The service provided by this business is second to none. Nick, the owner, is a down to Earth guy with his customers best interest in mind. Tired of auto body shops beating you over the head with high prices and gimmicks to make you spend more? R & U is the place to go! When we had a large scratch on our SUV, they took care of it effectively within minutes!! Will continue to use this establishment for all of our auto body needs. Would recommend to any and all. Look no further!!!
Eugene and Nick were super professional and attentive in assisting me with my mirror and light replacement. Thanks to everyone at R&U Auto body for a job well done! The team even detailed my car for free after which was an awesome bonus. Prices were fair and reasonable and parts came in quickly. Will certainly use this shop again for my car needs
Well today at 1230 while stuck in complete traffic in the Bronx thr lovely driver older white gentleman tried to cut me off. When he failed he flipped me off and tried to run into my car. I’m not sure if he’s a worker or the owner but either way he is a hazard to the road and should not be allowed to drive with that kind of road rage and total disregard to others while on the road. I was traveling with my two young children ages 3 and 7 take this man off the road ASAP he was also traveling with a woman in the passenger seat edit ; not a woman. It was a younger man with glasses
Nick was super friendly and very helpful in getting my window repaired within 24 hours! The car was cleaned and beautiful upon pick up. I would definitely recommend this local business
I was in a car accident and my car was towed to R&U Auto Body. Nick came over and handed me his business card. From that point on, whenever I called about adjusters coming to look at my car or any other question I had he took time out of his day to help me. He tried to find a comparable car to mine to use for a better settlement for me. He went online and compared the value the insurance company said my car was worth to see if it was the correct amount. He didnt charge me for my car being on his lot for longer than the insurance company was willing to pay for. I have never met a more helpful stranger in my life. I ever got pizza when I went to empty my car out. Definitely a business anyone would want to use!
Yes! They are that good! R & U was recommended to me by a friend, due to their honesty and expert workmanship. The front end damage on my car looked pretty bad and I was worried that the paint match might not be perfect as the car, a Toyota Corolla, is 7 years old. To my delight the car was not only finished on time as promised, the car looked brand new. I could not have been more happy with the results. I was also lucky enough to be able to rent a car from the same location while my car was in the shop. Thank you to all the professionals at R & U Auto Body for a job well done. Diane Russo
Quality work and really nice people working here. They go out of there way to make the process go really easy with rentals etc. They go out of their way for their customers. The work is excellent as well with very good pricing. Try them on Kees Place in Merrick N.Y. You wont be disappointed.
Came in with passenger side damage (fender, doors and rear panel), looked they took a can opener to the car. Nick and his team took care of all the paperwork and got me the car back earlier than expected. The car looked better than before. Fast, professional, courteous, and followed up to make sure everything was up to my satisfaction. Great work guys!
They did an AMAZING job repairing my 2005 Acura which had major front end and hood damage after a crash. They returned the car repaired and detailed. Their service, which included dealing with the insurance company, was great and the car looked fantastic!
Exxcellent service and attention to detail. Very nice staff that was patient and willing to address any and all concerns about the repairs. They handled everything from the insurance to the rental and made it stress free. Will definitely recommend and continue to use in the future.
My lease was up in a few weeks and my car had damage that needed to be fixed. Nick and Ronnie were honest and not only saw what I thought needed to be repaired, but they also said they’d take care of anything else that might have been an issue for me. They helped me do my insurance claim and rented me a car right there at the shop so I could just be on my way. Even though I didn’t leave them a lot of time, they promised me I’d have my car back when I needed to turn it in. I called a few times to check on progress and they were always courteous and kind, and they totally delivered on what they promised. When I went to get my car, it was like new! Not only was it repaired, but it was also washed, waxed, and detailed inside and out!! I’m handing it back to the dealership in perfect condition thanks to R&U. I will go back to them anytime and will recommend them to anyone who needs work done!!
I have been coming to R&U for years since my car accident 5 years ago. I found out about them through my sister who has used them before. Nick has always taken care of whatever issue I came across. He has always been fair and honest in not only pricing but what I needed done. Arrangements also have been flawless through his efforts. I can’t thank him enough being able to call and explain what happens to my car and he’s always available to check it out first and see what he can do for me. I definitely recommend people who needs their car fixed to go to R&U. Thanks again Nick!
