Ok so I dont know much about cars other than how to make one drive. This place though? 100% upfront. Super friendly. And the guy came out with an itemized list of what was needed for my car. And it was broke down in a way that I could understand. And the best part? Best price Ive found ever! I was quoted like... nearly 300 for JUST my belts somewhere else. This place? For 100 more did belts (and found out I was missing a belt!), added freon, filter, and ran an AC test! And after talking about another car I have? They said they would be able to get the car looked over and itemized so I know what to do. And even could do it in parts so I could pay it more easily! I dont know who you all go to for auto repair? But this is my new place to go. Without a doubt! A real (not so hidden now) gem!
Brought my ‘04 Porsche Cayenne to the guys at affordable auto repair and I cannot recommend them enough. I was quoted $2100 or more for a thermostat from every other repair shop in the Knoxville area ( no exaggeration, I called everyone on google) Not only were they able to complete the thermostat but they also fixed a handful of other expensive problems for $1600. They are nice as could be, very responsive in keeping me updated and letting me know the running total beforehand. They will forever be where my family goes for car trouble. If I could give 100 stars I would!
8.5 hours and about 700 miles away from home, my truck dies near the Townsend Wye. Had to hitch a ride with the River Rat Crew into Townsend to get cell service and start calling for help. Ended up with Butlers Wrecker Service sending the nicest truck driver youd ever hope to meet at a time like this, who helped us get back to our cabin and took the truck to Sammy at Affordable Auto Repair. My wife had already spoken to Sammy, and he thought hed be able to have it fixed by 5pm the next day - thats reassuring! We got a call at 1030 the next morning saying it was ready to go!!! Im an experienced mechanic and Im impressed he got the diagnostics done, and alternator and belt replaced that quickly- it is buried in the engine bay. We couldnt find a ride from our cabin so we walked into town and Sammys wife came to get us! We had a wonderful conversation about family and sharing kindness with others. My wife even left her wedding rings in the cupholder of my truck during the chaos, and they were still right where she left them. I feel so blessed and fortunate to have been forced to rely on the kindness of strangers so far from home, and ended up meeting such amazing folks. Thank you so much for everything all of you did to help us. It touched out hearts. God is so good. Prayers for you all & your families!
We have taken all four of our households vehicles here with very pleasing reaults. They are courteous, timely and priced right for the work! They fixed major and minor things with equal quality and care. They identified work that should be covered by warranty at another shop. I had an issue with a bad part and they got me back in and fixed the very next day! They are now officially our shop of choice!
My family were recently visiting the Smokies after traveling from MA - 15 hours and about 1000 miles away from home. The power steering was leaking and minor knocking noise on suspension.Sammy was so kind and professional and offered to check on the issue on the same day. Sammy checked on the issue, kept me updated on the diagnostic. He even offered to stay late to get the car ready back on the road if required. Missy and Sammy were courteous, gracious, friendly, and wonderful to work with from phone call and meeting face to face at the shop. With their help and expertise, we were able to get home safely. If you are looking for an honest, excellent, and efficient mechanic look no further than Sammy! He is the best and we highly recommend this company! I definitely encourage you to contact them if you need any repairs on the cars.
Everyone here was super friendly and ready to help! I was able to take my car in right away, and my brake lights were taken care of efficiently and effectively. It really feels like they care about what they do. 10/10 recommend! -A College Student :)
If I could give this business 10 stars I would! My husband and I were recently visiting the area from out of town when our alternator gave up on us. I called a few shops in the area but wasnt having much luck. Thankfully I came across Sammys shop! He was so kind and professional and offered to help us right away! Sammy and his wife went above and beyond to help my husband and I and we couldnt be more grateful for their compassion and the top notch service they provided. With their help we were able to get home safely to our family. If you are looking for an honest and excellent mechanic look no further than Sammy! We highly recommend this company!
Good people! I had my car towed over there, within a couple of hours, I got a call back with the problem. They were upfront with the cost (which was reasonable) and would not do anything without approval. They were able to get it fixed before any of the other shops said would even look at it. I would highly recommend!
