I was looking for a nice steering wheel cover to go with the car I recently bought. They had a decent amount of colors to choose from. I found one that was black and pink. Im quite happy.

Context, I just got my second car ever ...I thought the employees would know about cars, they couldnt answer basic questions, like about oil for my car,and if it wasnt for a customer stepping in, I would of blown my engine, then i asked about a car cover, I was told to read the box, and you cant read the box because the writing is blured with bad ink, so impossible to read, so I waited another 30 minutes to ask for help again now Im their foe an hour just to be told idk, so I put cover back and got on line again because only 1 register is open so 30 minutes or so later I was up but only if I was paying to leave, so I was their for at least an hour or so, the customer that originally helped me waited for me to give me some basic info that the employees could not provide, so I will not be returning to auto zone ....tip,if u run a business, make sure you hire people who know the business.....

Hansley, Scott, & Jay are amazing and set the standard for excellent customer service. They went above and beyond to help me with my car battery. I highly recommend this location. These gentleman are an asset to the company. I will be returning and recommending everyone to this location. Thanks!! Hans is the greatest and set my battery up too. Above and beyond great service. Thanks

The employees were very helpful.

Always have any part I need to repair my vehicles at excellent prices

Always has parts needed for all 3 of my vehicles. Also has a rewards program.

Great prices if they dont have the parts you need more then likely to get by next day

Scott and everyone in this building are complete jokes. They have no idea what is going on. They dont even deserve minimum wage for the quality of work they do.

Always find what I need.

I shop here for most of my auto parts I like AutoZone because if they dont have the part in stock they will direct you to one of their stores that do have it if you need it in a hurry

My cousin needed parts for his car got what we needed. Friendly and courteous service.

This is my favorite place to shop for auto parts! Always have what I need in stock, staff is very polite, helpful!

I was helped within minutes by Scott H who walked me through the entire process of identifying a broken part and replacing it even though the car itself is older than both of us. I was extremely satisfied

People work in mastic have no idea how deal with customer and no clue about specials, really its sad how People are than dumb.

Staff is very knowledgeable and helpful

Very Friendly, had all I needed. Reasonably priced.

I had the pleasure of working with the district manager Peter today from the Shirley location. My husband needed a few minor things for his truck because the belt broke. Well Peter helped my husband when he came back twice to make sure he had the right tools. Peter expressed to my husband that if he still couldn’t fix the belt he would come to where he was and help him. Peter did just that! He helped my husband take care of everything even in the mist of this pandemic! Peter we thank you and appreciate everything you did!! You showed us compassion, kindness, patience, and brotherly love. Thank you again and God bless!!

Auto Zone My Favorite place for My car care. Youre awsome!

Employees are very helpful and friendly. They are willing to help you make sure you complete your repair the right way.

Good prices, will assist outside help on your car or truck. Covid restrictions in place.

I ordered some parts for my car yesterday and the worker forgot to send order.When I went to them today they started looking for parts and they realized that parts was in another store. The guy spent almost 1 hour to drive 3 miles and come back and bring my part. Also, no excuse, no apologies, nothing! Not feeling that they did mistake and feeling bad. Get smiled and funny to me. Definitely don’t go there any more. My technician was waiting for my but because of time couldn’t fixed my car today. Thanks autozone for the best customer service and take care of me!

Terrible experience! Ordered a part at the store on Saturday afternoon around 11:45. The part was supposed to be in Sunday morning, it wasnt. They said it will be here in the afternoon, it wasnt. They promised it would be in Monday morning, it wasnt. I go there today, Tuesday morning and it still wasnt there. I was livid. The manager, Anna, claimed she hadnt been there all weekend and didnt know anything about it. She looked in the computer after I told her the story and she said the part had been received and told a worker to find it. Ten minutes later she said they could not find it and she would be able to get the part from a store in Philly tomorrow morning and promised to give a percentage back... I guess Ill see what happens.

The worst experience ever. I bought a battery out of the Shirley store two months ago. When I returned it. ( Under Warranty )They told me they will charge me the difference and Ill have to wait for the refund. ( I assumed the difference ) I was charged full price twice $153.00 and another $153.00 $306 dollars. I called them back and they said it was a clinch for the first 153. the other was a computer error that will be fixed within 3-5 business days.

Practically my home away from home doesnt always have what I want. But just sometimes you only get what you need but always pulls me out of a bind. I to do the music line LOL and they might get you out of a bind one a day.

Service was excellent

Always helpful.

Need a bulb? They put it in for you! Need fluids, they help with that too! Who knew? Need to know how to do something or where to go locally? The only auto store a single woman or anyone not mechanically inclined needs.

