I brought my Galaxy S20 up for cracked back glass. They had the replacement glass in stock and had it fixed in less than a half hour. I would highly recommend this place for cell phone repair. They also have a lot of cases and screen protectors available for purchase.
Super fast work and much cheaper than the apple store. Great experience overall.
Sam was amazing!!! I was referred to this location by a friend and I was not let down. Sam preformed grand scale magic on my Samsung Galaxy Note 10 Plus after I was told it could not be fixed. Im beyond impressed and completely satisfied with his skills. I will recommend Express Phone Repair in Mentor in the future to all who will listen!!!
Sam provided excellent customer service and made me feel like he genuinely cared about getting my device fixed as soon as possible. He was able to replace the screen for my iPhone SE in about 30 minutes.
Sam is the epitome of customer service and product knowledge. He anticipates the next step and takes an immediate response. Knowledge and service on Sams level is a rare commodity today. Do not hesitate to take your electronics to him or refer family and friends.
Fixed the back of my iPhone XR very quickly. Very nice and professional. I would recommend if any one needs it also fixed.
Highly recommend! My Samsung phone had a cracked screen and damaged panel. Sam was able to order a new panel for next day service and fix my phone for a fraction of the cost of a replacement. It only took him 20 minutes to repair it, and it looks brand new. Awesome customer service, very professional.
Fast service.My phone was fixed In 20 minutes.Super repair, highly recommended.
Fixed my iPhone here in no time very fast and affordable.
Sam was fast and professional, he fixed my laptop in no time.
IT WAS AMAZING!!! and fast and quick and made it so easy and it smelled so good in here. the worker was really nice and smooth
Had an excellent experience with Sam at Express Phone Repair. He was very knowledgeable, helpful and honest. My boyfriend had dropped his phone and the screen broke in a way where the whole panel had to be completely replaced and Sam went out of his way to make sure the phone was repaired right away.
I had a great experience here. I had a jammed sim card that I made 1000x worse by trying to fix it and unjam it myself. They were able to take my phone apart and safely unlodge it without hurting anything internally and keeping my screen intact. The price was reasonable and the service was quick. Ill be back here when I inevitably have more phone troubles due to user error. Thanks!!
Thank you for the great service!! Sami found the problem on my computer and fixed it. We then tested it several times to make sure it worked snd I was comfortable with it. I highly recommend Express Phone Repair!
It was so helpful to have this help with someone who knows what they are doing! I appreciate his follow up for my phone and computer. I will be back if I need help!
Super fast and easy to get the screen replaced!
Walked in, replaced camera lense on an older model phone (had part in stock!) And it did not cost a fortune!EDIT! After taking plastic off the back of my phone I realized he replaced the back of my phone with a black glass instead of the blue color my phone is...doesnt bother me cause a case will cover it but it would have been nice to mention it before taking my money and letting me walk out to figure it out for myself
Brought my laptop in not knowing what the issue was. Within minutes, the problem was diagnosed and the part ordered. Within a few days, it was repaired and working better than it ever has. Great service and very knowledgeable. I’ll be coming here again
The gentlman was prompt, curtious, and very reasonable. I had my phone before he said it would be done. I highly recommend this phone repair business.... Thanks
Great service. Very fast. Life saver!
The guy Sam he is so professional he fix my broken iPhone less then 10 Minutes.Hes so honest.I will Recommend Express Phone Repair to my family and friends. Thank you so much Sam 👍
Awesome device service, didnt take long at all to have my iPhone 10 s fixed whereas Verizon said they wouldnt fix the back. Why pay for insurance on your phone, if you dont get all the service you pay for. Thank you Express phone repair for everything!
The phone was answered when I called ! Repair was fast and efficient. Sam was nice and kind. Would definitely recommend for a phone repair. I also got a coupon for next time. Hopefully isn’t a next time 😂 5 stars.
Waking up on a Sunday morning my Samsung S-7 phone screen was black making the it inoperable. I called around but couldnt find a repair shop that was open or who had the part needed. One service quoted that it would take 2 days to repair leaving me without a phone for that time. Really? Drove to Mentor from Beachwood. Sam from EPR perfectly performed the needed service in about an hour. He was very professional and friendly. Appreciated that Express Phone Service was open on Sunday.
Sam was very responsive when I contacted him! Great prices and fast service! An honest business! Will recommend!
OK wonderful experience took care of me immediately worked out the best way to solve the problem with my computer put me back in business thank you very much
I was very happy with my experience here at express phone repair. He gave me a free screen protector & was very helpful with all my questions I had! He also stayed longer to help us. I would highly recommend coming here!
I came in with a crisis and the man was very helpful. It only took about a half hour and my phone was good as new. And the cost was affordable. Cheaper than a new phone.
Great Customer Service. Very Professional and Responsive and took care of all of me and my daughters needs. Thank you for your Wonderful Hospitality Over and Beyond
Fast service, perfect fix thanks so much! Fair pricing.
