Sedgwick has been my go-to company for nearly 30 years. Their staff are reliable, informative, and always professional. I rely on Sedgwick to keep my house warm in the winter and cool in the summer. They are the best!

Wayne came out to give a quote for their service plan. I don’t know if we will go with it yet…but I want to bc Wayne’s customer service was so excellent! Clear he cares and knows his job. Interested in helping.

They check my heating system in the winter and air conditioning in the summer. I really like their professionalism and promptness.

I got good vibes from the guy the minute I got him on the phone. Very kind and transparent. Dad vibes. He did not feel like a salesman and actually encouraged me to go with a cheaper option. My only complaint is their AC units are slightly pricier than I wanted to spend. (Classic story) I’ve heard people get them for $2,00-$3,000 and I’m paying $4,000. Literally my only complaint but it’s also rather possible that that is a standard rate in my area. Regardless, the demeanor, the service, the time frame, all of it was the best. I would definitely use this company again.

Technician David Morris was out to do prepaid maintenance on the AC. He called before he arrived and was friendly and professional. Service call determined we needed new replacement part for the unit and the prepaid plan meant we got a discount. Very satisfied. Just a note - I forgot to ask him to mask up when inside. He volunteered to put on shoe coverings though.

Ethan and all the service people you have sent have always been on time, respectful, professional and pleasant. Our furnace and air conditioner so far work really well! Thanks.

We have been Sedgwick customers for years. The products and services have always been high quality. Their service techs have always been friendly and professional. Response time has always been quicker than expected.

A thorough check out of furnace was performed. Patrick explained all details and did an efficient job getting our furnace ready for winter.

Excellent, knowledgeable technician. Did not try to upsell or price gauge me. Answered all my questions. Very courteous and helpful.

Technician showed up on time and did a thorough inspection of the complete AC unit. Replaced the defective hard startup. Had broken connection. Also sprayed off AC unit. Very impressed by his thorough work. Also very nice to chat with. Thank you very much. Highly recommend.

Great service & staff-polite, honest & knowledgeable. We particularly like Miles as our service person as he help us over past few years.

We just moved into a new home, so I scheduled a diagnostic, and Sedgwick explained how the systems work and how best to maintain each component. It was well worth the money to prevent future issues and maximize performance by maintaining the systems properly from the beginning.

Simple amazing service and prices. When my AC stopped blowing cold air on a Friday, a technician from a competitor proposed a fix and the price seemed extremely high. I felt as if they were trying to take advantage of me, so I called Sedgwick immediately, having heard positive reviews of them in the past. Sedgwick sent a technician over within an hour on a Friday afternoon, Jeremy worked quickly and did a great job explaining the process. Not to mention, the price was LESS THAN HALF that of the competitors AND he didnt try to upsell me a new AC. Sedgwick will be my go-to for all my HVAC needs moving forward.

David was very personable as well as professional. He communicated what he was doing and why at every step of the process. Even though it was a Saturday evening at 8:00, he cleaned & repaired our AC as if it were Monday morning at 8:00. The fees for service and parts seemed a reasonable expense.

Thanks for the excellent service and professional conduct of your representatives . He is a valuable asset to your organization- his ability and interest to communicate with us is outstanding !

When we woke up sweating Saturday morning, I knew we needed help fast. Sedgwick had put in our new furnace in January, so they were the logical ones to call. The phone was answered quickly, even at 7:10 on a Saturday morning, and I got a call from the service tech within 15 minutes. He showed up a bit before he said he would - the only negative here is that he said he would call before arriving and didnt. He got right to work, found the problem and we had blessed cool air flowing in short order. It wasnt particularly cheap but well worth it for the professional, fast service. Recommended.

The crew that showed up and worked to install my AC unit was on time, very friendly, efficient and did an excellent job. They even stopped by my neighbors house as they heard their unit not functioning properly and help them out. What an excellent experience. I highly recommend!

Very responsive company. Expert and friendly service. Office personnel very helpful. The serviceman Chet was a pleasure to deal with. Really an expert and kind. System up and running. Cool as a cucumber now. Thanks Sedgwick for hiring great people.

Always do a great job. Super efficient and within their schedules time.

Great helpful experience. Only charged the trip charge to blow out a plugged line and cleaned up before he left. Very quick responding. Will be first call again.

Wayne showed up to fix my NEST thermostat.He put in a C-wire, and figured out there was an additional, sneaky place in the system that the unit wasn’t linked to. Worth every penny, and they fit me in the same day I called.I asked for a card, to make sure I remember this Company next time I need them.I will be asking for Wayne.

