I ordered a fall bouquet in a pitcher with a bow around it for a birthday/fall centerpiece. What we received was a beautiful springy arrangement.Edit: I can’t seem to take this down, so want to edit it to say that I immediately received a phone call to make things right. Appreciate the kind and courteous staff. Thank you!
After reading several reviews on the internet, I decided to contact Mayfield Floral to send a bereavement plant to a long-time girlfriend. She receive the plant in a timely fashion and described it as beautiful. If she is pleased then I am,too.The customer service representative was very professional, friendly, attentive to my needs. I am so happy that I contacted them and will continue to for future bereavement and /or special-needs. You will be happy too if you decide to contact Mayfield Floral.
Looking for beautiful flowers and more, look no more! Mayfield Floral always goes above & beyond! Customer service is amazing! Fair prices and very dependable! This is my go to florist and they never let me down!! 💐
Mayfield did everything right. The flowers look very good but most importantly, they tracked me down so that they could deliver the flowers to my sister. She was in a large hospital complex and, when they called, they had no record of her being there. They eventually got it sorted out but they went the extra mile to make it happen
Mayfield Floral staff were patient, understanding and helpful with my order. Great service. I am so appreciative of them. Thanks for exemplifying superb customer service. Hard to find much anymore.
The ladies in the store were extremely helpful and sweet. They helped make my mom’s birthday special! Thanks again🥰
Great experience buying from Mayfield Floral. being out of state, it is a risk. Order placed based on website photo, although not exact, arrangement met expectations, my friend was pleased! Staff friendly and quick to respond.
Really great service! The plant is gorgeous. Delivered on time. Will use again :)
This florist is AWESOME! The arrangement looked better than the photo posted on their website! People came up to me at the funeral to say how beautiful the flowers & arrangement was. Thank you Mayfield Floral!!
Im not from Ohio, but needed some flowers delivered in the greater Cleveland area, so I called a florist local to the area, Mayfield Floral. It was a very positive experience. They understood my time issue, delivered promptly and the flowers were beautiful. I highly recommend Mayfield Floral.
Beautiful flowers, staff, gifts and amazing windchimes available. I am never disappointed shopping here!
I called Mayfield Floral to order wind chimes. Everything they offered online was in stock and the customer service was excellent! Timely delivery with reasonable delivery charge. I bought the wind chimes with the stand and the bow they added was unexpected and very pretty. The recipient love the sympathy gift and I would not hesitate to use Mayfield floral in the future. Thank you!
The best florist in the area. I have been ordering flowers from them for many years now and all the flower arrangements they deliver are gorgeous!People always have great compliments when they receive the flowers.Great customer service and the prices are fair, within the market value.I will continue to order flowers from them.
Great service and delivery. Highly recommended for hospital delivery. The team went the extra mile to ensure my friend received their gift. 5stars!
I always call Mayfield Floral beautiful arrangements, courteus staff and all effort for deliveries.
What a beautiful Flower Shop. The employees were very attentive to my needs and friendly.I will definitely be going back!
I highly recommend Mayfield Floral. I ordered by phone this weekend, and spoke with Nancy. Knowing that I was on a tight budget, she didnt try to over-sell me a high priced funeral arrangement. Tonight, at the funeral home, the deceaseds family thanked me for the beautiful prayer plant adorned with a few simple carnations that we sent. They said it was so thoughtful, since flowers die, but plants continue to live on, like the memory of their son. It was a beautiful arrangement!
Ordered at 8am and got the message it was received at 1pm! Thank you so much for fast service. The recipient loved the arrangement in such a hard time. Glad I chose local!
The flowers I ordered for my sister’s birthday are beautiful. She sent a picture and said that they smell amazing. Thank you for helping to make this birthday an extra special one.
Great service. She loved the arrangement.
