We’ve had the best experience ALWAYS getting our bikes fixed/tuned up. Ray is always flexible for requests, work is very reasonably priced (he disagreed to take extra dollars when offered saying his daughter audits the receipts and will yell at him if he took it : ), and if you ever hang out with Ray while he’s working on your bike, you’ll know he is the friendliest and funniest person ever!
Ray is the most amazing kind of person youd ever want to meet and he just so happens to be The only person you want to see about a bike.
The best experience ever Service with a smile and then some want to multiple bike shops and they tell me they could not fix my bike bring it to this guy and he fixed it within 10 minutes And his prices very fair 1st time I actually enjoyed paying a bill My new bike shop from now on I will not go no other place highly Recommended
Not great. I want to like this shop because Ray is a kind human and an expert on bikes, but there are lots of issues.First and foremost, Ray has not worn a mask inside or outside the shop during my several visits. I think this is irresponsible and dangerous, having 2 family members passed away from Covid.Second, we paid a lot to have a bike shipped and when it arrived it was not padded properly and there was a broken piece. Now I have to pay more to get it fixed.Finally, there is always a long, long wait. Ray needs to hire some folks to help out customers.
Very helpful in pick a childrens bike. Even loan us a smaller bike to use to teach how to ride a bike.
Best in the area. Nice, helpful guy, who may even help with getting kid off training wheels
Although I cant get a bike right away, Ray has put out a call for one and if I find one before he can get one says he will put together for a couple bucks.super friendly and a great resource in our little town.
We have been buying bicycles from Ray & Sons for our growing family, and having them repaired there, for the over twenty years we have lived in Maynard, and also when we previously lived in Maynard back some thirty to forty years ago. This is simply our go-to place for all bicycle needs, with personal, friendly, reliable, down to earth service.
Ray is extremely knowledgeable and a very hard worker. Every customer who came in must have been repeat business. The interactions were cordial and sometimes humorous; obviously satisfied customers. Highly recommend Ray & Sons. You wont be disappointed.
Ray is totally awesome! His store is literally wall to wall bikes with all different brands, sizes, styles, etc
The owner is very nice and has a good selection, just dont expect the best price for used road bikes. He showed me if I remember a 2002 trek. It was nice, but a bit old and he wanted 800 for it... too much. He then showed me an 80s road bike and wanted I think around 300. I felt bad saying no, but they were just too much. He put no sales pressure though.
Friendliest, most helpful bike shop around.
Ive been going to Ray & Sons now for several years now. Ray is very friendly,knowledgeable and very helpful! Im grateful for this business and would recommend this to anyone. Plus, the shop is right on the rail trail in Maynard!
Ray provides extremely professional and expert service. His personal commitment to excellence and conscientious customer service is above expectations.
I brought my bike in for tune up and warped tire. Excellent repair
My sons tire popped while on the trail. I called and he told us to come on over. He was great and so helpful.
Ray is very sweet and gives his undivided attention to each and every customer ! also has the greatest patience and will help you find a bike especially for you and let you know your bike size and all. I never knew there were sizes just thought a bike was a bike to ride on road or trails . He is legit the bes . LOL youll never catch me buying a bike from walmart or target let alone another bike shop !♥️ oh and he does a great job with maintenance on your bikes as well !!!!!!
Initially I had mixed feelings about Ray back last year. Then....I noticed a couple days prior a shifter cable was frayed and about to snap. I called Ray and he said bring it on over and well get you fixed up I took the bike trail to Rays and he took me right in and fixed the issue within minutes at a reasonable price. He was very pleasant to chat with while he worked on my bike. So ...I really caught a misread on old Ray......hes cool in my book and great job too.
The owner is the nicest man Ive ever met, wonderfully run with real care put into every bike and customer. Wish I could give more stars!
Great service and they even take certain bikes in consignment also can have custom e-bike Motors made 2 size the bike
I bought my sons bicycles there and now just bought my granddaughter her first bike at Ray & Sons. Go in, tell them what you need, theyll help you find it. No sales pressure - great service yet totally laid-back. Much prefer giving my business to this old-fashioned, family/locally-owned business, than a chain store or online.
I just picked up the bikes after Ray gave them a thorough tune up! Its always good to stop in. And, I got some travel tips for visiting Italy!
Ray is friendly, knowledgeable, and helpful. He helped me find everything I wanted and fixed parts I thought needed to be replaced.He also took the time to adjust my daughters bike for me when I forgot my tool kit at home.
The owner is a great guy. We have had old bikes tuned up and bought bikes from him. Fair prices and friendly service. Have him tell you the story about how his dad got into the bike business.
Excellent service and super friendly. Prices were very reasonable. I will be coming here for services and parts from now on.
“Schwinner schwinner shicken dinner” that’s what ray always said to make the young men get on the bikes. When joe mags was still with us (RIP) he used to get all his special people a new haro or a Schwinn. Sometimes he took the seat off and let them ride it like that. This is by far the best and only bike shop like this around the town of Maynard. Rays brother is a nice guy too. Def check it out!
Excellent service, excellent character
Personal service at all times.Ray set up bike before test ride.he went with me on test ride explaining proper breaking and dismountplus gear shifting and helmet fit.
The friendliest people youre ever likely to meet, and excellent service, too.
Awesome service and lots of levity at the same time. Great family owned business!
Small shop where the owner does all the work himself. Everyone gets personalized service.
Ray is simply the best!
Ray rocks!
Always great
Wonderful.
Ray is awesome.
Ray is a legend