Madeline was super friendly and helpful in getting us set up with our storage unit.

Great place and staff! Thank you

The entire experience with Public storage has been amazing. I found them by calling around and needing a storage unit ASAP, they gave me an appointment same day and I got moved in no problem. Great prices in comparison to other storage facilities in the area. My whole experience with them has been stress free and wonderful. I would recomend them for anyone needing storage ASAP.

Very clean. Madeline and Joyce were very helpful and friendly. Would store here again

Just moved down from NY and rented a unit here. Margarie helped us and we appreciated her showing us the app

Had a great experience recently with public storage in Merritt island. Joyce was very helpful and knowledgeable. Highly recommend

My unit at Public Storage is conveniently located on the air-conditioned 2nd floor. The facility is clean and well taken care of. I keep a thermometer in the unit—it consistently reads 76 degrees.The one problem, that of the security gate kept open, has been resolved.

Thank you to Joyce for such a great help this morning in securing a unit for my mom. I Really appreciate you taking me to locate the unit!

Madeline was great handling my unit :)

Not only was this close to home the unit I rented it was very clean. The gentleman behind the counter was very helpful, I was in and out in less than 20 minutes and that included walking down to inspect the unit. Would highly recommend having a look.

Rude District Manager, Marsha, from Merrit Island area I met her about a week ago and hope to never meet her again.

Friendly service, clean facility. Madeline was very helpful!

Joyce was extremely knowledgeable, pleasant and helpful with our issue.

Madeline was an amazing help, she is very professional. The location is very clean. I definitely recommend and super kind associate!

Madeline was amazing. She was so helpful. Very professional. She made the process very easy.

This storage unit was clean and climate controlled in the ladies working the front desk were so pleasant and helpful if I ever need storage again I will most definitely use Merritt Island public storage. Very reasonable prices as well

I lost my keys and thought i was going ro have the buy another and wait for the old one to be cut. BUTTTTTTTT they found them in their complex and kept them for me. Really looking out.

I think I have been with this place for a couple years now and they will work with you with autopay and changing your payment method. The units are really nice there are air conditioned and indoor units if thats what you choose. The indoor units really seem to keep everything clean and I would recommend that definitely!

Property is well taken care of and the ladies there always willing to lend a helping hand!! Keep uo the great work!

Price is way too high for what you get. I paid $118 for an air-conditioned 5x10. I moved everything out the day I went in to get 1 box and the hallway had both dead and live roaches in it! Obviously a pig had just moved in, but it was definitely my sign to get out!!

Nice quiet location and great management. Always a smile on there faces

I have used them before with great results. However, on this occasion, after making a booking, I was told that what I had booked was in fact not available and they attempted to switch me to a different price-point and up-market me without consideration! Very disappointed. This review is done reluctantly as a public service to the community at large so that the same thing does not happen to others. Such a pity!

The mandatory insurance add on then immediately deleted is kinda shady.

Great customer service, competitive rates, I was able to come in on a Sunday, sign up, and move in, done deal with no hassles. Nice clean storage space. Easy to maneuver a trailer through the lot. 5 star!!!

If there is a chance you will hit hard times and miss a payment, use a locally owned storage center. Public storage will sell your unit and still hold ya responsible for the late payment. I had ability to pay for the rent on day of auction thanks to charity(I am homeless And live in my car which required a new alternator) and they refused to work with me. I lost everything including a New $3,000 Tempurpedic bed and 40 years of my life gathering, art, income tax returns, kitchen appliances, huge new dog crates, family photos. Now, they have turned me over to collections.

Ms. Joyce was a pleasure to work with when renting my unit, she went above and beyond my expectations. Ive had a storage unit before and would never recommend them to anyone. I will absolutely recommend Public Storage to friends in need, M I store and Ms. Joyce for her pleasant and efficient work ethics. Thank you so much👍

Joyce was really great and helped me through the process of getting a new unit seamlessly. She recognized that price was a concern of mine and helped me stay within my budget. I would not have been able to do it without her help.

Recently checked out Public Storage in Merritt Island.... Over all it’s a good looking property, very clean and the climate control units are cold!!!! As for the employees I dealt with Lacey. She is amazing, she goes above and beyond and got me in and out in record speed!!!! Will definitely recommend this storage facility to my friends and family....

