Extremely attentive staff.Went out of their way to help. Large selection of items and nice sales.
My favorite hardware store. I always get what I need and the staff is amazing. From needing help to checking out I always walk out smiling.
SO much better than a cavernous home center. You cant step 5 feet into the store without someone offering to help. I always find what I need.
The staff was so helpful assisting me find the correct filter and accessories for my shop vac! I didnt even have to go looking for someone -- two employees found me and offered their help!
This is the best hardware store I have ever been to. Its staffed up so there are always people to help you. Everyone is always friendly, and they always greet me when I walk in. Its a 180 degree difference from the horror show down at the Whitefish Bay store. I cant recommend this ACE enough.
One of the best hardware store I have ever been to.
Went for a propane tank refill. Very fast and efficient. Nice bunch of young people helping customers.
Friendly staff - was able to find what I needed.
Ran into a problem and I got what I needed to correct it. The store people were helpful in helping me find what I needed.
These guys are always SO helpful, to make sure you get the right stuff for your project on your first trip. Worth paying a little extra to not fend for yourself in a big box hardware store and just hope you get it right on your own...
Best Ace location in the area. Employees are friendly and very helpful.
The selection is good and they have staff who are ready to help you find what you’re looking for. However, the prices are a little steep. Nothing spectacular about this place, and for that reason, I’d rather go to a place like Menard’s or Home Depot where there’s an even better selection and better prices.If a business is going to charge higher prices, they need to do something to justify it. Especially when Menard’s and Home Depot have bigger selections, better prices and aren’t that far away.
Been going here for decades. Always helpful staff and engaged ownership, they make you feel like family.
Excellent service and knowledgeable staff. Great local convenient ACE store.
Great Hardware store. Very friendly and helpful.
Very helpful, very knowledgeable. 100% i will be returning for all my hardware and custom needs, they seem to have everything I look for.
Best ACE Ive ever been in no question. The staff are helpful and friendly. Could not ask for anything MORE.
Its always nice to support a local hardware store.
Best place to go when in a crunch everything is further away
Fast, efficient and friendly. Every time I stop at this Ace I’m greeted by multiple employees ready to help — whether I’ve had tons of questions or want to be left alone to browse, they’ve accommodated. Keep doing what you’re doing ☺️
Friendly staff, affordable prices, great service
Hahn Ace Hardware - Mequon is by far the best Ace I have ever used.Outstanding selections / in-depth merchandise; excellent customer service - always someone to help and they will figure out how to fix your problem / need.There is NO better Ace Hardware. Use Hann Ace Hardware - Mequon.
This place is fantastic for myself and my crew. They are always ready to help find, load concrete or do whatever it takes to get us in and out without wasting time which is super valuable as my employes are being paid and if they are wondering around a big box store it is very inefficientThe staff is very friendly and knowledgeable and alot like our business there are alot of long term employes.We run a service business and believe that Mequon ace owners and staff do a fantastic job.Thanks for always being there for us
Always find what I need and sometimes thing I didnt know I needed
Great service, good selection. We bought a snow blower last night and they just delivered it. Daniel sold it to us and Logan delivered it. He was super nice and made sure we knew how to use it before he left. Would highly reccomend!
Always the best customer service in the Milwaukee area.
Always courteous service and the people who work there are knowledgeable and helpful. NOT your big box store experience.
Very friendly staff and good selection
Fantastic in every way, shop local!
Its Ace! Always convenient!
Helpful staff.
Helpful.....it is in their ads and it is in their store. Sign up for their rewards program and they are just as easy as a big box store. Plus, you can be in and out without an aerobic workout concrete deserts that a Menards type place would be. They have the right mix of old timers and kids workings to always get helpful people and a smile in and out.
Super friendly and helpful Awesome
Happy to buy here because of customer service
Helpful staff, lots of options for grilling accessories!!
...you cant beat the service...and they always seem to have what I need...
Great selection of hardware and accessories.
Very friendly and helpful workers! As soon as you come in they are there to help you find what you are looking for with a smile. I had to find a certain product once and not only did they help me find it, the worker patiently explained to me the pros and cons of that particular item, and how to install it with ease... It was very helpful! Definitely best hardware store out there!