Okay if I could give these people 10 stars I totally would! We drove all the way from Kentucky headed to NC and we blew a tire! It was 4:45 pm on a Friday and my fiancée and I called literally 12 other shops before these guys. NOBODY else wanted to help us but these guys stayed open just for us and were able to help us. I have seriously never experienced such good customer service. They were so kind and generous and went out of their way when they totally didn’t have too! Nicest couple I have EVER met. You will not regret going here. I spoke to the front desk woman for maybe 5-10 minutes... and she was amazing! So kind and talkative and helpful and not to mention she’s gorgeous!!! Because of them we were able to celebrate our 4 year anniversary after things were looking grim for bit. HIGHLY recommend if you need ANYTHING car wise fixed or such 😊🥰
Sammy is one of the last TRUE mechanics and honest people left in the auto repair world. He tries to accommodate the time and actual needs of the customer. Please support this small buisness you will not be dissappointed.
Brought in my VW CC due to the check engine light, got it back quickly and its driving great. The staff was great, very helpful, friendly and honest. He even showed me the old parts that were causing the issue which was reassuring to know the work was actually done. Its hard to find trustworthy repair shops but I highly recommend these guys! 👍🏼
Very happy with the work done. Got a new to me car and needed a engine. Sammy handled everything with the warranty company. Car was back to me a couple days past what I was told, but WAS NOT their fault. Great work! So much so I dropped my other car off with them. They have my business.
Needed a check engine light diagnostic. Found out it was a minor problem, but it was handled quickly and professionally with no charge to me. You should support local small businesses, and this is a business worthy of support. Will be going back next time I have any issues with my vehicle.
Wow! Where do I start! I am so new to the area and in such a remote place that we literally know no one. I purchased a truck from a friend from decades ago who hopefully had no idea the problems with this vehicle. Stopped at a store on my way back from getting tags because it was overheating. Asked and was recommended to Affordable Auto. Took awhile to get in only because of the pandemic, but they stayed in regular contact and got me in, then finished the job early. It was a major job, but the truck runs like new and at a more than reasonable price. I will use them from now on as will my girlfriend and will go on the “next door” site to let others know (now that I got mine in, ha ha!). Even stopped at the store to thank the guy who recommended them. If you want to be treated like family, even as a first time customer, this is the place to go. I had a good feeling from the start and feel great now. 5 Stars are nowhere near enough. My new mechanic shop! Honest!
Was willing to work with us to get the repairs we needed done
This is the most HONEST, GENUINE, PROFESSIONAL, KNOWLEDGEABLE mechanic Ive ever met. And BONUS, he was quick and accurate about the time it would take as well. I told him that two other mechanics at a different place told me I needed a new drive shaft, new rim and new ujoints. This mechanic inspected my truck for FREE and said drive shaft and rim looks good, but I do need ujoints. Also, he noticed my bed was out of line and let me know that I need to get my tires balanced. I paid around $400 LESS than those other guys would have got me for. THIS WAS THE GREATEST AUTO SHOP EXPERIENCE I HAVE EVER HAD!!!
Great prices and great work and always available 25/7
These folks are the absolute best experience I have had with auto service. They took a bad situation for me and did everything they could to get me up and running and at extremely reasonable prices. Its too bad that I live in Florida because they would be my absolute go-to for all of my car issues. Great job!
Very knowledgeable with classic cars! We are new to the area and are so happy we found Sammy! He will be our go to mechanic!
I have been to Affordable Automotive Repair repeatedly and I highly recommend them for your next repair or scheduled vehicle maintenance.I have always received great communication, realistic time frames of when my car will be finished, as well as more than fair pricing on the services provided.
These guys are amazing!!im always nervous when i have vehicle issuses, but they lve qlways taken care of me. everyone i spoke with was very friendly and informative. they didnt mind to keep me updated on progress either, which was a pleasent suprise, i just thought theyd call, ask for payment, and tell me to pick up.and to top it off, when i told my Dad what i payed he said it was a great deal.i HIGHLY recommend them for all your service needs!!