Came in and talked to a very sweet lady named Lacey, she showed me an upstairs climate controlled space..... I am impressed by the location and will refer to friends and family coming from over seas..... the Turkish skies are amazing in August

We were so happy to find this storage facility. It is very clean and the location is Perfect for us.I also want to say Nicole in the front office is so Great!! She has assisted us from the moment we signed up for our unit. She always has a smile on her face and always makes sure all our storage needs are met. Love Nicole and Public Storage on Merritt Island.

Guy behind the desk was friendly, helpful in minimizing cost and getting me what I need. Even remembered my name when I came back in later that day, unusual for Storage to be so nice but a nice touch on service side of it. Would definitely recommend to anyone looking for storage. Thanks.

Came in today and received amazing customer service from Ms. Joyce. I couldnt be happier with my time here today!.Thank you for such a great experience!.

Helpful friendly office. i went for boxes and stuff cause I got to send things back home. The girl in the office had lot of information about the boxs. She even told me how to pack them. I dont need any storage but i know i would come here if i ever did. i liked where it was to. near the mall so its easy to find. the office was really clean to. very nice place to but boxs and tape.

I have been using the micro storage here for years. It is so perfect for what I need. I just need a small space to keep my stuff while I travel. I am only in Florida 3 months out of the year and this is great for keeping my stuff safe. They provide carts so I can get my things off an upper floor and the air conditioning and climate control make it comfortable to get my things. They have cameras so I know my things are safe. I love it.

I recently lost the keys to my unit. I inquired in the office as to what I needed to do. The gentleman there was very informative. Two days later I went into the office and Wendy was there. She was most helpful and very knowledgeable. She was able to sell me another lock w/keys and actually walked with me down to my unit. She marked the old lock that needed to be cut. While I was there she also took care of a name change for me. Great customer service. Kudos to Wendy! I would also like to add that this place is very clean and well maintained. For me the location is perfect.

Mary was very nice and professional. She gave us a tour and was very helpful. She answered all of our questions and made some great suggestions for our storage needs. Great location and easily accessible. Thank you!

Move in went smoothly. Property is clean and well kept. Thank you.

Well, I went to Cube Smart first and the quote they gave me for storage were astronomical. I then proceeded to Public Storage, they had exactly what I was looking for at the right price. The friendly sales associate, Walter was super helpful and got me a storage unit quick seeing as I pulled up in a 20ft loaded U-haul truck. Thanks again Walter! Stay cool man. Very helpful, quick fast and easy, very pleased.

I was very happy with my experience at the Merritt Island public storage. Very friendly staff. I reserved a unit the day before and came in, setting it up was very quick and smooth. I believe it was Cory who helped me and he was very pleasant. So far very satisfied with my experience. :)

Got the storage unit I reserved online. It was simple and fast. The staff promptly got back to me about my reservation. Wendy was very helpful, informative, and able to answer all my questions.Heads up you have to buy the lock used on your storage unit as well as insurance but other than those random expense this place seemed nice.

Wendy was excellent, very customer focused. My things were being moved across country and I met the moving company at the storage as I was completing paperwork with Wendy. She was quick, pleasant, helpful and thorough. Great hire for Public Storage! Thank you Wendy!! Sincerely, Brandi

I originally secured a smaller unit thinking it would be sufficient to store all my belongings. Once I saw the unit would not be sufficient Wendy went above and beyond making sure I left with a unit that fit my needs. She was very helpful and friendly which made for a great experience!! Thank you Wendy!

Rented on website. Simple and convenient.

I had a great experience yesterday in starting my rental out. A new trainee named Will was able to get me going and answer any questions I had regarding the property and access in a prompt manner, and he was interested in getting to know me as well. I recommend this property to others.

Will was very helpful. I wasnt sure what size storage i needed or even what kind i should get but he helped me figure it out. He showed me everything i needed and he made offered products that were relevant to what i explained would be put into the unit. So far awesome unit at a great price. Thanks Will!!!!

On my 2nd rental here. Only issue is they dont appreciate return customers with a discount. Otherwise good, safe place to store goods.Checked out 7/16/18, moving to California. most all was great. A/C issue last month or so, that I noticed. One aisle of a/c was having to cool the next aisle over, (mine). Not sure how effective but Im sure theyre going to fix it soon.

