Good service, good price ..
Good service.
If you are looking to get your PC, laptop, cell phone, or other device fixed properly and efficiently, DO NOT go here. I am in the computer security field and was recommended by a client to go here for hardware repair. My sisters laptop had some minor liquid damage. Usually, we would just drop it off at Best Buy, but for the sake of time, we chose VEP and also thought it would be nice to support local business. I was wrong. Not only was the laptop repaired incorrectly once, but four times. After the 4th time with the mouse pad being installed incorrectly, lagging, and glitchy, my sister and I gave up and had to purchase a new laptop. The man behind the counter tried to make what he was doing sound complicated so a person with no tech knowledge would not understand him and just take his word for it, so he was unpleasantly surprised when I knew exactly what he was saying. He claimed he couldnt get a new keyboard when he actual could and then ended up ordering it. He gave us back our laptop with scratches all over the cover and on the base of the laptop by the mouse pad. It was also covered with some type of dust in all of the fine lines around the keyboard. Im writing this to help anyone out before they drop off their device so that they get it fixed the right way and not have their device tied up for days, weeks, or even months. Go to a professional or reputable company. This was an awful experience. And to top it off, every time we would walk in the shop it wreaked of cigarettes. 😔
Very nice staff and knowledgeable too. I highly recomend them for all your computer needs.
They are knowledgeable, courteous and give you that personal question & answer attention that you dont get anywhere elseAnd their prices are very reasonable given all the work they do !
Very nice people over there.