I found your florist by happy accident on google and stopped to pick up flowers for my best friend & her family who recently lost their father. Because Im fortunate enough to not go to too many funerals, your front desk staff helped me pick the traditional white flowers to go in my arrangement. I felt the price for my potted plant + fresh flowers was EXTREMELY reasonable. When I realized I could help the family by securing flowers for the funeral, I called 5 florists around town to price shop. Mayfield Floral was reasonably priced, but Shannon was BY FAR the most kind and helpful. Shannon demonstrated empathy and patience (once again, i dont do this often-- Im sure many of my questions were silly). When I went into the shop to pay for the flowers, Shannon was gracious & loving as I completed my order. When I forgot a small piece of the order, Mayfield Floral was able to add it in
I want to thank Nancy who assisted me today on placing my balloon order for a special child at the UHRainbow Babies.Nancy went above and beyond and was so very compassionate and was such a pleasure.Thank you Nancy and God Bless you
Wonderful,friendly staff. Same day delivery. I was told the arrangement was beautiful and lifted the spirits of a wonderful lady. Thank you, Terri GrayI used their services once again. Same wonderful service. I just wish you were located in Cleveland. Thank you.
I live in Canada and unfortunately due to COVID this year I was not able to come to Cleveland to visit some very important people/ customers of mine. They mean a lot to me and thankfully I found this lovely florist. I checked the website. It all seemed perfect. I called to confirm they were in fact a local florist and not one of those international 3rd party websites that pretends to be local. The lady I spoke to was very friendly and answered all of my questions. I ordered exactly what I needed which was a beautiful Christmas floral arrangement with a hand painted ornament and a box of chocolates. The whole arrangement was in a pretty sleigh!Delivered on time, friendly delivery person and the presentation was gorgeous.Exactly what I wanted to show my appreciation. The flowers I was told smelled amazing and were bright and fresh!Thank you Mayfield Floral for exceeding my expectations! I can’t wait to order from you again.
I use Mayfield Floral for my church as well as for my personal floral needs. The arrangements are always beautiful and delivered timely. Give them a try TODAY!
My husband specifically asked for the flowers to be arranged in a way that could be put in a vase so that it could be viewed from all angles. It definitely wasn’t that way, and when I went to the florist to ask if they could arrange it in my vase, they wanted to charge me $10 more. And the girl said “no arrangement is going to be able to put right in vase.” Duh. But you could at least try to help my husband and make it so it doesn’t only look good from one angle. I get that you have to cut down flowers at home, but this is major rearranging. I wasn’t going to pay $10 more after he had already spent $40 for some mediocre flowers that would have taken a long time to cut down and arrange. I could pay $15 at Heinen’s for beautiful flowers if I want to make my own arrangements. Disappointing. I’m definitely going to tell my husband to go somewhere else that listens next time.
Mayfield Floral provides excellent customer service, possesses an incredible work ethic, and houses a wide variety of flowers. I had a situation with another florist wherein they (figuratively and literally) did not deliver, and Mayfield Floral stepped in, created a beautiful arrangement, and (figuratively and literally) saved the day. They have earned a loyal customer.
Ordered flowers for funeral and they did an amazing job. i was so impressed at how beautiful the arrangement turned out. Will use them again and again
Mayfield Floral has been our go to place for flowers, chimes etc. for many years. They are always helpful and pleasant. Would recommend them without hesitation.
The staff is always accommodating for last minute calls. They are always professional, compassionate, and great customer service.Overall always a great experience.
Easy to order, fast delivery and beautiful flowers! Would recommend to anyone!
Very good customer service, beautiful flowers and timely delivery! Thank you!
I ordered an a arrangement for a funeral. They were absolutely stunning!So elegant, gorgeous!
Very friendly, and helpful reasonable prices and delivery. I would return for there business. 🙂
Saved the day!!! Telefloral jacked up my order bad, I had to cancel the day before my grandmas birthday! I called this shop because it was close to her me being in Columbus I didn’t know what to do... thank God for them! They were able to get me in for a delivery the day before Mother’s Day!PsThe plant arrangement was beautiful and my grandma loved them
This is my favorite florist shop. My partner isnt even local and they make wonderful arrangements to get to me. Delivery could of been more helpful since it was so big I needed help to open the my door with the drop off but ignoring that small detail- I love their work and will be always going to them for my floral needs. Thank you for Nancy making my birthday special.
