Ease of rental; good advice about what equipment would be best for purpose intended; good communication about delivery and pick up; friendly personnel

Very professional! The staff was very helpful. Great service and advice!

The are great. Flexible with the ever evolving needs of their contractors and their equipment is keep in decent shape. Jeff is especially helpful and patient. Even when the office is slammed. Thanks fellas.

Very quick and easy pick up no waiting around everything was organized and clean and ready to go

Good service over all.

Everything was handled smoothly and professionally.

Our rep, James, does everything possible to make sure our needs are met.

Jon Canton and his service to me

It was easy and I got what I needed

I rented a large forklift and boom truck for a week, turned into a month. These guys gave me a great rate, and great service. I had a couple problems, including on a holiday weekend and had a service tech there within 2 hours.

Great customer service... I was in town from Portland and didnt have the equipment on hold I needed. I called Mike at UR and he set me up with everything I needed and had it to me the very next morning. Thanks guys

First rate! Medford is a small town and businesses can vary widely in their professionalism and capability. I too was from out of town and fixing up a relatives house - found what I needed and it was as streamlined and simple as tool rental gets. They test-ran everything before loading it, have on-site service (if your rented tool breaks down, they find you and get it fixed) and are pretty laid back about it all. Completely painless and completely professional.( Theres a bad review posted here and Im going to bet its from a competing business. )

We rented a chainsaw for some quick yardwork. We didnt want to buy one - probably wont have another job like that for several years. It was a Friday, so we didnt have to return it until Monday.The gentlemen manning the counter were polite, friendly, and didnt treat me like an idiot because Im a female.They made sure we rented the right size motor for the job, and contacted a coworker in the yard to let him know to get it ready for us.We pulled up to the spot, the yard employee checked the chainsaw for defects, low fluids, and started the motor. He explained to my boyfriend some general tips for running the motor (I wasnt going to be wielding the tool).Anyway, good experience. :-)

They seem to have everything, very easy to work with and friendly!

Great customer service and equipment

They are right on it if there equipment has any issues

Good service

STAY away !! .. from this place .