Bump that review below, that guy clearly has no idea what they’re talking about. I just bought a brand new authentic PS4 controller from this place and it works great and feels great. The store clerk clearly told me which one was a generic controller and which one was an authentic controller, as they sell both. I looked all over for this controller, unfortunately the Dualshock 4 has been discontinued by Sony. So this was literally the only place in Martinsburg or Hagerstown that had them brand new and they did not disappoint. Will be going back!
I recently bought a controller for my ps4 here. It was great at first, the toggle sticks were a little stiff but otherwise no issues. My wife uses it more than I do and she doesnt get to play as often, so it wasnt until after the very short seven day return policy ran out for us that we noticed the toggle sticks arent just stiff, they simply dont work very well. The right toggle stick sinks in and has to be pulled out often. The touch pad doesnt work correctly like it does on a controller youd get with the console. Not only that, it wasnt in a package when we bought it but was sold as new anyway.My issue with all of this is that after comparing this controller to an older controller we have, this controller doesnt seem to be an actual authentic Sony controller. Its lighter, very cheap and again, just doesnt work the same. Now this could be because Sony had a different manufacturer, but this was sold to me as a brand new Sony controller and it does not seem to be.Again, the touch pad does not work unless you press directly into the center of it, which is not the case with a Sony controller. The toggle sticks are stiff and as far as Im concerned broken. It is much lighter than the controller we got with the system as well, Im not a tech guy so there could be a reason for that, but since this was sold to me as new without the packaging I suspect it is a knock off brand controller with Sony stickers and the symbol painted on.I cant return it either, as the return policy is only seven days and it is well past that. I never used it until my wife started complaining that it didnt seem right while playing, so we switched and it absolutely does not feel right. The workers seem like decent people so this isnt on them as far as I know, but this is just unacceptable to me.
Great Place too get any game your looking for...if they dont have it they can find it. Dennis is awesome with a good team there. great prices too
Ive been doing business here since they opened their doors at the previous location. Ive been treated fairly through the years. Good selection of games with affordable prices. Staff is knowledgeable and the trade in values they offer for your used systems and games arent bad. On another note, in my experience, they will stand behind what they sell. Give the owner, Dennis Grove and his staff a chance. Youll be glad you did.
Cool place, people and games. Its cool place if youre a gamers or someone new because the owner is very knowledgeable on everything they have. Him and staffing are more than happy to help you with any questions if they dont have it they dont push you down on the list in case it comes in. Me and my family really enjoyed this store and we highly recommend Panhandle Games 👍🏻👍🏻
Friendly knowledgeable and very reasonablely priced. Brings back so many memories cant wait to stop back in.
I have been coming here a long time. Amazing place! Great staff! The owner is the best. I would give this place 6/5 stars if I could.
Hey guys been a customer for almost a decade now some of the nicest people Id ever want to meet. Go here before I go to any other gaming store including GameStop its nice to know that good home folk still know what good customer service is thanks guys Ill be a customer till the day your doors close!!
So many great deals and unique games on the shelves. The staff was very polite and friendly.Perfect shopping experience.
I praise this store. Their prices are wonderfulWhether you need a system a cord a hard drive they will do their best. When my drive went bad They offered to order it to the store and I could pick it up (this was a year ago ) SAME STAFF.and they are an awesome customer first store!
Purchased another Ps2 awhile back the guy was friendly, nice and worked a deal with me. Great small business to have around here.
Absolutely amazing the people are extremely friendly and always willing to help! From ps4 and Xbox one games to classics like ps2, dream cast, game cube and so many more! HIGHLY RECOMMEND!! They beat competitor prices and when u trade they give u the best prices! If I could give it more then a 5 star I would🤩🤩
Amazing retro game store!! Great prices and very helpful people. Had alot of selection and even more in the back. Like RCA to HDMI adapters. You just need to ask if your looking for something. Plus found a pink Wii controller, nobody has that in stock anywhere.
While not as expansive as Id like to see for a gaming store, I was still impressed with the selection when compared to numerous other stores in the greater Eastern Panhandle and D.C. area. In fact, I was surprised with the personality of their titles offered--games here are certainly not all low-budget or sports titles.Needing an item within the glass casing, an employee let me browse through several copies of the same title to try to build the most complete copy in highest condition that I could--something that was very considerate to allow.Prices are fair. While I did not trade-in anything, I will refute the reviewers who solely are displeased with the trade-in value. You will not get market value when trading in titles here. You wont find that anywhere. Take into account that some titles sit on shelves for months if not years, in addition to now its their job to make some kind of profit. If youre wanting to try to sell a game at market value online, expect the fees that these online storefronts charge. At the same time, good luck and be safe trying to find anybody in the area to buy your consoles and games dating twenty years in average condition for high-dollar.Finding the store when unfamiliar with the area was a hassle and difficult, as Google Maps was quite finnicky. However, the trip was worth it and Ill be back if ever in the area.Lengthening store hours is a suggestion you may want to consider.
Helped me with two separate system and related game questions in person then followed up with friendly phone support when I encountered user error issues at home. Loved the way the store was set up and reminded me or many beloved small businesses of my youth. Definitely want to keep my future gaming business with them.
