Excellent service owner Yuki shes good and polite and respectful

On a hot summer day, who doesnt like ice cream or a cold shake? The cakes are delicious too.

HORRIBLE CUSTOMER SERVICE THEY WILL NOT BE GETTING MY MONEY DONT GO HERE THE GUY WAS EXTREMELY RUDE

Have to say there is a language barrier here. I ordered 2 items a thick Carmel shake and a small chocolate cone and they messed up both. Got a vanilla shake and a vanilla cone. They did not understand English at all. I repeated my other 3 times and it still got messed up. I told them to cancel my order and return my money and they bring me another cone. I would avoid this place unless you speak Chinese.

The woman thats always (probably the owner) there needs to be asked to make the orders correctly. You pay $8 for a dasher and theres barely a topping and when you ask for more, they charge you extra. I asked why I was charged and she argued with me that she put extra when there BARELY any toppings. It was so bad that I took the time to leave this review. Go to another Carvel. Rude service and stingy.

The ice cream was not cold enough. It started melting before I even left the store

We purchased ice cream on a rainy day. It was too cool for shorts. The ice cream began melting almost immediately. Anyone in business has to deal with an inferior product from time to time but the woman who works there has been there for a long time (possibly owner?) She ought to be able to notice, and correct, when a product is not up to par.

You can call this place good ole reliable. Great ice cream/cakes and great service.

Highly recommended to go this specific Carvel ice cream store. They have all kinds of different size cake and decoration available at all time.

I encountered the rudest server here.

Friendly staff but prices are slightly higher than other locations in the area. Toppings tasted stale.

Amazing soft serve but toppings taste stale espacially gummy bears

Very good

Good

Good

Yum!