Mr. Jacobs rebuilds and customizes electric guitars also sells a variety of good quality guitars at good prices also the Jacobs will make you feel at home they are a great couple of old Americana with a deep roots feelings my experience was great being at that store treat you fair and a lot better than the others that I visited throughout the years. So if you need work on your guitars check them out first you wont go wrong with them. 🎸🎼🎶💯.

Awesome folks. Great customer service, will definitely be back!!

Best place to get your guitar or bass setup or repaired. They setup my Fender Jazz Bass, plays better than ever. Very quick turnaround. Thank you guys!

Do not trust this place to work on any valuable or vintage instruments!!!...would give 0 stars if able...Several years ago I had them do a basic setup on a Larrivee lv3 acoustic guitar that had light fret buzz on two notes so it didnt need much to get it right...work was acceptable but final bill was higher than quoted price.....appx a couple of years ago I brought them a vintage 1978 musicman stingray bass to adjust the neck and basic setup...when I picked it up I mentioned that the action was still too high as if the neck had barely been moved and he said that he would lower it next time I came back if I wanted him to...when I brought it back while dropping off another guitar to work on he acted like it was a huge deal to work on it again and had a bad attitude about doing it...he finally did lower the action to a decently acceptable level...final work was acceptable but not great and bill ended up being quite a bit higher than originally quoted price...The last guitar I brought to them was an unmolested vintage 1966 Martin 00-21 acoustic guitar that needed the bridge reglued...I only asked for the bridge to be fixed and nothing else and was quoted $120 for that and possibly a little more if they needed to make a new saddle...when I went into the store to pick it up not only was the final bill $400 but I was horrified to see that it had been heavily buffed with white compound residue still stuck in all the crevices and stinking like tanning lotion not like fragrant wood anymore...also they had filled multiple dings/pick wear/small cracks with epoxy making them darker and much more obvious...the guitar was previously unmolested for its entire life and filling dings etc and buffing it severely decreased its value and collectibility...to make it worse I was charged $100 for the buffing which I did not ask for and did not want done...nobody in their right mind would buff a highly valuable vintage instrument ruining the beautiful golden glow patina that it had aquired over decades of being untouched and drastically reducing its value and collectibility...I told the guy at the register that I was originally quoted $120 plus a possible new saddle and never asked for it to be buffed which he seemed shocked about at first but then told me they installed new bone pins and charged for a setup too...then he asked if I was able to pay the bill...I told him that the point is I didnt ask for extra work to be done and especially didnt ask for buffing thinking he would at least adjust the bill which he did not do...I was about to lose my temper so I paid the bill and left...after getting back home and inspecting it further I could see the bridge was already beginning to lift again and could see the glue pulling away along the back edge...within a week the bridge had already lifted so high that it was unplayable and had to take all tension off the strings to avoid the bridge pulling off completely...I also noticed that there was a mark where glue had been allowed to run while regluing the bridge and realized at that point why they had gone on to epoxy dings and heavily buff it...they let glue run and dry and decided to sand it off then buff the entire guitar to cover up for their mistake and then charged me for it...easily cutting the guitars collector value in half and ruining future collectibility increase...thats currently an appx $2,000.00 reduction in value by my estimate and more considering its now limited for future increase in collector value...the only thing I asked for was for the bridge to be fixed and that repair failed within a week...I was so upset from the entire event that I put the guitar back in its case and havent even looked at it since so I could put it out of my mind...they could have admitted to their mistake and agreed to compensate me fairly for it but they chose to attempt to cover it up by buffing and further ruining my vintage instrument then charging me several hundred dollars more than the quoted price...they dont deserve your patronage...your valuable instruments deserve better...beware!!!

Absolutely amazing experience! Jacobs Custom Guitars setup my sons new guitar and he is so excited to play his new guitar with proper intonation! Thank you!

Wow... Restored a 66 Guild-Starfire Guitar for me and it is nothing less than stunning. I LOVE MY GUITAR. Thanks Jacobs Guitars!

Tom is awesome, he installed my new bass guitar pickup, and made other minor adjustments, just in time for my rehearsal and show, Ill be back for sure!

