I did online searching and found exactly what I wanted at a reasonable price. I drove up from Madison. They had the vehicle pulled up and waiting for me. Got to test drive by myself. No pressure situation and gave me all the space and time I wanted with the car. I really appreciated that. Thank you!
Great place to buy from.They were totally upfront with everything with my trade in( I was not aware my trade in was in an major accident ) they did a car fax on it and still gave me more than what the car fax said. I would recommend and buy from these guys again thank you for making my purchasing this vehicle so easy.
I saw inventory on the internet. Met Josh the sales representative ( nice guy). Told me the information on them.drove them and bought one.now a happy customer. Great bunch of people working there . Come in and see for yourself
Super friendly and helpful dealership. Low pressure and competitive pricing. Purchased a super clean Toyota Sienna from Josh, love the van and Josh answered all our questions. First time needing a car loan, Adam made the financial side stress free.The whole experience was positive and efficient. Highly recommend this dealer, we plan on making this the first place we look the next time we need another vehicle.Thanks Tri City Auto, Josh and Adam!
This is a BIG THANK YOU to Joe, Adam and Josh for making my new to me car buying experience effortless, comfortable and personal. I recommend this dealership to anyone and everyone looking to obtain a quality vehicle at an honest price. They have a reputation for their solid values and integrity, I back this 100%. Buy a vehicle with confidence at TRI-CITY AUTO.
The folks at Tri City did a great job helping us get my son’s first car. They were very helpful throughout the car finding and purchasing process and were very helpful with a small issue we had shortly after. I will definitely consider going there for my daughter’s car next year.
I bought an 05 Toyota Camry in January 2020 for my daughter. I waited to write a review because I had very bad luck with the last car I bought from a small used car dealer, and I was cautious to leave an outstanding review for Tri City Auto not knowing how the car would fair. Well, let me tell you there was no need to wait. THE CAR HAS BEEN GREAT! Anyone that has done maintenance on it (oil change, new tire (her fault)) has said what a great car it is! Josh and Adam were great to work with. Josh tried to get me as much as he could for my trade (the lemon) and while I would have loved for it to be more, I wouldnt have wished that vehicle on my worst enemy...I had a great experience here, and I would definitely go to Tri City Auto again.
Drove 2 hours to this dealership to buy a certain used vehicle and it was totally worth it. They werent pushy and they were extremely kind. The whole process was very easy going. I didnt feel pressured into buying extra stuff. Definitely recommend it!
Great dealership! Friendly staff! Was straight up with price of the vehicle and history of the vehicle. Best experience I had all week while shopping for my Honda Pilot. Would most definitely buy from them again. Shout out to Josh! Thanks for being patient with me.
Bought a 08 Ridgeline from here . Super friendly guys . Vehicle was super clean inside and out, price was right on for age and mileage . Had to drive halfway across the state to get this, so I was a little nervous . Financing was a breeze . Took it home and gave it my total inspection and was pleasantly surprise that everything was gone through and replaced. A couple dealers prior said they do a 27 point inspection and they got a nasty phone call after I found nothing was inspected and replaced . GOOD JOB . HIGHLY RECOMMENDED
I bought a ford ranger from these guys in april of 2020. Fuel pump went out on day 1. Needed new front brakes and rotors on day 1. In less than 4 months the engine jumped time. Ford garage wanted to charge 5000 dollars to fix. Yes I said five thousand. If I could rate these guys at negative 5 stars I would.
Bought a 09 Honda Ridgeline from these guys a few days ago. Its fantastic! Josh and Adam were extremely helpful. 10/10 would recommend! Thanks guys.
If you go to Tri City Auto Sales for your next vehicle, you will be happy you did. You will be greeted when you pull in, but not pressured. They are very professional, and have very nice vehicles. I purchased an Acadia (2008) and I love it. It is clean, runs great and they helped me finance it! The guys there are very nice and helpful. So I would recommend them to anyone looking for vehicle!
My husband and I just purchased a truck from them today. From the moment we walked in the door we felt welcomed. They made the stressful situation of looking for a new vehicle easy and smooth. We found the vehicle we wanted and got it same day. Made the 166 mile round trip worth every mile!! I cant thank these guys enough! Highly recommend!
I never thought buying a car could be so enjoyable. Great deal and great guys! Thank-you!!!
These guys are AMAZING! They are honest, no pressure and great people to work with! I love love love my Tri City Auto Car! Thank You for an amazing experience!
