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Idaho Collision Centers
180 S Adkins Way, Meridian, ID 83642, United States
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Idaho Collision Centers
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K
Review №1

This place is amazing, Robert was so helpful and kind. I called in looking to get a door replaced on my car and he called me back within 24 hours to let me know he had found a replacement door and could fit me in the next day. Their building is really nice and in a convenient location, if I ever need auto body work again Im definitely coming back here.

Ja
Review №2

Where do I start? Idaho Collision Centers completely exceeded my expectations after being t-boned in an accident. The wreck caused such emotional stress and the last thing I wanted to think about was trusting a company to make my car brand new. I had reached out for advice via social media and was responded to by Robert. Robert was very professional and gave very valuable input as well as respecting my opinion. I had researched a few other places and was very unsure where to go and who to trust. I can say without a doubt that Robert was the reason I had chose Idaho Collision Centers. Robert very clearly went above and beyond in his role with ICC. It means so much to me that Robert reached out offering help and guidance in such a difficult time for me. Robert kept in contact with me every step of the way with emails and phone calls. I was given dates on when to expect my car & if not finished by then, given another date. However my car was still done sooner than expected! I had little talk with the insurance company, which I am thankful for. Robert handled all that. Most important of all, my car is STUNNING! Looks better than it did prior to the wreck. I was afraid to drive off in it (my own fear after the wreck) but Idaho Collision Centers guarantee their work. Feel much better knowing I can go back there if any problems. I am so grateful to have come in contact with Robert & having had such an amazing experience with Idaho Collision Centers. If youre reading this review, do not hesitate! Call them today!!

Ra
Review №3

This is my second time dealing with this location, which used to be Idaho Collision Center, but now looks to be Caliber Collision - One on every corner, owned by a larger corporation (>$2.5B in revenue), of which there are least 10 in this valley alone.First time - Amazing, they were more than helpful offering suggestions and alternatives. I thought I had rated and submitted a 5 star at that time, but don’t see it....that was a 5 star interaction. At that point, they were still ICC I believe. (Note - This was a fix on a Nissan Murano)Second time - We (15 year old daughter) were given an estimate for work to repair her vehicle, an import brand of which they are not an authorized repair shop. My daughter was told there was a chance they wouldn’t do the repairs as they can’t get parts (in case they pull it apart and there is more damage). That’s on us, not them, but then why give me an estimate at all?Opinion - This is considered a risk for Caliber Collision, which again, I can understand corporate policy that needs to be followed.My rating has absolutely nothing to do with the staff working at the location, but more of my disappointment that what used to be a great place you could count on, transitioned into a small cog, with no voice, in a huge wheel. It happens, totally get it, but I reserve the right to be disappointed in their change of camaraderie and direction.In my opinion, had this been a year ago, we would have had the conversation BUT agreed on different terms related to what to fix and what not to fix, depending on the findings while disassembling the vehicle. Again, the manager and support staff are great, they simply work for a company that isn’t what this place used to be.

Su
Review №4

Only went in for an estimate thus far - and but the customer service was excellent, they were attentive, prompt, HONEST, and rather clean for a repair center. They also spent some time talking about how the repairs would be done in detail. They were just good, hard-working people that seem to care beyond the buck. Well done ICC.

Ad
Review №5

From the first time I went in to get an estimate to the time I went back to pick up my Tacoma, for some body work, Robert was professional, welcoming and clear on the expectations. Robert is quick to communicate any delays or unexpected events. I would highly recommend Idaho Collision Centers!

Ki
Review №6

Hi, Kim here. I just picked up my infinity fx35 that’s a decade old. The poor girl was looking old and beat up a few short days ago. But Robert and his great crew gave me back a beautiful shiny new looking sweet ride back! Honestly, I couldn’t be happier. Nice guys and very professional and knowledgeable. Answered all my questions. Thank you!