Attention to detail, great service, and fresh flowers! Let them do their creative thing to delight your special day person.
This shop is awesome! The arrangements are gorgeous and delivered in a timely manner. I highly recommend Mayfield Floral.
The bouquet from you to Julia Whiteside was gratefully received andfrom all reports, she loves it.Thanks so much.{Elizabeth Wolf)
Called & placed a Custom order on Monday & delivered promptly on Wednesday and was BEAUTIFUL. VERY PLEASED...THANK YOU Mayfield Floral. HIGHLY RECOMMEND
Received great service and help. Very pleased with plant selection. In-laws posted beautiful plant on Facebook so that made me feel like it was so worth it. Affordable and fast delivery. No problems even though ordered from Texas to family in Ohio. Would highly recommend. Thank you from very satisfied customer.
Awesome experience every single time I go to this flower shop. Very friendly, helpful, and professional customer service. I will continue to shop here and you should too.
I love Mayfield Floral! Every order is perfect and delivered right on time. Thank you for your beautiful gifts and service.
I was able to get same day local delivery for my sick Aunt!! This is an amazing florist!! Thank you!
Nancy helped me on Saturday for next day delivery for funeral on Sunday! All looked very nice today and she was very kind and helpful and the other shoppes I called all closed at noon and wouldnt do Sunday delivery....good service fair prices.
Thank you from Texas for the fast delivery and excellent communication and customer service!William
Really great shop. Professional and friendly staff. Apparently they have lots of recurring deals so check them out!
I had to arrange flowers very quickly after the death of a dear friend. I got in touch with Mayfield and they were so sweet and attentive to my needs. And I was able to get a beautiful wreath that was red, white and blue for my battle buddy. They made a hard day much easier with their incredible customer service and willingness to help!Thank you so much!David
I was greated at the door by the aroma of the fresh flowers. Their smells could not be missed even through my mask. The atmosphere is full of love and warmth. Good vibes, great people, beautiful flowers. 10 Stars
My favorite florist. They always listen to what I want and I give them free range to create. The result is always wonderfulBeth
Beautiful arrangement and very helpful customer service - thank you!
My wife loved the flowers.... and she was very appreciative of the professionalism of the delivery person ..... will definitely use them again
Great bunch of friendly people always will to help and offer advice
Premium bouquet with a card and balloon ordered for same day delivery and everything was perfect.
Great flower shop. Nice flowers and friendly owner.
Quick, great arrangement of orchids. Perfect order.
Have used Mayfield Floral many times. I have never been disappointed. Arrangements have been fresh and have lasted a long time. Every arrangement I have ordered has looked as though Ive spent $50 to $100 more than what I have actually spent. They are also generous with their delivery area.
This is an amazing family run business with perfect customer service and attention to detail. I went in today early morning to get a bouquet last minute for my daughters birthday and they had exactly what I wanted and wrapped it up quickly and beautifully. I never go to any other florist. They are the best.
The best shop in the area! Always friendly and helpful. Independently owned and a great variety and selection. They also offer a special on a dozen roses Fridays so theres no excuse guys! I notice the quality and freshness over chain stores. The bouquets last longer and are beautifully put together.
This place was so accommodating and wonderful. I called late in the afternoon and they were still able to deliver flowers to my mother that day. They also let me put a funny little note on the card which my mother definitely appreciated. She absolutely loved the flowers, too! Mayfield Floral - Thank you so much for your help with everything. I will definitely use you again!
5 Stars! Awesome Florist! I ordered flowers for my significant other at around 11:30 PM, and they were delivered less than 24 hours later, at our hotel room while we were dining out! Perfect timing! Girlfriend loved them! They were very pretty, and it made her Valentines Day weekend very special! Thank you to Mayfield Floral for passing my expectations with ease!
Great Service and Delivery!!
They are my go to for delivering flowers. Im busy and the wife still needs flowers. They are fast, efficient and I highly recommend them.