Im so happy with the work that R&U did on my car. Someone accidentally reversed into me and caused damage on the drivers side and the guys at R&U didnt hesitate to help me with whatever I needed, which was new door skins and a paint job. Nick worked with me and was so helpful. They also detailed my car and made it look great - like new! I highly recommend them.
I had gotten into an accident in my Acura TLX 2020. This body shop took my car in eighth away and got fixed it right up in a very reasonable time frame. The car came back good as new. Good quality of work in a very productive manner!
The owners were great to my family and I during the time they were working on my car. They kept me updated as they communicated with my insurance company and they fixed up everything so nicely. When I went to pick up my car they had cleaned the interior and exterior prior and it felt great to get back in my newly fixed up, clean car! Cant thank these guys enough, I highly recommend!
Wow! I went to pick up my car and didnt even recognize it. It looked like new! These guys are the best. All new parts, excellent craftsmanship. They took care of everything: dealt with the insurance company, even helped arrange a rental. They explained everything, and even when the parts were delayed in shipping, they kept me updated.Awesome job Ronnie & Mike, two thumbs up! I hope we never get into another accident, but if we do we are going to R&U!
The guys at the shop were so kind and helpful! they offered to handle everything- from dealing with the other insurance company, handling things with the rental car service, and filing my claim. when I went to pick up my car, I was pleasantly surprised to see they washed, waxed and detailed my car and said I have another to redeem in the future.
I was so pleased with the work that was done on my daughters vehicle. The vehicle was returned back to us looking like it was just driven off of the showroom floor. The entire staff at R & U, are so nice and professional. Thanks again for the awesome repair work done on my daughter vehicle.
Ronnie and the entire crew at R& U were honest, professional, courteous and a pleasure to deal with. They made our 14 year old car look like new. They knew how to work promptly and efficiently with insurance companies, and they did expert repairs. I do not think the care could look any better, truly. I highly recommend them if you need auto body service.
My car was severely damaged by vandalism. I was referred to RU by a friend. They were professional and very helpful in guiding me through the repair process. I found the owner and his crew to be thorough, caring and simply amazing. They take great pride in their work and customer service. My repair was completed in the time I was promised and when I picked up my SUV I was more then impressed. I was really stunned with the quality and care they put into my vehicle. I highly recommend R&U Auto Body and can assure you that you will be astonished with the results.
Excellent Service! Customer Service was Exceptional! After my accident they took care of Everything! Ronnie and Nick went out of their way to make a stressful time for me go so smoothly! I highly recommend R &U Autobody in Merrick! My car looked like it just came out of the showroom!! Thank you to all the Guys what a Fantastic team!! Wonderful Shop, Excellent Experience!!!
My Honda was pretty damaged by a hit and run. After getting a bunch of estimates from four shops - r&u auto body was the most fair, professional, personable and considerate of them all. They treated me like friends/family and assured I would get my car back in a timely manner. Ive been to many auto body shops but will never look further than R & U because they practice what they preach and do the job right. I am blown away. There is no competition! Shout out to Nick from R & U! Ask for him if you call. He will take care of you and ensure you are happy.
I want to thank Nick and his crew. I’m very much appreciative of the result of my Subaru WRX. Couldn’t be much happier. Whenever I stepped inside, I was always treated like one of their own. I told Nick what was wrong, he went above and beyond to satisfy of what I wanted. I would highly recommend Nick and his crew to anyone who needs work done.
Outstanding work done on my Lexus! Car looks brand new! Highly recommend R & U. Nick is the best!
Excellent customer service! Professional and trustworthy! Their work is impeccable. My car looked like new! Highly recommend.
I would highly recommend R & U Auto Body shop in Merrick because they are not only extremely professional but so nice to deal with. They make bringing in your car nice and easy. They do quality work in a timely manner. I couldn’t be happier with the work done on my car. My mom will be bringing in her car next. Wonderful shop, excellent experience! Thank you guys !!
These guys were great, they were very nice and replaced my front headlight very quickly. Would definitely recommend.