Great people who own this. Always courteous and fees are fair and work is always done right.
Very rose rude changes prices wants $2000 for $600 jobDo yourself favor go down the road
Quick and courteous service. I have been there recently with 2 different vehicles and they did a fabulous job on both vehicles.
Our suv was running hot. They got us in quick. Evaluated the problem and got us back on the road home Trust worthy and professional
Sammy and his crew does very honest and professional business i would recommend them to anyone who is having vehicle problems. Thanks for the work you did on my hemi 5.7 Sammy
Will definitely use them again,very professional and nice,hard to find, thanks
Absolutely awesome GREAT affordable prices. They have taken care of my car and my wife’s car always professional and friendly they will have my business for a lifetime
My teenage sons car broke down and had to be repaired. I contacted Affordable and they were absolutely wonderful! They were gracious, honest, quick and affordable! I definitely encourage you to contact them if you need any repairs. I wont be going anywhere else for car repairs when I need them thats for sure!
Affordable auto bailed me out after attempting to install my own shocks and breaking off a nut into the frame. I limped the vehicle to the shop and they knocked it out within a day at a very fair price. I will definitely be back!
My husband and I were touring a national park when our car broke down and had to be towed. This vacation could have turned out very differently if our Airbnb hosts, Stephen and Kristen, had not recommended Sammy at Affordable Auto Repair! We HIGHLY recommend Affordable Auto Repair. Sammy, Missy, and their staff exhibit incredible knowledge, and more importantly, incredible integrity and genuine care for the owners of the vehicle! They were very attentive, personal, and completely professional. They assessed the situation quickly, offered more than one solution, and kept us informed of the progress that was being made. 5 stars to Affordable Auto Repair in every category: Quality, Value, Professionalism, Punctuality! We are so very grateful to you all! Blessings to you for blessing us with incredible service!
They took care of my father’s truck great people great job.. Highly recommend them can’t say enough about what a great experience we had.. thank you!
VERY PLEASED FIRST TIME CUSTOMER! Sammy and his wife, Missy, are both professional and personable. I couldnt be more pleased with the service I received. As a woman, it can be intimidating taking a car in for service. Sammy explained everything thoroughly. I received a list of all the things my car needed. He was punctual and thorough. He and Missy kept me informed. I highly recommend Affordable Auto Repair. You wont be disappointed. They also offer a 10% discount on Thursdays for ladies!
Fantastic prices! Very nice guy. Only charges $60 for diagnostic.
WOW, let me just start there. Extremely professional, very kind, informative & honest! Thank you.
First, setting up an appointment was quick, easy, and super convenient. Next, they were ready to look at my vechile when I arrived for the set appointment! Then, they were honest. Wow! They were not concerned about making money. They were concerned about my car and helping me make the best decision. They respectful conveyed the issue and the repair options to me. I will definitely go back and recommend them to anyone looking for the right care for their car!
The owner of the business is amazing, they treat you right and are very fair with you. Just be respectful and patient, in exchange you will get the best automotive care in town. I appreciate all the care and time they put in for me.
Sammy and Missy came through and took care of my car just days before Christmas Eve. Although they were closed by the time my husband found them via Google search, I utilized their key drop on a Friday night. I spoke with Sammy the next day about the issue. He was honest and said it might not get looked at that day because he was booked full with appointments (which I took as a great sign!), and I appreciated his honesty. He was able to take care of the car that Monday, and I picked up my car on Christmas Eve! It was truly a gift. Thank you both. One other aspect I appreciated about them, in addition to their kindness and expertise, was that they were able to email me a breakdown of the issues and the cost - that was tremendously helpful! Ive yet to have a car shop offer that feature. Ill be back!
Their customer service is top notch. They won’t try to tell you something is wrong with your car just to make money. My entire family will definitely be going back to them when we have car issues. The best!
This is an awesome place. My friends car broke down on our way back to Orlando from Smokey Mountains. We towed our car to this shop through AAA. Initially we thought we will get our car fixed by the next day. But as per our request Sammy repaired our vehicle very quickly. In just 1 hour!! Amazing service!! He explained everything about the damage and the cost. He charged only a discounted amount for the repair. This is definitely a high quality auto repair shop with affordable pricing. Thank you very much Sammy .
