Literally have been a customer of theirs for 8 years. The only dealership I would recommend. Had a transmission issue repeatedly and brought it to them. The supposedly brought in a specialist to resolve the issue. Of course the transmission completely went. Called several times and no one would give me any answers of why. Finally a manager calls me and completely down talks me. Being completely rude about what I am asking. Do not purchase any vehicle from this place ever. They do not back their products!
So your response to my review explains everything about our interaction. First you might want to spell check before submitting. Ignorance is all I can say about the people who work here! Again I will say I was completely satisfied with all they attempted in trying to fix my transmission issues. But was guaranteed that it would last. 50 k later yes it failed. 150 k on a 2013 Chrysler Town and Country that is babied is not enough miles to completely fail. Also I did not threaten you. You told me when I said I would bring the van to you that you had a room for of guys waiting on me. Who threatened who? Realize that you might have a room full of guys waiting, but also think of who you are talking to. A loyal customer! When has customer service dropped so far?
They were absolutely wonderful. The dealers all the way through to finance made buying a truck the easiest and most comfortable I have ever done. They were polite, not pushy and each person that worked there went out of their way to make sure you had what you needed. I love the process they have there. They arent bouncing you from Libre place to another. You arent sitting around for hours waiting for something to get done. Just a great experience.
Doug brown and Jake Bishop are the best in the business hands down second car from the guys at Marshall Chrysler dodge I cant thank them enough
Tony is the absolute best. Made this day a breeze and even got me insurance. Definitely see Tony Quilici for all your car needs or wants!
They were very nice and patient, answered all my questions, awesome atmosphere! Tony is the person to go see 100 percent 10 out 10 stars in my books and will refer anyone to him, thank you so much for my great experience!
Tony is a Horrible salesman, told him I was driving an hour away to come look at a car and he set up an appointment for me. By the time I got there he was doing paperwork with another person. Unprofessional couldn’t call or nothing to let me know it was sold.
Tony treated me wonderful today, he took the time to explain everything to me! Excellent customer service. If your looking for a good car salesman Tony is the guy. Thank you for all your help!
Had oil change and new tires. Had to call back and get copies of tire warrenty; have to go back and get ot. Staff was friendly, courteous, and helpful. Highly recommend.
This dealer had the new vehicle I wanted so i flew in from another state to purchase. Sales person stated they would reimburse plane ticket. Emailed salesperson twice before receiving response stating he thought he had responded. Got approximately 200 miles from dealership and warning light came on to add diesel exhaust fluid. Checked everything else and windshield washer fluid fluid near empty too.This dealership was aware i was driving 1200 miles to get home and did not top off fluids. Emailed salesperson regarding diesel exhaust fluid and windshield washer fluid with no response. Made it back home fortunately before air suspension system failed and had to have vehicle towed to local dealership. Emailed sails person to make him aware of issues I was having and again, No response. The dealership did reimburse my plane ticket but not another word regarding any of the other issues. The people i dealt with were friendly while on site, but it seems once sale was completed that was the end of our relationship. With the expense of these new vehicles I would expect at the bare minimum prompt responses and concern as to whether all issues were resolved.
Tony was very polite and an exceptional salesman. To rate him 0 out of 10 would be an 11. I planned on just looking but he found a way to get me a loan! Be works miracles!
Treated very friendly. Good interaction and curious. Was not pressured or pushed. I will recommend Marshall Dealership extremely satisfied!
Hand down the best experience purchasing a vehicle. Tony actually listened to what I needed and got me exactly where I needed to be as far as payment and features- he even went above and beyond on features. I will return when I have future needs. Thank you for making my experience a good one for once!
A no push sale made it a good experience
Thank you so much to Stuart Gossett and the rest of the staff at Marshall Chrysler Jeep Dodge Ram! My son just purchased his first car here and he was treated like a king from the first time he walked through the doors. Stuart bent over backwards to find him the exact car that he wanted, and when the day came to pick up the car, he picked him up at our house and had a monster waiting for him in his truck. I recommend this place to anyone who wants a good deal from people who really care. Ask for Stu!
I was treated very good, friendly and very helpful in helping me find a car. Also very curious and very respectful. Awesome car guy and Im a very satisfied customer!
Tony did a fantastic job helping me find a vehicle that met all of my needs. I highly recommended Tony for anyone looking for a new vehicle!
Tony was very nice and helpful. I will definitely be coming back. He was very patient and listened to me. Thank you for helping me get into a car I can afford!