Great luthier! I was in Florida for an extended time and bought a used guitar that needed some work. He completed a setup, leveled & dressed the frets. Now the “used” guitar plays better than any other guitar I own and has since become my #1.Highly recommend Jacobs Custom Guitars for any guitar work. Great prices and very friendly folks.

Nice people and NICE cusom electric guitars that sound fantastic!

My guitar hadnt had a decent setup for a very long time, and so being new to the area, I searched online and found Jacobs close by. I decided to take it there, and Im glad I did.Everyone Ive interacted with there has been extremely kind and respectful to me, and its obvious they take the work very seriously. My guitar came out looking and playing great! They were friendly and enjoyable to just talk guitars with in general. They also have some nice stuff on hand, both old and new, so I will definitely go back for future purchases and any guitar work Ill need.

Great shop.Lucky to have someone with the knowledge and expertise that Tom has in our area.

Brought in my 1963 Gibson B25 12 string for a crack repair, restringing and setup, and got it back in like-new condition. Im absolutely delighted with the quality of workmanship as well as their very reasonable pricing. Thanks, Jacobs!

Great work, reasonable prices, friendly service, quick turn around.He made a new guitar sound and play so nicely that I brought him a guitar that I have owned for 20+ years to work his magic. I had brought that same guitar to another Luthier 10 years ago and that guy did ok.. I guess? I just figured it was wore out. Jacobs Custom Guitars took a short time and for a reasonable price, she sounds and plays better than when she was new!!I 100% recommend Jacobs for any and all guitar needs.

Had a Peavy electric guitar repair and setup completed last year. I never played it and put it back on my wall and discovered nearly a year later and found that the repair did not hold up over time. I brought it back in today and told Dave the story and that I was probably in their system as I didn’t have the receipt. His words were... “Well it didn’t hold up.”I remained friendly and asked him if he could take a look at it and if had just glued it (bridge support) the first time, perhaps he could open it up and take a look and perhaps had some wood screws or other bracing to strengthen the repair to take the tension and stand the test of time.His reply without hesitation or offering to take a look and let me know if he could do anything g stronger was “Well I fixed it once and it didn’t hold up so I don’t know if it will hold up again and I’m not going to fix it for free.” I told him I wasn’t looking for a free repair but perhaps just take a look.He wasn’t friendly - he wasn’t nice - he didn’t offer to take a look and suggest another repair method which I had suggested. He simply said again... Well I’ll take a look but I’m not going to fix it for free. I don’t even remember this guitar. I’m not going to fix it for free.” I said I didn’t expect that. He just looked at me so I bid him good day and I’m sitting outside his shop right now writing a 2-star review.The only reason I’m giving him 2 stars instead of 1 is because his wife was so nice when I talked to her about a month ago.I won’t be doing any further business with him and I caution anybody to ask for a 1 year guarantee on any of his work and check it carefully before you leave. In fact, I would suggest asking him what his repair method will be in detail. I suspect he simply threw some epoxy in there which is what I had done years ago and it didn’t hold. I’ll know for sure when I open it up when I get home.

These folks are amazing, friendly, and make every guitar you bring them play great. They also have a very nice guitar collection on site and most accessories a player needs.Jacobs custom guitars has become my local choice for all things guitar and bass.

Was sent there by another music store. Was told my guitar needed an expensive refret job. After Jacobs inspection. All I needed was to increase string Gage, from 8 mm. To 9mm. Honest, professionals. Highly recommend.

Went the for a single guitar string and the guys were super nice and helpful. Price was good too. With I had the money to drop on their customs (their version of a Tele). They also had some used guitars in the show room. Will be bringing my old guitar there for a setup.

Set up a 91 Gibson for me. Did excellent work. Have looked at a custom build for very reasonable prices. Has taken a lot of time to answer questions as I am deciding on what I want.

Tom Jacobs is a master luthier. He worked in the original Guild plant in Rhode Island. Jacobs Custom Guitars is the only place I trust to service my vintage Guilds and where I send all my students. They are great people, highly recommend.

“the midas touch” and super reasonable pricing. very nice guitars for sale as well

I had my 1958 Martin d21 tuned up at Jacobs and they did an excellent job! Very happy and they were very thorough and informative

Very good job fixing my 1985 Kramer guitar.

Good people.

Good store and to set up your guitar but not more than that

Great service, great people.

Friendly and reasonably priced