Wonderful to work with! We were looking to upgrade vehicles for our growing family. Joe & his team were so helpful in this process. We’ve had our vehicle for a few months now & are enjoying every minute! Thank you Tri City Auto!
They will not negotiate. They will not accept a full price $20K cash offer with them paying for a $200 one month warranty. I walked because I did not feel like I would be protected as a consumer here. I feel my last counter offer was more than fair.
My husband and I searched and struggled for quite a while before thankfully finding Tri City Auto!! We believe in the experience of buying a vehicle and that includes a personable team of salesmen that are patient and willing to listen and assist their prospective customers to make sure their needs and desires are met. That is exactly what we found in Tri City Auto. It was an easy, laid back and professional business. We were able to test drive the truck we were interested in alone without the company of a salesmen and I thought that was also very important in choosing this business. We test drove the truck with ease and comfort. The entire process was relieving and enjoyable. Thank you Tri City Auto for being a prime example of a great, personable and easy to work with business! We will be returning for future purchases!!
As a first time buyer, I was very nervous about car shopping, but Adam and Josh made the process easy, straight forward, and quick. They were super helpful and a pleasure to work with. Thanks so much for helping me out guys!
I bought a used Toyota Tundra through Tri City Auto Sales and I had a great experience with the staff there. It was a very welcoming atmosphere, everyone was helpful, and it wasn’t high pressure sales. I would highly recommend Tri City Auto for anyone buying used cars!
Excellent car buying experience. As you know, wading in the lower priced used car waters can be a treacherous activity. After looking at many cars and being skeptical if I was going to find a reputable dealer with a quality car I found a car here at Tri City. They were professional, polite, and the vehicle was exactly as described. A quality vehicle for my teen driver and a great transaction. I can highly recommend Tri City with zero reservations.
My wife and I recently purchased a car from Tri City Auto Sales and we couldnt be more satisfied. We worked with Joe who was very easy going and didnt use any typical used car sales tactics. It turns out he was the owner which made the experience more impressive. Ultimately we purchased with Joe at Tri City Auto because it was a down to earth experience which left us feeling confident that we would be satisfied with any future dealings such as service/maintenance.
I apologize for the long comment in advance, but it’s worth itI am not one to write reviews, but I feel like all the negative comments can push someone away. I just wanted to share my thoughts, I purchased a car about 2 years ago from here and Tri City was amazing and treated me very well. Unfortunately I got into a car accident and needed a new vehicle, my first stop was back to Tri City Auto and they recognized me right away and was extremely helpful during a very stressful time. All of the guys down there are for the customers, the finance guy is AMAZING (I believe his name is Adam). The best financial decision I ever made was giving him 15 mins of my time for a crash course on credit / credit score. All the information he offered boasted my score... wait for it... 46 POINTS in ONE MONTH!! Now I am 19 years old and have a near perfect credit score, this opened up lots of things for the future and I couldn’t be happier. Thank you so much Tri City Auto. I will be happily returning when it comes time!
My wife and I recently purchased a Subaru Outback from Tri City Auto Sales in Menasha. We love the car, looks brand new and drives great. They offer a large selection of quality vehicles on their lot. Definitely need to check out their ever changing inventory if you are looking for a vehicle.
Great people, a pleasure to work with. Got thing done quick and easy. Got an amazing car for a good deal.
Great experience, no hassles, very knowledgeable
This is the third car that we buy from there for a family and friend.Adam in finance and everybody that works dealership are very professional Im very friendly and listen to Adam been finance very knowledgeable great ways to help you
Joe and the staff did a great job! They followed up on what they said they would and went above and beyond .very pleased.
Purchased a vehicle from them couple years ago. Still going strong. Just wanted to chime in and let them know. Great customer service.
Josh was very helpful. Very genuine and not just in a rush to sell a car. Made the whole process easy and fast. Very good service!
Tri-City Auto is NOT your typical used car sales business. LOVE THEM! They go out of their way from their sales to service of your vehicle. Very accommodating - friendly and trust-worthy...would recommend them to all! Great prices too! Check them out!
My wife and I had traveled all over Wisconsin trying to find a good dealer who understood our needs and wanted to help but was not your typical pushy sales team. The men at Tri City Auto Sales made us feel welcomed and comfortable. They let us do the shopping and answered every question we needed and we were able to find the perfect truck for my wife. We will be going back again. Thanks Tri City Auto.