Tony’s the man. Treats you like a friend and really worked hard to get me the vehicle I was wanting and making it work out. Left no door closed, put it all out there with no surprises and definitely left satisfied!
I have been treated excellent. Tony has been great! Very up front and informative, I appreciate Tony and everything he has done an awesome job taking care of me and my family!
Tony made sure he was able to get me the best deal he could. Go see Tony Quilici at Marshall Chrysler Dodge Jeep Ram for all of your automotive needs! He is the best for sure!
I can honestly say that Tony did everything he possibly could to get us the best deal. We love the customer service and the time he took to make us happy with our new purchase. Thank you for bending over backwards to make this happen!
Tony was awesome to deal with and took care of me like family!
Tony was very helpful and helped me get into a vehicle I love. I highly recommend Tony at Marshall Chryzler Dodge Jeep Ram!
Doug brown did a fantastic job helping me today. I was so undecided and he was patient and not pushy. Jake bishop also helped and was wonderful they spend time with you and are very personable. Definitely b back again
Stu made sure I got the best price up front. That’s why I drove 500 miles to buy a truck from them. Great guys great place !!!
Great service and good communication and helpfulness with employees. No hassle or long wait times with appointments.
Great friendly service and helpful with questions and also with it being my first car purchase. Tony even helped me get a great deal on car insurance. Go see Tony at Marshall Chrysler!
We had an amazing experience they was not pushy at all. Doug helped us and went above and beyond to make sure we was 100% satisfied. We are truly blessed to have the opportunity to get a vehicle from here.
Tony is amazing and got me approved on a vehicle that I can afford and that I can sit in comfortably! I am blessed that I got a person that will help people in time of need. He was great to my son and myself.
Tony was very helpful and a very sweet person. He really helped me out a lot today. If you go to Marshall Chrysler talk to Tony Q!
Tony went above and beyond in helping me find the right truck for me and my family, highly recommended.
Tony was very nice and helpful. Went out of his way to make me happy! I got a good deal on a great vehicle and if your in the market come go see Tony at Marshall Chrysler!
Absolutely wonderful service. Down to earth! Friendly, knowledgeable! Great communication, I highly recommend Tony Quilici and Marshall Chrysler Dodge Jeep Ram!
Tony was fantastic and helped me get a great deal on a very reliable car! We appreciate his hard work and up front mess. I highly recommend Tony Quilici at Marshall Chrysler Dodge Jeep Ram!
Tony was very patient in helping me decide on a vehicle to buy. Tony took over 3 hours of his time with me before I decided to buy the truck. Tony is amazing and this is the second vehicle I have bought from him!
Was treated wonderful, respected wouldn’t change anything. Tony was awesome and I will be buying all my vehicles from him in the future! Go see Tony at Marshall Chrysler Dodge Jeep Ram!
Great service in a timely manner. Tony took great care of me and listened to all of my needs. I am very happy with my new Jeep and the deal I got!
Bo was terrific. Kept in contact with me thru the week we came in and was friendly and did not pressure us at all. He was super knowledgeable. Took his time and made is a great deal.
We received excellent service and is willing to work with our budget and what you’re exactly wanting. Will recommend to everyone! Plus very respectful & polite! Very informative too! Thank you Tony from Clarissa and Joyce!
Tony was a great professional salesman. Could not have asked for any better! I appreciate him very much!
Drew was very helpful with finding me a vehicle! I would recommend going to him if you are ever needing some car help!!
Personalized service to fit what we needed with humor and sincerity.
Tony went above and beyond to help me and my family get a great deal! We will be back because Jake and Tony are the best at Marshall Chrysler!
Tony was wonderful and made sure I wanted the car. He didn’t push me into buying and was very friendly. I highly recommend Tony and Marshall Chrysler Dodge Jeep!
Tony Quilici was our salesman. and we where very happy with him. Tony was eager and more than happy to help us work the deal. We would recommend him anytime.
Great service and attention. Always looked for a way to get a better deal that works for my situation. I would recommend it 100% to anyone looking for a car or to trade theirs.
Amazing! Worked his hardest on getting us what we wanted. 20 out of 10 will be doing business with Tony again! He is awesome and the guys at Marshall Chrysler Dodge Jeep Ram!
I was treated with a speedy helpful, trustworthy manner. Tony helped with the sale above and beyond. He made sure everything that needed to be done got done! I highly recommend Tony at Marshall Chrysler!
