Took care of my Golf R like it was one of their own. Devin was happy to talk for a good 20 mins after close about various topics. The crew even did a couple things outside of the initial write up for no charge. I will not hesitate to bring my car back to these guys for anything in the future! A++. Thank you so much!
My car was having problems with starting. Two places said that the battery and alternator were good, one of those said the starter was good.So I took my car to Specialized Auto, after tracking down wiring issues looking for a ground wire weakness. They told me it was the starter. They searched suppliers and found me a rebuilt starter at a more workable price. They saved me almost $900.00....FOREIGN CARS ARENT FOREIGN AT SPECIALIZED AUTO!!!
We’ve been going here for 25 years. Devin and Russ are the best. Honest, and to the point. They explain my car repairs in terms I can understand.
Amazing service, attention to detail and great communication are just some of the qualities I experienced at Specialized Foreign Car Service.The people here truly care about the customer and the work that they do. I was treated like family.Devin the service coordinator, and Scott the master mechanic went above and beyond my expectations to get me back on the road as soon as possible when the turbo went out on my Audi Q5.No question, I would recommend this company to anyone. Great guys and quality services. Something unfortunately we see less and less these days. Keep doing what you do over there folks.I appreciate your hard work.
I just spoke to Russ, the owner. I had questions about suspension work for my VW Golf. He was transparent, super helpful and I would highly recommend using his business. You dont find guys like this much anymore so go to his business and get your car serviced today! Thanks again Russ! Dan
Managed to chase down a draw on my car’s electrical system that other shops couldn’t resolve. Quick, fair, great communication and, ultimately, took care of a nagging issue.
Always willing to help out with repairs. Very honest. Work done is of excellent quality. Took my 21 year old Subaru and gave it a complete engine makeover. My sixteen year old daughter can drive it with confidence.
Great experience they are courteous and fair. They did a great job of repairing my convertible top.
I needed a 60K mile major service on our Subaru Outback. Got a good/great recommendations from my granddaughter and her husband. Scheduled the service after talking over what was needed and was super impressed with the explanation of the work and the quoted price. I’m and old engineer that has some mechanical/automotive experience, so I was happy when there was no “up selling” or trying to push thinks that are not really necessary. These folks said what was needed, did the work on time and to the quoted estimate. Great job,well done, and I will return for the next repairs on the Subaru
Awesome work! They took care of my vintage 911 when all the other local experts couldn’t handle the job. Thanks
Specialized has been servicing our vehicles since we moved to Southern Oregon from the San Francisco Bay area eleven years ago and cant think of anyone who is more thorough and professional in servicing our vehicles. Recently I had to have my 2002 BMW towed to their facility and not only did they diagnose the issue that caused the tow, they took care of all of the deferred maintenance I had been putting off because of the pandemic (with my permission, of course). My 19-yea-old car now drives like its only 19-days old! Added to their excellent service, my vehicle was returned to me as clean as it was the day I purchased it, including my tire rims (the car wash never totally cleaned them). I always receive an itemized bill and both my husband and myself receive periodic email reminders when certain service items should be taken care of on our respective vehicles.
Good service. Friendly and professional staff.
Went in for oil change, and knew I was close to needing tires. Devin called me with options and got me tires ordered for the next day. He was informative and very fair. They are always accommodating to my schedule and just pleasant people to work with. Highly recommended.
This is an outstanding company. Brought my daughters car here for repair. They were very professional and treated us very fairly. They have a new customer in us we will be back.
Professional, through, and clean shop. All you could ask for in a mechanic. The front desk made sure all of my concerns were noted and gave me an estimate before work was started. Everything I wanted looked at was addressed and I was given a detailed explanation of the work performed and any findings of note. Great bunch of guys, you cant go wrong with Specialized!
Devin, Russ and the mechanics peoples, are all honest, professional and kind.
6/22/21. Very professional . Helpful. Prompt.Great service. Russ & Devon did a great job.
These guys are simply the best. I believe the biggest statement to their upstanding values and diligent work is that three generations of my family all entrust our vehicles to them. They have saved my family members from unscrupulous behavior by other mechanics in the valley. For example, my mother was quoted ~$800 for parts/labor at a certain large local dealership to fix a rattle in her dash. Specialized found out it was just a nut that needed to be tightened and they fixed it for a fraction of the cost. Russ and Devon, the father/son owners, always shoot straight, are friendly and welcoming, and their technicians do the highest quality work. Joel specifically was very helpful and thorough during an inspection of a car I bought. I recommend these guys to anyone who will listen.In summary: This is the place to bring your car for maintenance in southern Oregon.