We love our Subaru Outback that we purchased from Tri City Auto a few months ago! Finding people that we trust and get along with is extremely important to us when we purchase anything, especially a big item like a vehicle, so we do our research and take our time. It is challenging to find both a vehicle that has what you want and finding the sales person completely trustworthy, but we found it at Tri City Auto. Everyone was professional yet laid back and made us feel welcome and comfortable! We highly recommend checking them out for your next vehicle purchase.
Excellent staff and service. Josh was very helpful, honest, and forthright, and they do a great job of preparing their vehicles for show and sales. I would definitely recommend them to anyone needing a quality vehicle ata fair price.
Dealership was not forward when discussing damage related to a vehicle on their lot and attempted to down play the accident as minor cosmetic damage and would not provide more details when asked 3 times. Additionally the dealer was condescending on topics related to price and negotiating.Good luck to the dealership
My bosses helped me to look for a new vehicle cause my old one is not useable at the moment. So I needed a vehicle soon. Well they found a real nice vehicle online from Tri City Auto. So that same day I went to go look at it and loved it. So I purchased it. The workers there were so helpful and really nice. And Troy got me a good deal with the vehicle and the financing. Thank you so much and I will definitely recommend them.Also I want to say that I did not get pressured to buy the car like other car places would.
Best used vehicle buying experience ever. The folks at Tri City Auto do a great job of taking care of the customer. They made me feel very comfortable during the process. Will definitely be working with them again.
These guys are the real deal! They make the car buying process seamless. They go above and beyond to make sure youre happy with your purchase for years to come.
Recently purchased my second vehicle from them. It was a pleasure the first time and nothing less the second time around. Worked with me on trade in and got me into a car I’m excited about! Will recommend to friends and family for sure! Thanks again!!
Great buying experience. Everything was quick and easy. I was also given a very fair amount for my trade in. Would go back again!
I dont believe they check over their cars well enough. When I got home from the 80 mile drive the check engine light came on in my 2009 Subaru Outback. It was a $60 sensor so not that big of a deal. The car also had a low idle which caused it to stall a few times but was easily fixed by a procedure I followed on YouTube. The power steering made some noises the next day and I noticed it has been leaking so I replaced it which was kind of a pain and waste of a half day. The tire pressure light was on so the sales man filled the tires and it went away temporarily then came back on while I was driving home, when I called the owner said they disable the sensor so who knows. The owner said I should have paid for the extended warranty but I said all of this shouldnt be happening right away, he offered to look at it but I being a hour away its not so convienent so I just fixed the issues myself. If you buy a car here make sure you really check it and test drive it for a good amount of time, they also do not haggle on price so in the end I basically paid what they were asking plus another $260 on sensor and power steering pump and a bunch of wasted time.Update 5/14/20: the company never reached out on this issue which Im not surprised by. Im over it, just wanted to update.
After visiting several dealerships, we found Tri City Auto Sales to be the best place to purchase a vehicle. They have a good selection available and they made the process easy and straightforward… no more spending hours at the dealership! We will definitely return for future purchases.
I looked and looked and looked all over for a nice used vehicle. I found Tri City Auto and was hesitant because I didnt want to put up with a dealership. But Im so glad I walked in! I got a reliable car with a reasonable price. Josh was such a great help, and I knew what I was driving home with.
Great Experience! Helped replace a 2010 Kia with a 2016 Chevrolet Colorado. Highly recommend; great service, friendly people, and a wonderful vehicle!
Nice staff. Easy to work with and quick. The vehicle I purchased runs like a top and was extra clean when I picked it up
I just bought my car in May. Had a quick and easy process. They didnt try to pressure you into buying a car. Great place to shop for a car.
Went to multiple used car dealers and Tri Citys vehicles, prices and service far exceeded the other places. The car is running great. Will recommend this place to others and will definitely check back here when/if were ever in the market for another car.
Bought a Nissan Titan from Tri City with low pressure sales honest pricing and with a car fax on vehicle. This was a great experience and sale with friendly staff. Pleasure to work with. When Im in the market for my next vehicle.This will be my first stop. If your in the market or just browsing check them out. Im sure youll be pleased. Highly reccommed! Thanks Tri City! Keep up the outstanding service.
Had an amazing experience all around from start to finish. I felt like they valued my time, but were not rushing me out the door at the same time. They also are very knowledgeable and were able to answer all of my questions that I had.