I did some research before I picked my place. I was pretty sure I knew what was wrong with my van. Sam was excellent letting me know what was wrong and answered all my questions. His wife missy was so kind and cordial and even came and picked me up because I couldn’t find a ride back. Service was good and efficient and prices were good and competitive. My van is running like new again even though it’s 15 years old. THANK you for the excellent caring service and for your KINDNESS and compassion. You genuinely cared about me. Rare in this day and age. Will be back again even for oil changes. 😀🙏❤️
We were looking for a trustworthy auto repair shop as new residents. After several calls we went with Affordable Auto. The service and quality of work was A+ and the owner (Sam?) and his wife went above and beyond to help us. Needless to say we found our mechanic and are so grateful to have a reputable organization to do our auto needs. Thanks you!
Absolutely NOT a Volvo mechanic. Had my car for 6 months trying to get the timing right after a timing belt replacement. Still not right. Took it in in October, paid in full in December, took I back two days later picked it up again in April....still not right. NOT A VOLVO MECHANIC.
Brought my car here to have my engine replaced, very friendly staff. Did a wonderful job on my car and Ill definitely come back for any needed maintenance or repairs in the future.
Have been taking my cars to Sammie at Affordable Auto for several years. He has always been very honest, knowledgeable, and helpful when working on our cars. Would recommend him to anyone. Thanks Sammie!!
I moved to Tennessee from Illinois on my own without family or friends here to help me. So when I started to hear noises coming from my 2009 Honda Civic air vent I didnt have anyone to ask for a reliable auto mechanic. I wasnt going back to Airport Honda after the last time when they wanted to overcharge me for a simple air filter. I went on line and one auto shop had some good reviews, but the bad ones left me with concerns so I ruled them out. The other shop couldnt get me in until sometime in December. So I looked at the reviews for Affordable Auto and they were all positive. Sammy & Missy are the nicest & most friendly couple. Sammy and I took a short cruze and he immediately diagnosed the problem. He said he was working on another car and he would get to mine as soon as he could. The shop was very clean and it had a small picnic table and chairs with crayons & coloring books for the kiddies. The washroom from what I could see was spotless and thats a plus for me. They had coffee and although its understood you should help yourself, Missy offered it to me. Everyone who came in seemed to be happy customers. I will certainly return when and if I need my car checked. I believe the charge was an honest one and I didnt feel like I was taken advantage of.
Great service, affordable prices, very knowledgeable and quality service.
He was honest and helpful, but cost over 3x the amount the dealership was going to charge.
My son took his car to to Affordable Auto Repair for his car to be worked in. They not only worked it in, but did a great job! They are the only place I will be taking my car to get work on. They called before doing the work and the price.The people were the kindest most considerate people I’ve worked with, getting the car fixed. Thank you all!
This group does really great work. I will definitely take my car back there again.
Can not say enough good things about this place. Sammy was outstanding the second I got to speak with him. I wasnt fully aware of all the problems my vehicle had, but Sammy evaluated it, and quoted me and it was a really great price for everything that needed to be worked on. I will always bring my vehicles back here for any kind of maintenance in the future.
I will never go anywhere else. Lives up to the namesake as they are very affordable. Friendly, knowledgeable, and speedy. Again, I will not be going anywhere else. Neither should you. A++
Great place to bring your vehicle. Very Affordable and Sammy and Missy Pena make you fill like family. Winter is coming, so have your vehicle winterize at Affordable Auto Repair.
Its very seldom that you find a good mechanic. So, when you find a great mechanic it is a wonderful experience. Sammy at Affordable Care is the guy to go to. Hes quick efficient and always takes care of the situation. Im so thankful that I learned of Sammy. Affordable Care is a fantastic place.