Horrible experience. Overpriced, non transparent and terrible customer service.First they don’t provide any information on the phone on minimum charges or diagnostic fees.Second, the technician replaces a component but can’t tell us what the price is because “the system is down”. I later found on the invoice that they are charging $140 for a component that costs $12 online.Third, because the system is down the technician can not charge us for the service and he let us know we will receive an invoice in the mail. Well, not only we did not receive an invoice but we got a threatening letter asking us to pay an exorbitant amount for a small repair or expect legal actions. And asking us to pay by 6/25 when the letter was posted on that very same day and received in the mailbox on 6/30. Also saying they had tried contacting me which is a lie. They never called/mailed before.Unbelievable. A scam. I would not recommend them not even to my worst enemy.

Great and friendly customer service. Knowledgeable techs. Very well run business. Even though this is a very hot period and everyone is having AC issues, they were able to come out same week to assess the issue.

Wayne is a quality technician that has been helping to keep my old furnace and AC running for years. Very trustworthy and he will not sell you anything you dont need!

On a holiday that was 95 degrees my AC went out. Despite a busy day Sedgwick put me on their schedule and came to my house within 90 minutes to get me up and cooling again. My dogs and I really appreciate that kind of service. Thank you!

The diagnosis of the problem and installation of the new A/C unit were both great experiences, with the service people involved explaining the problems and/or necessary info very well. I cannot speak to the value of the unit but it does appear to be quality.I also had two positive experiences with customer service on the phone. My only problem, however, was with the fact that I was not notified as to the appointment time as it approached (as I was told I would be.) Ultimately, I had to leave a live international work call (online) due to the installers knocking at 7:15 AM. Perhaps “my bad” for assuming that they wouldn’t come before 8 AM (when I knew I would be done.) A courtesy call the day before would have been nice, and professional.That said, everything else was good, well done. Thanks Sedgewick!PS- both David (diagnosis) and Colton & Ben (install) were courteous professional and explained things very well! Thanks guys!

Jeremy was truly a professional. I am grateful to have had him as my technician. Thank you!

Everything was great good job on time and a real value. I use the annual service plan.

Excellent job getting our AprilAire humidifier ready for winter - on time, professional.

I have tried various HVAC services as a way to save a few $ but I keep going back to Sedgewick They carry quality product lines and their techs are professional and competent. In the end, it is worth the money especially if you want to maximize the life of your HVAC system.

First, we were pleasantly surprised by their responsiveness. From our call, a technician arrived within two hours, announcing arrival half an hour ahead. Once he arrived he quickly diagnosed and isolated the problem to our ancient furnace control electric panel, independent of the furnace itself. He then said that he would have to come back with another technician the following day due to the nature of the repair, which happened the first thing in the morning. Within two hours of their arrival, our furnace got back to action.then, at the end of the work, we were again pleasantly surprised by the bill, which was not bad at all, considering the type of work that they had to perform and that the work spanned over two separate visits.Both of the technicians were friendly, courteous, very clear as to what the work was going to involve and left the work site spotlessly clean afterwards. We would certainly consider hiring Sedgwick again and recommend them to our friends and family as well.

They were very professional, on time and knowledgeable. I couldn’t have asked for a better team of installers. Thanks again Travis and Seth. Thank you Jarrod for making this happen.

Cameron was great, timely, professional and very friendly.Have always had great experiences with Sedgwick!! Recommend 100%!

The technician arrived promptly after calling to say he would be there shortly. The service was done in a timely way. Cam wore shoe covers while inside and asked if we wanted him to wear a mask. He gave me his card and said to call with any questions or to report any problems.

My ac was not working and they were the only people that were able to come out that day. Wayne, our tech was wonderful. Very knowledgeable and awesome guy!

Fantastic prompt and professional service. Truly excellent job!

Trustworthy professionals. I’ve been relying on Sedgwick for 20 years. Never an issue and always top notch techs

Efficient service with a very knowledgeable person. Excellent service

Technician was professional and personable and explained things in an easy to understand way. The service call identified some issues in my HVAC system that require replacing as they are ancient. No work was done yet as we await an estimate.

Consistent with each experience I have had over the years, from calling for an appointment through completion of tune-up or repair, each member of the team is helpful, respectful, and transparent. You could not go wrong using Sedgwick

Had an unusual situation with my old air conditioner which was going to make installing a new one costly and difficult. Brent was able to find a satisfactory solution. Your price was good. Looking forward to the installation of my new air conditioner and furnace.

Very good service- came on time. Friendly person who came and seemed kind and informative.

They were able to send Brent out to repair my old AC unit within an hour of calling on a busy week in July (while other businesses were booked for weeks or didn’t answer their phone). He was wonderful, knew the problem right away, and repaired our AC within a half hour. Absolutely recommend and will use again in the future!

Prompt. Even arrived early. Jeremy was extremely knowledgeable and courteous. Jeremy diagnosed the problem instantly. Bad capacitor.

