Very friendly and helpful every time I go in there..
Very helpful staff. They may not be the biggest hardware around. but they get 5 stars for helpfulness.
Ive only gone in here a couple of times to buy water softener pellets. The staff is always so quick to help me and they always have someone help me load it into the car. They are wonderful. I feel comfortable going in there and asking any employee to help me without hesitation like most businesses.
Ive been coming here since I was a little kid. The staff is always friendly and helpful
Really great people. Very helpful.
A few months ago I had bought a couple Stanley Bailey hand planes from eBay and need to restore them. I needed Evaporust, but for whatever reason, Lowe’s doesn’t carry it. I decided to try Anderson Ace Hardware as it’s a short drive away.From the second I walked in the door, I was greeted and asked how I could be helped. They lead me right to what I needed. I also casually walked through the store to see what else they had on the shelves.It was refreshing to see several Stanley made products on the shelves, along with several types of items you don’t normally see on the shelves of the big box stores.Since then, I’ve always made the effort to go to this location whenever I needed something that wasn’t lumber. They’re super helpful and have always greeted me as I walked in the door. Matter of fact, as the older gentleman scanning my items today at the register, he asked what kind of project I was finishing up and then complimented the items I purchased for the project I described.If you’re looking for a smaller hardware store with that hometown feeling, this is your place. In the 6-7 times of stopping by, I’ve never had a
Our screws for our mail box fell off. I can in, was welcomed. The gentleman asked what could he do for me. He not only took meback to the screws, he found the correct size I needed. It would have taken me forever to find what I needed. Very friendly, very helpful!
Great place to get things for around the house. My hometown go to place!
Great plav e tobuy from for.my no wait service.Not a crowd to get thru.Its worththe few pennies more.To get it right the first time with.out the pressures of the big chain stores.I support my local busineeses.
You will not find better customer service anywhere! Everyone is always so helpful when you walk in the door.
If you appreciate a family run business that wants to make sure you purchase what you need, this is the place. I prefer their personal attention, knowledge of how to do a project right and not dealing with the crowds at HD and Lowes.
It was a Saturday and I needed to get some cut glass for cabinet that we had accidentally broken the glass in. First tried the big box stores, but of course none of them would offer the service of cutting a pain of glass to fit.I then remembered that I had always had good experiences at the Mason Anderson Ace hardware store. I called, and yes indeed they do cut glass. I told them I would be up in about 45 minutes. when I arrived it turned out that the person running the register was the person that I had talked to on the phone. He asked me what size I told him and he immediately dropped what he was doing and went back and cut the sheet of glass for me.When I brought it home and took it and put it into the cabinet it fit perfectly. I so appreciate this hardware store and its ability to go above and beyond and provide service that the big box stores have dropped somewhere along the way.
Great local hardware store
Staff is always friendly and helpful! I much prefer driving a little further to Ace than going to one of the bigger hardware stores.
They use to cut keys that was brought in but now they will only cut the ones you buy from them. Everything is become big retailers stores. There’s no more local stores left.
Great store.
Parking is hard, but staff helped me in and out, they also had what I needed to finish a double bathroom job in the area, I I love hometown small stores
I love this family oh and Ace Hardware! I walked in and I was instantly greeted by smiling faces and a beautiful and witty grandson! They had everything that I need and for a great price!
Store employee was right there when I walked in door and showed me exactly what I needed.
It was very easy to find what I needed. They were very helpful.
Always have what I need.
The best hardware around. Super helpful.
This is a very clean and well organized store. I went in to have a key made. The Man made my key and helped other customers at the register. He was very quick and efficient. I would recommend this store for all your hardware needs.
Fantastic place to stop for standard home repair items. The selection isnt massive but everything is reasonable priced and there is always someone ready to help answer questions.Be sure to say Hi to the residential cat, Ace. Super friendly, usually naps around paint or on lawn furniture.
Super friendly knowledgeable staff.
Very helpful and friendly staff
Friendly and knowledgeable staff. Highly recommended!!
My favorite mom and pop hardware. Will gladly stop by here versus the big box stores. You are greeted upon entering every time and help is always ready and available. You can be in and out of here faster than it takes to just find someone to talk to at Lowes or Home Depot.
Had all the weird metric bolts I was looking for. Everyone was masked up which was nice
One of the best, I have been there several times, everyone is very knowledgeable and helpful, most of the times walking you personally to what you are looking for and helping you find it and discuss what options they have and what will work best for your application.
Excellent people and service.
Helpful staff and at home feeling.
Be aware that their hours are 8am to 5pm instead of the hours indicated on Google maps.
Great customerService
I was told the mulch I will order can be delivered on Thursday and I schedule the service. When I come to the store. Next day around 6:00 a young lady hold a dog leash was just cold and stiff she interrupted the conversation rudely and said only can deliver next week. Well I was very happy for an old man helped me and he was super nice I hope he can train this young lady to know little better about courteous manner . Anyway it’s still a nice place expect maybe wrong person for doing the service.
Very helpful
Great service
Always helpful!
Good prices. Has almost everything. Good Customer Service
This is one of my favorite hardware stores. Why? Because its an actual family owned independent store that cares every time you walk in. Their staff knows exactly where everything is, even if youre looking for something as small as a reverse threaded numbered screw that only fits one thing. They are that good in my book.
Very knowledgeable and patient staff.
Greate store friendly staff always have what I need
Great friendly service.
Kinda my spot to grab all the things I need and dont want to drive. This place is a Mason gem. Associates great you at the door and walk ya to what you are looking for.