I had a great experience with the people at tri city auto. The time for them to respond to questions was very quick and well appreciated. I am very satisfied with my purchase and the services they had provided.
Tri City is run by incredibly nice people who clearly care about their customers. My family recently purchased a vehicle there and we have been beyond pleased with it. They made the whole process very easy and we would highly recommend working with them.
Most vehicles are super clean and fairly priced. Not much room for negotiation, see my first comment. Josh and Troy were very straight forward.
Great place with a nice selection of used cars! No pressure sales. Steve and Mike were friendly and knowledgeable. Found what we were looking for and will definitely go back for our next car purchase!
I wish it was possible to give them no stars. Our experience was terrible here, the worst I’ve ever had at a dealership. We were looking to purchase a used SUV and were out test driving different models. We went to tri-city because they had some in our price range that we were interested in.As soon as we walked in, we were greeted by a guy at a desk. I think he is one of the owners. When I say greeted, he asked what were up to. When I told him, we were looking around at different models we are interested in, he responded by mocked me. He asked what our price range was and then preceded to tell me that everything out there under nine grand is junk. He seemed annoyed we stopped there while shopping around. I have no interest in doing business with someone like this, so we immediately left. Don’t waste your time with this jerk.
Extremely happy with my experience Tri City Auto. The customer service was exceptional. The owners went out of their way to make sure I was happy with the deal, the car, and the loan I received. I will definitely be returning if I ever need another vehicle. Thank you!
Talk about a diamond in the rough. Tri City Auto was able to get me the van I wanted and direct me to the financing I needed. They were able to meet my timeline and do it with great service! I would highly recommend them to anyone looking for a quality vehicle.
I purchased my first car there recently and given the choice I would do it exactly the same way again. They have great people and great quality cars. I couldnt be happier with my purchase.
They were a great and friendly place. Helpful and not pushy when it came to selecting and helped us get financing. Would definitely recommend them to anyone buying a vehicle!
Had a very pleasant experience with the team at Tri City Auto after a very exhausting search for a new-to-me car. For being my first time purchasing a car through a dealership they made the process easy and painless. They were pretty straight forward about the car and what to expect when purchasing from their business. I never felt pressured or awkward at any point. There was a little hiccup with the battery that went unnoticed until we got it home and tried to leave a few minutes later. HOWEVER, they went above and beyond my expectations to resolve the issue. I called and Josh (who Im assuming is the owner of the business) & another team member were right to our house in a matter of minutes to replace it and get us up and moving again! Im in love with my new car and Im beyond appreciative of the experience at Tri City!
I had a great experience here. I left happy and satisfied. I highly recommend!
We have now purchased three vehicles from Tri-City and couldn’t be happier! They are fair, honest, and take good care of returning customers! Highly recommend!
I bought my car about one year ago from Tri City Auto. I had a great experience working with them and still love my car! Even now when I need something they have gone out of their way to help and I truly appreciate them. I will definetely buy my next used vehicle at Tri City Auto. If you havent checked them out I would encourage you to do so before making a purchase elsewhere!
We have bought a total of 6 cars now and each one has been great. The service is awesome and I love that they remember me by name. Next time I need a car I am definitely going back to Tri City Auto Sales.
Highly Reccomend! Great customer service in a timely manner to ensure a returning customer. Cant thank the team enough they went above and beyond.
These guys made this process easy and painless. They helped me with a vehicle that had the features I wanted at a price that was what I was looking for. Couldnt be happier with my purchase. Thank you,!!!
I have not purchased a car in over 15yrs, and I kept looking at Tri City inventory for approx 6 months. I purchased a Volvo from Joe and Nicole which I had an issue once the car was purchased, but Joe made everything right and will definitely purchase from them again. Thank you Joe for working with me through the issue and I am loving my new car!
This is a great place to buy a used car! They have some of the nicest, cleanest cars in the Fox Valley! Super nice friendly people! We bought a car there and it is still running great! Thanks Tri City Auto!
This place stands behind the vehicles they sell. I can say that i am very satisfied with the customer service we received when we bought our vehicle here. I will recommend this place to friends and would also go back when we are in need of another vehicle!
Bought a used SUV from Tri City. Shortly after had a minor problem. Didnt effect how the SUV drove, but it was a little discerning shortly after buying a vehicle. The guys are Tri-City were more than understanding and went above and beyond to fix the problem. Great peace of mind buying from honest people.