Very helpful counter guys

I was very satisfied by there help,compared to other times that I have been to auto zone. Had a battery that went bad,which I didnt realize I still had a warranty on. They replaced the old battery and I was on my way. Very satisfied with the employees that helped me.

Products and First class Service. 🥰☆☆☆☆☆

Didn’t get correct change!! Coin Shortage. So they give you less money back. I would’ve even taken a store credit for the change. It’s just the principle. Not a good way to do business. For that you get 1 lonely star!!

Very helpful, greeted promptly, got the part I asked for speedily. I needed one more item, a piece of hi pressure hose, she went in back cut it to size and rang it up. I returned later as one of the parts Id purchased was not needed, she handled the credit and debited my new purchase and I left with a store credit balance. This employee was a complete professional, my visit went as well as it could possibly have. There was one item which I purchased later at a hardware store that they did not have, a hacksaw tool for working in tight spaces, and which I think they should carry.

Normally Id say about 3&1/2 for customer service. 5 stars for having a part for a good price. But Last time I was there I needed a reading on my check engine light & the MANAGER (new obviously because Ive been a customer for YEARS!) told me no! Not wait not come back STRAIGHT NO! Never going back.

Great help

Super friendly, knowledgeable and helpful! Just needed to replace a burned out headlight bulb. I was pleasantly greeted at the door, had the bulb I needed within 5 minutes and thats including paying for it and and this is a big AND, one of the young men took the time to install it for me in front of the store and refused a tip. HE REFUSED A TIP! Saud he enjoys helping people. Gem of an auto parts store. Super nice people

Good size store, plenty of parking.

Helpfull

The staff has always been very helpful. And I have always had success with buying parts etc from autozone. Note that I do buy detailing products, and my oil elsewhere. As far as oil filters, fuses, sockets, and other odds and ends for auto related stuff I have no complaints.

Went in to pick up new Valve Caps for My Rims . A simple upgrade, only had two choices and left dissatisfied!

1 star go see for yourself

Not enough staff to help you. Waiting time on line is 15 minutes or more..waiting for assistance is even longer. They help me replace my signal bulb..that was good.

All good there!

The line was crazy long during their shift change but they did what they had to and took care of the customers

Employees are sub par with automotive knowledge. Rarely deal with a knowledgeable person. But they have some parts, most will be in by 4pm if you order by 10am lol

Open late even on Sunday! Very nice staff. They take the time to help you unlike other stores like this.

Fast a d accurate service

They never have failed me to get the parts that I need to repair my vehicle. Great guys and gals.

Not a good day at AutoZone 20 minute wait online I guess no one wants to work today need more reliable employees there they will get back on track but I always come back for the good deals

Advance auto was a nightmare so went to auto Zone and was pleased withe service a d Product

Almost always has what you need or tells you what store has it if your in a hurry or will get it for you

The young lady did a fantastic job I was amazed her name is Amber she got every pot right she was very knowledgeable she was more experienced than a lot of other places Ive dealt with good job Amber thank you for all your help

The employees were helpful and very friendly.

Friendly staff with knowledge, little to no wait time. Always satisfied when going there

Great guy was awesome. I dont know what Im doing, and he came around from the counter and helped me with everything u needed.

Always great customer service when I’ve stopped in. Lines are a bit long as well as the wait however o don’t mind it when I’m receiving the right part the first time as I always have from here

Expensive staff not friendly.

Great place, got a lot of stuff, good prices, staff is nice but the place in Medford has more choices for exhausts and a few other things they didnt have in mastic.

I love their tree air freshener selection

Greeted once getting there, and very kind the workers

Very helpful staff working there....check engine light on, no problem they will run a free diagnostic test.

Have everything staff knowledgeable great prices cant say enough good things about store

Couldnt get help finding when under my hood to use the AC coolant. The man said he wasnt allowed to show me. (Some other gentleman helped me while I was outside)

Service here is incredibly slow, nobody working here seems to know what theyre doing and they dont know a thing about auto parts or cars. Every time I go in here I either end up waiting 20 minutes in line or get held up at the register for a half hour because the person working doesnt know how to work the computer and has no concept of time. There is no sense of order in this store, its a mess. Do yourself a favor and go to advance autoparts across the street and be in and out in 5 minutes.

Got a radiator cap for my Chevy.Nice, sexy tight fit. Oh, yeah.

Really great helpers. Had the knowledge to help me fix my broken stabilizer bar bushing by myself

They usually have what you need but need more employees...always a line waiting for someone to help or answer a question thrn when its your turn, theyll turn and do something else, Sometimes. But for thr most part they are deff a good place to go and get things you need for your car they just need help with customer service and needs.