The Mequon Ace is everything a local hardware store should be. The staff will go out of their way to help you find what you are looking for in a friendly and efficient manner. Yes, the prices are going to be higher than the nationwide big box stores but the service is 10x better and they dont carry a lot of the low quality ripp-off junk like the orange and the green places.
Cute little hardware store. They have a nice hometown feel in this smaller Ace hardware. There are a lot of very helpful and friendly staff to help you find whatever you need and the prices are reasonable.
Very nice Ace. Very helpful staff.
Great help and service
This is hands-down the single best ACE Hardware store on the planet. The owners and employees are all great. They are all quite adept at figuring out what you need when all you can do is halfway describe what it is youre looking for. Theres free popcorn and caramel corn on two days of the week. Hopefully theyll update that on here.
Helpful staff!
Customer service is great
Real helpful here
Customer service is off the charts. Helpful, knowledgeable, and friendly.
Excellent service 👍
This is a great local store. I shop here quite frequently. The employees always offer to assist me in finding things. They are very friendly and knowledgeable. The selection is good and the prices are ok. There are usually many discounted items available as well.
This store has everything any other good hardware store should have, and a whole lot more. They have, in stock, every fastener, part, and fitting, no matter how obscure, for every part of any home or business. And if it by chance is out of stock, theyll special order it for you. Help in the store is plentiful. Employees will walk with you to the right department and help you make selections. And oh yes, free popcorn on the weekends!
I had an important project coming up for my office and I needed some things. I was assisted in a timely manner and the young man who got me what I needed was very helpful and got me thinking of some ideas. I was very pleased until when I was browsing in the front, I noticed one of the cashiers, I believe her name was holly or molly, was on her phone when me as well as others were shopping. As I checked out I would have thought that would be a giveaway to put the phone down, but I noticed she was still on it in front of the customers, just completely oblivious to her surroundings like she did not even care.
@AceHardware I want to thank you at Mequon Ace Hardware branch for their excellent service and great staff especially Bob for his distinguished efforts to help my wife and me. Please convoy my thanksfor the branch staff. I consider @AceHardware as number one hardware stores 🌹🌹
Staff is very helpful and friendly! I’m always greeted with a smile and am pointed in the direction of what I need within seconds of walking into the store.
Staff was very friendly and easy to find. Also very helpful. Got me what I needed even when I couldnt explain it easily. Highly recommend.
Kristin and Bob run a fantastic store and are always there to take care of their customers!
I frequent this store often and always get knowledgeable personal assistance. I have never been in a store with so many helpful friendly staff members. I highly recommend going to this Ace store. Keep up the good work!!
Super friendly and helpful staff.
Very helpful
The only Ace I ever walked into that helps you the minute you enter store and are friendly plus very helpful.
They have great customer service at Mequon Ace Hardware. Their staff are very friendly and knowledgeable people. This hardware store is very convenient and will have everything you need!
Best customer service ever! I am greeted by name when I walk in and there is always someone who can help me with what I need to find. And if they dont have what I need, its ordered for me right away and I get a phone call when its in. Love my local hardware store!
What I like the most about Mequon Ace Hardware is tht they really have a great selection of products available. You can always find what your looking for and more. The prices are also very fair and I appreciate that. The personal service is also a plus!
99% of the time, you will find exactly what you need at the Mequon Ace Hardware store. There is always a knowledgeable staff member there who can help you. What I appreciate the most is that they will come and offer their assistance to you without you having to look for someone.
Hands down best hardware store! I love there commitment so much to customer service. KRISTEN and her husband are rock stars in my world and I wish them nothing but the best and all the success that comes from the pride of owning your own business!! I am theirbiggest fan!!
Stopped by at 7:30 am to find that they opened at 8:00. Before I could turn around, one of the employees waived me in. She let me grab what I needed before they even opened!! Saved me a great deal of time!! Thank you!!!!
Employees a bit too eager to help it’s almost annoying, nice selection, keys made all perfect fit!
Mequon Ace Hardware has a very friendly and helpful staff. They also have tons of inventory so youll most likely find what you came in looking for. I would recommend anyone to go there.
Nice local hardware store. Kevin has always been a big help, helping me find what I need.
I always enjoy my visits here. Everyone is very friendly, helpful, and knowledgeable. Even if they dont have the exact thing Im looking for, they point me in the direction of some where that does.