I don’t usually right reviews but for this company I was compelled to share my great experience. On 1/2/20 I brought my 2013 Honda Accord into R&U after reading their amazing reviews online. I had backed my car into a shopping cart and the passenger bumper had received a few scratches. Mike who greeted me at the front desk was the perfect example of excellent customer service. He was courteous and swift to assist me. He explained that he would be able to take out most of the damage and they did just that. I didn’t even wait for 15 minutes when I was called to look at the work they done. My car looked as if nothing had touch it! I was very impressed with the speed and efficiency of their work. It is very rare to find any business that offers excellent customer service in addition to quality work. However, R&U Auto Body does it perfectly. After I left the shop I immediately recommended them to a friend who had recently been in an accident and was shopping around for an auto repair shop. After visiting them she was pleased with the service she received. I encourage anyone looking for a seamless process, excellent customer service and proficient quality of work please don’t hesitate to call or stop in at R&U. They are located in Merrick but my friend drove from Huntington because no distance is too far when your in search of quality service. R&U, you have gained 2 new loyal customers! Thanks again😊
Amazing service! All the staff there were great and very helpful! 100% recommend. I was involved in an accident and this being my first accident, they helped me all the way through.
Ask nick he can get all your auto body needs done right
Nick was very kind helpful. Our cars looks amazing and he went above and beyond! He even had our car delivered to our home and his rental picked up, free of charge! This is the body shop you should use!!
I was in my first ever accident when a car t-boned me. I called a family member for guidance and they said I must call the guys at R&U. I did so and within 15 minutes, despite being late Sunday night, they had a truck there to tow my car. The next morning when I went in to do the paperwork I was greeted by Nick who was exceptionally friendly, personable, and helpful. He guided me through the paperwork very quickly and calmed my nerves about the whole process and reassured me he would help me through everything and help deal with my insurance company. Before I knew it he handed me the keys to one of his rentals and I was back on the road and at ease knowing Nick and the guys were on my side in getting this sorted out. Cant emphasize enough the lowering of my stress levels after visiting the shop. Unfortunately my car was deemed a total loss but Nick asked me to show him the insurance payout on the vehicle before I accept any settlement. I gladly did so and after Nicks review of the figure that he deemed low based on his inspection of my car, he helped me fight for an additional $760 that I got from my insurance company that was more in line with my cars actual value at the time of accident. Upon returning the rental Nick continued to offer good advice and insights regarding insurance, coverage, and auto knowledge from his years in the industry. He gave me a more than fair price for the rental for time I had it outside what was covered by my insurance company. Nick, Ronnie, and all the guys thanks again for everything. You have a customer for life.
Nick was very helpful and reasonable in helping me with a scratch to my new car. Had not been here before but would definitely go back again.
Ru they do a very good job on my vehicle
I’ve been coming to R & U for over 10 years with anything from minor fender work to major collision damage. I CANNOT recommend them enough. They’re professional, the work is always fantastic and the prices are always fair.
The staff at R&U were awesome! They helped us get through several crashes and our cars came back brand new. Their attention to detail was impressive. No matter where the accident happened, Nick or Ronnie would send Brain with his flat-bed towtruck to quickly collect our damaged auto. In one case we were on the NYS Thruway right before Thanksgiving! They helped us deal with our insurance company and renting a car while our car was being fixed. The staff have always been courteous and helpful. We recommend them highly and without reservation. A big thank you to Nick, Ronnie, Patrick, Brian and the crew at R&U!
Richie nick great guys awesome work. Work with most ins carriers
R&U was very accommodating and accurate with their estimate for price and completion time. The staff was very nice and trustworthy. I highly recommend them.
What amazing people run this place.My family has had a few accidents and initially the body shops attraction was its proximity to our house. How lucky were we!They handle everything. They now even have a rental car division, so it is really a one stop shop. I needed an inspection while the car was being fixed...no problem they said, and did. Cannot recommend them more.
My family and I have been long time customers of R&U and weve never been less than completely satisfied. These guys are truly masters of their craft and our cars always come out looking pristine. I cant recommend R&U enough for anyone in need of auto body work who wants a shop they can trust.
This accident I had was easily one of the worst Experiences I’ve ever had in my entire life. I was heartbroken and I didn’t know what to do concerning the amount of damage caused to my vehicle. But thanks to R & U auto body of Merrick, They did an amazing job on my car and got it back to me looking as if it was brand new. Not only did they advocate on my behalf to my insurance company but they provided the greatest customer service I have ever had dealing with any auto body shop. Many times as our cars are with auto body shops being fixed, we never hear from them until the car is done. But Nick at R and U auto body shop communicated with me and informed me at every step of the way. This is the place to take your car for any auto bodywork; because like myself, you won’t be disappointed. Point blank PERIOD.
Very good service thank you!