HANDS DOWN HIGHLY RECOMMEND AFFORDABLE AUTO REPAIR!! I was visiting the area this past weekend and unfortunately was greeted with car problems, EEK!! What to do?!? After googling for some direction for answers I was so THANKFUL for the previous reviews given for AFFORDABLE AUTO REPAIR. The experience I read about was reassuring and so positive I opted to call for availability to take my car in. Not only could they get my car in with such short notice they also helped me with getting a local tow into the shop. Long story short. . . Sammy (Owner) educated me on the issue and the fix. Misty (Sammys wife) was able to give me estimated cost (so reasonable)so there were no surprises. After that well. . . WOW, what a Blessing! Sammy and Misty were so welcoming, informative, and overall stand up great people.If I were a local they would have gained a returning customer for sure. Thanks to them I was able to make my journey home with a smooth ride.Sammy and Misty Thank you both again for your help. Best wishes!
Fantastic service. Sammy and his wife both are very helpful. He took the time to actually show me what was wrong with my car and explained it thoroughly. They quoted what I thought was a very fair price and did a fine job. I will be returning to affordable auto care for any maintenance jobs I need in the future.
Very happy with the service. Amazing staff. Great prices. Very fast service. My car is running great! I will definitely be taking my car back for more repairs. You guys have gained a lifetime customer. Thank you so much!
I have always been skeptical of auto repair places and have found it is very difficult to find a place where you wont be gouged and the shop owner will stand behind his work. Thankfully, my wife found Sammy at Affordable Auto Repair when she brought her VW Touareg in for a clogged A/C drain line. Sammy cleared the line and charged nothing for the service. I was so impressed that in a crowded field of people who will try to do the minimum with the cheapest parts and charge you a maximum for crummy work, Sammy stands out as a do the right thing guy. From that day we promised that our vehicles would only go here. I kept my promise and took my truck in for its 200K inspection and service and Sammy took care to give it a thorough look over. He immediately spotted a couple of critical needs and set to work. Im happy to say that after 2 years of running with the check engine light on it is now off and the truck is ready for its next 200K miles! I highly recommend the work and friendly service here! I will return!
Extremely nice people that did a great job on my vehicle for a really good price. I will definitely be using them again for future needs. I highly recommend them.
Very reliable place fixed what I needed in less than a day. Really nice people in there I would recommend 100%
I drove 30-something minutes just to get my brakes fixed from them, and they did a wonderful job! They are very kind people, and I will definitely stop by again if I have any more car troubles!
Review Edit:My records indicate that when people leave a review of their bad experience you people leave rude and nasty little replies because how dare someone criticize your business. Were not all perfect and some people arent going to have good experiences everywhere they go. Fact of life.I was charged 50 dollars for a diagnostic I didnt even ask for. I already gave the guy the trouble codes when I dropped the vehicle off. He said he has the good scanner that can show OEM factory specific codes unlike the cheap scanners. Only problem is, I bought one of those good scanners, scanned the vehicle, wrote the codes down and tell him the codes. Once again, get charged 50 dollars to repeat to me what I had already told him. I would rate a negative 3 stars if I could. The one star rating without a description was the original version but since you guys like to get haughty with reviews that dont paint a perfect picture I figured I would go for an edit.....Anonymous.
I dropped my Durango off at night and used there key drop. I was having my power steering pump and hoses replaced. The next day the mechanic called me and was honest and very straight forward of what all my vehicle needed. I had called around and had gotten several quotes and Affordable Auto Repair was by far the cheapest. Quality work at a fair price. When I went to pick up my Durango the nice lady in the office said I noticed you have a Veterans license plate and asked me if I was a Veteran, I said yes, she then told me that I will be getting a discount. I didnt even have to ask for it. Thank you Affordable Auto Repair, job well done. I highly recommend this place, top notch service.