Great people very helpful
Tony made me feel amazing and I felt very good. Treated me with respect and encouraged and never discouraged me in shopping for my car. He was very helpful.
I had a great experience buying my long time dream car from Tony Quilici! I’m the proud owner of a red Volkswagen Beetle because Tony helped me make a great deal. He was thorough with explaining not only the vehicle but also working through the negotiations etc. I am glad Tony was my sales person & highly recommend coming to him for a vehicle purchase.
Tony was amazing! No sales pressure, and a very personable guy. We are 100% satisfied with our vehicle buying experience, and would highly recommend Tony and Marshall Chrysler.
Tony was wonderful. He helped us throughout the entire process. We really felt like our business was important. He worked hard to get us with a vehicle we wanted.
Great customer service and easy to work with! He made buying a vehicle very easy and painless. I recommend buying a vehicle from Tony at Marshall Chrysler Dodge Jeep Ram in Marshall Mo!
Doug Brown was great to work with. The process was quick and easy. I would strongly recommend seeing him for your next vehicle purchase!!
Very friendly, good person to talk to very nice guy with great attitude. Tony helped me with all of my needs. Go talk to Tony for your next vehcile!
Tony treated my husband and I with excellent care. Very professional, energetic and helpful. Tony is the best!
Was very friendly and worked hard to find the vehicle we wanted. Could not ask for a better salesman or experience. Tony was always available with any questions we had. Made us feel at home, thanks again.
DOUG WENT ABOVD AND BEYOND TO HELP US GET IN THE VEHICLE WE NEEDED. VERY TRUSTWORTHY AND HONEST. DOUG YOU ARE AWESOME.
Great sales service. Definitely willing to work with people and help them in any way they can. I definitely recommend them to anyone in the market for a new or gently used vehicle!
Tony treated me great, best car buying experience I have ever had! Got me in a great new reliable car! Will be back in a few years to buy another one from him!
Tony was great. I was walking to work because my current truck was broken down. Tony was able to pay off my old truck and get me and my family a new reliable vehicle. He is awesome and the guys at Marshall Chrysler!
Tony Quilici was very curious, kind. Willing to work things out to fit our budget. Did everything possible to see that we would be happy with out purchase. Gave us extra time so we could come up with money for taxes. Very pleasant man to work with 😄 a man of God. Someone I wanted to work with!
Our salesman Doug took great care of us today and we will be back for future business. Doug made sure that I was happy with my purchase. He found me a vehicle within my budget rather than being concerned with making a sale for more commission.
Tony provided is with exceptional customer service! If youre looking for a vehicle and generally HATE the experience, I highly recommend doing business at Marshall-Chrysler-Jeep-Dodge-Ram!!! Tony is professional, kind and respectful. Im a returning customer and will continue to be! Thank you, Tony! P.S. Adam and Jake are pretty awesome too!!!
Better then I deserved. I was demanding and difficult at best. Tony kept very pleasant with me the whole time!
Tony made my first car buying experience great! I will definitely be back for my next vehicle purchase!
Thank you so much to Tony! He was super fantastic and helpful through the whole car buying experience. 100% the best service I’ve received!
Tony was great to work with! 5 star for sure!
Tony has been so helpful in our car buying process. He has explained everything, easily and helped us make the best choice for our family needs. We highly recommend coming to see Tony when you need your next vehicle.
The guys at Marshall Chrysler Dodge were friendly, professional, and fair. We had great service. We only went to look, and left as new owners of an amazing vehicle. Tony and Jake went above and beyond for us. Thank guys!!!
Got the best service ever. Great people to work with very nice caring and got me what I wanted! Go see Tony Q!
Tony is a great guy and he is very helpful. Would recommend him to anyone. If you are in the market for a vehicle go se Tony at Marshall Chrysler Dodge Jeep Ram.
Tony was a great salesman to us. He helped us get into a great new Jeep Renegade. It’s what we was looking for!
Tony took great care of me and got me the truck of my dreams! He took great care of me wants and needs and made sure I got a great deal!
Doug went out of his way to make me a deal!!! Excellent customer service and even better guy!!! 2nd vehicle bought from him !!! Would definitely go back Marshall Chrysler will have my business for life!!!
One of the best car dealers. Tony has been help me for about two years and every time we talk he would show me how invested I can be in getting a car from shaking hands to making eye contact. Tony will be the guy I will always come talk to!
Great, would totally recommend buying a vehicle from Tony Quilici at Marshall Chrysler Dodge Jeep Ram. If you are in the market go and talk to Tony.