I LOVE Mayfield Floral - I have ordered flowers both in store and online and was very impressed. Mayfield Floral is so cute inside and the lady who waited on me was very pleasant and helpful - she took a great deal of time with me and her attention to detail was greatly appreciated. Website ordering is quick and easy. Id much rather order my flowers here then from 1800 Flowers! Will definitely be ordering flowers from here again. :)
Very good experience at this store. The staff is super helpful, friendly and always ready to help build a custom floral. Offer great advice and fairly priced. Only wish they stayed open a little later during the week. Great job 👏
Just get flowers that my grandson who lives in San Francisco ordered through this floral store. They are so fresh and tastefully arranged, delivered on time and made my Mothers Day bright and happy!
Customer service of taking our order was perfect, and was handled in a most professional matter. The color scheme matched our theme perfectly. Delivery was done in a timely fashion. The attendees all commented that the flowers were gorgeous! Thanks again Mayfield Floral for your help. We will definitely use you again!
I live out of state and called to order a flower arrangement for a friend. They were the third florist I called and the very best! They had what I wanted which the others did not and were so helpful and understanding. My friend loved the flowers! I will only call them again!
Mayfield Floral came through in a pinch. I ordered a floral bouquet and balloon on Saturday late morning and a beautiful bouquet and Hello Kitty birthday balloon was delivered within a few hours. Mayfield Floral saved the day. Ordering from out of state and not knowing what was going to be sent, I took a chance with Mayfield Floral and was not disappointed. Thank You!
As a large company, we often order flowers for our customers out of town. This time, we had a need to send flowers for a wonderful occasion; the birth of a new baby. I found your name on the web, and called. The order taker was professional and sweet. Made the process very simple, and assured me a spectacular arrangement would be sent. I would highly recommend and use again in the future should the need arise.
Mayfield Floral created the most beautiful bouquets for my wedding!!! Received so many compliments and they looked amazing in photos!
I called from Boston to order a bouquet to be delivered to my friend whose mother had died. I told the florist that the flowers should be colorful to match the vibrant personality of my friends mother. My friend and her family were blown away by the bouquet. Someone who visited the family later emailed me that the flowers were the most beautiful she had ever seen! I felt so good to have those flowers represent my affection for my friend and her family.
WOW Factor at work! Sad reason but soothing floral arrangement. Recipient and family were pleased...and so am I. Used the online ordering system which worked flawlessly. Thank you for an excellent product and equally good service.
My dear friend Mary was at Hillcrest Hospital after having knee replacement. I knew only Mayfield Floral would send the perfect arrangement. Mary called me from the Hospital to let me know how beautiful they were. I gave my order to John and he was most helpful, even went out of his way to find the perfect container and colors to compliment the white roses. Mary is Irish so there needed to be some green. John filled the bill, Mary was thrilled and I was delighted. Thank you John.
Website easy to use. Flowers delivered on time. Got an immediate text from recipient saying Flowers are beautiful. Very nice hand written card. Got the reaction I wanted. Highly recommended. I will use them again.
Stumbled upon their website looking for roses to be sent to my girlfriend at work for our anniversary, and i must say, excellent service! Spoke with Shannon around 8:30am the morning of our anniversary and I was able to place the order over the phone and had the flowers delivered to my girlfriends work by 1:30pm. She absolutely loved them. 12 roses and a vase for a decent price, and the presentation was breathtaking. Great job guys. You have just made a loyal customer :).
I live in California and ordered a floral delivery from Mayfield Floral to be delivered to a friend in the hospital in Ohio. I ordered on line on a Sunday night and wanted the delivery to be on Monday. I immediately received confirmation of my order and then when it was delivered another confirmation was emailed to me. Sometimes long distance floral orders can be disappointing, however, my friend sent me a photo of the gift - absolutely beautiful! I highly recommend Mayfield Floral as dependable and above expectations.
Once again, they delivered on there promise of fresh and full of color red roses for the baby shower !
Used Mayfield for a very important floral delivery and they came through with flying colors! The plant was perfect, the delivery quicker than I had expected, and the staff was completely helpful! Five stars for sure!Used them again, sometime after my first review and again I give them 5 stars for great service and a wonderful product.