Excellent service. Done quick.
Fast easy convenient great service
What a great and quick service. Replaced the back one my Galaxy 10. Reasonable price and looks like new.
Fixed my phone screen in 15 mins wow 🤩 I highly recommend
Very good customer service, helped me out with everything I needed and did it for a great price. Would definitely recommend a friend. Will be back
Very nice owner but plexaglass cover for phone cracked 2 times he put on within 10 days at $50 per time with no warranty. Will not go back. Never dropped phone just cracked both times
Highly recommend going to Express Phone Repair - Sam was incredibly helpful, and not only fixed my iPhone within ten minutes, but explained how to best protect my iPhone from future damage. Never gonna waste my time scheduling an appointment at Apple again.
Sam, was very helpful. He explained the issue with my phone and had it fixed within 30 minutes or less. It was easy and affordable. I was glad they were opened on a Sunday. I recommend them.
Very fast and a very great job. If I would recommend anywhere it’d be here
Express Phone Repair is the best! 👍 Sam is the best! 👏 He attends to all your needs and makes sure you are happy before you leave the store. Extremely trustworthy and you’ll be sure your getting the best service and best replacement parts!I have been here 3 times over the last 2 years, and the service, expertise and prices cant be beat! He is so nice, so knowledgeable, so honest... and Ive recommended this Express Phone Repair shop to several friends. I come down from East Cleveland and people come from Cleveland Down Town etc, because this place and service are so good! Thank you so much! 🙏
Why fixed my phone with in 10 minutes highly recommended!
Wonderfully professional, efficient, warm. Would highly recommend! Great value!
Great service! He even stayed after closing to help me with my phone. I highly recommend if you need help with your phone to go here!
Very fast and friendly. Great job. Would recommend. Phone good at new .
This was a very nice place and repaired my note while I waited. Recommend for anyone
Fast and very knowledgeable and helpful. Had front and back of phone looking like new again in no time. Galaxy S10+
Very informative and good with the repair. Was very fast with the repair. Would come back for other repairs on my tablet or even my phone in the future.
Sam did a great job fixing my iPhone Xs Max screen. This place is fast and reliable!
Excellent customer service 10 stars. They are Magicians.He fixed my phone less then 5 minutes wow mine blowing 👌👌👌👌👌🙏
The service was quick and very professional. Sam was polite, knowledgeable and repaired the phone quickly. Would highly recommend using their service!
I called this morning answered right away dropped my phone off at 1015 had it done by 1115 . this place truly is an express. the guy here is super nice and respectful 👏 this is the best phone repair experience I believe everybody should be aware of . best phone repair service in mentor ohio hands down
Sam was awesome to work with! He listened to what we needed and stood by his word! Repair was completed quicker than quoted! Thank you Sam!
It was quick service. Very well mannered. Sam is an excellent employ.
Had a 4 star experience, however not long after getting my screen replaced, my camera has fogged up. Will call tomorrow as I was wondering if this was covered under warranty.
Sam was very helpful! Went out of his way to make sure that I was completely satisfied with my repair. I am a repeat customer and I have been thrilled with the service every time.
Very fast service,great deals. Sam is super friendly. Good job. Thank you
IPhone screen is not quality at all. Will not allow you to see the screen with polarized sunglasses on (looks like privacy glass but when you look straight at it). Brought it back immediately and Sam replaced it again to fix it. I thought it was good but now you cant see it when holding the phone in landscape orientation. 🔥$200🔥 Also, basically forced a review. Asks to sign into google then grabs the phone with no explanation, searched for the company, presses 5 stars for you, then asks you to write a review. Explains the 600+ reviews.
My service here was fantastic they took care of all my issues and it looks beautiful thank you
Awesome job . Fixed my phone in an hour. Good price saved my info .and didnt have to go pay twice the amount for a phone in the box
Sam did a fabulous job. My daughter broke her phone and Sam fixed it. There was a special piece the phone needed and Sam needed to keep the phone for a week to order the part. When it was returned, everything is working perfectly and it is like a brand new phone. Thank you Sam!
Quick, easy and was very friendly! It was the only place I called that could actually take my phone type! Very good job!
My phone was broke and unable to be fixed per Ascurion(At&T). I was so upset that I was going to lose all my photos. Express Phone Repair fixed my phone and restored ALL my data! He is amazing!!
They gave us the best price around to fix my iPhone XS Max today. Thanks so much guys you did it so quickly and you did a great job. They even included a screen protector! Highly Recommended!
I had a cracked screen along with LED bleeding- I called in and Sam asked to see my phone before making any promisrs. I was promptly seen at the store, he assessed my phone, and repaired it promptly. Excellent repair and very knowledgeable and helpful. Thank you Sir.