This vintage game shop is fantastic, they have just about everything you can think of and the prices are great. The owner and staff are stand up guys and I wouldn’t hesitate to say they are some of the best Ive ever dealt with. Support your local small business! Especially when they are as great as these gentlemen. 👍🏻
Honestly its better than any Game store Ive ever been to.Ive found many good titles, and havent been disappointed. Staff has that gamer Vibe and will take care of valued customers.
Lots of vintage games and systems. Cool place
Great store and nice people.The people that work here are very helpful and the store has a wide variety of items for good prices.
Place sells nothing but junk bought 4 PS4 controller all either keep shutting off or the analog stick won’t stop going it’s own way
Great little place. Alot of old retro games. Some new ones. Has Pops and a good selection of plushies. They have a cabinet with some collectibles like Megaman stuff and other collectibles. Definitely recommend They have a lot of pictures on their FB so didnt really need to take any to post this.
This place is awesome. A flashback from childhood!
Great customer service!
Always has low prices and a huge game selection! We go here anytime we need accessories or anything for gaming in general.
Decent for old games. Like any trade store with video games they will or will not have what your looking for, just depends on what customers trade them in.
Store doesnt even sell an RCA to HDMI cable, which is needed to run ANY vintage console on any current TV. Sad.
This place is absolutely awesome. The owner is a really cool guy, and the store has a wide selection of just about everything. Its a very inviting place ( and the prices aint bad either).
Love this place. Very friendly and I can find old games for system like my super nintendo
These guys are the best! Very friendly and helpful.
Absolutely lovely store... games of all kinds and sorts and the owner is wonderful!!
One of the greatest places to go if you want any kind of game or gaming equipment or anything game related the gentleman named Dennis owns the store is a really good guy. I recommend anybody looking for any kind of gaming equipment or games to drop in and check this place out Im pretty sure you will love it as much as I do.
While they dont have deals all the time like some game stores they make up with knowing every question you have and is very helpful but not to the point of annoyance like most stores. Prices are also very fair but Id like to see if the game has a book without having to remove tape all the time.
This place is absolutely amazing! The owner is so friendly and helpful! The atmosphere is relaxed and peaceful and theres so many cool things. I love that there are so many old games, the big-name game stores simply dont have those any more. This is wonderful place for a gamer on a budget or who wants to relive their childhood or share it with their kids. I cant wait to shop there again and become a regular!
It was great had great deals got a ps3 for 109.99 good service.
Great store alot of classic finds
Awesome store with great prices! Just found this place by randomly searching gate stores in the area. Was not disappointed!
Great deals! Offer fair prices on trade ins!
Great place the owner is awesome...best prices ive seen
Prices are usually at or below market value on already hard to come by games unless you seek them out online site unseen which is tough when you are a collector. For anyone to think that you will get market value on a sale or trade In item is unrealistically crazy and doesn’t realize they need to make money. Every time I buy online or somewhere else I go in and find what I may have bought elsewhere and say man I should have waited and got it here. I rarely bother looking up market price there anymore because I know it’s all reasonably priced. Places like cartridges galore or back to the media always have their items well over priced market value and dirty they don’t bother going over anything, it makes me sick. The guys in the panhandle shop are nice and helpful and I love that they only take things in that are In good condition or price accordingly.
This store provides you with quality games for low prices. Panhandle games provides tons of Nintendo entertainment system games and accessories. The people there are very nice, and let you hold their accessories. This place provides Nintendo entertainment system, Super Nintendo entertainment system, Nintendo 64, game cube, and many more.This is a fun place not just to buy, but to look at some of mankinds greatest games.
Wonderful place. Bought a good bit of stuff didnt pay an arm and a leg. great prices. Good people
Good dude. Met him 4 years ago and still drive 45 mins to his shop. Always has good stuff at great pricing.
Staff is really nice. Prices are great. 10/10 would recommend.
Kind and fair! GREAT selection. They make offers and don’t care about G*mestop
This place is incredible. The owner is very friendly and the prices are excellent. Any video game fan young and old will feel super happy here
COME HERE 1ST!!This is the BEST place....He always gives the best deal and best prices if you wish to sell your own used games and system. I am thankful he is here because of not wanting to make the other stores richer.... this hobby can get expensive so come here 1st.Dont forget to tell him Robbin and Alex sent ya...
Awesome place. The employees are nice and knowledgeable and will help you out with any questions you have.
Love the store. Staff is always amazing and very helpful.
Very nice store. Prices are very good, a few games might be a few bucks more but nothing crazy, plus they are easy to work with so that helps. Nice selection of games and if they dont have it they will try. This store is going to be a frequent stop for me, money permitted. Thank you.
Great experience! Great games, affordable prices. Vintage games and systems. A blast from the past and some of the future. Great customer service! I was extremely impressed.
Has a good amount of older and newer games. Has game systems, cheap prices. I got a Retron that plays the Sega, super Nintendo and regular Nintendo games. Does store credit for turned in games. Will go back for more games!!
Huge selection and great customer service with prices hard to beat. Highly recommended for collectors and the young at heart.