Great place, knowledgeable staff and extremely nice inventory selection. We love the Acura MDX we purchased from there and will be back in the future for our next vehicle. We will be recommending to all our friends and family. Thanks!
Good thanks to God because the dealer staff treated me super well and if I ever bought a car I would really go to that dealer because they treated me well and I was grateful to them thanks to all the staff that attended me and I could go satisfied with the car that works
The guys at Tri City were very friendly and helpful, got a great deal on exactly the vehicle I was looking for - a brand-new looking Subaru Forester.
Great people to buy from. Down to earth, honest, lots of excellent options and made it super easy to get a great vehicle, loan and registration taken care of as well. Check them out.
Bought a 2012 Camry SE here in March 2018. They let me squeeze in last minute before closing to buy the car I was interested in. Love it to this day and the monthly payments arent so bad.
The staff was friendly, knoweledgeable and courteous with taking care of my needs. They were agreeable in making ajustments to the car and did s o promptly. -Mike R.
Pleasant to work with fixed problems noted on vehicle. straight forward would buy another vehicle.
I’ve been screwed over by the little car dealerships before in the Fox Valley so I was hesitant when I went to Tri City. My wife and I were set on a Subaru at Bergstrom but decided to check out a Prius at Tri City. The folks at Tri City made me feel like I wasn’t being screwed over and told me the thorough testing that they put their used cars through. So far we’re pleased with the Prius and hope it lasts 300,000+ miles. We did get a 36-month warranty for only $20ish more a payment. I might’ve gotten screwed over but at least I can sleep better knowing Tri City will make things right if our Prius ever has issues. I’ll definitely be buying my future Toyota’s from them.
Bought a subaru Impreza. Didnt even have the car for 2months and have to spend 600bucks to fix both BROKEN sway bars and housing for oil is leaking and leaking coolant. Dont go to tri city for a car
I had been looking for a vehical for several months. I was.very skeptical about purchasing a used vehical. I am older and didnt want to spend a lot of money. I purchased a Pontiac vibe. Perfect for the grandkids and room for their equipment. That being said...I am very pleased with my purchase. The sales people were very helpful and friendly. They took care of all my questions. They were not pushy like some dealerships. I referred a friend to them also and she was.very pleased with how she was treated. Im definitely going to recommend them to anyone who is looking to purchase a vehical.
Very friendly and professional sales staff. No pressure and were able to answer all of my questions prior to my purchase.
Great working with Josh quick and easy will recommend to friends and family.
Awesome service, they allowed us to test drive a range of cars and make some comparisons without trying to push any particular car on us. And were very upfront about the mechanical work that has been done and repairs that have been made,. Definitely would buy a car from them in the future.
I had a great experience with this dealership and I love the suv I got from here
Helpfull and friendly employees with an honest, non-assertive type sales mentality.
Awesome and very understanding guys.
Awsome people and experience! Thanks loving the 2010 sequoia!
My daughter bought a car from Tri City around 4 months ago. At the 3 month mark her engine started to act up. She called Tri City and they told her to bring it in. The problem was that she lives in Green Bay and was told by another mechanic that her engine needed to be replaced. She told them that it wouldnt make it back. They told her if it breaks down they would send a tow truck to pick it up. Well the engine blew on the way to Menasha and as they said they sent a tow truck. They paid half of the bill for a engine which was great since there was no warranty. A week after that she heard hissing from an air conditioner line. She was told to bring it in. After their mechanic said it would cost $150 she was then told by Tri City Auto that they would cover the cost. They have been very helpful and compassionate towards my daughter and I would recomend that any body that is looking to buy a used vehicle should stop at Tri City Auto first. They will stand behing their cars and their customers. Thank You for Standing behind your product.
After our truck battery died at Kwik Trip today, Tri City Auto Sales helped us by sending their guy with the charger/starter to get us going again!
Dont negotiate at all, salesman dont even try to sell the car. I asked the price of one vehicle and the salesman answers, too much. I feed discriminate and really disappointed.
Ive bought two cars from them over the last decade. They seem fair on their prices in comparison to other dealers. Neither vehicle was a lemon.
I realy love my 2005 Lexus and the owners were very helpful in all aspects of the sell thay held it for me for over a week and took good care of me after the sall. would buy another car from them when I need one. and will tell my friends about them
Does not negociate on price AT ALL. Wouldnt even consider a 500 dollar drop in price for some damage to car
Pleasant experience!
Family owned and operated since 1971!!!
Good is Good and Faithful
Great people!