Great experience . was able to help me I can be a tough client. Big ups and love _treetop
I called this location and got help from Sam. He was very helpful and got me in and out within 30mins. Fixed my screen on my iPhone and made my day a lot better. High recommend
Quick and excellent service that broke my phone. Have an RGB light on my Asus phone. Had screen replacement and hasnt worked sense. My phone stays hot all the time and my battery life is 10% of the usage I had before they replaced my screen. Wouldnt recommend.
The young men here are so nice! I bought a Samsung Galaxy Note 10 from them and I got a fair price and great customer service too! It was almost time to close and he fixed 2 phones sold me a phone helped me set it up and fixed a mans iPhone and all while doing everything at the same time by his self. Great job! I would recommend anyone here!
I highly recommend this business. Fast and great service!
Service was fast and worker was very polite! Highly recommend
The gentleman a great and quick job with multiple items that needed to be fixed on my iPhone.
I would definitely recommend this place for Phone repairs! It was nice and clean on the inside and the guy were very professional! They explained everything step by step so I knew exactly what they were doing with my phone! The price was inexpensive and the wait time wasn’t long at all! Thank you so much Sam!
They fix my phone less then 20 minutes Higley Recommended!
Customer service is amazing highly recommended to everyone!
Never had such fast and amazing service. Extremely reasonable and careful with your devices. Extremely helpful and so much better than the phone company itself. Dont waste your time elsewhere.Highly Recommended to every one.
I wish I could give a 10 star review to Sam. He gave my phone a new life! My Samsung Note 10 Plus phone was starting to lose battery life very quickly through the day. It would go from 100% to almost dead in a few hours. I called a few other places and no one would attempt a battery replacement on this phone because of the delicate screen. When I called Sam at Express Phone Repair he had no problem with it. Because they are a google certified store He know how to fix it. My phone is now back to life and the battery works great! He was very professional, courteous and were able to fix my phone in 1 hour . Ill definitely go back and refer others. Thanks Sam
Great Service! Sam was very professional. He got me in right away and my tablet was fixed within 2 hours. I definitely recommend this place of business and will return for repairs!!!
Not only are the employees kind and respectful, but they are magicians with cell phone repair. They have repaired both my daughter and my cell phones; both very quickly and professionally! Excellent service! Highly recommended!
Sam did an amazing job fixing my phone in 20 minutes!! I definitely suggest if you need your phone fixed look for Sam!
Great job replacing my screen and SO friendly. Thank you!!
Excellent service, very efficient and well-priced. I was super impressed that they could fix my phone, I thought it was hopeless and was very pleasantly surprised. Took about 10 minutes. very polite and professional. Provided some education that I much appreciated. Clean and easy to find parking. I will definitely come back here for future electronic repair needs. Highly Recommended!
Last night my son broke his phone then i came here. in 10 minutes they fixed my son phone Express Phone Repair did amazing service. Very good price compared to many other places. I love this place. I would recommend this place for any Phone repair.
Screen was not working, went to apple service was down came here within 5 minutes and fully fixed it for half the charge of apple. Employee was Sam great guy fixed it within 5 minutes
Sam repair screen on my S10 Plus went great. I got to watch the last part of the repair and really enjoyed talking to the technician while he worked on it. He went above and beyond, putting on a screen protector that was not really part of the job. Although I hope I dont have to use them again for a screen repair, I highly recommend them for anyone who unfortunately does need a phone screen repaired.
Great, quick service! I got my cracked screen replaced for much less than the apple store. Took 10-20 minutes without any problems. Highly Recommended!
Excellent customer service from Sam.He fixed. My I iphone 11 would not or could not sustain a charge for the past month. I was not sure why. I thought replacing the battery was the answer. Yesterday, I stopped into the Apple Store and the tech told me that my charging port was damaged and he recommended that I purchase either a IPhone pro or a pro max. He said that using a 3rd Party cable often caused this issue. However, I told him that I was not interested in taking on more debt - especially since I just paid off the phone!! They also highlighted the new features of these models. The tech did not attempt to clean out the port of my phone. I left the store thinking that I might have to purchase a new phone. However, I stopped into Express Phone Repair and Sam first tried to clean out the port but were unsuccessful in repairing my phone. He agreed that the charging port was not functioning properly. However he said a cleaning usually solves the problem but in this case, replacing the port proved to be the perfect solution. Instead of spending $1000.00-$1200.00 on a new device the cost was only $59.00. I highly recommend Express Phone Repair ! Professional, honest, friendly and repairs done in a timely manner. Thank you so much!!!
Best place to fix iPhone!👍
Sam was very quick and professional and repaired my phone at very short notice. Definitely will come here and recommend this place to anyone who needs a repair quick.
Very professional fixed the hdmi port on my ps5 definitely recommend them for any electronics that needs to be repaired
Came into express cell phone repair and met with Sam, completely smashed screen. Took great care of me and fixed the phone in 20 minutes! And it was very inexpensive and professionally done! Recommend anyone to come here, fast efficient and professional!
They fixed my phone quickly and did not charge that much. 100% recommend!
Sam was a great help. Very quick with fixing my phone. Definitely go see him!