Good clean place to store excess home items. Convenient and secure location with a very professional and helpful staff. The smaller units are very reasonable I definitely would recommend to others.

Walt was very helpful with my storage rental. He helped me get into the right unit that would allow room for my antique piano, he made sure I had the items I needed to keep my goods safe while the are in storage!!

Just wanted to say how happy I am for choosing this location. Dinorah was very friendly and helpful which means a lot when you are under a lot of stress with moving and storing your possessions. Thank you Great job.

We are happy with everything The office staff is great,and its always clean.

Joyce is very awesome! Made it very easy to get a unit grass is always grommed very nice!

I have been a customer here for a few years. The office people are always nice the area is always clean. I appreciate that.

Walt was a great help, and very informative.. he was able to help my dad get into the right size space..I am reccomending Merritt Island location to my friends and family...

I was happy with the service. It was fast and easy so that we could get moved in quickly.

Excellent service! Dinorah welcomed us at the Merritt Island office and was very polite and helpful! Lockers are very clean and the security is very good. Would recommend to anybody!

The best!! Walt and Carol are very knowledgeable and friendly! I was always greeted with a smile. Very clean and good prices

Walt was friendly and professional. He took the time to explain the layout and took me to my locker. The facility is spotless and secure. I was surprised to learn that there is a mandatory insurance fee of at least $11/month on a 5X5 locker so be forewarned. All in all, great people, great service, and am very pleased with the whole experieince.

Crystalline or staff were nice people and keep the place very nice and clean

Walt is awesome...property is super clean. Walt is the man with the answers, when it comes to storage. Hope this helps!!!

Brian was amazing when I spoke with him, great customer service, and the unit itself was reasonably priced, clean when I entered, and protected.

Very clean inside the storage. Easy access in and out for quick visits. The staff is wonderful as well. Very knowledgeable about what they have ASAP.

Mary was awesome. She could answer my questions before i even asked them. Unit was clean and just what we needed. In and out with no issues.

Dinorah was very helpful at a time I needed help. Great customer service! I choose Public Storage where the service is awesome🌟

Great storage and helpful. I have been very happy here. I have recommended to my friends before.

Im moving to Merritt island next month and Im down sizing and needed some extra storage space I went to public storage in Merritt island. They were courteous, professional and helpful in making my decision on what size I needed.thank you Wendy Luther.

Very good, clean facility and friendly staff! Went there with a friend and was immediately helped. Walt was very knowledge patient and understanding in our moment of crisis. Thank you Walt for all your help you are the best! !!!

After making an appointment to lease a storage unit, I met with Dinorah today. I was a bit surprised at the extent of paperwork required. However, Dinorah turned that time into a very pleasant visit. In addition, she was obviously knowledgeable about what was needed, the software and suggestions about how to properly store items. Shes a keeper.

Very nice and clean facility. Super friendly staff! I rented somewhere else only because i needed a larger space and they were very helpful and helped me find a space at another public storage

I went there with my kids for some storage. I was taking care of by some curlyhaired guy name Will. He was really friendly and personable and pretty funny which help with the kids. When I came back to store my things he came up to check up on us and even brought us water. Thanks for all the attention!

I walked in not knowing anything about what I needed. Nicole was awesome. She really knows her stuff. Very friendly and helpful. Thank you for everything Nicole.

Very impressed with the associate Will that I worked with. Answered all my questions and presented an excellent orientation to the facility. Will was 1st class all the way

Courteous. Clean. Secure.

Location is clean, and Walt is helpful and informative, if you need storage go see Walt, he is the man!!

Gave me a unit next to a door which make it more difficult to put stuff in. 2nd story storage sucks. Too many fire doors to move through to get to unit. Try to force me to by insurance by lying telling me required when in fact you can decline it. It wasnt until after I was going to walkout did they let me decline the insurance.Added one additional star.The management after reading my review called me up to ask what they can do to improve. I believe they put an honest effort into addressing issues but for me it was too late. Hopefully my feedback will improve a future customers experienceI believe they should explain how a middle unit through several fire doors will affect your moving experience.They are experts and should offer that upfront advice when selecting a unit.

Very nice and informative staff. Wendy helped me out with my payment due to Hurricane Matthew. She let me know when to pay by to avoid more charges! Very helpful thanks!

