These guys are the very best definition of a local family business - very straight forward and honest. Ive had service done with them for years and they have always been great to work with when scheduling a pick-up and drop off. We bought our snow blower and lawn tractor from them. I would not go anywhere else for my rider and snow blower sales and service.
Ive been dealing with them for 30 years. Fast, Friendly & Extremely Knowledable . Thumbs Up Gentlemen !!
Very honest and they explain everything in exelaint detail.Fixed a low hour 1999 Simplicity Coronet rider for me.It was my parents and I used it when I was 20.Now I’m 40 and I’m still using it. Works great!
I had my John deer fixed here about a week or two ago. Let me tell you, it’s like night and day! It’s my fist lawnmower I’ve never used one before so I had no idea it could drive like that and sound much quieter. The whole thing is so much smoother and sounds better. If I would of know it’s supposed to sound like that and drive this way I would of taken it in to be serviced before the barring broke off the motor. I’m so pleased with the way my mower turned out! 10/10 They got it in nice and fast my dad took it there for me and delt with the situation. It was so bad so it was like a 4 week turn around which isn’t bad considering how broken it was.
The people at this company are always very respectful, extremely knowledgeable, and want to make sure they get your equipment back to you in a timely fashion. 100% recommend this company to anyone I come across!
Excellent service as always. Best people to work with. Friendly, patient, and super helpful. Job well done!!!
Exceptional customer service. Highly recommended.
Good experience people there that do a good job
I want to thank the Nelson Brothers for going the extra mile and talking with Simplicity to get my snowblower taken care of. They took away the charges that would have been occurred and made sure everything was good to go. Thanks for your help on everything. I would recommend them on any service needed for equipment.
Owning old Simplicity and LawnBoy equipment can be a challenge. Many other outdoor power equipment dealers closer to me laughed when I said I needed service or parts. If it was not new, or bought from them, forget it.Nelson Brothers not only helped, but were honest, reasonable, and true to their word. This is so Important!This is the first post I have ever done. Ever. Why is important to know? Because simply taking care of the customer, as with any purchase, should be a given, and often is not. Its taken for granted. Nelson Brothers are old school. You are not a number, but a name. They tell you what it is, openly and honestly.Nelson Brothers from day one put my concerns above telling me I had junk and trying to up-sell me. That is very respectful.Forget all the other power centers in SE. WI. Go to the Best Kept Secret around for service and sales of outdoor power equipment.My highest recommendation.
They are great, helpful and honest!
Good people. I have utilized them on a couple of occasions and I have always been happy with the service. Highly recommend them.
Excellent customer service!! I love that they dont sell me more than I need. Their prices are fair & they really know how to take care of their customers.
If there was a rateing for 10 stars Thay would get it from me !!! Fantastic service Fantastic service super nice guys why would you go any ware else! The Nelsons are the Best!!!
Highly recommend their service department. Honest and fair. They gave an estimate and came within dollars of what they stated.
These guys really know what customer love is all about. A while back I had a combination of several Simplicity mowers and was having a tough time finding parts. Those guys did and were great. Don’t waste your time any place else. These guys rock!
Fantastic service all the way around. These guys are the best! Professional, respectful and great value overall. Highly recommended.
Great service and selection. Knowledgeable an friendly staff. Bought my last two lawnmowers and snowblowers there!!
Wouldnt take our riding mower or outdoor equipment anywhere else and have been using Nelson Bros for many years. Honest, very transparent and fair, always fix items correctly the first time, and just plain nice. Couldnt recommend more!
Personal service, great advice, reasonably priced.... Honestly the whole experience was so positive. A welcome change....
Very helpful and pleasant staff. Ive used Nelsons services several times.
I always try to purchased from someone who knows the product and helps me find the best selection. Joe Nelson did that. I always try to find the business that has Outstanding Customer Service. Nelson Brothers is the Absolute Best. I like a business that helps the Community. I found out later that a donation was made to our local high school as part of our purchase. All that and a Fantastic Price. Thank You Joe and Nelson Brothers . You guys are the Best.
