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Rack Room Shoes
1700 W New Haven Ave #729, Melbourne, FL 32904, United States
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Rack Room Shoes
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Ta
Review №1

Lots of casual shoes, some dressy shoes. Socks galore! Helpful staff. Fun customers! Good buys and in-store sales.

Li
Review №2

Sales person did not know the sneaker i wanted but when i started to look for it it was right behind me

jo
Review №3

Always like buy one get one half price. Like that they have slip resistant shoes which i have to wear for work.

Ke
Review №4

They have a nice selection of footwear...happy with my purchase

L
Review №5

Why are Vans brand shoes less expensive on Rack Rooms website than in the store?

Ma
Review №6

Good shoes fair prices good costumer service

Ca
Review №7

Purchase my sneaker here n i love it

Bo
Review №8

The customer service was below average. The place was in a disarray. The staff does not know the inventory. When we asked for assistance with inventory tried to take us to crowed computer behind register to look at confusing screen. The manager was treating the store like a hangout. His style was supposed to friendly but was over barring. His conversation with the customer at the register could be heard all over the store. The sales clerk who checked us out at the register was not very engaging, terrible eye contact and never asked about our shopping experience. Surprising enough they had larger sizes shoes so that was a plus. You will find a wide selection, but be prepared to find it yourself, listen to over barring manager yacking away and medicore customer service.

Da
Review №9

This really is a great place to find name brand shoes at a fair price. No hassle shopping just find the shoes you want look for your size on the shelves and you are in business. If the dont have your size then look for a different shoe. All the shoes are on the display floor. I like that type of shopping. I always stop by Rack Room Shoes when in the Melbourne Square Mall.

Je
Review №10

They had a buy one get second pair 50% off promo going on but when I tried to buy two of the exact same shoe they said it’s not eligible for the promo because the shoe counts as a “primary pair”. Dumbest thing I’ve heard. If that’s an actual thing they need to place that in the promo

Ko
Review №11

Great affordable prices for nice name brands shoes

Ol
Review №12

Got a very good deal on 4 pairs of shoes. Two of those pairs were half-off and I got an extra $10 off because it was my birthday. Large selection of shoes, too. Although not all sizes are available for all of the shoes on display.

Vi
Review №13

The store always has deal in some shoes. For example buy one and the second has 50% off.

Ro
Review №14

We stopped at Rack Room in Titusville for work boots and a new pair of sneakers. Unfortunately, they did not have the exact pair in my size. The manager there scanned and searched for them. He said they were in Melbourne, and was willing to call down here and confirm, then asked that they be held while I drove down.This made a good situation out of something I was not wanting to do, but really needed.Thanks for helping out so much.

Al
Review №15

Highly recommended. many models and 50% discount on the second pair.

sk
Review №16

I went Sunday to buy my Daughter some Sneakers they have no Selection, they did not have the newest style ore awesome Colors that i saw on line,i bought shoes many times at Rack Room but the last two times was not good my Daughter compared it to payless shoes.

Ki
Review №17

Lots of nice shoes and the staff is nice and helpful.

AS
Review №18

I am very disappointed that this store only had shoes. This store should have more of a variety of items to buy.

H.
Review №19

This place is great I have 9 children and a beautiful wife and Christmas is around the corner so ONE STOP SHOP hahaha shoes for everyone in one hour haha haha all done just kidding lol and the customer service was awesome just imagine all the sizing good Lord thanks for the help

Ke
Review №20

Very helpful staff!!

De
Review №21

My grand daughter was looking for shoes. The selection was good but she did not like any

Ch
Review №22

Found the perfect shoes and at th e perfect price! Selection is great and the staff so eager to help with smiles!

Zo
Review №23

Good experience will definitely return here soon

Ly
Review №24

Excellent service and would have given them a 5 but very few wide width shoes and limited white shoes.

Ez
Review №25

First time there I had a great experience shopping and bought 4 pairs of shoes for $200 dollars. 2 of the pairs were running shoes I tried them out at home on a run didn’t like them brought them back for my money back or to get a different size. They only took back one pair the other they said no because it had a black dust on the bottom claiming they could not resell it. I am very disappointed because my first experience was so nice but now I will never return for the lack of willingness to work with me to get some good shoes that I like.

Ch
Review №26

Love the BOGO 1/2 off deal. Have a pretty large selection of shoes to meet your budget. The staff is always helpful and friendly. Id definitely shop here again.