Best people and service ever! They always go the extra mile, like this time they cleaned off my engine as a perk. Get everything done there for my cars (Mercedes and Subaru) from oil changes to warranty work..they do it all and I know it will be done right.
Check engine light on Christmas Eve, got me in early, saved my butt from getting stranded. I love calling and they remember me!Having a reliable mechanic for my mini cooper is a feeling of being cared for, a safety net.Thanks guys.
I can’t express enough how thankful I am for Russ and Devon and their team of mechanics. I brought my vehicle to them after the dealership wanted to charge almost $1200 to fix an issue with my rear axle seal and brakes. I brought it over to Specialized instead and saved nearly $900 after they inspected it and found out the rear axle seal was just fine. Russ and Devon were both respectful, communicative, professional, and most of all, honest. I felt very comfortable trusting them to care for my vehicle. I wasn’t spoken down to as I sometimes feel as a woman. I was respected and they explained things to me clearly and professionally. I seriously cannot recommend them enough! This is the only place in Oregon I will ever trust my vehicle. Thank you guys!!!
We take our vehicles to Specialized for lube-oil-filter change (LOF) every 3-5K miles and they let us know what additional preventive maintenance is needed. Over the past 30+ years that has been much more cost effective than an “extended warranty” and our cars NEVER break down! We use Specialized exclusively and strongly recommend them to friends and family members.
Had a transmission fault due to gear selector damage and they got it fixed and working great.
They’re the best! Excellent work!
Im somewhat new to the area & decided on these guys because they had the best reviews. I wasnt disappointed. They were friendly, listed the things I needed done by level of importance & told me the things I could wait on, shuttled me to & from work, and washed my car. Im so excited that I found a good mechanic on the first try! Thats generally challenging, especially being female. Theyve absolutely earned my loyalty & Ill recommend them to anyone & everyone!!!
I cannot recommend this shop enough. They have the most knowledgeable, professional, considerate staff and have saved me from a few car nightmares. Excellent communication, expedient service, and so reliable. Honest, helpful shops like this with fair pricing and caring staff are such a breath of fresh air. Thank you!
My husband took the car in and so I cannot write from the work done this morning but can say we have trusted Specialized to work on our cars and pick-up for many years.
Very happy with both their knowledge and assistance. Would not hesitate to recommend them to friends.
Ive been looking for a place to take my sports car to have it serviced and taken care of. Ive sure found it! This folks are great! I really feel that I have now found the true professionals that can care for my special little sports car. I appreciated their attention to detail as they went through the car to make sure all aspects were in good shape along with a true caring approach. Oh and...the cost of service was certainly reasonable. Yep. Id sure recommend Specialized!!
Good people. Honest and fair. Glad we found them.
They were fast and courteous correcting two electric problems and price was very reasonable.
I have relied on Specialty for many years for various types of vehicles. Its difficult to find an auto repair shop you can trust and will do quality work for a reasonable price. Specialty is it. I highly recommend them.
Russ, Devin and their technicians provide excellent and professional service! Our family has taken our cars to them for years and have always had a great experience. High quality work at a fair price!
Russ and Devin have always treated me right. This last visit was no different. All the work was completed on time and even a little extra was done that hadn’t been planned at no additional charge. I feel confident taking my vehicles to Specialized.
Specialized provided the best auto repair I have ever experienced. They fit me in on short notice, diagnosed the problem in a few minutes. Devon explained clearly what the trouble was and the cost. Again, they made time to do the repairs as I waited. The cost was exactly as quoted. Devon even took time out of his busy day to give me advise on my inquiry of purchasing a truck to tow a trailer and offered to advise me further if I had questions. I can not recommend them enough.
Always amazing service from start to finish!Honesty, integrity and knowledge all in one stop. Always a pleasure, whether I am in for the most basic service or a 160,000 mile service. Great service as usual, much appreciated after 20 years of continued service, thanks you guys, keep it up!
Thanks Devin and team for diagnosing and repairing a very obscure and perplexing transmission problem on my Mercedes. Great job and a big thank you!
They have been taken care of my cars now for over 20 years. Always flawless!
I trust Specialized implicitly. I have ever since I pulled in years ago with a problem that a dishonest garage would have charged me to fix—but Russ was honest with me and sent me to another place down the street. How can you beat honesty, kind people, and unquestioned knowledge? You can’t.
Russ is amazing and has been so helpful and patient with me. The techs are committed to figuring out problems and I will definitely continue to work with them and send friends there.
Excellent service. They care about what they do and they customers.
Had air conditioning problems after Seattle dealer repaired. Call specialized while driving and they said they would make room to help if we could bring in shop at opening next day. They fixed the problem in a hour and we continued our trip south. Love the service, shop super clean. Highly recommend.
