I have been in front of the closed gate since 5am, the posted opening time. The employee said 5:30 when I asked. It is now 5:40 & still closed. Upon inquiring again she not till the bread is done... I am very disappointed, still very hungry & flight out @ 6:05. Will not be getting food obviously due to the fact the 2 employees can not seem to open the establishment. I am from Hawaii & will probably never eat here due to the lack of professionalism... Very disappointed

Waited in line for 30 minutes to be told myself and everyone behind me couldnt order. They ran out of all food. But the 5 people infront of me could.Really.... they were closing soon. And thats what it was.

My Italian sub would have been better if they had bread. Maybe & Subs should be removed from the name.

I was surprised out how good this place was for being in an airport. cooked to order

Its 5:30 and still not open they also opened the gate served an attendant then closed it back at 5:15 Am.

Puerto Mikegives you a 5 star experience. The only time when you become a number and not a name but smile about it. The food is good to. Fast friendly service from every one here.

Says they open at 5am. There was a line standing there since 430am and they didnt tell us till 5am that they opened at 6am.

Great sandwich! Ill be back.

I had a 10AM flight and was unable to grab a bite to eat before heading to the airport. This was the only place open in my area.There were two people working and I received a hot delicious sub very quickly. Glad that this place was open. I will look to eat here again if I must fly through this airport.

The store was supposed to open at 5am on 5 July 2021. The employee told me…Sir we ain’t finna open until 6am because we’re short of workers, We only have 3 employees on duty. Terrible customer service!

I am a big fan of Lennys. Since they really amped up their franchising efforts and began to really expand the brand it has not been as good as it once was. This however was a new low. I arrived at the airport location and the chip rack was virtually empty, there was no white bread, the griddle was not working and they didnt have sweet tea. One issue would have been understandable, but four speaks to the management and lack of accountability.

Food was fresh, but service could be better. Ice for soda machine was empty, and communication in kitchen and expediting was off. Was called to pick up my order a couple of times after I had already picked it up. Also delivery could be friendlier - was just handed a bag with barely eye contact or a thank you. Memphis is becoming a great a city, and I feel it deserves better service ambassadors.

I ordered a Chicken Philly with mushrooms and bell peppers. OMGGGG!!! FOOD WAS PERFECTLY SEASONED, FRESH, CORRECT AND HOT!!! SERVICE WAS AWESOME AND FAST!!! FOR BEING IN THE AIRPORT AMAZING FOOD!!! MY STOP B4 I HEAD OUT ANYTIME I LAND OR LEAVE MEMPHIS!!!!😋😋😋

The food and customer service was excellent. The Muslim cashier is very friendly and she greets customers with a very beautiful smile. Thanks Lennys for great food and exceptional service..great job and I will return soon..

Really great, really fresh food. Staff was super friendly. Prices way lower than youd expect in an airport. Really the best sandwich Ive had in a long home. Very professional and polite gentlemen were working. Was a great experience.

I love Lennys! They have the best cheesesteaks ever! Plus the store was cleaning the staff was friendly, all together great little Sub Shop

While the food was quick, I found the service lacking. The cashier asked for my order and stepped away to do something else when I spoke. Then, mumbled something about my order for a drink and needing to be a bottle vs fountain drink and then forgot some of what I had ordered.Despite the long line forming (more that 6 people), one of the sandwich assemblers stood at the prep line holding her cell phone.I do eat at other Lennys but unfortunately this is one of the few restaurant choices at the Memphis airport.

Almost 30 minutes to get my sandwich. The meat grinder looked dirty and they were literally throwing sandwich meat from one counter to another. I have esten here before and service as well as cleanliness was much better.

The food was fresh and really tasty, but I have to say something about the staff. The crew that was working on 1/31 is amazing. It’s not often you pop into a sandwich shop and feel better after seeing a group of employees who are professional and friendly, all working with smiles on their faces. Everyone was courteous and it’s just really nice to see in today’s day and age. Great job to Crystal, Jerekica, LaToya! You all are an amazing group! Blessings to you all in 2018!

The staff is super friendly and very helpful!! I always come Lennys when I travel in and out of Memphis - and the service is always amazing!The food is delicious too - nothing too complex which makes for a safe travel belly!🦄👌🏽

My sub was prepared incorrectly but LuLu made it right. Kudos to LuLu. Damien also offered to remake it.