Al
Review №7

We originally took my husbands 2011 lexas here for some body work. They did and amazing job, Robert is amazing at explaining everything and working with the insurance. When my 2019 Honda got hit in a parking lot we did not hesitate to take it back to Idaho collision, my insurance offered me some perfered shops and I said nope I am taking it to Idaho collision. My paint is platinum white so it is sparkly and they did an amazing job at matching it you cant even tell there was an issue. I will never go to another body shop! This is the place to go and Robert is just the nicest guy!

Da
Review №8

This is David Herrera, owner of How We Do Construction, and my experience at Idaho Collision Centers, was excellent. From the time I walked in, I was greeted with a smile and the customer service was sensational. They went the extra mile to make sure I was takin care of and I was very very satified with the work that was performed on my buisness truck. Excellent facility, very clean, and organized. I was very impressed with my whole experience there. I will highly recommend them to anyone and everyone that needs their service. I give them a 5 star and will definitely take all my buisness back to them. Thank you Justin and Lovelle, and the rest of the staff. Till our next buisness engagement, keep up the good work.

Ji
Review №9

Excellent service! They walked me through the whole process and made sure I was happy with the results. My car looks great! Would definitely use them again and would recommend 100%.

FA
Review №10

Ill never take my car to another shop ever again. Robert Arrate, is an amazing communicator and so helpful and professional. I highly recommend this place!

Am
Review №11

Justin and his staff were amazing! Handled everything with my adjuster from start to finish and kept me updated throughout the process. My truck looks amazing! Would definitely recommend

Me
Review №12

Absolutely a five-star review! These folks did an excellent job repairing my car after a collision. Not only that, but they took on the headache of dealing with claims adjuster that was not returning my calls. Not only did they sort everything out with the insurance, they had me in the shop as soon as I reached out to them and had a rental car waiting for me. My car isnt much to look at (a RAV4 with 250k+ miles), but they treated it as if it deserved the same care and attention as a brand new car. They truly were the best and good part of an otherwise sh**** situation. Excellent work, excellent people.

Ro
Review №13

Justin who owns the shop or manages it was extremely professional and had the fastest turnaround time that I have seen while producing top notch work. It seems as though most places out here have extremely long wait times and don’t communicate very well. I’ve had the complete opposite experience here and will always return whenever I have a fender bender which will hopefully not happen again. But at least I know where the good guy is.

Vi
Review №14

I am so thankful I found Idaho Collision Centers!! Justin is dedicated to what he does and goes above and beyond the call of duty. The customer service, follow up, fair pricing, and making sure I know what is going on with my car every step of the way was truly amazing and havent experienced that in a long time. Thank you so much Justin and team for all of your help and fixing my car. I will be recommending everyone to you!

Me
Review №15

They did a great job on my car! They were super easy to work with and they kept me updated on everything. Great experience...would definitely recommend.

Sh
Review №16

Justin at Idaho Collision Center does phenomenal work! He was able to repair a dent in my car instead of replacing that section and it looks perfect! I would (and have!) recommend him to anyone looking for top quality work and incredible customer service.

Ra
Review №17

Justin and his team were nothing but amazing! They fixed my car’s structural issues and made it look brand new. I loved how they kept me updated every step of the way and tried to get me the best deal. I would highly recommend!

Am
Review №18

I was so impressed by their friendliness, knowledge, and timeline. Marhia was great and made my baby look like new in no time! I will definitely be back if the need arises and I would recommend this place hands down for even the smallest of scratches and dings to a full paint job and repair!!!

Ba
Review №19

Honestly, the best shop. They provided top notch service. They were professional, stayed in constant contact with me so I didnt have to stress, did all the work for me, and went above and beyond! My car looks amazing! Justin is extremely passionate about his job and Lovelle is extremely amazing! Hands down love these guys! Thank you for fixing my car!!!

Za
Review №20

They were super quick and affordable and a great job made it look better than before

Za
Review №21

Some of the best service I have received in the valley from an auto body shop. These guys were great every step of the way! Justin went out of his way to make sure I was informed during the entire process and took care of all my needs for my vehicle. Highly recommend them!