This place has a pushy sales staff. They are not quick to address problems with thier used vehicles. I purchased a truck from them and had problems immediately with the motor. It took them way too long to fix my truck. And was totally unprofessional in the way they handeled the matter. I would recommend buying from somewhere else. I would personally not take vehicles here to be serviced as the service department is incompetent.
I left a negative 1-star review and had spared leaving the reasons as to why, and then had a Tony contact me on Facebook without my permission when they had our contact information and we had put all calls to voicemail.I left the negative review because of the following:My husband and I decided to look into buying a vehicle locally instead of going through CarMax like we always do. We scheduled an appointment for an appraisal and even once the appraisal was done the dealership had our keys somewhere other than in our hands. They kept seeing what they could do instead of just saying that their finance options just wouldnt work for us and instead kept pushing a Jeep Renegade on us, which we vehemently didnt want. We told them numerous times that we wanted to try out X vehicle, and a different vehicle would show up at the front door for us to try out. We ended up playing this game of chase for at least 2 hours and when we told them that we needed to leave due to another appointment, still had to wait an additional 30 minutes to get the keys to our car back.We ended up driving 2.5 hours to CarMax in St. Louis, MO and ended up with a vehicle with more features, at a better price, and with half of the payment of any option that was presented to us in Marshall.If you dont want to be called over and over, be kept prisoner and play the old well see what finance can do while not actually being shown all possible finance options, go somewhere else.
My experience today with Tony & Marshall Chrysler was amazing. They were very thoughtful & caring with the whole run down on getting me into a vehicle with my needs, highly recommended!
Salesman Tony Quilici was absolutely perfect, he was very well mannered and very knowledgeable of his product. He was the total opposite of the stereotypical “car salesman”. We told him that we were on our way to look at a used vehicle, and with that, he did everything it took to get us in a brand new one for the same price. He and the dealership as a whole made the experience of buying a car more pleasant than I personally have ever experienced. Jake Bishop, Finance Director, was an equal to Tony in his part. Overall awesome time buying a car and look forward to seeing them again.
I had a great experience with Marshall Chrysler. I found a car that I wanted and salesman Ryan May and Jake Bishop with finance made it happen for me. They were very nice and even states after hours to help me out. Thank you!
Tony is a great salesman. Very informative, very friendly, no slimy car salesman gigs. Very upfront. Will be back in 2020 for a third row jeep Grand Cherokee!
Tony is super professional and knowledgeable! I am thrilled to finally buy my truck locally and that is due to Tony’s hard work and the dealership, Marshall Chrysler taking me seriously in my search for a truck!
Today, Tony made me feel great when deciding on a car! he listened to what I wanted and we ended up finding the perfect fit for my needs!
We were treated very good by Tony and he made sure we were taken care of. He walked us through every step of the way and I would recommend him to anyone. He is a great person 100%. Ask for Tony Quill I!
Tony is 100% a great salesma. and wqs very helpful. He helped me get a great deal and answered all of my questions. i will be coming back for my bext vehicle purchase to Tony at Marshall Chrysler Dodge Jeep Ram!
Very professional and made us feel at home! We would definitely come back to do business again. Tony does a great job and helped us make a great deal!
Tony took car of all of my vehicle needs! He listened to what I wanted and got me exactly what I wanted! If you are in need of a vehicle message Tony or go see him at Marshal Chrysler!
Over the last few days my customer service has been wonderful! Doug was very nice, curious, and gracious with my car buying experience. I would definitely recommend friends and family to buy from him in the future.
Tony was great. Very friendly. Willing to work with me to help me get a new car. Treated me like a member of the family!
Very nice and engaging. Walked me through the process smoothly. Took great care of me!!!
Tony was very knowledgeable, helpful and understanding. He helped me find what I wanted and was done my the end of my lunch break. Highly recommend!
I 100% recommended Marshall Chrysler to anyone looking for a new vehicle! They’re all so kind, especially Ryan May! They care about you and what you want and they work to get you what you need! I had a wonderful experience buying my first car!
He was able to help me drive home in the vehicle I chose with little down. Was very up front and personable. Would recommend and buy using Tony and Marshall Chrysler again.
Tony went above and beyond to make sure I got the vehicle I needed for the price I needed. As a single mother I appreciate that kind of effort a lot!
Great service. Had recalls done on my truck. Scheduling was easy and service was prompt. Salesmen didnt try to sell me on a new truck just because I was in the building getting service which I appreciate