My sandwich was delicious but the receipt I got said Look at her eyebrows.. All of the staff was laughing at me. I have alopecia so I have no eyebrows. Mine were healing from microblading. Thanks for ruining whats left of my vacation.

I give it one star for several reasons. The drink machine was out of Coke, Coke Zero,Sprite and Mr. Pibb yet no employee made you aware of this before purchasing your drink. There were piles of ice on the machine up to the drink spouts. The trash was about 2 feet over the top of the trash can. I ordered Turkey and Cheese and received ham and cheese. I heard them telling other customers that they were out of food after they already paid so they were having to chose other items. Extremely dirty. If the restaurant looks like this to the public, imagine what the kitchen looks like. Only positive comment is the staff was friendly.

Food was good. But they closed down at 615 when supposed to at 630. Took 10 min to get a philly and they forgot to make the second one.

This score is being kind. This restaurant had menu challenges- no chicken philly, no veggie philly, no regular philly were today’s challenges. I was informed by another traveler that last week they ran out of bread. Wow!! This is quite disappointing. I would think more effort would be put into stocking key ingredients. Because I like the restaurant, other locations, so well- I will give them another chance in the future. Hopefully, I won’t be disappointed.

Thank goodness its delicious, because the staff was in no rush or mood to be helpful

The food is great, but depending on the time of day, the workers can be quite rude. In addition, it would be great if the prices were on par with other Lennys outside the airport as well as the coupon policy was on track with outside the airport locations.

Great food, excellent service and staff was professional and friendly. Will be eating here anytime i go through Memphis airport

Worst sub Ive ever had. The employees forgot my order, after waiting 10 minutes I finally said something. They finally got off their phones long enough to slop together a pathetic excuse for a sandwich. I paid $11 for a sub and a drink and am rediculosly disappointed. Never ever go here!

Great Food ! ! !Great Service.....Team was Very Nice ! ! !Denell, i think thats his name, nice husky guy makes delicious sandwhiches!!!!Be Back in MAY....hopefully he will be there

One star is more than this place should get. The only reason is for the friendly service and two nice employees, a guy and a gal. But as for the overall appearance of the resturant behind the counter was the worst I have seen. As a manager I instill and demand a leval of pride from my employees. The utincels were not cleaned and used on every sandwhich. The sandwich station cluttered with items from mayo jars to dry bread. The cup station had no lids, straws and out of condiments. Tables with crumbs and trash full. Food all over the floor and the employees didnt change thier gloves when leaving the sandwich station. To the manager, please take pride in your store and train with proper food handling etiquette and cleanliness. To everyone ordering take a look around the counter before ordering.

My wife and I ordered the Philly Cheesesteak sub while waiting for our flight. We were disappointed. Looking at the picture, on the signs advertising the cheesesteak throughout the airport, it had caramel colored grilled meat, onions and melted cheese but the subs we received were bland, room temperature and didnt appear to be grilled.

Rude Staff. I stopped at the door to look at menu. Mgr Eric stood at meat slicer, talking to employee, kept repeating keep moving, dont stop. keep moving dont stop 5 -6 times...I stated, I can hear you...he said. I dont care, Then the girl sneezed,, wiped her nose, snd continued at counter...RUDE LAZY UNSANITARY STAFF

Only had baked chips, and they dont even have the signature lemonade here!

I mean. It is what it is. Understaffed. Slow. Sad.

Staff was nicer than they needed to be at 05:00 AM.

Had Philly cheesesteak sub which was ok.

Incorrectly made my meal. Cant read when the order ticket says no eggs and you get eggs.

Have a great Philly wrap with a drink and it was Awesome!

This place has the rudest service Ive ever had, dirty too.

I dont know who Lenny is, but hes clearly worked hard at making completely tasteless food! Italian sub (the number 1) with everything on it (86 the tomato), and I am only exaggerating somewhat when I say that it was like eating water. Frankly, Im not sure how thats even possible!Boring, bland, bread bearing brutally banal bites.

They need to open on time.

Great place meet n enjoy

Very good .. Thank you