Pretty good service other than they gave me the wrong brake pads one time and I had to use another car to go back other than that great service

Well organized and I got help right away without having to ask.

Very helpful clerks, even help me carry items I purchased to my vehicle.

Associate was great helped install wiper blades

Love auto zone for its lifetime warrantied parts

They dont know there parts

People not interested in helping anybody just interested in money

Lots of help from the staff to get you the correct parts.

The aisles are well marked and the signs are hanging above the aisles. The staff is well knoweledged about alot of the product. I found what I was looking for right away!

A store in crisis. How else can you explain just two people working the counters and the phones while there are another 4+ people aimlessly walking around. I was third inline at the pay counter and waited ~20 minutes to buy off the shelf items. By the time I got out the pay counter was ~15 deep! The parts counter wait was just as long. Big waits are normal on weekends, but they dont have to be. A little management please.

They have the parts you need at good prices.

Very bad services experience,, I asked a lady who works in autozone for 2 things and she answered that she had not any clue about socket or bolts !!!

Knowledgeable staff and they make an effort move long lines at the register faster

Ok service. When they have the part it was ok but they didnt even though we had called to verify they did. All they said was good luck No help finding the part I needed

Decent customer service, lines were a little long on the parts line. Could have opened another register to get it down.

Good help, very helpful, good prices!

Always helpful. Even lady workers they know their stuff amd to hook up to diagnose your car problem.

They have a specific girl, heavy set at the hips, dark hair, young... she told my friend he had a Ford focus engine in his Toyota (idiot didnt reset the machine from the last car she used it on). Then recently I went there the girl over charged me..I bought tree items at 11.99,8.99 and 4.99 and she was trying to charge me 41$...even with tax I knew that was wrong. On the reciet I realized she charged me twice for certain items and rung up and took off items multiple times so it was incredibly hard to keep track of where she messed up. Low and behold I told her to return everything and then Ill just rebuy these three items...she tried to return 38$ worth when I paied 41 so once again her math didnt add up...she didnt give me my old reciet so I instead of arguing the 4$ they owed me I just decided to never go back there again.

Nice people, good service and the store is very clean.

Not enough employees always a long line. Some employee arent pleasant

They never have the part I need for my Chevrolet. Even though computer says they have stock. Oil and common accessories are ok.

Car wouldnt start, I thought the battery was dead. Brought it to the store, they checked it and found it to be in good condition. Guy that checked it listened to the symptoms and suggested that the problem was with the starter. Back in the day I would have done it myself but to old now to be getting under a car. Mechanic verified a bad starter and I was back on the road the next morning.

Very poor service! In need of more staff

Great service and great prices

Little bit of a wait, unorganized line, but I was able to get my car diagnosed for free which included a printout.

Very helpful customer service very knowledgeable

Autozone is very over priced. I bought a 5 quart jug of oil and the next day I found the same brand at Walmart for half the price. Not on sale! I was shocked!This location often has empty shelves and little staff. Last visit, I spent twenty minutes returning and purchasing because the clerk was new and not trained well if at all. Only one person in the store that could authorize the return and since he was busy helping most of all the other customers, he was streched thin. I have to replace the same radiator twice because they are made defective. The one that is in my car now is leaking! It is not an easy job to remove and replace in spite of the lifetime warranty. Rewards points are great if you can ever get them. The Rewards card policy is spend twenty dollars and get a point. After you get 5 points, you get twenty dollars in store credit. Then I find out buying fluids does not count! I have had to call a service center to get other missing points on non fluid purchases and told that they would apply them to my account but never showed up. My purchases therein will be only out of absolute necessity.

Great customer service, prices and knowledgeable staff.

They have no knowledge about vehicles all they do is look at the computer some of them dont even look like they even even graduated high school they should hire experienced people like technicians or actual parts people with some knowledge of the vehicle

Its an alright store, just beware that they seem to get crowded very often and you could end up waiting a while to get helped. Im not sure if its because theyre understaffed or overwhelmed but regardless the wait can be quite a while.

Very helpful

This has to be the WORST Auto Zone I’ve ever been into..... NOTHING in stock, NOTHING on the shelves..... Employees who don’t have a clue on what there doing......... And don’t really seem to care!

The cashier was terrible. He was grumpy and mean

Half the stuff has no clue about cars, i went in for a part..they sold me something diffrent because that is what i needed ...so he thought..had to go back 2x to get the right part, i know what i needed the man working at the parts counter had no clue