. Thanks for the gift upon delivery. It was a very nice touch. We will be back for sure. Thanks again.Jane

Fantastic quality. Friendly staff. They go above and beyond to make sure you find exactly what you are looking for. We continue to use Caualife for all of out outdoor needs.

They have a beautiful showroom with great products. Been there a few times and the staff were fantastic, friendly, knowledgeable and very helpful! We needed some customized Sunbrella products for existing furniture (that were destroyed by wild animals) and they were able to match things perfectly. Turn around was fast and location is very accessible for those living uptown. Highly recommend visiting them.

My wife and I just bought two sofas and a coffee table from Casualife and are extremely happy with the quality of the furniture and with the service we received. Jill developed a 3D rendering of our backyard so that we could see what the furniture would look like before we made our purchase. We would definitely recommend Casualife!

I would highly recommend Casualife for any future patio purchases.The staff were very professional, knowledgeable and helped me find the ideal outdoor furniture and accessories for my space requirements.The white glove delivery service was great unboxing and positioning everything in the correct area.Jen the showroom manager was a pleasure to deal with.

We had the most pleasant experience in getting professional advice and white-glove care and delivery of our patio furniture. The experience of the classy, inspirational and unique showroom to the delivery of our furniture was beyond anything to compare. The staff is wonderful and committed to help making our backyard a heavenly haven.

Thankyou easy transaction very happy! !

We had the pleasure of working with Jen and Jill. It was such a positive experience, they are so friendly and helpful. At no point did we feel rushed or pressured to make a purchase, and in the end we are so happy with the furniture.

Knowledgeable, helpful staff, great customer service happy with my purchase of high end quality furniture also dealt with a professional business owner

Thank you for your excellent service in fixing a glitch during a delivery. Your call to action, follow-up and communication was very much appreciated.

Amazing prices and amazing customer service

Beautiful patio furniture + outstanding service = very satisfied customersThank you to everyone at Casualife for making our experience a memorable one from start to finish.

Ridiculous prices. Poor service.

Very friendly staff, beautiful products but a bit pricey.

Features a variety of High End Outdoor Furniture at High End Pricing compared to several other retailers in the immediate community!

Lots of selection of nice outdoor furniture.... helpful staff

Great service and fantastic selection

Amazing selection of outdoor furniture and fantastic service

Great place to see whats possible with outdoor living

Beautiful patio furniture, but SUPER expensive.

We have shopped for patio furniture at Casualife several times in the past. The service was excellent and our patio set was delivered exactly at the time and date specified. Thank you.

Excellent place high end goods

Beautiful showroom and friendly staff. They really know their stuff and you can tell.

Excellent selection and customer service!

Same plastic quality but ridiculous prices lol

LOVE this place!

Stunning pieces of furniture

Excellent quality