Ra
Review №22

Idaho Collision Centers is incredible! I was rear-ended and I have a friend that went to them before and had nothing but great things to say about them. I gave them a try and was beyond impressed their team is so great they went above and beyond and helped me through everything, even talked to the guy that hit me so I didnt have too. 12/10 would recommend.P.S they even have a shop dog that will come great you!

Wh
Review №23

I would highly recommend Idaho Collision Centers! Justin goes above and beyond! I had a couple consultations with other companies in the valley and Justin made me feel confident and comfortable that his company was going to do a great job! He stayed in contact with me the whole time letting me know how everything was going and walked me through everything when I picked my car up. My car looks brand new! I hope I never have to have auto body work done again.. but if I do, I know where to go!

Jo
Review №24

This place was fantastic. My wife sent in pics of our mangled bumper. They gave her an estimate. She asked if we could hang onto the car until the parts came in so that we wouldnt be down to just one car for too long. We dropped the car off first thing in the morning, and they called by 4pm that same day for us to pick it up.

Lo
Review №25

I came in with my 98 Ranger after getting a very overpriced estimate from a different body shop in the valley, won’t name any names but, I was not happy with their price. I came in and explained my experience at the other shop, and let them know that I’m a broke college student and can’t afford very much. Justin and his wife were quick to help out in any way that they could. From the get go I could tell Justin really cared about his customers and helping to make sure we could figure something out. The diligence and customer appreciation really stood out. I can’t say enough about these guys, great people and excellent work. I’m back in my Ranger and very satisfied with the result.This is my go-to shop from here on out.

Gr
Review №26

Justin took care of all the hard work with the insurance and the rental car. All I had to do was bring my car in and show him what needed to be done and he took care of everything from there. He Is very professional and speaks in a way that makes you feel like you’ve been best friends for years. My car turned out amazing, it was so much better than I had imagined. They cleaned it inside and out. I will definitely be back and recommending Justin and his team to everyone I know. Thank you for making my car look brand new!

An
Review №27

I was referred to Justin and his staff by my insurance agent over the agency approved auto body shops. I was impressed with his enthusiasm for his work and how he detailed what had to be repaired on my car and how long it would take. I will gladly refer him to anyone I know.

Ke
Review №28

Thank you Lovelle and Justin for all the amazing service! We had quite the experience with insurance and Justin went above and beyond to help us. Our vehicle was repaired in a timely manner and looks better than when we bought it! They are two of the nicest people and are always putting the customer first. Thank you guys and we will be back for any future work!

Mi
Review №29

This week I had a very irritating project with my wife’s car and was referred by State Farm to bring our car to Justin and his crew.As soon as I arrived I was blown away. Justin met me outside of his beautiful business with a smile and attitude that instantly made me trust him and his staff.After some digging he instantly located the problem, provided me with a full layout of costs, and parts needed. He showed me the prices of the parts, and let me know he’d keep costs as minimal as they could be.2 Days later I’m picking my wife’s car up in perfect condition, fully fixed, and working just as it should be.Then the bill came, Justin gave me the breakdown, and saved me literally a $1000 dollars compared to any of his competitors.As a business man myself nothing speaks volumes like quality work, and fair pricing.You sir have won over a lifetime client. And I will go out of my way to refer your business and family to any, and every person I know.Thank you for everything!!

Br
Review №30

Spectacular customer service. I dont think it gets any better than this. Justin is extremely qualified and very helpful, he makes sure you understand what the problems are and gives you the price without any surprises. I had two other estimates on my car that completely missed some obvious issues. Completely satisfied.

Er
Review №31

So glad we found Justin to fix our car. He and his wife are two of the nicest people you will ever meet! Justin even took the time to vacuum my car and buff out some scratches on my interior dash, which I really appreciated. We definitely recommend this place!

Su
Review №32

The folks at Idaho Collision are very good at what they do. After I was rear ended, they not only did phenomenal work, they also made a bad situation smooth and easy. I recommend them 100%.

Jo
Review №33

Hands down the best service you could ask for. Justin and his team went above and beyond what was expected. They are extremely meticulous, and I’m beyond satisfied with my entire experience. I couldn’t be happier with how my truck turned out. Any paint and auto needs you have, this is the place to go!