We had an emergency during the heat wave and lost our AC with a one week old baby. Sedgwick came out as soon as possible and way before anyone else we called. The technician Cameron was very professional and had us back up and running in about 15 minutes. We are definitely using them to replace our AC unit in near future!

We had our 25 year old furnace & AC replaced by new units with Sedgwick and we couldn’t be happier with our products and the installation process. Sedgwick helped us pick the perfect products for our home and we’re so grateful! No more nickel & diming our furnace and AC to keep them alive.

Everything went smoothly, Karl was good to call before and when he arrived was quick, professional, and thorough... answered all my questions well.

Chet was on-time, knowledgeable, and took the time to explain any issues. Will definitely be using Sedgwick again in the future.

Fast efficient professional and trustworthy. Will likely buy a new unit from them when mine cant be fixed.

David with Sedgwick came out same day to diagnose and fix our AC issues. He explained everything thoroughly, had great customer service and was efficient.

We’ve had Sedgwick take care of our heating and cooling needs for years. Alway efficient and pleasant technicians.

The Sedgwick guys were professional, knowledgeable, worked in a timely fashion but didnt rush, and answered all of my questions. Also the maintenance man/ salesman Miles was excellent. He knew his business, was also professional, answered all questions, and very helpful and kind.

From the initial visit to assess our needs, the quote, and work being carried out, it was a simple and hassle-free process. A gap came up in their schedule quicker than expected so it didn’t take long to get everything done, well ahead of the summer. Recommended

Very prompt and courteous. Reprogrammed my thermostat which fixed an irritating setting. Did a thorough job of checking everything.

I have never had a bad experience with Sedgwick team.

They responded quickly to our phone call of NO HEAT. Brent came out that day and determined we needed to replace our 18 year old furnace with a new system.He set us up with temp heat and replaced our entire system the next day. Furnace, A/C, and Zone Control System. New system works great and our home is more comfortable than before.We received great service from a great team!

Would recommend, Jarrod came out to quote us a new furnace and AC, he was very knowledgeable and overall great customer service, We have not yet had our install done (scheduled for 7/9/21) but after getting quotes from Apollo and Pronto, Sedgwick had a better pricing overall and just better experience. Thank you!

Fantastic! Came to our rescue when our air conditioning stopped working during a very intense heat wave. Identified and fixed the immediate problem and then also gave some tips for maximum efficiency. Friendly, professional, and very prompt!

Amazing that they were able to come out within an hour. Found the problem right away, showed and explained everything clearly. Friendly and courteous, charged reasonably and I was very happy with the whole experience. I will definitly recommend Sedgwick!!

Excellent, knowledgeable, professional service. Loved the job they did installing the humidifier.Also had them diagnose and fix a bizarre issue with the AC, they found and fixed a hidden corroded wire as the root cause.

Matt and Terry are all around pros. Our very old furnace broke down in sub zero weather and they were able to quickly mobilize and also gave us the options to either repair or replace our system. We went with a new dual stage furnace and it works great!! We’re lucky to have chosen Sedgwick.

The tech was having a bad day, but the owner made sure he made it right. Ive been using Sedgwick for about 2 decades now.

Very good customer service and professional techs

Brent was extremely knowledgeable and very efficient. He identified the problem and shared several solutions.

Our technician was on time, pointed out all that was needing attention plus tips for preventative maintenance, and offered us options to keep up-to-date on service. Very professional, friendly, on time and accommodating.

Technician Patrick was professional, knowledgeable, and prompt. He diagnosed why I had no heat, fixed the problem, and explained clearly what had gone wrong. A real asset to your team!!

Wayne was the service tech both times that we called Sedgwick. He always called with his ETA and met is ETA both times. He was very respectful, put on his shoe coverings and mask, immediately went to work with no dilly dallying. He solved both problems quickly, explained the solution in a understandable way and was out the door. We are very happy with his manner of going after the problem people skilles and expertise. Thanks, Wayne

They remind me to schedule maintenance. They are thorough.

Wayne was our technician to have our HVAC system maintained for winter. He called prior to arriving and I was also sent an email from Sedgwick with his photo for identification. Wayne was friendly, on-time, and did a thorough and quick job. The invoice gave a complete description of the work that was completed along with recommendations for extending the life of our unit and increasing efficiency. He explained different plan/pricing options without being at all pushy. Highly recommend!

Same day scheduling and repair was able to be done on site with materials.

Always good service and a friendly tech

The company sent a person out within an hour after I called about my heat being out. The Technician was knowledgeable and very helpful and finished the job in a very short period of time. He made filter recommendations and even helped me with a future install of my Eccobee thermostat. I would recommend them.