To
Review №27

Great experience. Bogo 👍

ca
Review №28

Great selection and very decent prices!

Mu
Review №29

OMG, a very large varieties and good prices.

Pe
Review №30

Good selection. Good prices. Friendly staff. Makes shoe shopping much more enjoyable.

Ta
Review №31

It is an Ok place for shoes!

Sc
Review №32

Great selection of shoes. This last trip I was on the look for some decent dress shoes. After searching through JCPENNEYs, Shoe Carnival and Kohls. I ended up going with backroom for their great prices and really a great selection of dress shoes. I deducted one star due to it being very difficult to get someone to help. In all fairness it was Sunday on the tax free holiday for back to school, but in my experience other stores prepared for this and Rackroom did not appear to. Other than that it really is a great place to go for shoes.

Je
Review №33

Pretty crazy today pre-Christmas but the shelves were full

As
Review №34

Staff was super helpful and knowledgeable

Ch
Review №35

Would not take back defective Nike air shoes.

Bi
Review №36

Good pairs of shoes

Wi
Review №37

Great shoe selection, friendly staff, will definitely be back 👍👍😎

Mi
Review №38

Like the buy one get one. Didnt have my size so 2nd pair is shipped free to my home. Nice.

Ro
Review №39

There was great customer service but there are never any good selection on shoes. I am talking about variety of colors. Im sure you could always shop online, but I like the idea of going into the store, and if I cant find what I want I always go elsewhere.

El
Review №40

We got there when the store was only going to be open for another 45 minutes and the store was empty other than for the 2 employees who either chose to ignore us or didnt care that we were there because we were not acknowledged until we went to the register for our purchase. Which, if it was busy or there were other customers in the store I would understand, but having been to 2 other shoe stores in the same mall moments before it was a completly different experience.They had several shoes on display and for the most part a variety sizes to try on, but a large majority if them were out of reach, and since we were invisible we were inable to get assitance. I did notice that several of the shoes had purchased, worn for a long period or time or several times, and returned and were being sold at the price as those that were New. That to me was a big turn off...and it wasnt just obvious from soles, the inner soles were dirty and the shoes themselves were scuffed and dirty, some with food still on them. The disturbing part was, those shoes still had the security tags placed back on them so someone had to look at the shoes!Prices here were lower than some of the other stores at the mall, by anywhere between $10 and $20. I actually purchased a pair that was $15 more from another store moments before and thought I would return them to get the lower price, but based on all of the above, I felt that the other shoe store and employees deserved my business more than this place.I did purchase 2 pairs of summer shoes that were on sale and when we went to check out it was like we were dealing with a robot who spoke only when the register prompted him to get info from us.I always look for the least expensive price or best deals, but there is something to be said about the experience. I have gotten better customer service from Wal-Mart.

Li
Review №41

I absolutely loved it I was only in there for about 5 minutes but I found the shoes that I really wanted, I hopefully will be able to go back there and get them the funny thing is I couldnt find them any place else I went to five or six different shoe stores Rack room was the only one that had them and at a good price too, a great price so thank you

RO
Review №42

Great place...Buy one get second half off :)

De
Review №43

Great selection. Nikes at great prices. I go here all the time.

me
Review №44

Poor service by the manager. Went to try to return shoes from Christmas With the gift receipt and was told the gift receipt wasn’t good enough??? Then why have your store issue them? Rudely explained to come back with original receipt and the card used to pay with to return the shoes. How do you expect someone to ask another person for their credit card to return shoes? Why make it so difficult? Just because they are trying to keep a sale. Bad business practice

Ja
Review №45

Ggod deals on shoes withthe constant BOGO50%off deal.I like their house brand( day five)

Ju
Review №46

I love this store! Staff always helpful. Always a positive experience!

Do
Review №47

I asked about a general shoe size. Instead of possibly walking me back to ailse and showing what they have. the cashier didnt know her inventory so I was led to a boring computer screen to stand and witness the cashier scroll the screen. Where is the shopping experience if I may ask? My home computer can do that same trick too. To add to my one a of kind experience the lady on computer didnt even know how to search for the info on the computer. So she had ask the manager how to search for a specific brand and size. The manager toped off the experience with a nice sharp response to me that left me more confused. I was left to solve my own problem. I soon figured the employees working at this rack room shoes location know nothing of customer service and or care about customers experience.

Ka
Review №48

Lisa was sooo helpful even though the store was really busy. She took the time with us and was very pleasant!

