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Verizon Authorized Retailer - TCC
930 Rte 70 W Suite 500, Marlton, NJ 08053, United States
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Verizon Authorized Retailer - TCC
Comments
Su
Review №1

Chris did an amazing job explaining all of our options and helped us to find, activate, and set up our new phone. He also helped us find the accessories we needed. It was very nice to work with such a friendly employee!

Ga
Review №2

A very pleasant experience with a knowledgeable professional. This was, by far, the most enjoyable visit I’ve ever had to a mobile phone store.

Em
Review №3

Phil has always been friendly & helpful. He is knowledgeable and it’s always easy to get problems solved or make a purchase.

Me
Review №4

Phil was great. He knew what he was talking about and explained everything. Both workers were very personable and made the experience of waiting for the phone to finish setting up more enjoyable. Would recommend people to come to this store over other stores!

Er
Review №5

This was my third time in TCC and they always take great care of my wireless needs!! Very knowledgeable staff and friendly, honest service! I will keep coming back to them! Highly recommend!

Gr
Review №6

Phil was amazing. My girl and I are older and not as tech savvy as the younger crowd. Phil took his time and showed us everything with the new phones. We also felt that he was a straight shot with regards to pricing. Chris was also very helpful.

Ge
Review №7

Terrible Experience. Went in with my Wife to get a phone for a new family member and was told one thing a got another. Either the tech has no idea what he is talking about or they are lying about the service they are providing. Later went in to ask about the issue and the worker just bragged and bragged about how awesome the store was instead of offering to help with the situation that they created. I ended up canceling my whole order because service was so terrible.

Am
Review №8

5 stars for Chris! He is very patient, knowledgeable, and highly experienced! He solved my phone issue immediately and was very helpful along the way. I would highly recommend him to anyone needing Verizon services or merchandise.

al
Review №9

Fantastic and helped me with everything that I needed to know. Very pleasant and I recommend everyone to enjoy my experience with Chris!

St
Review №10

My son and I traded in our Iphones for an upgrade and we had a great experience at this location. Chris was very helpful and informative. He explained the family plan and multiple line options to us and helped with the selection and ordering of our new Iphones. We were kept up to date on the delivery status and he did the phone transfers seamlessly. We had a great experience in this store with the sales associates, we got exceptional customer service and we love our new Iphones!! Thank you to Chris and all of the staff at Verizon in Marlton.

Bo
Review №11

Most amazing service every time I come in. Phil and Chris and nick have been so wonderful to an illiterate technology challenge person. Go get your phone there. You will be sooo happy you did

Br
Review №12

Phil was great! I switch from android to iPhone and we eventually got it to work I have known him for years and he is always there for me!

An
Review №13

Nick is always so helpful and patient explaining all the options available to us. Highly recommend stopping by this location.

Ga
Review №14

This store helped me out extremely with getting my new phone, I greatly appreciate there effort and help!!

Ke
Review №15

Had a difficult time at the Verizon store at Voorhees, service felt rushed and they did not take the time needed to solve my issue. Called the Marlton store and got a quick response. Super friendly service and resolved my issue quickly and helped my upgrade my phone and plan. Would definitely reccomend!

Br
Review №16

I had the pleasure of working with Chris T. this afternoon while purchasing my new iPhone. He was extremely helpful, patient and did everything possible to get the best deals and discounts for me.

Am
Review №17

Great group of guys at this location. Nick is awesome!

Sc
Review №18

Chris did incredible job.

Da
Review №19

Stupid personal. Cant fix nothing.

Li
Review №20

Outstanding customer service from the three gentlemen working at this location!!

Je
Review №21

Nick and Chris are the best!! Excellent customer service experience.

Er
Review №22

Most efficient - knowledgeable staff in Marlton! Best Verizon cell phone experience I have ever had! Thanks Phil - 5 stars!

De
Review №23

My husband and I were extremely satisfied with this Verizon store. Ben was very helpful, accommodating, knowledgeable and patient with us. Great place to buy your new phone. Highly recommended and ask for Ben.

ku
Review №24

These guys are the best!!

Gr
Review №25

The experience was helpful, but was charged for iPhone insurance on my first bill when I explicitly stated that I didn’t want it. Not sure if purposeful or an oversight, but definitely inconvenient. Definitely pay attention to details and don’t let them get away with charging you for things when you don’t need/want them.

To
Review №26

Ben the sales associate that helped me was great in so many ways. He was very pleasant and extremely helpful and knowledgeable. He truly cared and wanted to make sure he took care of all my needs and questions. He was very patient and curtious and had a very positive attitude. I wish all sales and technical associates could be as positive and kind and helpful as Ben.Thanks, Tony [email protected]

Mo
Review №27

Ben was super helpful and helped me for 4+ hours on a very busy Black Friday. He was patient and knowledgeable, and calmly and effectively explained my options to my family. I would rate him a 10/10 and would recommend his service to any of my family or friends.

An
Review №28

Nick was AWESOME!!

Bo
Review №29

Helpful staff even when it’s almost closing time.staff is respectful and courteous. You can get a lot of phone accessories here like phone cases and chargers. Parking lot is well lit with ample parking. Store is clean and well lit. Staff is knowledgeable and make their best efforts to help.