Joice is awesome

Great safe place to store your belongings.. Used this location for about 9-10 months. Friendly staff and great location.

Went in today 2/15/16 to obtain boxes for my employer. & Wendy was SO helpful & what a pleasant attitude! Will def obtain any boxes, etc from her!! Thank u Wendy!!

Mary was friendly and helpful. She made it easy for us.

Recently while I was looking for offsite storage for my business and I contacted Public Storage in Merritt Island. I spoke to Carol, she was extremely helpful and knowledgeable, she answered all my questions and made recommendations as to what options would most suit my needs. I work in a business where customer service is always a priority and based on my experience with Carol, it is clear that Public Storage in Merritt Island puts there clients needs first. I recommend them to anyone in need of additional storage for there business or personal property.

Whenever I visit this facility to get more boxes, Wendy and Walt are so nice and knowledgeable, and so helpful. Thank you guys. Faculty is very clean and organized

Walt was very helpful, I didnt know how big a space I would need and he answered all my questions.

Shawn did a great job. Answered all the questions and presented the options. Clean, safe, and customer friendly. Dan D.

The facility is well-run and maintained. Walt is great!

This location is easily accessible, not to mention having all of the moving supplies you could ever need.

PRICEY....ELEVATORS WORKED ABOUT 10% OF THE TIME I WAS THERE....TOOK 18 YEARS TO FIX GATE. THE MANAGER HAS BETTER HOURS THAN BANK OF AMERICA TELLERS!!!!!!!!!!

Was helping a friend move, property is very well kept, staff was friendly. Walt came back to the locker to check on us to see if everything was ok.

Would not recommend this or any Public Storage facility. Very rude and not willing to work with disabled people. Will never get my business again. I put my belongings in small unit on May 28th. Paid full month. The next month they doubled the rent amount. So I paid that, but only had my things in there for 8 days, but still had to pay for the whole month. And now they keep calling me, wanting $20 more dollars, after I paid for two full months, and the unit has been empty since July 8th. Never again. Very unprofessional to me and my needs.

Old guy in the office is surprisingly nice and jovial. Appreciated his help in getting the unit I needed and making the move easy.

Ms.Dinorah is wonderful. If you need to have a storage unit this location is the place to go.

Mary provided excellent service when I secured a storage unit.

BEWARE! The high ratings are because the manager pays you $5 cash to rate them 5 stars. I planned on having the unit for only 1 month to store some stuff during my in town move. I have now had to pay for an additional month because my unit is INFESTED with cockroaches and cockroach eggs. Now mind you, most of the stuff hadnt even been there a full month. Ive bombed the unit because I was told they cant do it. Went again today and it was even worse than before. I was told to call insurance. But this doesnt help me when I am trying to unload my unit. I cant bring any boxes to my new place in this condition. And I was told they dont offer any trash so I can throw the boxes away. I am disgusted. I feel like my life is being held hostage in a cockroach infested storage unit and Im paying ransom monthly! Please beware and stay away from this place.

Worst public storage facility Ive ever dealt with!!From the moment I rented the unit till I removed my belongings from the facility fees upon fees!!Guy shows me unit decides upon himself to put a lock on it doesnt explain I could purchase a lock just puts one on and decides to charge me $27. Umm no. So I went and bought a lock for $3 at Home Depot down the street. I remove my belongings on the 1st he tells me i owe $48.55. Umm another no!!All I was told was to make sure you are out on the 1st of the month. Not before... on the 1st .I am not paying for a full month when I rented the United at 5pm on the 1st and removed my belongings way before. I will be contactibg corporate. So for anyone renting beware they like to add fees upon fees!!

Wendy was extremely helpful and professional. I really appreciate her and she was super friendly. Always a pleasure.

I rented a storage space and the process was very fast and easy. Wendy did a good job of making sure I had everything for my move.

I like this storage. It is clean and safe place. Im happy with it.

Both Walt and Wendy were both super helpful and very friendly.I was able to fill out all the paperwork super fast and get in and out. I recommend this place to everyone in the area.

Property clean and staff friendly, recommend this location.

Dinorah was awesome during my check-in process, very professional and energetic. I had previously gone online to make my reservation for a storage unit and Dinorah was great at following up over the phone before my actual arrival at the facility.

Joyce was very polite and patient and accommodating for us.