I stumbled upon this place via Google reviews, and my expectations were exceeded with Affordable Auto Cares prompt, affordable, expert service. The owners are friendly, and they were able to explain clearly the work I needed complete. I came in for an installation of a new engine mount, and they were able to complete the task for a fraction of the price that Firestone would have charged me. In summary, the highly reputable score they have on here is well-deserved! :)
Sammy and his wife were amazing. I was in Maryville for a family outing and my radiator blew. I called Sammy at 8am on Memorial Day and he answered the called in a big way. He had my car up and running within a couple of hours and at a very affordable price. When I went in to pick up my car he should me exactly what was wrong with the old part, the new installed parts and even gave me advice on what to have done a few months down the road in order to make the car last longer (98 Camry) and run more efficiently. I couldnt be happier with my experience at Affordable Auto Repair. I highly recommend.
I made an appointment for an oil change on my 2015 Scion XB. When I arrived they took my car back right away. I received recommendations for a few regular maintenance services. Nothing that needed to be taken care of immediately, but something to think about in the near future. I felt that I was treated fairly. The waiting area was clean and there was also a play corner with toys. My daughter even mentioned how pretty the bathroom was.
This is the BEST auto repair in all of Maryville/Alcoa, and Ive been to several. This man is so kind and knowledgeable. He carefully explained everything in detail to where even I could understand it. He was extremely reasonable and fixed EVERYTHING that was wrong with my Mazda. Not only that, but he picked up my car from work so that I wouldnt have to call out or take a taxi. He had my car back to me before I even went to lunch. Ive never in all my life had a better experience than this. Dont hesitate to call him for any of your auto needs. You WILL NOT regret it.Thank you so much, Affordable Auto. I will refer anyone and everyone I know to you!
We highly recommend Affordable Auto. I have used Sammy and his crew to do multiple repairs on both my company and person vehicles. They are honest, timely and extremely professional. As a business owner it’s great to know that I a mechanic I can rely on for all my vehicles repairs and maintenance!
They kept me informed in a timely manner about the progress, explained to me not only was wrong with my car but how they where going to fix it. Overall a great experience, highly recommend, and will go back if I have any other issues in the future.
The service here is great. I now have found a service facility that trust! The service on my truck was done quickly and done right! And was done at a VERY reasonable price. I suggest making an appointment if possible.
Sammy and Missy are great. They are reasonably priced and the work is always timely and top notch.
Great experience had here! Sammy installed two upper control arms on my FJ Cruiser and did so at the BEST price. Sammy kept in contact with me through the whole install and was very helpful. Id recommend Affordable Auto to anyone looking for great auto service at an amazing price. Thank you Affordable Auto!! 5 out of 5 stars
We used these guys to fix our work truck at Maryville Monument. They fit us in on their tight schedule probably even stayed late just to make sure the truck would be ready by the time they told us it would be. Very affordable and helpful. All around great people.
I know very little about cars. When I started hearing a squeak from the engine, I knew I needed help. So, I thought I would try the new place in the neighborhood (I live on Everett Hill). My experience was excellent! Sammy the mechanic, explained what was happening (serpentine belt) and explained options for me. My car is now running better than ever and squeak free. I will return to Affordable Auto Repair for my future auto needs.
I was 1000 miles from home visiting the Smoky Mountains when the differential on my truck started making lots of noise. I found Affordable Auto Repair by chance, and I couldnt have been happier with the service I received. Sammy took the time to explain everything to me, and didnt get bothered when he had to do it a second and third time. The expense of the repair was in line with what I found researching that type of repair, and he explained to me why it would cost what it cost. My truck was ready on time, and I had no problems on the 1000 mile trip back home. I hope I dont break down again on my next trip to TN, but if I do, I know exactly where I will go to get it fixed!
Sammy is an incredible person. He is extremely knowledgeable and knew how to explain what was wrong with my car to me in a way that was easy to understand. He looked for many solutions to the problems my car was having. I was in and out within 30 minutes and he made me feel like a priority when I was there. He is personable and his service is top notch. I highly recommend going to him for any work. I will be going to him for all my car needs in the future.