Su
Review №30

I just want to say that Ben was so wonderful explaining everything to me. He was courteous and really compassionate about my inability in technology. I will return here again because of Ben.

Ji
Review №31

Excellent service!

Ph
Review №32

Staff is helpful and courteous but return policy is absurd. Have receipt and case that I bought 16 days ago that was marked up nearly 40% from other retailers. I did not like the case as it was all black and I frequently lost track of the phone so I got one that was a more obvious color.Regardless of the reason, the case was used less than 24 hours, I had the original receipt which says nothing about a 14-day return limit and was told that if I’d returned it two days earlier they would have taken it.Again nothing on the receipt states this policy or I would have returned it the next day after I got the other case.

Em
Review №33

Michael Flannery was the most helpful person I have ever had coming into the Verizon store. I came in knowing the phone I wanted and he helped me find the best deal while being super patient with all of my questions. Hands down the best store to go to when you want to upgrade or have any questions.

Ed
Review №34

Al and Abe were great to work with. They walked me through the deals they had and took time to explain everything without me feeling rushed. Good customer service. Al is also an expert on putting on screen protectors. He has a technique for lining it up just right. Thanks Al!

Al
Review №35

Nick is the best. He provides some of the best customer service I’ve experienced in a long time. If you’re looking for a new phone, new plan or just need a little help stop into TCC Verizon on Rt. 70.

He
Review №36

Michael and Will were great. They’re absolutely amazing. Answered all questions. Very helpful n tech savvy. Would recommend this location to everyone Very satisfied

Kr
Review №37

We had the most generous customer service representative, Ben Leach who spent two hours after Verizon hours to set up our phones. He created a positive warm environment and I highly recommend coming to him for any tech help!

Su
Review №38

We visited the new location in Marlton on Route 70 to upgrade five iPhones. The staff was knowledgeable and very helpful. They made the transaction easy for us. It was complicated, but there was no fuss. Everything went smoothly and the phones are working great. We appreciated all of the staff pitching in to help with our transaction. The staff is very well trained which is apparent when we had any complicated questions. It was a job well done and we recommend this location for sure!

MD
Review №39

Nick provided the best service!!

Ga
Review №40

Michael Flannery was FANTASTIC. He helped me cause my phone died, got a new phone. Changed all my info over. Got me hooked up with the hum. Was so very patient with me cause I don’t remember numbers. Spoke with his manager about how great he was. I will definitely recommend Mike and this Verizon store.

Ma
Review №41

My husband and I recently updated our phones and it has always been such a process and I always felt like we were being sold things or services we didn’t need. I didn’t feel that way on our last visit. Anthony was wonderful. He was knowledgable and informative and helped us make decisions with no pressure. He thoroughly explained everything and was a tremendous help. I actually came back with my daughter to get her a new phone as well. He is a huge asset to this store.

Co
Review №42

My wife and I met with Al at this store. We dropped in to get new phones and change our cell plan. He made it very simple for us. He showed us side by side comparisons of plans, cell phones, and costs so that we could choose what worked best for us. Al also was able to get our new phones to the store quickly, even though there was a nasty snow storm and right after the holiday season cleaned out inventory. One phone arrived to the store a day after Al anticipated, so he threw in a free screen protector. If you want an easy going no nonsense no pressure experience, I recommend this store.

Jo
Review №43

Just purchased my new iPhone and I couldnt be happier! Not only was I able to get the new iPhone but they did a free bill analysis and were able to save me money and get me more data. I went to the Verizon corporate store on the other side of town last week and they said nothing about putting me on a better plan. Great store and great people, by far the best place to get all of your Verizon phones and accessories, I will never go to another location.

Ca
Review №44

Al and Abe displayed outstanding customer service to myself and every other customer that was in the store. They were attentive, efficient and treated everyone like a VIP. I highly suggest this location for your Verizon needs as they will go above and beyond to ensure you have a fantastic visit.

Li
Review №45

Ben and Nick were extremely helpful and assisted with making sure my settings were set the same as my old phone.

Ni
Review №46

I finally upgraded to the phone I wanted and Im glad I came here to do so. I received great service and didnt feel rushed along the way. Because of this, I definitely recommend this Verizon store :)

Da
Review №47

Michael Flannery was very helpful through my entire experience in the store. Very informative regarding plans and phone specs. Highly recommend going here!!!

Ka
Review №48

Amazing!

Li
Review №49

Customer service is always fabulous. They are extremely patient and make sure you leave the store with everything you need to know about your new device. Thanks to Abe today for taking care of me!

Ma
Review №50

Awesome store and staff. I was freaking out because my phone was working and Ben was super helpful and got my phone up and running within minutes.

Li
Review №51

DONT SHOP HEREI bought 2 Samsung phones with the buy 1 get 1 free offer. And they neglected to tell me that it would require an additional phone line, Versus replacing the phone on my existing cell phone. Didnt find out until the huge bill came in the next month.Theres nothing that Verizon customer service can do for it and now this store just lost an excellent customer!