Excellent service. Customer service was great. After my accident they took care of everything for me. My rental car and all my insurance needs. When my car was done being repaired, it looked great. Highly recommend R&U Auto body. Excellent place
I was in an auto accident years ago and brought my car to R & U. They were wonderful. This time I had a few minor scratches that I needed to be removed. Nick with his guys had the job done in no time. Nick is very pleasant, answers all my questions and is always up front with me. I have trust and confidence in R and U. There really is no better place to have your car repaired!
I highly recommend Nick at R&U Auto Body in Merrick - very nice guy and a pleasure to do business with. The chrome center on the steering wheel of my Ford Focus was peeling and sharp edges were sticking up, cutting my fingers (common problem on that model). Nick ordered a wrap and installed it, without having to remove the airbag, which would have been very costly. Thank you!
I couldnt be happier. My cars got exactly what they needed with a minimum of waiting. The staff are very nice, and they even shared their holiday party cookies with my kids. No complaints! Highly recommend.
Fantastic workmanship and customer service
Nick at R U Auto Body was very helpful and communicative. Extremely kind and understanding, great service, would highly recommend!!
I would like to say that R&U Auto Body shop is top rated in my book and provides excellent service. My wife’s vehicle was basically totaled in a auto accident. My son highly recommended R&U Auto Body shop and especially Nick who works there. I went to R&U body shop and was assisted by Nick. Immediately I explained what happened and he told me no problem. He guided me through the whole process and explained everything to me in detail. He also said to me, If you have any questions and any issues with your insurance company just call me. Unfortunately I did have an issue with my insurance company. Nick pointed out to my wife and I that the insurance company was devaluing our vehicle . So nick actually went above and beyond by disputing the actual cash value of the vehicle with the insurance company. Due Nick’s expertise and knowledge in the actual cash value of the vehicle, he was able to win the dispute with insurance company . As I stated earlier, Nick exceeded my expectations and R&U auto Body should be blessed to have an amazing person working for them.
R & U Auto Body – Absolutely a Five Star Rating.Have been a repeat customer over the years and for good reason. Was recently hit from behind at a red light on Sunrise Highway. Called up Nick and took great care of us from the start. Excellent service and the finished product was perfect - our GMC Acadia looked like it was right out of the dealership showroom again. A huge thank you to Nick, Ronnie and the entire R & U Team. Honest, trustworthy and very professional. Nick is a true gentleman and I would absolutely recommend R & U Auto Body.
I dropped my car off after an accident and I got it back looking like I had just drove it off the lot at the dealership for the first time! The staff is very friendly and helpful. They dealt with the insurance company for me and put me right into a beautiful rental car, I highly recommend R and U auto Nick treated me like I was part of the family I couldnt be happier
Outstanding, they took care everything for me, dealing with the insurance and providing me with a rental car, I didn’t have to worry about anything.I left my car in their possession on 2/7/20 (2019 Grand Cherokee), I got my car back last week, wow my car was BEAUTIFUL INSIDE AND OUT, they did a complete detail which was fantastic, and gave me another free detail for 90 days, I’m very happy with R & U and a special shout out to Nick...he is a fantastic guy who made my life after the accident less stressful and more positive. Thank you so much!
My step daughter got into a minor fender bender at school. We were told to take it to RU Auto..It was the right choice. Nick is a people person. A really all around good guy..But more importantly the finished product was outstanding. The car looked better then when we took it in.
The service provided was professional, friendly, attentive and knowledgeable. Nick and team at R&U Auto Body have eliminated the “all auto body shops will rip you off” mentality I have had for my entire life. It’s evident that Nick works hard to provide all his customers with a positive, pain free experience. Go here for your auto body shop needs!! Highly recommended.
This my second vehicle that I had to take to them. Both times my truck came back looking as good as it did the day I bought them. They really do go above and beyond and clearly take pride in their work.
ABSOLUTELY THE BEST SHOP IVE DONE BUSINESS WITH! Nick and the guys there did a phenomenal job with my car and in a timely matter. I knew exactly what was happening at all times do the amazing communication between myself and the shop. I was so stressed and aggravated entering the shop, but the total opposite leaving; Nick at R & U AUTO BODY had me feeling like I was never in a car accident! They get ALL of my business!
R&U auto-body in Merrick Long Island has made my car look better than when it was new. They were pleasant and easy to work with. We were extremely happy with the work that they did and I highly recommend them. Nick was always there to answer questions and they helped with the insurance claim and with needing a car rental. Ronnie the owner was more than fair. Anyone needing work done should have it done at R&U Auto Body. They were Fabulous!