Always right there to solve a problem with no sweat.

Outstanding installation crew. Thank you to Colton and Luke. Appreciate analysis of Larry and his f/u.

Camron was polite and answered all of my questions.

The technician was friendly and professional. He was on time and did a nice job.

Have used Sedgwick for decades. Tech was professional and very competent. Pricing use to be competitive, but Ive noticed that several other highly regarded furnace maintenance companies have offers that put Sedgwick 30-40% higher for the same service. I’m not referring to the $49 dollar offers, but fall promos for $99 or $109 from HVAC companies in direct competition with Sedgwick. In previous years, Sedgwick did have offers for loyal customers. May have to change next season.

Installation problem last winter with furnace that caused condensation to back up from AC. Repaired at no cost.

I have used Sedgwick for years. Brent has my service representative and is exceptional. He kept my previous a/c and furnace going as long as he could so I was confident in his recommendation to finally get a new system. I would highly recommend this business

Showed up as scheduled and did a nice job.

Jerremy Chan did a bang up job of repairing my 25 year old furnace in spite of my help. He did a methodical analysis of the malfunction and and was able to pinpoint the problem in a few minutes. Gave me the choice of a new furnace or a new control board. After making a few checks on the furnace the rest of the furnace seemed to be in good condition. So I chose a new control board. Luckily he had a replacement in his truck. He replaced the control board which had a dozen or so wire connections in careful and profession manner. He is a very personable and cheerful worker. He speaks well for Sedgwick. If nothing else he deserves a big gold star.Tell Jerremy that when I got up that morning I smelled a strange order in the house. I thought it was coming from outside. With 2020 hindsight and having been in the electronic business for over 50 years you woulld think I would recognize the smell of burning electronic parts. It would probably have saved a little time if I had thought about it at the time and mentioned it to Jerremy.Bill

Very satisfied with sedwich and especially Wayne the technician.

Wayne was professional, honest and up front about what needed to be done.

Thanks guys for fixing my furnace flue liner and installing a new rain cap, also fixing my hot water hood up to code!

Wayne was knowledgeable and pleasant. He did a great job.

Chet from Sedgwick Heating and AC, called in advance, arrived on time this morning at my home in Bloomington MN. Super nice, professional, helpful and informative. Furnace inspection, testing and tune up. Outstanding job and customer care. Thank you. We highly recommend Chet and Sedgwick.

Great job, guys! Thank you for responding quickly in the middle of the night to a couple of old people...Ha!

Brent found the problem quickly and repaired it just as fast.

Efficiently performed routine maintenance

The technician called prior to arrival, an email was sent with his photo and even with mask on I could tell it was him. He did the tune -up of A/C and discussed with me any issues, nothing that needed repair. Very pleasant and knowledgeable. Very happy with this visit,

We purchased our furnace a few years ago with Sedgwick n have been very happy. Maintenance program is a great way to go. The gentlemen that cane out for recent maintenance (Chad) was great. Highly recommend Sedgwick’s!!!!

I had an air scrubber installed on my furnace. When I requested information through their website, Sean responded quickly and it was intalled by Jeramy the next morning.

Have worked with Sedgwick for many years. Always superb service!

Theyre very honest and do not try to upsale you on extra repairs. They also have been extremely polite and give thorough explanations of work they have completed. I absolutely will be using them for all my future AC/Furnace repairs.

The service man was very nice. I felt very comfortable having him in my home. He appeared to be knowledgeable about what he was doing and explained everything to me. I would give him a 10 out of 10!

Annual inspection of Furnace and AC unit. This call was on the AC unit.

I recently sold a home and after inspection needed some furnace repair. I called Sedgwick, and Chet responded for the appointment. I can’t say enough about how professional, knowledgeable and pleasant he was. The first appointment resulted in some parts to be ordered and a second appointment was set up. Chet did all the follow up and work as necessary again in a timely and professional manner. I highly recommend Sedgwick Heating and will definitely call in them again fir any future heating or cooling needs. Dan C.

I needed a very quick turnaround on a furnace inspection because Im selling my house. I called sedgwick late last night, and right away today they had a technician out at my house. He took all the appropriate safety measures and was extremely helpful answering our questions. The service was completed quickly, and included the detailed inspection report we needed. I would absolutely recommend Sedgwick again and will certainly turn to them in my new home when needed.

Patrick always is very amiable and professional as well as thorough. I‘m always glad he’s the one to come to the door. He must be an outstanding employee. Great service.

Sedgwick has served me very well for over 25 years. I cannot say enough about them—they do an excellent job on all fronts. My awesome service guy is Wayne who often goes above and beyond fielding my questions and helping me keep my home at the right temperature safely and w/o having to purchase unnecessary products. Sedgwick wont let you down!