user
Dollar General
305 N Federal Ave, Mason City, IA 50401, United States
Appearance
Dollar General
Comments
M
Review №1

BEST DOLLAR GENERAL EVER! The most clean, well stocked store we have ever been to! The workers, are so sweet, friendly and kind. We continuously go back just because of this! Hard to find great places with friendly employees, this one hits it right on the head!

Ca
Review №2

Shelves were well stocked, staff was very friendly and were so patient with my coupon confusion!

St
Review №3

Most of the employees are very friendly and courteous

Cl
Review №4

They were very nice and helpful with Western Union Clay Trytten

Cl
Review №5

Small and cramped but clean and well stocked. No problem finding items on my list. Clerk friendly and efficient.

No
Review №6

Dolla General is my spot!!! Its the plAce to go when ur lol on bucks an need to pick up somethings.....they have everything from ur kitchen utensils to cook an grub on....to cloths in an T-Shirts an socks in variety of colors......they got the food to fix to feed ur family no matter the size ta the applications to use to clean up afterwords.....an dont forget bout there huge selection of headphones....wallets an phones for ur on the go life style.....Download there app to keep informed bout penny deals an upcoming sales an money savers......simply put its that place to go.....Kept 💯

Ma
Review №7

My daddy loves this store. He says he has a special friend who works here. But he also said I’m not allowed to tell mommy about his special friend. Daddy’s special friend is 19 she told me when she was babysitting me. We went there to get supply’s for my dads 56 birthday. I wonder if she’s gonna meet mommy at the party!

El
Review №8

The men from Dr. Pepper restocking were not wearing masks, as well many customers. Gross.

Ly
Review №9

Great deals on my cleaning supplies.

Do
Review №10

Store looked wonderful that day. Disnt find everyrhing i wanted, but it was late on Saturday night.

Ji
Review №11

Friendly & helpful staff that were enjoying working together

Ja
Review №12

Quick easy place to go get stuff

Br
Review №13

If it werent for the good deals they frequently have, I would have given them 1 star. The employee turn-over rate is high, very high. I notice new workers every time I go there, and I visit multiple times a week. Just about everyone that works there does Meth. Whether its their jawbone clenching, mouth stretching, or lack of teeth, its apparent they all get high together

Vi
Review №14

Very nice and friendly employees. Abby is a delightful, helpful, and knowledgeable employee. She always has a smile for every customer. The store carries anything I may need when stopping in for a necessity I may have forgotten.Cluttered and a bit messy in some aisles. If they were allowed more payroll dollars, they would be able to have the number of staff regularly needed to do store recovery.

Sh
Review №15

Love the variety you can find here for a dollar

Ri
Review №16

This is a well run, friendly store with a wide range of products.

He
Review №17

The cashiers are very nice. Great experience you can get alot for low prices i always shop there. I highly recommend it.

ja
Review №18

Convenient place to stop to get everyday items at decent prices

Ma
Review №19

So happy they came 2 out town

Ra
Review №20

Cashier (amy?) Was rude

Se
Review №21

Big variety! Cozy store! Honest workers!

TJ
Review №22

They were very helpful. Just the aisles need widening for wheelchair accessibility

De
Review №23

Awesome I love the dollar general and the penny shopping I love it

Je
Review №24

The store has gone down hill. Everything was a mess, stuff on the floor in the isles. Very unsatisfied customer.

Di
Review №25

They have been better about keeping the place clean. Good for a quick run in store.

Vi
Review №26

They always have what I need.

Tj
Review №27

They have definitely cleaned up the place...long line though and there were two ladies behind the counter and only one was ringing customers. It might have been s good idea for the other lady to jump on at least till the line was down. They usually do.

Mi
Review №28

Didnt even have what I needed

La
Review №29

Love going after the management change. New people were hired and it appears they CARE for this store. Its finally getting thr clean up it has desperately needed!

Ra
Review №30

Good Dollar general. Easy to navigate

ka
Review №31

Dark and dingy... never anyone at the register. You have to walk around the aisles to find someone to bring you up.

Ma
Review №32

Love Dallor General

Ju
Review №33

Amazing, the male worker there was one of the nicest workers I have ever came across!

Tr
Review №34

Very nice employees. Helpful to the disabled

Ro
Review №35

Great for quick stops. Reasonably clean. Usually well stocked.

Sh
Review №36

Wish people wanted to work so people could have stocked shelves and products to choose from!

Ju
Review №37

Great location with a lot of options. Parking is also super easy since you can park in the street OR in the parking lot right next to it. You can always get a spot here. Sometimes the store can get a little messy but they seem to be understaffed so thats understandable.

Kr
Review №38

Was a bit of a mess due to inventory prep so there was merchandise everywhere and alot of empty shelves but it was not employees fault. The cashier was very nice!

Yu
Review №39

Very nice service from employees and very affordable prices on items such as makeup candles food clothes ect very nice place to also get great low prices on things for all your needs.Edit i went to dollar general tonight and the lady was very rude. This had me crying all the way home. Treated all the other customers with a smile and how are you tonight did you find everything ok? Have a great night to everyone else. Then said hi in a really rude tone and said nothing else and i just thought that was very rude. Not good customer service at all. You dont treat customers that way in my opinion.

Gl
Review №40

They have every little item. For your dollar!