Fairly priced games and a large variety. Really nice and understanding staff. Let me break even when trading in games for credit to then purchase new ones.
I love vintage video games most of the time I get better prices than what I would get online I would buy everything in the store if I had the money
Cheap ps2 and games. Got rachet and clank for 7.99 when it was 20+ on amazon or something. I highly recommend this game store.
Great selection of games for all consoles that are reasonably priced. Big bonus its a local business which i love to support.
Great selection of both retro and new games. Customer service and prices are good too
Every time Ive been in Panhandle Games, I am greeted politely and get awesome customer service right away. Panhandle Games prices are the best around the area, and the trade in and cash value for your games are on point too! They never do any customer wrong!
The staff are wonderful and helpful. Good people
Great game store, awesome staff and great prices on games.
Bought an original Xbox console w/controller and packaged controller. The Xbox spazzed and would only work at times while giving several different error codes. The packaged controller didnt work at all. Cool place and chill staff but unreliable products
Friendly staff, a wide selection of used game systems, components and games. Also game collectables, game strategy guide books, DVD and Blu-ray movies. If they dont have something just ask and they probably can get it for you. They also have a disk conditioning machine on site, so Im never afraid to buy a bad disk.
Its a great place for gamers. I cant wait to restock on my classics!
A very wide selection of games are available here. Whether youre feeling nostalgic or wanting to try a new title, there will be something there for you.
Great place to buy old and new games, consoles and accessories! Best trade in prices in the area.
Amazing selection of popular retro systems and games.
Great store and great guys
Really cool shop and the owners are great people. Can find some really cool video game stuff
Friendly staff good selection of games an asscerorys
Very nice store tons of good stuff
This is the best place to go if you want to trade in games, consoles, or collectables. Also has the best selection from NES to Xbox one. Best part to me is Denniss great customer service. He is also very gonest aswell. Trust me it is well worth me making the hour walk out there!
Price was great for what I was looking for the guys are always really nice and helpful its a really nice place
Only problem i have is when i try call they never pick uo its like their not wanting to answer the phone.
Best deals in the area, the owner is a very honest cool dude. I enjoy this store very much.
Amazing Store Friendly workers great prices better than GameStop youre a gamer need to go here
Great place to sell your video games they give you a fair price
Not a real obvious location on road, but still pretty easy to figure out. Prices seemed competitive and selection good.
Excellent and surprisingly rare type of game store these days...very glad I happened by it Def will help with procuring myself some old gems ;-)
Thank you for keeping the great gaming systems alive! Friendly staff, great place for those rare finds.
Panhandle games owners are a bunch of crooks. Give you 25 percent of value of items that you sale for cash, stating that items are worth one thing but in reality when you check prices for yourself its worth 5 times more then stated. Not honest when it comes to rarity an value of a game you could have a 100$ game an may not know it an they do so they will low ball you an get it for 10$ or less. I have witnessed this with none collectors and even children. Panhandle games has no boundaries when it comes to age and will be very dishonest to those who may not know what they have. Look your games up before going there because of the very dishonest owners. Pawnshops will give you more for your newer game systems so please be careful an take this as a warning to shop around before you think you got the best deal. Prices are above book value so no deals to be found there.
Really good place to get video games i recommend it so 5 stars
The owners are awesome great prices and they give you a good price on what you are selling I love it here one of the best places in the area
Be careful!I purchased an old system to introduce my son into gaming and thought it would be fun to start with a Nintendo 64. The shop was friendly while making my purchase and helped me find the games I was searching for.Once I returned home and set up the system it would not play on our newer TV with the rca cables. I went to Bestbuy and purchased an rca to hdmi box in hope that it would work, it did not. I returned back to the store and the shop tested it on their TV (old tube style not flat screen) and it worked. He told me to try it at home again so I did, still didnt work. At this point I just wanted to return the system. He told my wife that there is no refunds only store credit. This is not posted anywhere in the store just a small sign saying exchanges for store credit only....exchanges. My wife and him went back and forth for a bit and thats where him being professional or nice went out the window. My wife kept it professional but he knew he was wrong and couldnt keep it together so the defense scarism came out, so sad.Save the drama and go to Gamestop!
Very helpful and knowledgeable employees. Definitely will be back.
Nice little shop you can find lots of retro material in.
Never there
Awesome staff, great prices and deals. I used to walk there like every day cuz its such a good game store.
A pleasure as always, good customer service. Fair prices.
Always great deals friendly service love it in there
Very friendly atmosphere great selection for any game system.
Very nice people and good games at cheap prices.
Great store great prices an owner is a very nice
Great staff, awesome selection, best prices Ive seen in a retro game store.
Helpful staff great deals toms of games better then game stop by 100
Staff was helpful and friendly. Plenty of space and a great selection.
Reasonable prices and friendly staff and they have a wide variety of retro games.
Fair prices and trades. Really helpful staff
This place is amazing the store is not cheap *cough* gamestop *cough* for example they give u a reasonable price for your electronics, the employees are very helpful and i actually plan on going there today to trade in my xbox. I will never go to gamestop again knowing that this store is still around