GREAT CUSTOMER SERVICERuss and his crew are top notch! I have ALWAYS had the best service on all my cars. Russ truly cares about his customers. He put a new starter in my explorer and told me exactly how much it would cost. No surprises. I appreciate his integrity and honesty. I have been bringing my cars to Russ for several years now and have NEVER hand any problems. Thank you Specialized Auto for taking such good care of me. 😊
These guys did a great job on my car! I will go back to them for future work. They are friendly and professional, and honest. 😊
I greatly appreciate Specialized Automotive for their recent work on my Toyota Tacoma pickup. Russ is exceptionally personable and patient - he took the time to explain what the truck needed in order to replace its rear differential. When an unexpected problem arose and he needed to keep the truck overnight, and the loaner vehicle was not available, he offered assistance in procuring me a place to stay. The next day Russ and his mechanics spent several hours’ extra time ensuring a secure job on my truck, but despite the extra labor, after a point they capped my price. I’d HIGHLY recommend Specialized Automotive for the friendly, fair way in which they treat their customers. Thanks, guys!
Had work done on my Tacoma recently. Super impressed with their quality of work, attention to detail, professional and friendly staff and clean shop. It was apparent by how busy they were that they are trusted by so many car owners. Highly recommended and I will definitely be back when I need work done
I got exactly what I asked for and they even went under budget so I got a few other things I was going to hold off on. I highly recommend this place and will be coming back here for all my services.
The price was exactly what was quoted to me. Friendly crew and clean shop. Job was done earlier then what was told.You have a new customer in me. Have already told several friends about you.. Great job, my wife is happy, then Im happy...
So its just like this.... Russ and Devon and crew have become my friends. I was one of those skeptical auto care hunters for the longest time, until I met these guys. Very quickly, I realized they provided excellent service and fair prices, and on top of this, a consistent slice of the the rare and elusive human element.... the experience of sitting down with your automobile specialist and talking about places to eat and music we just saw or are planning to see....I find myself smiling and stopping by just to say hi because again... theyve got What It Takes and what is so often missing.... that human element! Yes they will work the issue with your vehicle and find resolve. You may also realize youve had a great day because youre Auto Specialists are simply excellent humans. Michael McGuire
They’re busy for a reason. It might take a while to get an appointment with Specialized but it’s worth it!
I was very pleased with Devin and his knowledgeable staff. They were able to work on a new car that no one else would touch and did a fantastic job installing some aftermarket parts. The work was done quickly. The quote was accurate and fair. They are super friendly. Thanks guys!
Having a mechanic you can trust is priceless. After many bad experiences at the Subaru dealership, I’m relieved to have finally found Specialized automotive. Great customer service, they were very transparent. Thanks guys!
Definitely recommend Specialized Automotive! My son needed his clutch fixed and they were super fast, and professional! Thank you Russ and team for getting my son’s car back on the road so quickly for him! We really appreciate what you did for us!!
Very professional Great help in keeping our high mileage car on the road.
All of our family members use Specialized exclusively and have been since 1995. Excellent service!
They were very nice and helped me a lot when my car broke down in Oregon even though they were booked and we needed to get home they got us in right away great explanation of what was wrong and what they had to do to fix it And the quality of work and the parts were amazing and they were very cost efficient!
The guys at Specialized are honest, friendly and efficient. I always take my autos there for service and repairs. I highly recommend them.
Extremely professional and extremely thorough, also friendly a hard combination to find in this world. Thanks guys!
Devon and Russ care about you and your vehicle. They are always willing to work with you and explain the in and outs of the work they are doing on your vehicle. If your looking for a new mechanic shop look no further. Give them a try you won’t be disappointed.
Fast professional service. I’ll definitely return if I need a vehicle serviced or repaired.
I was nearby this place when my car engine light came on and the car was starting to get shaky. Fortunately, I made it into the shop and they helped me right away. There were very professional and knowledgeable. They solved the problem and even found an oil leak another shop had missed. Thank you!
We love Specialized! We can always count on them to be quick, honest and fair in their profession. We were told by another shop that our breaks needed replaced, but the guys at Specialized assured us that there was still plenty of life left in them- saving us lots $$!! Thanks guys! You really are something “special” in this industry!
Great service from a family business! Not only are they very accommodating, but very fair in price too. I would definitely recommend Specialized Automotive to anyone in need.