Sh
Review №52

Michael Flannery was excellent. Professional, efficient and very helpful. He was able to solve all of my issues and answer all of my questions.

Tr
Review №53

Make promises they dont keep. Give you the runaround. Day manager never returns calls. Make promises on Sundays and claim they cant put it in the system and then disappear. Makes me seriously think about switching my phones and TV internet. If you have a problem with your bill or services forget getting help! Good as selling you things, but poor customer service!The saga continues. WARNING do not fall for their FREE promotions. Free tablets that have a $20 a month charge, two visits to the store and three calls to Verizon and still no resolution. Told I will have two tablets for 2 years that I dont want. Thanks Al for keeping all your promises. Record everything they say!!!!!For a phone company they dont seem to be able to pick up a phone and return a call. But since no one at the store has responded to this review or my voicemails I guess customer care isnt a high priority!

Sa
Review №54

Michael and Anthony were great! Highly recommend them to friends and family.

Ma
Review №55

Devon was extremely helpful and personable. He is definitely an asset to Verizon. It was a very positive experience.

Ke
Review №56

Stay far away!The staff does not take the time to learn about your needs. It was my first time here and I will never EVER go back!The rep focused more on adding lines to my account then caring about my issue.If you want the worst experience youll have in a verizon store head there!Please for your sanity stay away from this mess of a store!

Da
Review №57

Michael Flannery was great, amazing service and product knowledge was great. Will definitely be bringing all my future business here!

Ca
Review №58

Will did a fantastic Job helping me with a activation issue and getting a new s10+

Va
Review №59

Michael Flannery was a great help. He fixed my phone when I wasnt able to download the apps I needed. Will be sending people to this store in the future!!

Ch
Review №60

Will was fantastic, very helpful not just in upgrading my devices but in reworking my old ones so they can be used by a friend. Been coming to this location for years, even though its a bit farther, this is why.

Ro
Review №61

So far so good. Mike Flannery was ver helpful and was able to address all my questions and concerns!!

Mi
Review №62

They staff was kind, cordial, and very eager to please! An incredible experious! Cant wait to go again!

Ti
Review №63

Very helpful and efficient. In and out in 15 minutes.

Do
Review №64

Ben and Nick were very helpful and informative.

Ca
Review №65

Will Phillips was very helpful when we came in to upgrade and very patient. We will be coming back here for all of our phone needs.

Ma
Review №66

This is THE WORST cellular store I Have EVER BEEN TO! Mike and his staff are condescending and liars!I will Never do business here.Michael Flannery was the rep that helped me. I considered switching from sprint who I was with for 20 years. I left feeling great until I went back and realized that they lied to me on pricing and offers. They never brought up a tablet and hum which I was told would be free then has a $30 a month charge for both! Michael flannery was a disgrace. Ive heard about him at a different location that my sister went to and I should have known better. How anyone keeps him employed is mind boggling!The Manager wasnt any better who tried to defend his rep while I was upset and pretty much called me a liar when I mentioned he didnt tell me any of this info. Little to be said I will be remaining with sprint but I must say as far as both go they should be fired for how they treat people!

Ji
Review №67

Ben was very helpful setting up my account

Dy
Review №68

Today I was helped by Mike at the Verizon store. He was very knowledgeable and helpful and made for a smooth and painless experience!

jo
Review №69

Great customer service and great deals! Awesome Verizon store! Highly recommended.

ch
Review №70

Ben was. Very helpful. And very patient

CI
Review №71

By far the best Verizon Wireless Store around! The employees are extremely patient and knowledgeable, not sure why anyone would shop at any other location for their Verizon Wireless needs.

Ro
Review №72

The retailer was great, the prices were too high.

Je
Review №73

Smooth process by Anthony. Very cool.

J
Review №74

Micheal was fantastic!!!!! He helped us tremendously to switch over my phone and helped me get a great deal on an IPad ...... sweet!

Br
Review №75

Ben was very helpful!

Al
Review №76

Michael Flannery was great!

Al
Review №77

Very nice and knowledgeable

Ti
Review №78

Awesome guys!

St
Review №79

I was with ATnT for over 20 years and went to their store in the Promenade in Marlton to purchase new phones only to be treated SO RUDELY..We left and tried Verizon on 70 in Cooper Plaza..Upon our entrance we were greeted warming and Chris and Nick COULDNT HAVE BEEN MORE HELPFUL...5 STAR! they were very so helpful and patient with me and my 90 questions...EXCELLENT customer service...

Ty
Review №80

Chris was extremely helpful in upgrading my phone. Would come back just because of him.

Information
10 Photos
80 Comments
4.5 Rating
  • Address:930 Rte 70 W Suite 500, Marlton, NJ 08053, United States
  • Site:https://locations.tccrocks.com/nj/marlton/930-route-70-west.html?y_source=1_MzIzMTk5My03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 856-751-1125
Categories
  • Cell phone store
  • Electronics store
  • Internet service provider
  • Telecommunications service provider
  • Telephone company
Working hours
  • Monday:10AM–5PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:Closed
  • Saturday:7AM–9PM
  • Sunday:8AM–9PM
Service options
  • In-store shopping:Yes
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