This place was recommended by locals as a great place to go. It was close to home which was an added bonus. We went in to discuss new flooring and received great feedback and information. After making our decision, the flooring was ordered and in less than 2 weeks we had gorgeous new floor installed. The staff in store were friendly and professional and the installation crew were great as well. Polite and hard working, they did an absolutely beautiful job. They cleaned up after themselves and left my home looking great. Highly recommend Abbey!
Very knowledgeable and helpful staff. Recommend for floor covering needs.
Stores like this one are the reason I chose to do business with smaller family owned businesses. Besides great customer service, the installers are above and beyond workers. I will recommend this business to anyone looking for flooring, I love my new floor and enjoyed working with the entire team.
They went above and beyond to schedule an emergency appointment to install carpet while we selling our house. The new buyers wanted to pick out their own carpet. We cancelled the day of installation. We didn’t expect any type of refund because of the short notice. They refunded almost half of the down payment. I would recommend Abbey Van Dam Carpets to anyone. Michelle was awesome.
We wer told you didnt buy from me so I will not do business with you.Very unprofessional and pety owners
Professional, friendly and will take all the time you need on your project. The whole experience was wonderful. I highly recommend this store because of the people and excellent service & care you receive
Friendly, helpful staff. Nice selection of samples.
Just placed our order! First time customers. So glad we drove the extra miles north. Loved how we could choose our carpet and flooring with just enough assistance without the typical hovering. Knowledgeable and friendly staff and owners willing to educate us. Were definitely coming back as we continue to redecorate! Thanks for the coffee, too!
We had such a wonderful experience here. The owners are awesome and super knowledgeable about their products. We were installing the floors ourself and they were more then willing to answer any questions we had along the way. They were also affordable and less than other places we had looked at.
We would highly recommend this family owned business in Marysville. We have had them install numerous flooring products in our home and we have always been satisfied with the products and the highly qualified staff. We will continue to recommend Van Dam Flooring to friends and family.
Awesome as always, friendly and helpful.
Nordstroms could take customer service lessons from Abbey Van Dam in Marysville! Jeff & Lori, and Staff are extremely knowledgeable about their products, and installation. They helped steer us into what turns out to be absolutely perfect flooring for us, not them. We did our entire house, and the install was perfect, zero mess and extremely accommodating to our needs. This was the most enjoyable and professional project Ive had, and if I could double the stars I would. The only negative thing I can say is that I like them so much, Ill have to send them a Christmas Card! Thank you for the excellent product, install and service!
Wonderful. Excellent informative helpfull friendly
These guys are great! Been using them for over a year for several projects. Lori is exceptional, and so helpful in choosing colors, patterns, design, and budget.Thanks to Rob and Doyle, the installers too!I highly recommend them!
We had multiple rooms done throughout the house. They were professional and did a nice job. The installer was someone we felt good about having in our home.
Service and customer satisfaction are their top priorities. Highly recommended!
Great experience from start to finish: product selection from wide range of options, speedy in-home estimate, expert installation. They arrived on time, protected my home and furnishings from any work related splatters/messes, corrected problems created from a previous poor installation 25 years ago, gave expert instructions for protecting new flooring when moving appliances, did the job quickly and efficiently, and left no work debris behind. Installers have decades of experience, with craftsmens eyes for quality details...seams invisible, patterns matching perfectly. Installers were professional, friendly, enjoyed their work, and I felt comfortable having them in my home.
Love me some Coral! Shes amazingly patient and knowledgeable. She seriously saved my marriage.
First time I have been there Oh what you could do with all the wonderful flooring, blinds countertops, backsplashes. Now only if I could win a big lottery .Oh the things I could do!
First rate helpful friendly knowledgable people.
Great first time experience! Lots of product to choose from.
Although there were some problems in the process due to the carpet manufacturer, I gave a five star rating because the overall experience was very good. On our first visit we met with Lori and I made it clear that I knew what I wanted to end up with and that it was going to take time to look through the entire store and stock which was plentiful.I attribute the reason for my satisfaction to the attitude of the people I worked with and it is certainly worth mentioning them here. Michelle, whom I communicated most with, has not only the patience of jobe, but she consistently is friendly and helpful and sees to it that the customer is taken care of first and foremost.The installers, Doyle and Rob, went above and beyond to help wherever I needed it. I am a perfectionist and they graciously moved things one inch to the left, one to the right and so on because I’m old and picky. When at first they unrolled the carpeting we ordered they saw that the pattern was uneven and worked on from there with Lori with the end result of having to re-order n ew carpeting and I told everyone that I only wanted Doyle and Rob to be my installers again.Everything worked out great and we are over the top pleased not only with the carpeting, which was laid with great and care, but the people that made it so.When we get the lower level recarpeted I wouldn’t go anywhere else but Van Damme flooring in Marysville.
The nicest bunch of people with experience you can depend on.☺
Van Dams hands down has the best customer service and came through for us while rebuilding from a fire. Quality product, outstanding work!
Booo! Avoid at all costs! Pulled a Bait & Switch on my dying father right before Christmas! My parents gave Van Dams their business even though Lowes had the same prices because they thought it would be better to support a family owned business. Well that was a mistake! Installed the wrong carpet, and when called on the problem Van Dams Owner (the father) blame shifted to his daughter (who blame shifted back to him). Then he nearly ruined the furniture when he himself (the Owner) moved it during installation of the correct carpet. These people have no empathy or morals whatsoever. Help me put them out of business!
Nearly 700 bucks for a 15 by 12 remnant and 8 lb pad. No thanks
Great experience. Will use them again in the future.
They did an excellent job of installing carpet and sheet vinyl.
Truly professional