Jo
Review №41

Was cleanest one Ive ever seen

Ma
Review №42

Very clean friendly

St
Review №43

Not a fan....cluttered...expensive...not friendly

st
Review №44

Still needs some more organization but it looks like they have started to work on it.

Ma
Review №45

The gentleman running the cash register was friendly and helpful however the store was trashed with things thrown about and the overall store was in terrible need of cleaning. The floors filthy and a layer of dust which had settled upon items which hadnt moved in some time.

Ja
Review №46

The gentleman at the register was awesome and very polite !!! Store could use some cleaning but all and all good ! Only cause the cashier was awesome.

Sh
Review №47

Got my deodorant and just some movies to watch for my video collection. Decent prices on them.

Mi
Review №48

Decent place to shop. Centrally located

As
Review №49

Worst dollar general around. You cant even get through the aisles due to product always thrown on floor. Very unclean and not very professional.

Ca
Review №50

I want to give a shout out and a wonderful thank you to Melissa. A friend a mine watched her help my 87 year old mom, who lives at the Manor, work thru trying to pay with her debit card,. My poor moms mind couldnt remember pass code, she got frustrated, and probably embarrassed, but with sweet kind patience, Melissa helped her thru it. The next customer who watched all this was my friend and told Melissa God Bless her in helping that little ole lady, Melissa said, its ok, she must not have felt good today. So grateful there are Melissas in this world in helping and understanding its not so easy getting old....THANK YOU Melissa..

Vi
Review №51

Really getting it straightened up in there finally. Kudos to the hard-working employees. Way to go.

An
Review №52

Do most of my hygiene, & cleaning shopping here & quick fix food items

It
Review №53

We were able to find everything on our list that we needed

Ma
Review №54

Great place to shop real friendly people

Pa
Review №55

Lots of good stuff cheap.

Ju
Review №56

Very clean and mostly organized. One of the best Dollar General I have been in

To
Review №57

Good service

Mi
Review №58

Good selection of products and reasonable prices. Clearance prices are awesome.

Ke
Review №59

My friend works there

na
Review №60

Its not usually as dirty as it was today and Im pretty sure it because of the seasonal change but there was stuff everywhere. Again usually its not this dirty.

Jo
Review №61

Great place to save a buck on everyday items.

Ms
Review №62

Denise the manager at the N.Federal mason city Iowa location is extremely rude and should not be an employee for Dollar General. I tried to return a medical item just bought an hour before with the receipt because it was faulty and she put her hand up to my face and said I was disgusting that I shouldve expected that since it was a just a dollar. I asked for her name and told her I was going to make a complaint, she followed me out the door like she was going to attack me and told me I was never allowed back. Horrified!!!! Never going back!! Guess I couldnt even if I wanted to because I guess I am not allowed to ever come back now. I dont know how vicious rude people like that get hired, Ive never had a problem and love going to dollar general but I guess I should expect for the things not to work there !

Ka
Review №63

The dude working there is nice and helpful

TJ
Review №64

Always very helpful...great prices!

Ja
Review №65

They do the best they can with what they got to work with

Me
Review №66

Love the ladys that work there

An
Review №67

There is never enough people at register and they r rude

Na
Review №68

The place didnt smell this time

Ma
Review №69

We shop there a lot Sara is wonderful, she is bilingual

An
Review №70

Good place

Ma
Review №71

Not real friendly staff and Camila is very rude with her You Ready?? Store not real organized and they dont have real clean bathrooms.

Bl
Review №72

Great store if you want to get jipped

Sh
Review №73

More Hours open would be great!

Ca
Review №74

Great manager, very friendly.. clean store

Ja
Review №75

Staff here are very helpful and polite!

An
Review №76

Good prices and good service

Co
Review №77

Lots of cute Christmas stuff there.Aisles were messy but the clerks were very busy and helpful

Ja
Review №78

Love the employees!!! Always helpful and cheery!

Me
Review №79

Love Joey and the staff!

Je
Review №80

Needs more space and better organisation

RY
Review №81

Holla for a dolla

La
Review №82

Best place for affordable cleaning supplies

Jo
Review №83

Had an employee follow me around the store telling me they were about to close. Has gone downhill with recent turnovers

Je
Review №84

The staff is friendly, however, the place is often in disarray.

Di
Review №85

Very helpful and courteous

Je
Review №86

Store was low on product I was searching for and I had to go to Shopko. Boo!

Mi
Review №87

Great places.

Vi
Review №88

Kindsa getting spendy

Jo
Review №89

I like the store but its always such a mess and so much always sitting in the isles

Ed
Review №90

Good store

Pa
Review №91

Great customer service

Ch
Review №92

Good shopping store

Di
Review №93

I like going there cause there friendly prices and close to my home

Pa
Review №94

The DG in Mason City .messy . clerk took sweet time .

Sy
Review №95

Meh

Ch
Review №96

Cute holiday mugs, convenient location

Vi
Review №97

Things u can buy cheap

Sa
Review №98

Really really really patient employees... :)

Ly
Review №99

Seems they never have enough help to open both registers & still have someone circulating on the sales floor.

Ju
Review №100

Convenient, messy messy store.

Information
43 Photos
100 Comments
3.9 Rating
  • Address:305 N Federal Ave, Mason City, IA 50401, United States
  • Site:https://dollargeneral.com/
  • Phone:+1 641-548-8061
Categories
  • Grocery store
  • Beauty supply store
  • Discount store
  • Dollar store
  • Party store
  • Pet supply store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Similar organizations