Went in to look at kitchen cabinets. Ended up talking to Melissa who was such a huge help!!! She had great advice and is very knowledgeable about her department. She helped us with design and put absolutely no pressure on us to purchase, which we really appreciate coming from a tight budget. Melissa is awesome to work with! Also worked a little with Chris Brightman for the end of the ordering process - hes great too! Overall we had a really stress-free experience with these two and will definitely go back to this Home Depot for their easy-going atmosphere! Great job guys!
Called to have them look up a product I bought and the person told me they couldnt look it up because I used my home depot card to pay for the product. I asked to talk to a supervisor and was denied and was told the supervisor would give me the same answer. Home Depot will not see any more of my business
LOVE THIS HOME DEPOT, ALWAYS CROWDED BUT THEY HAVE EVERYTHING AND MORE. IF THEY DONT HAVE IT IN STOCK, THEYLL ORDER IT AND ITS THERE THE NEXT DAY. Been to MANY Home Depots and the people here at this one WILL GO ABOVE AND BEYOND TO MAKE SURE YOU GET WHAT YOU NEED..!!
They have everything I need the prices are good and a friendly and helpful staff
Love for home projects make sure you sign up for loyalty program to get discounts
We worked with Dan in the remodeling of our kitchen he is knowledgeable, creative and extremely talented in helping us evaluate various designs and counter tops etc. Other associates seemed knowledgeable and helpful. Our first choice shopping for many things!
Purchased a washing machine in April. It broke down in May. Went through manufacturers warranty, serviceman finally showed up last week in August. Had to order a new part it turned out to be the wrong part. I had enough so I called and spoke to the manager. He told me Home Depot isnt supposed to take them back, however if I brought it back he would personally see to it that my washer was replaced. The manager of Home Depot solved the problem in 10 minutes that GE couldnt solve in 5 months.
Was there this past Saturday asked for help getting 3/4 plywood waited for 15 minutes for someone to show up then decided to qiut wating and check out with my Halloween decorations when I tried to use my homedepot gift card from coin star I was told i could not by the cashier, when I asked to talk to her supervisor I was told by her no one was available. Went to Hermitage Home depot and had no problems obviously management needs to be replaced.
They dont follow CDC/Corporate covid guidlines. They dont have many items listed in stock on line. At todays fuel prices, it costs me too much to go to the location and chance exposure to covid-19.
Love this store. Has everything youd ever need and then some more at a reasonable price.
Have had mixed service. Ordered windows, told they would be in, in 10 weeks, 13 went by, 8+ phone calls, they never processed the order, kept the money. Finally got them installed, in the snow, had to hire another person to fix all the mistakes in the spring. I shop there because of the late and Sunday hours.
Quick in and out place to get things done.
Gardening. Home decor. Love shopping there all my needs at home. Great staff
Best local store for home products. Employees were helpful, but they do seem to need more employees on duty.
Very clean. Pleasant staff. I checked the status of an item online and then found it at the store! It was a great experience.My 4 yr old loved the car cart.
Was great to find what I needed in just a few minutes.
My husband had to load the 5 bags of quick Crete himself, there was a young man watching him do it. Only after a different young man came over to help did the first one that was watching offer to help.
Good prices, good customer service.
Matt store manager is awesome.Everyone helpful and caring. Will drive to Meadville from now on instead of Erie.
Best place youll ever go, youll find things you werent looking for. Prices not bad at all for the quality of there products ☺️. 5 Stars I say. Thank you.
I got everything I was looking for except for sandpaper they are not getting all the sizes or grade in . They really dont know when they will have. 6in. 120,80,100,220,240,300,380 grade for hand sander. Over all the stock is getting better. Check out clerk in the self checkout is awesome yesterday was her last day. Now shes got a New job RN good for her
Always have the items I need for home projects.
Ive hardly ever had any luck with helpful employees. Half the time they dont know the answer or where something is.And dont ever go by what they say they have in stock online. More then once weve gone with it stating they had the item in stock and the shelves were empty. When we asked, we were told it was probably just a mistake online.One time we went 3 times looking for a railing peice (it saying they had 4 in stock) the first 2 times we were told it was a mistake online and there werent any) the 3rd time, we went into the storage yard with them and there they were, sitting on a shelf. Nobody had even looked for them.
Was scheduled to get carpet installed between 10-11 am and its almost 2pm called the store and the stores installer and keep getting the runaround someone better make it right or your gonna lose alot of business
Always love being able to bring my furry friends in with me while shopping. Its too bad more places dont allow pets.
Great experience at Meadville Homedepot remodeling our basement and need a lot of stuff. Robert at the pro-desk was fantastic he new every thing gout me the best prices. Great service I will go there and talk to Robert when every I need anything for my home.