Ja
Review №34

Beyond the normal body shops, quality with ethical, honest service.

Ty
Review №35

Justin is a great guy and does some amazing work. He took great care of me and my situation. I will highly recommend him to all of my family and friends.

To
Review №36

Great staffing and excellent quality! Justin went out of his way to guide me through the painstaking claims process. I dropped my car off, and they did the rest. Thank you for everything!

An
Review №37

Solid staff. Outstanding work. Made an unfortunate situation smooth and turn out fine. Thanks to Justin and his team.

To
Review №38

Meeting Justin was a stroke of dumb luck. 2 Days after my wifes accident I ran into Justin and he was kind enough to offer his services to help us. We already had an estimate from a competitor but because they were not able to get to us until after Christmas, we took a chance on this guy we just met.We are more than thankful and happy we did. Not only was his new shop first class, but he went over our vehicle with a fine toothed comb and found issues that were missed or ignored by the other place.Justin went to work on our insurance to get the full amount for the complete restoration of our vehicle. Once he got to work Justin even went above and beyond matching both colors of our custom paint. Everything was a perfect match.Our SUV runs just as good and looks just as clean as it did before the accident and we could not be more thrilled.We definitely recommend Justin and his team at Idaho Collision Centers!

Ki
Review №39

Great service and amazing people! We’ll never go to another body shop again. Highly recommend for any type of repair!!

Je
Review №40

BEST vehicle service I have ever received! Justin and his team were fast, efficient and honest with me about what my SUV needed. I can confidently recommend Idaho Collison Centers to friends and family!

Ma
Review №41

Wow! Unexpectedly great service. Don’t even know where to start. From the beginning to the end, and even in presence of less than ideal circumstances, they went above and beyond.

Ni
Review №42

Great service and they worked with me so well throughout the process.

Da
Review №43

When I called my agent after my car accident I was still in shock. How does this process work? What’s my deductible and what does it cover? How am I getting to work? These questions and many more were running through my mind. To say I was a little anxious about the process is an understatement. Then I came across Idaho Collision Center while searching for shops in the area. I gave them a call the receptionist that answered was friendly, caring and offered assistance immediately. Lovelle did a fantastic job of explaining the process and made me feel at ease for the first time since the accident. When I arrived at the shop and met Justin. He was professional, honest, and caring about my situation. Once I dropped the car off they did a great job of updating me the entire time. When I got my car back I was WOWed. My car looked brand new and they even went the extra mile and wash and waxed my baby. They have just earned a customer for life. Anyone in the treasure valley area should bring their truck or car here for any auto body repair or quote. Thanks for making a stressful situation into the best customer experience I’ve ever had!

Br
Review №44

Justin is awesome. He has helped me multiple times and has done work on my family’s vehicles. Will always recommend!

Sy
Review №45

Justin goes the extra mile to provide incredible service at an affordable price for you and your family! Great business, great guy.

Ta
Review №46

AMAZING EXPERIENCE. FRIENDLY STAFF AND MY CAR CAME OUT BETTER THAN WHEN I PURCHASED IT. THANK YOU FOR THE SERVICE.

Co
Review №47

Justin and Lovelle are the freaking best. I wouldn’t go anywhere else ever.

Th
Review №48

I needed some body work on my Jeep cherokee and Justin helped me out a lot on what the process was and how the auto body business works. He even helped my mom by cleaning her headlights and making her van much safer driving at night because she has a hard time seeing in the dark.

Da
Review №49

Justin is THE BEST - helps you all the way through a process that can be intimidating and annoying (no one wants to have to repair collision damage or deal with insurance).

ja
Review №50

Justin and his team took care of me with my ruby red mustang his team did an outstanding job thanks idaho collision center team

Ku
Review №51

Excellent service, went above and beyond expectations!

Information
10 Photos
51 Comments
5 Rating
  • Address:180 S Adkins Way, Meridian, ID 83642, United States
  • Site:http://idahocollision.com/
  • Phone:+1 208-888-0093
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
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