I have been a customer of R&U auto body for several years now. I have had nothing short of excellent service each and every time I had come to them. Ronnie, Nick and John are very professional and are straight shooters who provide awesome customer service. I refer everyone I know there without hesitating because I know they will be treated fairly and equitably. I brought two of my vehicles to them just last month and they handled everything from the insurance claims to the car rentals. They actually made the insurance claim call and then I spoke to a representative. I was also able to get a rental car in a short period of time and the rental company drove the car to the auto body shop. The whole process was seamless and convenient. My vehicles were not only repaired but exceeded my expectations. If you every need body work I strongly recommend you go to R&U auto body. You will not be disappointed. Keep up the outstanding service guys.Jim - Merrick, New York.
Nick, Ron and the rest of the crew are amazing! very friendly and always looking to help! my car was given back to me spotless and back in perfect shape. i also think its awesome how the place carries rentals. so you dont have to go through the process of getting a rental somewhere else. all in all, definitely a trustworthy place to give your car to.
THE most FABULOUS place for car repairs and service!!! The work is SUPERB, and the staff is simply AMAZING!!! From start to finish, I was taken care of like you wouldnt believe, was kept abreast of work being done and received personal service in obtaining a rental car while mine was under repair. White Glove service seems to be the norm here, and Id recommend this shop to anyone in need of car service. You will not find a better Team to take care of your car, and your concerns. Simply the BEST!!!
Moved here from Idaho January 7. Car was damaged on a trailer coming here. Took it to R&U auto body shop. Met with Nick. Absolute gentleman and very respectful. He didnt give me the runaround. Car took approximately 3 weeks to repair. This is a quality body shop that excels in car repairs. This body shop exceeded my expectations. To Mr Nick and staff..God bless..you are truly an A1 shop
Yesterday on May 29th, these nice gentlemen came to my rescue on Sunrise Hwy. I was having engine trouble and my car stalled. One of their mechanics drove passed me and said he would be right back with his tow truck. After he got my car started he told me to take it to the shop and talk to Nick. I went straight there and told Nick that my car has been burning oil. Yes, my oil was dangerously low. He took care of it and gave me his honest advice. I am forever grateful to you guys.Thank you, Dale Laudman
Nick of R U auto is probably the kindest and most patient body shop owner I have ever met on all of long island. I was in a bind because of a company that smashed my parked car and stalled on payment for over a week, saying they didnt want to go through insurance. Nick not only checked in with me every day, he made sure to get actual factory parts to repair my bumper and my door. Nick and his team made sure my car stayed safe and sound in their garage, for at least 5 days over what should have been its intended stay. They even gave my entire car a beautiful cleaning when the company at fault finally came to pay the bill, saying that since my car had been sitting in the garage for a week they wanted to get out any dust that had settled.In my life I have always struggled to find an honest auto shop, to find someone who never once got upset that he had to watch a fixed car far longer than he should have, who knew how to help me handle the person at fault, who talked to me like a human being.You can barely tell anything happend in the first place. The blending is perfect and I could not be happier. Thank you to Nick and his crew!
Every time I went to a body shop to get my car repaired after an accident I’ve always had issues because a lot of shops try to rip you off. But not this time, wanted to say thanks again to all the guys over at R&U autobody they did a great job bringing my car back to life taking care of everything. Best shop I’ve been to for bodywork on my car. The same day I was side swiped this month they put me in a nice rental equivalent to the value of my car and had excellent customer service. I recommend this shop to anyone reading the reviews contemplating on the decision.
What a great experience I had with R & U Auto Body! The customer service was amazing and I never felt out of the loop when it came to the repair of my car. Leaving my car in their hands left my mind at ease knowing that everything was being taken care of professionally and efficiently. I definitely recommend this shop for all your auto body needs!
They will treat you like family. I have been getting my auto body work done here for years. There is a reason these guys are always busy. They help you with all aspects of your repair including dealing with the insurance company, car rental, piece of mind, and most importantly fixing your car and making it look brand new. Nick and Ronnie are great guys and will help you however you need. If I have any car questions or issues besides when its there for a repair these guys are always willing to help. If you want an honest, reliable, trust worthy body shop, bring your car here. Not only will you be thrilled you did, you will be excited to recommend R&U to others.