Da
Review №49

Price wise there great, shoe fit nothing for my feet, ended up getting sandals.

Re
Review №50

THE MOST BESTAND, WIDEST SELECTION OF NIKES, GREAT PRICES, NICE EMPLOYEES....ECT..

De
Review №51

One of the only place I can regularly find a decent selection in a size 14.

BC
Review №52

I had a bad experience with no customer service at Shoe Carnival, my son and I came here and as soon as we walked in we were greeted and asked if we are looking for anything in particular. I explained my son overpronates and the gentleman was so kind to help us look for the right shoes, size, and fit. Absolutely phenomenal service!

Sa
Review №53

Iv had good luck here with finding comfortable walking shoes.

C-
Review №54

Good shoes at a good price, great customer service.

Bu
Review №55

The rec room is a great everyday Shoe Store buy one get one 1/2 off they have Timberline theyve got Reebok theyve got New Balance theyve got all the brands I have a lot of shoes I go through a lot of shoes being in construction so these are what I call my everyday shoes I do have other shoes cowboy boots that I paid hundreds even one pair a thousand dollars for but this is a great place to go for everyday shoes that are actually disposable but if you dont care about the probably last a real long time I highly recommend Rack Room

Ja
Review №56

Plenty of choices and price points. The best part of this shoe store is Fabian, the manager, who is always ready to assist you and offer suggestions to save you money.

AH
Review №57

This is the best shop ever,Fabian was so helpful,friendly and professional I will come back again for sure

Ti
Review №58

I like that the have a good selection of wide sizes and slip proof shoes for restaurant work.

Ru
Review №59

I always shop here very nice staff and great sales

An
Review №60

Not many toddler options

RI
Review №61

Great selection of shoes for Normal size feet.. Not for a big foot person..

Li
Review №62

Great sales, selection and service!

Li
Review №63

Just browsing

RE
Review №64

GREAT BUYS AND ALWAYS GREAT SELECTIONS....I LOVE THEM...

Er
Review №65

Hard to find 14s but good selection for kids

Na
Review №66

Nice shoes, good prices, staff very helpful .

C
Review №67

Self service shoe store. Good overall value with decent selection.

Em
Review №68

Sales associates were very helpful and polite

Lo
Review №69

Very friendly and knowledgeable staff plenty of merchandise to be found as well as BOGO sales

Da
Review №70

Great customer service asst mgr lisa is awesome

Br
Review №71

Had the shoes I wanted in the size I needed. Friendly staff, and well organized.

Ji
Review №72

You can find good deals sometimes.

Co
Review №73

Always take advantage of the buy one get one 50% off deal!

Tr
Review №74

Great deals!

So
Review №75

Great variety of shoes at good prices.

C
Review №76

Good mens selection

Sc
Review №77

Great deals

Pe
Review №78

Enjoy Shopping at Rack RoomGood Prices 🌴🌴😎😎

Da
Review №79

Interesting varieties fun shopping.

An
Review №80

Good prices. And selection....

Pa
Review №81

Good family friendly selection

Vi
Review №82

Great place and prices

Sh
Review №83

Love their shoes an friendly staff

Ch
Review №84

Can always find a deal here

Ke
Review №85

Not bad, just not my thing

Ho
Review №86

Staff was impersonal and annoyed I had cash to spend. Dregs running store. Will not shop there again

Sh
Review №87

Mehh. Not enough personnel

Jo
Review №88

Lots of choices

Na
Review №89

Awesome service with a return today!

Ch
Review №90

Prices appear to be less than the other shoe stores. Plus the buy one get one half off.

De
Review №91

Nice store kinda expensive for a rack room

Ru
Review №92

Employees were not very helpful and they were not willing to check inventory to please us

He
Review №93

Good deals we got

Vi
Review №94

Worth a visit

do
Review №95

Good deals.

Jo
Review №96

Wife always finds something at this store.

Br
Review №97

Good store 👞

Ka
Review №98

Love the BOGO

Te
Review №99

Love this place

Br
Review №100

Great deals

Information
15 Photos
100 Comments
4.2 Rating
  • Address:1700 W New Haven Ave #729, Melbourne, FL 32904, United States
  • Site:https://rackroomshoes.com/store/233?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=233
  • Phone:+1 321-726-8773
Categories
  • Boot store
  • Shoe store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:12–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations
  • Shoe Carnival7201 Shoppes Dr, Melbourne, FL 32940, United States