Great and honest people, takes time to evaluate your situation. Makes suggestions to select appropriate lawnmower to your land. I got a nice Toro from them and it works beautifully. They also inspect your land, lawnmower and provide shipping! Thank you Ryan and family for your business!Tony Sierra
My Toro lawnmower that I purchased from a big box store several years ago was nothing but trouble. I decided that before I spent one more dollar on repairs, I would get another mower. The staff at Nelson Brothers were absolutely great. Very patient, informative, and helpful. After talking to me over the phone, I stopped over and looked over their inventory (early June). I went ahead and purchased another Toro and upgraded to the Super Recycler. Best decision I could have made. If you are looking for a family run business that wont be going anywhere for a long time, this is the place. I will be going back to Nelson Brothers next month to replace my 25 year old Toro snowblower which will be handed down to one of my kids. Thanks again Nelson Brothers
Good customer service and quality workmanship are becoming increasing rare.Great customer service and quality workmanship are almost non-existent.Superior customer service and quality workmanship are extinct, or so I thought, before working with Nelson Brothers Power Center.This family owned and operated little gem is HANDS DOWN one of the BEST places I’ve ever work with of any trade or profession.Joe, Ryan and the rest of the crew ALWAYS provide friendly, respectful, exceptional customer service, stellar workmanship and unparalleled knowledge all at VERY reasonable prices.They really do go the extra mile for their customers!If you’re ever in the market for a lawn mower, snow thrower, or need service on your small engine or outdoor power equipment, do yourself a favor…go to Nelson Brothers Power Center, you’ll be glad you did!
These guys are the best! They are knowledgeable, and they are on your side. If you can do it yourself, they will point that out, along with good tips on how best to do it. If there is a less expensive alternative, they will present it. As long as I live close enough, I will never consider going anywhere else.
Amazing..they are the best family owned sales and services place in the area..hands down..
They had exactly what I needed and a great price
Joe was so kind, honest and helpful. He took his time to explain everything to me. I will be taking all my small engine equipment there because I feel I wont be ripped off. That means a lot being a woman. Excellent customer service!!
OMG these guys were amazing. I had been searching for over 2 month to get my snow blower serviced and everyone kept tell me that they didnt service every brand of snow blower. So I called my lawn mower guy and he told me that he takes all his equipment to Nelson Brothers, so I said let me call them. I dropped off the equipment and within in 3 weeks my snow blower was purring like a kitten. That you guys for an awesome job, you are greatly appreciated.
Always willing to help.
Bought my zero turn from here the guys are great,helpful and reasonable, a must go for lawn equipment
Just bought a Snapper 550z from Nelson Bros, it was a demo unit. Ryan was great to deal with, they went above and beyond what I ask them to do. Recommend going there and buying, super happy.
Friendly people. Had the parts I needed
Great family company. Took my snowblower in for a tune-up this Fall...first experience with NBP. Service done on time and snowblower purrs like new. These guys actually care to do it right. Drop-off/Pick-up service is really convenient.
Great customer service! Very knowledgeable staff.
They worked on our lawn mower - fair price - great job and the nicest family business - highly recommend these people. I just called and the phone doesnt work? Whats up - hoping they didnt go out of business, I need them to work on my snowblower now.
The staff is very nice and helpful, talked me thru a repair on a friends mower.
Fantastic people, excellent service andvery reasonable prices. They are by far the best outdoor power equipment dealer that I have ever dealt with!
The most awesome service! Educating me was also included & much appreciated! Great job, Ryan!!
Great customer service. Very friendly staff!
Awesome A-1 establishment. Team work 1st class service.
Great guys to work with. Outstanding small engine work. Always fair and honest.
Honest guys, reliable service, and fair prices for parts and service.
Wasnt able to do any business, but the two gentleman I spoke with couldnt be more honest and pleasent to talk to ‼️ Extremely honest in their accessment and responses.
Great advice and rapid service. Top place.Dec 2017: Once again great advice and rapid service.
The guys here are super helpful and have given me advice several times when I was working on a do it yourself fix.
Dropped off my dads snowblower today for routine maintenance. Reasonable prices and quick friendly service.
Hands down, simply the best! The service they provide cannot be beaten!
Ive been doing business with them for over 25 years and have never been disappointed. They keep my Simplicity garden tractor running, and running, and running like the Energizer Bunny!
Very friendly and knowledgeable staff! Have used their services for years and have never been disappointed.
Good service. Good quality residential equipment
Great selection and excellent customer service!
Great people to do business with
Great, first time in VERY helpful .
Very helpful. Friendly☺
Knowledgeable and friendly staff.
Helpful professional
Very knowledgeable and friendly staff but very busy and behind schedule by 2 weeks.
The best customer service around
Great place to deal with, great people
Great service and knowledgeable personnel
Graight service