Paint Department personnel help me pick out the paint that I needed to do my remodeling
Well was just in home depot in meadville. Had to pick up a heavy sliding glass door for the neighbor, when i asked the associate for help they send out one smaller built person. I tell them we need more help cause the door is heavy so the kid goes to find some one else while not having any luck and by the time he comes back,some really nice customer comes out and helps instead. I pity the ppl who need help and prolly struggle cause the help at home depot is worthless. This is why i personally would rather shop the mom and pop stores not chain stores.
Not a bad place to shop, as meadville only has a few other places to get the same items.
Called before arriving to make sure they had the dryer in stock I was wanting. When I arrived it was very close to closing time but the workers were very pleasant and got all the paper work, dryer and me completely done and out the door heading home with in 20 minutes. Thank you
Friendly and helpful. A beautiful assortment of healthy plants to choose from.
Nice store. Great place for home improvement projects.
Very good service in the paint department.
Always great selection of all your supplies you will need for any kind of job
The staff was very helpful to finding the products I was looking for, but only 1 cash register open n the rest was self check out ! I will wait in line for a live person!
Good service in the paint department.
Very poor company to work for. Hire people as temps them let them go and hire new temps. Overnight shift is the worse and the manager of overnights is very poor.
Great place great people
Always have what you need
Always have a good shopping trip. Disappointed that they took a political stance on the Baseball issue.
Good except 4 I was wanting paint so I was looking to get some help on what to get ect. Its like pulling teeth. But I guess did get the help I needed. Then when it was ready instead of telling me it was done just set it over on stand & I had to guess it was done. Just alil weird. Mayb the person was new? But now I have sum work too do. Hopefully I can get it done quickly & do a great job. I guess theres always tom. If I dont get it all done today. Its supposed 2 be good paint 1 coat coverage. Behr Marquee 1 coat hide guaranteed lasting beauty & durability interior semi gloss enamel advanced stain-blocking paint & primer in one. Color plateau cant wait to see how it turns out. Got trim paint to.
My home away from home. Seems weekly I need something from here.
Black friday afternoon. No products out of place. Friendly & helpful employees. There were no lines to check out. The customer service deck was training a new person. He was helpful as well. Never had any issues with this store. I prefer it to other home improvement type stores.Only question I have is with military discounts. Lowes had input our info into their system, then I give name & discount shows. Also, since its in their system, online orders also receive the discount. It would be great if Home Depot did the same. (military discounts for online orders)
Employees are very helpful.
Amazing as alwaysTheres always someone there to help. Love that the workers recognize you
Needed a thermostat for my furnace. Found it easily. Love this store.
Very good experience the gentleman that waited on me in the paint department newest business
Always have what I need and such friendly people
GREAT service in the Paint department
I love going in here staff is always nice are very helpful
Everything i need plus all of the things i want
Well they certainly are not enforcing masking so shopper beware. My mask protects you your mask protects me please help me stay healthy. The store itself is, well, mediorcor. Hard to find items, but workers seem more helpful then the last time I was here. First time I wasnt treated as an invisible person, probably because my husband and I shopped for different things.
Bought some kitchen cabinets from the Meadville PA store in August. The expected date on the receipt was 9/22, but the sales associate Dan said, realistically, its going to be a few weeks after that. So I called around the middle of October, sadly, no one at the store can find anything.....cant even find the order.....finally talk to Melissa, in the kitchen dept, she says they will be shipped on `10/22, and theyll be there Friday 10/23. Great, my son flies home to help me install them. we call on 10/23, they arent there. maybe just not received in yet. So we go on Saturday, Dan tries to find then, they arent there. Talk to Hannah in customer service. she calls the vendor, they tried to deliver them, but the store was closed (among the first of several lies, I since have been told the store is nearly 24x7 for deliveries. )......was told theyll be there on Friday 10/30.....10/30, no cabinets, truck didnt arrive (second of several lies)....ask to speak to the store manager,. they gave me Mike, who really had a very poor attitude about it.....nothing he can do. So Saturday I go to the store, talk to Dan, he cant believe it. I either want my cabinets or a refund. Melissa says better call Mike.....Mike comes, turns out hes not the store manager, (another lie)the store manager is Matt. I ask to speak to Matt. Mike told me hes not in( another baldface lie). I spent the better part of my career in retail, and Im not aware of any retail managers with the weekend off. Mike makes several excuses, including my complaint should be with the delivery company, not Home Depot....Im sorry, but the check I wrote in August was made out to Home Depot, not some delivery company. Mike tells me the cabinets are in some warehouse only 100 miles away. Are you telling me, a logistics company cant figure out how to get cabinets 100 miles in two weeks ?!?!?! I offered to drive and pick them up. Hell, get me a truck, Ill bring a whole load back.....I turned to leave and who is there but another young man, wearing a orange apron with the name of MATT and STORE MANAGER on it.....Mike lied right to my face !!!! How can I trust anything you say from now on. Matt wasnt very helpful either., very apologetic, but can offer no resolution.....look, its easy to solve...pick up the phone, call the delivery company, and tell them to send an extra truck this week. Id like to speak to someone at the district or area level, someone above Matt, it shouldnt take this long to get them the last 100 miles....