I am usually satisfied with going to Ace, instead of the big box stores. I like the idea of using a smaller company in our neighborhood. Most people are very helpful there and I appreciate that immensely. Today, after I got treatment at my local hospital, I decided to stop at Ace since I was in the area, to pick up a few things. However, I had a significant coupon at home on my printer. I found the email on my phone, went to the site, and brought up my coupon. All it said on the site was to show the coupon to the cashier. It did not say it had to be printed, just shown. So I picked out my items and checked out. Turns out they will not take the phone coupon. They need the paper form. They also will not let you purchase the items and bring back the receipt and the coupon for later reimbursement. I find this very customer unfriendly. This is 2016, not 1998. I am very familiar with how good customer service should be provided, as I use to work in retail, among other places, that strove to provide the best customer service they could provide. Though I know the girl could not tell that I am disabled, I am, and my driving is limited. Except, the service should of been better regardless of being disabled or not. Today was very inconvenient and frustrating. I am equal distance between home improvement stores, so it is just as easy for me to take my business elsewhere.That being said, the other employees that help, in the aisles, have always been exceptional.
Staff is very knowledgeable and helpful. They usually have the things that the big box stores dont stock. And if they havent had it, they were able to order it and get it quickly.
No matter what I am looking for, the staff at Mequon Ace Hardware will help me find it. The staff members who walk around the aisles are always willing to help you. Everyone is very knowledgeable and their prices are reasonable.
Well trained staff help you find what you need and they have plenty of solutions.
No doubt a 5 star business. There are 5 people waiting for you each and every time you walk in to personally escort you to whatever you are looking for. They are often helping elderly people with the heavy lifting. And most every time there is free popcorn for you on the way out.
This store is fantastic!! Excellent customer service, and an incredible selection of merchandise!!! Thanks Mequon Ace for doing such a wonderful job!!!
They care about the people that comes into the store. Ive been there alot and they do take care about the customer. I feel like I went home!!!
The great thing about Mequon Ace Hardware is that you will always be able to find someone who is willing to help you in the store. Such a wonderful facility.
Best selection of all the Ace stores in the area. Helpful staff too!
Always has competent people
Mequon Ace Hardware has everything you will ever need all in one convenient place. Very happy to bring my business there!
Huge selection, great service, and reasonable prices! PLUS unlike the big box stores personal attention by a staff that understands the products they stock. My go to store!
Almost every single time you go there, you will find what you are looking for. There is always someone knowledgeable there who can help and they will come up to you and offer their assistance without you having to look for someone to help you.
The staff at Mequon Ace Hardware are friendly and very efficient. In addition to their excellent staff, this hardware store has a great inventory and a terrific selection.
We use to use multiple different hardware stores until we went into Mequon Ace Hardware and met the staff -- now they are going to get all of our business. The staff is classy and helpful. Thank you!
I always find what Im looking for here. The workers that patrol the aisles are always willing to help me out!
The staff here is super friendly and knowledgeable, theres always someone nearby if you have a question. Trips here are really convenient, and I never have to spend too long trying to find exactly what I came for.
Always great...Knowledgeable staff ...great service.
My company has benefited greatly by the accommodating service and professionalism of Bob and his crew at Mequon Ace Hardware from special orders and bulk purchases, to providing a pleasant daily business like experience in dealing with him and the hardware store.
Love this place! Most helpful and friendly staff! Every community should have a store like this!
Very very helpful and friendly people very easy store to navigate around to find merchandise you are looking for
Not only do they have everything that you will need at Mequon Ace Hardware but their products are reasonably priced. Also, they always have great sales which is a plus. We will continue to come to Mequon Ace Hardware.
Meqoun Hardware is great. They have a friendly, efficient staff with great inventory. They have everything you need.
Ace Mequon is appropriately staffed to actually help people. I am satisfied with their services and look forward to returning there again.
Awesome place to shop! I have been going there for the past 6yrs and theyve been a great pleasure to deal with and always have what im looking for!
Its great having a local hardware store where I can get good advice as well as good products.
Staff ready to assist upon walking in. Items sold here I cant find anywhere else.
Everything you need in a neighborhood hardware store, with great service led by Jim. I would highly recommend this store to anyone I know.
Simply put, they go above and beyond.
Got my snowblower set up, gave me a tutorial, and loaded it up for me. Very nice and courteous service.
Friendly staff and always ready to help you with a project or point you in the right direction. Awesome business