Ordered flowers for my mother - they were delivered on time, and were as described online. Price was affordable, and she told me that the delivery person was very kind. Could not ask for better service!
Just started using Mayfield Floral last week for business purposes. I have placed 3 orders and could not be happier with the service and product. Beautiful arrangements, fast and easy to order. Thanks Mayfield Floral!
Excellant service. The lade who took my order was patient, courteous and helpful. I needed something for our friend in the hospital that would make him smile. The combination of flowers, stuffed animal and balloon certainly did that. I received a text and photo of my gift and was totally impressed. Will recommend Mayfield Florist to everyone!
Even though I was ordering flowers for my sister-in-law in Phoenix, AZ, I chose Mayfield Floral because they have always done a great job for me in the past. My sister-in-law sent me pictures of the arrangement, I am very pleased with the size of the arrangement, the selection of flowers, and the color of the flowers. Very springy! I just picked up the phone, and in no time my order was on its way. The women who answered the phone was very friendly and helpful. Once again, a great job.
The floral arrangement for my sisters father in law came out gorgeous!! She said people were commenting how nice the arrangement was at the funeral. You did a great job!! Highly recommend Mayfield Floral!
Although I did not personally see the greenery arrangement I had sent for a funeral service, the family of the bereaved sent me a thank you note saying how absolutely lovely it was. So although this rating could very well be a 5 star, I have to rate it 4, not having seen it myself.I like the efficient follow up with Mayfield Floral as well. I had questions about the order, and they answered my questions promptly via email.
What started out initially as a mix-up, ended with an over-delivery on the part of the owner. I wasnt fully satisfied with my first order, wrote to the shop and the owner quickly rectified the situation with a new arrangement that was far superior to what I had originally paid for. It is clear that customer satisfaction is very important to him, and his passion for the business is evident.
The arrangement that was sent to my sister was absolutely beautiful. The person that I talked to on the phone was extremely helpful and she was very insightful. The arrangement was exquisite.😊
Very friendly and professional!!
Just ordered flowers for my sisters online! I ordered the florists special and my sisters raved about the beautiful flowers! Im so happy that I went through a local florist and ordered a one-of-a-kind bouquet! I will be using Mayfield Floral whenever I need to order flowers to my Richmond Heights sisters!
My florist chose mayfield floral as FTDHad ordered arrangement for new mother and baby boy specified orchids. Arrangement had nothing to do with new baby...was beautiful but more of what you would send for a birthday. I ended up picking up arrangement. NO orchids so they added one.Now refusing to cancel delivery charges. No delivery was made...
I send flowers all the time...The owner of my home town florist that I used for years decided it was time to retire... :( They recommended Mayfield Floral. I have been using them ever since..I could not be happier ! They are so helpful, like they can read my mind as to what I am looking for ! I have never been disappointed ! The arrangements are ALWAYS Beautiful ! Thank you so much.
I recommend Mayfield Floral for every occasion. My family has trusted Mayfield Floral with countless life events such as Homecoming/Prom corsages and boutonnieres, all of my wedding flowers/bouquets, as well as just gorgeous bouquets for get wells or congratulations. All the staff are always so friendly and helpful as well.
Ordered flowers from Canada over the phone for a relative in Cleveland.Delivered on a Sunday, great customer service and definitely be ordering from them again.2016 Updated review - customer service and responsiveness continues to be top notch. Will be ordering from them again. I reaffirm my 5-Star review.
I went in for flowers to take home the same day for Sweetest day the next day. They had lots of rose colors available and they set up a wrapped dozen roses withing 10 minutes. They were very helpful and the price was reasonable. I will definitely be shopping there again.
This is my second time using this florist and I am more pleased now than before. They have excellent customer service and communication; two things I feel are important in business. Thank you!
Mayfield floral always comes through in a bind to deliver flowers same day (even Sundays!)! They make beautiful arrangements and deliver as promised. I prefer to use them over a generic internet company. I would recommend them to anyone. Thanks Mayfield Floral!