Nick was so helpful and fixed my problem right away. If I ever need anything done with my cars in the future, I will definitely go to R & U auto. I can’t recommend them enough. Very happy!
I have been dealing with R U Auto for some years now and the level of service along with their expertise is above and beyond anything you might expect. Their work is impeccable, their knowledge is spot on, and above all their HONEST!. Believe me you won’t be disappointed !
My Jeep came out of this shop looking newer than when I bought it. They did a great job fixing my bumper and fully detailed the exterior. Nick treated me like family and kept me updated throughout the whole process. A rental car was provided to me and no money was spent out of pocket. If you want it done the right way and don’t mind waiting a little bit longer than the average shop, I would highly recommend. Thanks again guys!
My car got hit in a parking lot right before a holiday weekend and a week before I was set to move out-of-state. I got multiple estimates and they all said I couldnt come in for over a week, which I didnt have the time for. Nick at R&U was so honest and genuine from the start. I explained what happened and he honored the best price I got somewhere else and said I could bring it in the next morning. They were all so accommodating and went above and beyond what they needed to do and made a tough situation so much easier. I would highly recommend them to anyone in need of repairs.
Nick and his staff are very helpful, gracious and down to earth. I will recommend R&U Auto to family, friends. Thank Nick, God bless you .
Was very accommodating to meet for an estimate on a Sunday morning and had the car fixed and detailed for a Tuesday night pickup. Would highly recommend.
Long story short, brought my 2017 maxima in as someone was kind of enough to hit it while parked in queens and left lol. Besides that, exceptional service as always with these guys. Kept me in the loop in regards to the status of my car and even detailed it upon me coming to pick it up. Its semi far apart me bringing vehicles in but to date this it either my 8th or 9th car ive brought to them and every time its A+ service. Appreciate you guys! Found you guys from when i was living in Merrick and still make the trip out there whenever a vehicle of mine is in need of service. Thank you again!-Regards,Chris
There is not enough nice things i can say about R&U Auto. They are professional and clean and extremely thorough with all details from dealing with the car insurance to making my car perfect. Thank you for all you have done!
Nothing but great experience withR & U autobody. Would recommend them to anyone
R U Auto Body is the Tom Brady of auto body shops. They just keep winning! The staff was so personable and accommodating! When I said I wouldnt be able to make it by the time of closing, they volunteered to stay late. They even opened early for me in order to accommodate my work schedule. Nick was a dream to work with, he is understanding, kind and altruistic. My car came out better than brand new! Special thanks to Nick for all his wonderful help! Thank you to the amazing staff! Keep up the great work! Ill never go anywhere else!
Ron and Nick. 2 of the most helpful people Ive met.
Going to a mechanic is kind of like a trip to the dentist; its a necessary evil that we must all deal with. But once in a while, you find one that changes your opinion on the entire industry. My X5 was hit at work (Upper East Side of Manhattan) and leaking fluids, the guys at R&U sent a tow to pick it up and dropped off a rental at the same time so I could get back home. They took such good care of me and my vehicle throughout the entire process, explaining everything with great attention to detail, and returned it looking and running like it just rolled off the line. These guys deserve every star already received in previous reviews...hopefully mine will help someone else find a great, honest, and trustworthy shop. Thanks R&U!
We had a wonderful experience at R & U Auto Body! We had our 2006 car detailed and spruced up. Hood was repainted and blended beautifully as well as some wear and tear fix up repairs. All four rims were redone, sanblatsted and purchased new tires as well. When I say the car looks Brand New, I’m not even joking! Nick and his crew did a spectacular job and were such a pleasure to do business with! I highly recommend them!
I had a scratch on my car, and the team at R & U Auto looked at it immediately, assessed the cost, and took the job. My car was returned in immaculate condition the next day! They were kind, honest, and very helpful.
A Lady T-boned my car that was in immaculate shape. Nick @ R&U Auto Body went above and beyond the second I walked through the door, offering refreshments and pizza. More importantly he haggled with the insurance making sure I got 100% of the cars value when they were only offering 70%. He put me in a rental rite away and with in 30 min I was home. He even paid the rental security deposit for me since I was Low on funds. I will never bring a car anywhere else. Thanks NicK and the R&U Team for providing the best experience, customer service, and auto body work. If your cars in need, do yourself a Favor and bring it to R&U Autobody!!!!