My son was recently camping in the Smoky Mountains when his brakes began to grind. On Friday evening I began calling around looking for a place to get the brakes fixed on Saturday morning for his long drive back to upstate NY. Sammy answered the call after hours and was just the most kind and helpful person anyone could ask for. My son ended up driving into Asheville NC because the drive from his campsite to Affordable was too risky with grinding brakes (steep, curvy mountain roads). Sammy however, still followed up with me on Saturday morning just to say that he would give the attention required if my son could make it down. Sammy, thank you. Even though we did not end up getting to your shop, you are the real deal and I would trust you in a heartbeat with my vehicle. Thank you for assistance!
I had no idea what was wrong with my car so by chance I took it to Affordable Automotive. They communicated with me every step of the way... They took me out and showed me exactly what was wrong. They weren’t able to fix it that day but gave me a quote & scheduled a time to fix it. The day came for it to get fixed & they ran into some unexpected issues. They called to explain & let me know it would take longer than previously discussed. When I picked my car up I was not charged extra for the extra time they had to spend to fix the issue. Both Sammy & Misty were very friendly as well. I will definitely be using them as needed in the future.
Its a great honest reasonable place
Everyone hopes to find an honest and knowledgeable mechanic who they can trust to know what they are doing, only repair what is needed, and charge a reasonable fee. This is what you get with Sammy and Affordable Auto Repair. Im very happy to have found you Sammy. Super nice person, and super honest!
I had van trouble while on vacation. It was a stressful moment because we needed to know if we could drive home or not with the van. Other places couldnt help us. We were so thankful when we called Affordable that they were able to take the time to check it.The tent camping adventure didnt have to end and we were able to safely drive home. Was so very thankful for the help! Wish we lived closer! Great having people take time to care! Thanks!!
Very nice people but we paid them over 1000.00 to fix a miss in a Nissan Frontier. A couple days after we got it back we took it back because it still wasn’t running right and he said he drove it home with him to give it plenty of time so he could see. The next day he said there’s nothing wrong with it and kinda acted like we’re stupid so needless to say it’s in ANOTHER shop getting fixed that we’re already in the hole in. So nice people but I wouldn’t recommend to anyone for automotive repair
I came by Affordable Auto Repair without an appointment and the owner came out and took care of me personally within less than 15 minutes I was back out on fully functional. This is one 1st Rate Organization that Ill be back to use from this time forward.I had a some work done recently on my vehicle and I was able to get an appointment right away and the shop got me in and taken care of in record time and the work was again Top Notch along with the Top Notch service from the whole staff.
Did an amazing job on my truck and stayed late to finish the job just so I could drive safely the next day back home to Florida. Cant thank them enough, fantastic people!
Wow, a mechanic that understandsSo, on the way to my daughters birthday party, a belt broke in my car. This resulted in loss of power steering and the risk that it wouldnt start again if turned off.I dropped kids at party and drove to affordable auto, my first time there. He diagnosed in the parking lot while car running. Took on the repair and fixed it while the party took place. I had the car back by the end of the party and he charged a fair price.To clarify, he had other work in progress. He simply cared enough to get it done quickly and he didnt take advantage.Ill be back.
I haven’t taken a car to a shop in fifteen years because of a bad experience in the past. I took a chance with this place, and they exceeded my expectations. The price was competetive, and my car runs better than it ever has. If you work on your own stuff like I do, but get to a point where you can’t figure it out, take it to this guy. Highly recommend.
They are cheap and knowledgeable
Amazing shop. The owner is an awesome guy who really knows his stuff.
Honest reviews of my car. Helps me keep a car that I feel is safe for my family.
I cannot begin to tell you how great it was work with Sammy. He always comes back with a thorough answer, gives you the best advice, and shows you exactly what is going on with any given problem. He even offered to lend my wife a car while ours was being worked on. Whats more, I had an emissions leak and he fixed it for free. Everyone looks for a skilled, honest mechanic, look no further!
I am not one to trust mechanic shops very easy and Im very observant on what goes on around the staff are courteous and respectful they will take the time to show you the issue instead of naming things off, he went out of his way to look at other issues for no charge and did not charge me labor for replacing a battery cable to my starter Im very impressed with pricing and the spectacular service on working with you
What a great experience, friendly and honest service from Sammy and Missy! Our family was on a camping trip in the Smokies when our Hummer started making some racket. I found Sammy through Google plus reviews and he got us in and out quickly and back to our vacation. Customer service is a dying art, thankfully it is still alive and well at Affordable Auto Repair!