Great plants and home items. Very clean, friendly staff.
Store is clean and organized price of lumber is expensive rights now though
It has the worst costumer service u never can find help
I shop at this home depot which is about half an hour from where I live, just because of how friendly and helpful the staff are here. Ive not had a bad experience with a single employee at this location. (Unlike the location near me)
Theyre not very friendly
Customer service is wonderful here. Product I wanted on stock,reasonable prices. Was helped to my car with purchase.
The staff was very friendly and helpful but they need more people running the register s for a faster check out.
I love going to home depot, its my favorite place to go tbh. Great hard wear and supplies for painting and remodeling. Me and my boyfriend are going there on our first date
Employees of this store do not wear masks, per Pennsylvania mandate. Ive discussed this issue with the store manager who assured me that it was inappropriate and unacceptable for his employees to not wear masks. That he would take care of that and it would be a priority. Yet nope, the employees are wearing the masks all on their chins. This is unsafe and shows the level of concern the store has for its customers.
Great plant selection
Didnt get all I was looking for a lot was sold out but ill return later. I usually find everything Im looking for.
Its Home Depot. What more need be said? I ask you.
Its a chain, so what can I say. The days of a local person running a store in a community are gone. They have a good selection, but they are kind of pricey on some things. They could be more sustainable, and offer more products that have sustainability in mind. Staff is courteous.
Sold a picnic table to us after selling the same table to a different guy for 1/2 price
Found coated wood we needed for craft table top!Love it!!
If you order online for in-store pickup and your item is small enough, they may put it in the pickup locker thats just inside the entrance. Youll get an email or text telling you its in the locker. Its super convenient and you dont have to wait in line for anything, just enter a code and the door pops open with your stuff inside.Ive also ordered larger items that needed to be picked up in the store at the desk with the computers. This part was a little bit chaotic as there was one line for multiple registers but some of the registers were for returns only, some were for checkout, and one was for online order pickups. So it was just awkward and confusing because sometimes people behind me needed to get through or someone would get called to a register and then have to go back in line because they couldnt process their order at that register. Not a huge deal just kind of confusing.
Great selection. Good prices. Courteous associates.
Friendly and professional service.
Its not Lowes... And that is a good thing. Friendly staff at this location.
Well laid out with cheerfully and helpfully personel.
They are usually pretty good with price, but you never know what youre going to get for service if you have questions about how to do installations Etc, using products that they offer for sale.
Too many people who were maskless, including some employees.
Went for paint today, the employees working the paint dept were kind & courteous. They had the knowledge to help me pick the best value.
Guy wouldnt help me load without a mask on. We were outside, also would be 6 ft from each other. Crazy
Jen and Sean were very helpful
Customer service is great
Great selection. Employees are extremely helpful.
Everyone i have had help me has always been kind and friendly
Online ordering is a breeze and pickup is simple.
Nice, friendly, helpful and kind! ps....had everything on my list!!! Thanks Home Depot!
Hard to find the guy who works in the area you need. Wish they had push buttons like Lowes, but its a lot closer to me.
Was looking for a particular chemical product to kill yellow jackets. They not only had it, but the lady who helped me find it was very knowledgeable and polite.
Very helpful people here
Military discount. Solid products.
Tweaker tastic without the tweakers
I love Home Depot its got about everything i need to fix my place. They have wonderful people that work there and I have never had any of them be unkind. Sometimes though they are too busy to be able to help you. But thats not their fault theyre always helping somebody else.
Nice customer service and returns are a breeze
Love Homedepot, theyre always friendly and help you find what you need
Friendly people, and I always find what Im looking for.
Found what I was looking for and the employees were very nice and helpful
Found what I was looking for.
Support your local hardware store if you can. This place is fine and has a large selection though.
Absolutely horrible service this evening! 1 star is to high of a rating! Waited over an hour for 4 different employees to go get the same exact Bistro set and none ever brought one! Bought a nicer one at Walmart for half the price and had very good assistance! Customers obviously dont matter at this store or maybe there employees just dont want to work!
Went in to purchase a washing machine. Picked one out, added the 5 yr protection plan, and new hoses. They only deliver Tuesday thru Thursday and you cannot specify a time. They call the night before and tell you when they will be there within a 4 hour block. Not acceptable. Ill go elsewhere.
If you need help getting stuff its hard to find someone.