The commercials are true. Knowledgable, helpful staff, good selection of the usual supplies and hardware, and HUNDREDS of other unusual pieces of hardware you wont find at big box hardware stores.
Walked in with needing help with a lock. Super knowledgeable and helped me out when the other big box stores had no idea what to do. Great service and great knowledge.
Great people, helpful, knowledgeable, and experienced.
Every time I go here to pick something up, the middle aged guy with glasses always halfway assist me. Went in for some PVC the other day and halfway through asking him about connecting joints he walked away to go talk with a female coworker. Went back to ask him some more questions and he kept trying to shrug me off because his conversation with the female coworker was so important I guess. Ended up going to Home Depot. Used to come here a lot because it was close but I refuse to go anymore.
The owner of this business is a terrible operator . I am in the retail business and i will do anything to satisfy my customers. I Purchased a box of spax screws. Paid 25% more than elsewhere. I did not get a bit for my screws. Normaly, the box comes with a free bit inside. So i went back to get my free bit. The owner said NO. I have to pay for it. She charged me $2 for the bit. I paid it because i have tried other bits and they did not work. I tried to explain my situation to the owner .....she said i cannot just get a free bit. I have spent over $500 at this location this month alone. EVERYTHING IS OVER PRICED. Every year, i buy trucks of mulch from this owner. You lost a valuable customer over a $2 bit which suppose to be free.
Ok, heres the deal. You will pay more but heres what you get...20 ft walk to the door from parking, personalized help from the staff and they have most everything youll need for the home. You wont walk half a mile through the store like Home Depot.
Excellent help from all. Had the parts I needed at a fair price.I will come here in the future for all my needs.
These guys have been great. They have ordered for me an item that could not be found locally. They had product the big box stores didnt have. Also very knowledgeable.
Nice ppl,fam owned n very helpful 🖤
A family owned establishment with friendly service. I try to stop here first for my hardware needs.
Very clean and friendly store.. a great place to shop
The Anderson family has always treated me with a good deal and very helpful
Thought I found a nice little neighborhood hardware store and went there 4 times yesterday . Did not even mind their price can go 50% higher than big box stores.But later in the evening I found a deformed tail piece caused leaking under the sink . The gap between it and other parts siphoned out down draining water just through capillary action under no water pressure. For heat moulded plastic piece, stuff like that happens right? Since they were closed. I went to Home Depot to get another tail piece and fixed the leak .Thought they will at least gave me store credit for a defect product. I bought along a shopping list other parts . But the store owners - I guess they are the Andersons-turned me down .they said as it was cut to fit and they can not resell it so no refund of any sort . I was shock to hear their logic . Isn’t a store supposed to take back the defect product ? instead they are thinking of selling a $4 pipe that might cause massive water damage with a customer already report the consequence of instant leak and cost of hours of extra labor.They refused the $4 return, I am taking my hundred $ shopping list to Home Depot. Not time to go penny and dime with a mom and pop shop .Mind you all the stuff branded “Ace” are made in China, marked up probably 50 times. Not old time “made locally “ stuff.I posted the picture. The pipe has one side is squished flat, not round.
Always very helpful and very knowledgeable.
It was my first time visiting this store as I am new to the area. The lady in the paint department was very rude to me when I tried to return the $40 gallon of paint she had sold me the previous day because it was too light. I had wanted a smaller can, but of course she couldn’t do that. She did not offer any other help or suggestions and insisted she was right and I was wrong. So much for customer service. I will never go back there again.
Helpful an friendly people knew right were everything was ....
Best service in town. Very helpful staff.
5 stars great help locally &operated by pros thank you
Staff is awesome, always there to greet you and help find what youre looking for
The folks at Anderson are so helpful. Love going there to buy all my home improvement items!!
Jim and his staff are very helpful and the store is beautiful witha huge inventory of items. I will continue to buy things there.
Helpful and knowledgeable staff. Quick and friendly service.
Excellent source for nuts bolts and screws etc they have lots of stainless too. First choice!
Awesome best small hardware store left in town.
Hardware store that has almost everything
Outstanding customer service. Listened to my project needs and helped me find just what I needed.
Best service...always have the hard to find hardware and in stock when you need it!
Cut a custom size pc of glass for me.
Don’t believe all that is onTV or in their add. Went into get a grill. TV add said free delivery, also on line ad said free delivery, was ready to buy the salesman said delivery was 25/35 dollars. I mentioned what the ads said he informed me not that store. I left
Great store with super helpful staff. I go there often when time counts.
The staff is always very helpful.
Great place to shop for your needs, very helpful staff.
Nice people and nice store.
Very nice good people.Vevy helpful
Outstanding support and great selection. Id much rather go here than a big box store.
Nice store good people.
Most helpful about all things!
Store assistants were not wearing masks.
Disappointing because of pushy and uninsightful staff. Go to Loveland ACE.
Almost every time you go in, theres someone asking you if you need assistance as soon as you walk in the door. Started using them to fill up my bottles for my outside cooker.
I had a great experience.
Crazy. 5.99$ for a FIVE pack of hook blades.. robbery
Very friendly staff
Great people and service.
Service there is outstanding
Friendly and helpful staff as always.
My favorite because they have just about any nut or bolt you need an i need a lot of odds and ends metric stuff that I cant find any where else
Helpful employees
Always helpful
Great people
Good customer service
Great service!!
Great service
Fantastic !
Very helpful, always
Always helpful