Great shop and great people. They are knowledgeable, honest, fair and courteous. They deserve more than 5 stars. We highly recommend this shop.Our car broke down in the middle of the night and working with AAA found a shop that might be able to service our Volvo (not easy in southern Oregon). After sleeping part of the night in the parking lot we were there when they opened. Even though they were totally booked they found a way to squeeze us in and see if they could get us on the road. They quickly found our thermostat was malfunctioning, the water pump had failed, and one of the hoses blew off. They explained everything clearly, scrambled to find parts, and got us on the road that afternoon. In addition, they noticed the timing belt needed replacing and since it was uncovered we got that replaced for basically the cost of the belt versus an expensive service.Beyond how they fixed the car they treated us great. They noticed we looked hungry, so first thing they directed us to a great local restaurant to get some breakfast while they diagnosed things. Then since it was going to take a good part of the day to fix things they offered us a loaner car so we could go explore nearby Jacksonville -- so we took a hike, wandered some shops, laid in the park and had a great lunch. They turned what would normally be a miserable experience into a relaxing and enjoyable day. This seemed to fit with how they treated everyone who came in -- with respect and compassion. We would highly recommend this shop.
Ive been taking my cars to Specialized for over 20 years. Ive always been able to trust their recommendations and feel confident in their workmanship. I highly recommend Specialized.
Short version, i was going to change my daughters serpentine belt, couldnt get the lug nuts bolts off. Devided to visit these guys, and schedule an appointment and to my surprise he said i think we got time now, so they did the work under the time he said it would take and i keft a happy camper.. I will come back if i need more work done.. Thank you guys.. conversation and work was Superior to your competition
Having a high performance vehicle has its perks. Finding the right shop to work on it is a must. Long- time friend and mechanic Tom Enright recommended Specialized Automotive to me as the place to go. He was 100% correct. Timely, fair and thorough are hallmarks of the way they do business.It’s very gratifying to know I will be treated with respect and courtesy when my vehicles need some maintenance and repair.Great shop, great people.
Russ and his crew are simply the best! Brought my Mercedes in for what we all thought was a new starter. $500.00. Russ trouble shot the problem to a drain on the battery ... $150.00! Love this shop! So honest!
Been going to them for 5 years and I love them! Amazing people and very kind! I wont go anywhere else!
I would absolutely recommend their services to anyone. Only place in town that would work on my car besides the dealership and Devin and his technician found the issue and fixed for less than the dealerships diagnostic cost. Very honest and speedy.
Amazing job! Thank you very much!Blessings to you all!
Russ, Devin and the crew at Specialized are the best!! We have used Specialized for every vehicle weve owned for the last 20 years. The customer service is incredible and they do excellent work. But we are most impressed by their honesty and integrity. We wouldnt consider taking our vehicles anywhere else!!
These guys are awesome! They were just going to do front axle replacements and replace my oil pan and then ended up:-Doing both of those-Draining, cleaning and replacing my transmission fluid-Hooking my car up to see why my engine light was on, which was because my O2 sensor is getting old-Replacing my O2 sensor for parts only and not labor-And a free detailing inside and outEven with all of the extra stuff they ended up working on, it cost less than my original two problems had been quoted anywhere else.They went so above and beyond! They truly just want to make sure everyone drives away in a safe car without any problems. Will definitely be recommending them to all of my friends.
Great service and they saved us 7,800.00! We bought a gently used VW bug from dealership within a couple months we had a problem,dealership said we needed a new clutch 2000.00 later we had another problem Dealership said we needed a new transmission, 8000.00. We said no, and drove directly to Specialized. They diagnosed our problem fixed it at the cost of 200.00. It has been months ago and we have not had any problem. My advice would be Specialized is where you need to go. Thank you!💓
I lived in the Detroit area for 45 years and Ive seen a lot of automobile repair shops in my life. I have to say this is one of the most honest and legitimate shops Ive ever seen. On top of honesty and integrity their prices are more than reasonable. People in the valley should feel very fortunate that they have access to a facility like this.
ALWAYS knowledgeable, thorough, professional and friendly. They won’t upsell you and will tell you the truth about your car, it’s issues, what repairs or upkeep services are coming up in the next several months and cost. I’ve always been charged fairly at Specialized and they’ve always done a stellar job. They are kind and personable while being professional with their clients. I recommend them to anyone who asks me where to take their car to get it serviced.
I brought my Dodge Charger in which had a ton of problems. They were very honest about what my next steps should be, and didnt even charge me the whole price to look at it. I really appreciate what you guys do. Hands down the best experience I have ever had with a mechanic, and I will from now on always go to you guys.
My “Service Englne Soon” light came on last night while cruising down the freeway. Once I obtained the Pcode I called Specialized Auto and Devin offered to take a look at my car within 3 hours of my call! They got me in as scheduled and within an hour checked my car out, diagnosed the potential problem and I was on my way back to work! Thank you Devin did for offering to take a look at my car again before I head out of town for the holidays! I appreciate your quick service and helping to ease my mind today!