Sammy took care of us on a Saturday morning (squeezing us in to his busy schedule) while we were hundreds of miles away from home and in need of some help. His white glove service, technical expertise, and efficiency truly set him apart. I was thrilled with my experience.
I have used Sammy a couple of times for various repairs, including AC. Each time the service has been outstanding.
Affordable Auto Repair is the best full service shop in East Tennessee. Sammy the owner of the shop is awesome, he is an outstanding guy with a great personality and an awesome mechanic. I have been two other shops trying to find a great shop and a great mechanic at the same and had no luck until i found out about Sammy at Affordable Auto Repair, i was so happy to find someone that i trust to work on all my vehicles and cares for my vehicles like their his own. He does an awesome job and does it right the first time and does the work for an affordable price just like his business name states!!! I am very picky and have ocd about my vehicles, so please take my comments very seriously when i say that i highly recommend Affordable Auto Repair for all your service needs. Thank you Sammy for taking care of my vehicles for me and having state of art customer service!!!
I really wanted to have a good experience at this place - I love supporting local and small businesses. My time in the shop was good - Sammy explained everything to me (I clearly dont know much about cars) and even showed me what he was talking about on some example rotors. I went in to have my master cylinder checked because my brakes are a bit squishy, but Sammy explained that the last person to replace my brakes had put new brake pads on incredible thin rotors and hadnt machined the rotors. This surprised me because Id taken my car to Les Schwab in WA and asked them specifically to check my rotors, which they said were fine. Sammy then quoted me for new rotors and brake pads for all 4 wheels which would be just over $700.Before I spent that kind of money I wanted to get a second opinion, so I took my car to Firestone to have my brakes checked out. The guy there took a look at my rotors and said that they looked brand new, and even showed me on my own car. He asked me a bunch of questions about driving the car - the brakes were a little squishy but the pedal wasnt all the way to the floor and the wheel didnt shake at all when I brake - and he said confidently that I had nothing to worry about. I even found my receipt from Les Schwab for when I got my brakes replaced which stated clearly that they had checked and resurfaced the rotors.I dont know that Sammy was trying to scam me, I like to give people the benefit of the doubt and assume he just misdiagnosed the car. But after hearing that news from Firestone I was really disappointed and it sure feels like he saw that I dont know much about cars and tried to get some money out of me. Whether it was an accident or not I wish hed been more honest and or done a more thorough check before quoting me $700, hence 1 star.
Car wasnt starting and apparently my terminals were not tightened enough. I felt silly and they tightened them up well and dint charge dime even though I took some of their time. When I need some actually repair done I know where I will turn. Thanks guys.
Same day service was very convenient. I knew what was wrong with my 2011 odyssey elite, and their diagnosis was spot on. Repairs were cheaper than the dealers quote and the van left the shop braking like new. Thank you Sammy. See you soon.
I have taken my car in for service several times and have been very pleased with the quick service and affordable prices. Sammy is a wonderful and honest man. Great work ethic.
I would 100% recommend Sammy and his team for any auto repair or situation you find yourself in. Just last Monday we found ourselves with a car problem and called for help; they had us bring the car over and called us within a few hours to let us know what the issue was, how much it would be and what could possibly go wrong etc. They gave us answers before we could even ask the questions. Sammy stood by his word and prices, they worked around our schedule (unheard of) and not only did they call to update us as they worked on the car, but they got it finished a day earlier than anticipated. Also, the first day we were there we had to spend some time waiting in the lobby area, I have three children and most places give a bad vibe when you have children hanging around for any amount of time, well, they have an area set up that’s kid friendly and I never once felt uneasy or unwelcome. My youngest son was actually excited to go back and pick up the car because he wanted to go inside and play. I can’t say enough positive things about this establishment. 100% will be our go-to for any and all automotive issues! Thank you Sammy and Affordable Auto repair!