R &U auto body is a very amazing place the highest quality of work with the best customer service ever. I have used them the last 20 years if you have any concerns please ask Nicky to give you my number and I will personally tell you why. Michael
R & U Auto Body treated me very well, contacting my insurance company and arranging for a rental car thus expediting the process of getting my insurance approval for the car rental while my car was being repaired. Nick, who mans the office was in contact with me as to the progress in repairing my car & making sure that I had it back in time for a family function. I would definitely use them again!
Great place friendly staff Ronnie and Nick treated me like i was VIP the whole time. Had my challenger hood converted from regular to shaker R U got me a great deal on prices and painting it. Highly recommend these guys for anything car related and while car was a minor job i still got treated as if spent millions, Ronnie and crew are A people and my car looks amazing!!!!!!!!
Nick and the staff at R & U made me feel extremely comfortable. They answered all my questions and kept me up to date on the progress. When I picked up my car it looked brand new! They went out of their way to fix old scratches and clean the inside as well. Highly recommended!
Great place! The staff is extremely friendly and helpful. I came here last minute for a minimal repair and they quickly and efficiently gave me an estimate. I definitely recommend coming here. (:
Had a motorcycle accident early this summer. My bike wound up being totaled but I worked with Nick and he was a great help. I had never dealt with anything like this before. Nick helped me through every step and never rushed any part of the process.
Workers here as some excellent workers left my car here over for a couple of days to fix my bumper. Work was done like professionals couldnt have been done better looked just like I just bought it. Certainly a place Id recommend it you need to body work done.
Great experience. these guys definitely deserve 5 stars. My dad has been a customer of R&U for 15+ years, ever since i have had a car he has told me to always bring it to r&u. the staff is so friendly and caring, plus the work done on the car is always terrific ..r&u will go out of their way for you. i recently got in an accident i called the shop and nick answered the phone, before even asking about the car he made sure I was ok, he sent someone to pick me up and tow my car, they were there within 5 minutes, at r&u nick helped me put my first claim in to the insurance which was very simple and quick, plus he got me a rental car for the time my car was in the shop. when i got my car back it looked better then it did before the accident, it was waxed and fully detailed inside and out, nick told me come back in 3 weeks for free they will detail it again. anybody looking for a body shop i would definitely recommend them !
They couldnt have been nicer. So honest and friendly. I had a minor problem with my car... easy fix... the plastic shield underneath the front of the car came off and was hanging. They fixed it for me for free! They have definitely earned my business for any future problems.
I cant say enough about the excellent professional job they did on my 2015 Forrester. It was at the end of the lease and they made the car look like brand new! I kept the car instead of turning it in. I recommend them to anyone who has to have body work. They made the experience painless and took care of getting me a rental car. Very professional group! Thank you!!
The Guys At R & U Auto Body Shop..Ronnie,Nick And John Are Top Notch. They All Treat You With Respect And Make You Feel Like Family. The Service, Repairs And Rentals Are A+. I Will Recommend Them For Any Minor To Any Major Repairs This Is Your Place!! I Wish I Could Give Them 10 Stars Because They Deserve IT!!!
I was involved in an accident and I took my new 2016 Mercedes to R & U and I cant say enough wonderful words to describe how they treated me and my car. From the beginning until my car was done, I was greeted by the kindest, caring and most sincere gentlemen. I was helped with everything from car rental, insurance company claims as well as being kept informed every step of the process. I picked up my car and it was better than the day I picked it up from the dealer! I will NEVER go anywhere else!
Dealt with Nick the whole time after I was rear ended. Extremely helpful and got me into a better rental car then I needed. Went out of his way to make sure that our needs were satisfied. Only issue was amount of time they had the car but that wasnt their fault, insurance took forever to get to them.
Nick was an overachiever when it came to helping us! When he says his handshake is his word, he means it. Absolutely amazing! Thank you!
Fantastic service, very professional ! Did a great job on my daughters car, looks brand new . Thank you Nick
RU made my car look like new again! Thanks to Nick, Ron, and everyone who made the process so easy. Wouldn’t bring my cars anywhere else!
My BMW is in that shop as I write this.Having gone through Ronny and the guys over at R&U for years with my family, this is the go 2 shop. We love the work they do and I wouldnt consider a different shop. 24 HR towing.-Matthew Cano
Great work! They are really great people and took very good care of me and my car. I would use them again and I recommend them highly!
Nick is a gentleman, him and his crew did a phenomenal job on my car. Great experience.