Honest diagnosis, reasonable prices and good communication. It all adds up to a great experience. I would definitely recommend Specialized Automotive to all my friends.
I appreciate the custom work done on the installation. The improvement to the ride and handling is just what I had hoped for. Thank you!
I came here based off of reviews from family members that have been going here for a long time. Russ and his son at Specialized are as honest as it gets. They were super helpful, patient to explain everything, and incredibly thorough. They guaranteed their work and simply asked that we come back when we needed anything. Car trouble can be stressful enough and these guys definitely take the edge off. You won’t need to mechanic shop anymore after going to Specialized. Thanks guys!
Solid guys to deal with! Russ was really helpful and knowledgeable with helping me resolve my cars issues. I’ll definitely come back for any future car problems.Thank you Specialized, James
I brought my bosss truck as well as my Prius based on a recommendation from Andersons Auto Body (excellent business too, by the way). Super happy with the results, but more importantly, super happy with the fact that I never felt like they were trying to take advantage of me. Five stars for their excellent service and trustworthiness.
I have been using Specilized for over a decade, these guys are awesome and know what they are doing, I would recommend any Porsche enthusiast to have there car worked on, thank you and I appreciate your professionalism 👊🏻👍
Russ and his son and crew are excellent. They took great care servicing my Audi transmission. The rate was more than reasonable and it was done quickly. Will be bringing my car to them for all my service needs.
These folks are on top of their game. Lexus has no dealer in So Oregon. I have taken my Lexus here for seven years and have never been disappointed. Good mechanics that know their stuff. Honest and can be trusted.
These guys are awesome! I cannot reccomend them enough. I had a spurr of the moment coolant leak and valley autto boys in Ashland recommended them since I was in medford at the time of my coolant leak issue. I was immediately helped and assured. I was treated with such kindness and honesty and I just really cant reccomend them enough!! :)
Specialized is a great choice for automotive care! The staff is friendly and knowledgeable. They take great care of our vehicles for regular upkeep, maintenance, and when issues pop up. The prices are competitive and the turnaround time is great.
Great job of course. They always do a good job.
The service here is always high quality, and the charges are always very reasonable. Would definitely recommend this shop to anyone I know.
These guys are great! Couldnt ask for better treatment. I appreciate the time they take to explain things to me. Great work guys. I really appreciate your help
These are the most honest and professional mechanics I have ever had work on my cars.
Ive been taking my Saab 9-5 here for a few years, and I have been very pleased with all of my experiences. They do a great job whether it is a big or minor repair. Ive been especially impressed by their ability to diagnose issues and fix things quickly.
Ive had work done on my car on 3 different occasions. Every time these people have been forthright & honest with any diagnostics & then very quickly got my vehicle back on the road, on two occasions for less than the original quote. My Dad & I are very happy with all the work done & have no reason to go elsewhere. Its a refreshing change to find an honest group of people who dont try to take advantage of customers who are not mechanically minded..I would definitely recommend them.
I can’t say enough good things about the business,. The owners are always friendly, helpful and very knowledgeable. The mechanics do a professional job everytime. And last, but not least I never felt like I was taken advantage of mechanically or monetarily, like I have been treated by the big Car Dealer Garages! Class A Operation!! I have and will continue to recommend this Business!
Best service I have ever received. Other repair facilities said a total valve job at $2500 was required. Specialized had us up and running and DEQ certified for $313. Highly recommended! !
Typical money hungry people that dont no much. Took a car there that they said wouldnt cost more than $200 to get running. Well make long story short. They couldnt figure out what was wrong with it put parts on it did not need charged a single working mother $380.00 dollars that she had to have the car towed to her home since they now wanted close to a thousand dollars to try to figure out how to get this car running. She had a good friend who is mechanically inclined looked at the car had it running after finding the problem total cost $60.00.. A good mechanic who cares about the work he or she does and the accomplished work he or she has achieved makes for for a real true honest mechanic/person. Bottom line here these guys did not no what was wrong with the car and instead of doing what was right by not charger this lady for things she did not need or things the said they would do. I dont no how some people sleep at night. I also called better business and I was told this was not the first time about these people. There was two other complaints same issues...?? Hope this helps.
You guys are the best! I always feel safe that you aren’t going to try to sell me things I don’t need or work that doesn’t need to be done. Thanks for the years of great service.
Had the basic oil change and 32 point inspection. I am a regular customer of specialized because I trust them and they do a great job. And I feel that what they charge for their services is reasonable.