This was just too easy they were super friendly and went above and beyond to meet my needs. found the perfect car I was looking for and in the price range I needed it to be. Then it became even easier, we were not there very long at all the finance department got us in and out. The whole experience was amazing and Im hoping to have the same great service with their service department since this is the closest Honda dealership to me.

First new car purchase in almost 11 years. The experience of buying a new car is usually so bad it is always about 10 years before we are ready to do it again. Well, this time around was the exception. We had a great experience with our salesman and even with the paperwork guy! A little background - we had owned a Honda Accord for 16 years and had only done routine maintenance with the exception of having to replace the power steering pump earlier this year. So we felt that we couldn’t go wrong with another Honda. And now back to our story. We decided to trade our 2012 Silverado in on a Pilot Elite. We didn’t get exactly what we wanted for the trade in value, but were satisfied with the overall numbers and drove home a beautiful new Pilot. The whole process took less than 4 hours, but could have easily been done in 2 - we got wrapped up trading stories with John (sales guy) and David (finance/paperwork guy). Bottom line - a great experience overall and a brand new car that we are already enjoying immensely. We look forward to many years of dependable service from this car. I expect the service department to meet the same high standards of the sales team.

I recently had a service on my 2017 Civic EX-T. The service advisors are always so nice and thorough. Jason explained everything and the time frame for the service. I was surprised when my girl was finished about 2 hours early! She went in for the Auto Butler service and came out looking like I just bought her!

My advisor was Jason Kobayashi. He was accommodating about my request to apply a discount on my service that was meant for another Honda location, and to get an external car wash. The time estimate was accurate and I am happy with the work done (safety inspection, replace contaminated brake fluid and cabin air filters).

We have been searching for a low mileage crossover for a while, multiple websites and test drives, just to find out that Phoenix car market is a jungle. So many dealers claimed they have a clean title while having a branded one; so many dealers have all kinds of add-on fees. I am glad we found this dealer. We love our new Honda CR-V and our leasing term. This is one of the hard to find no-nonsense dealership. Will buy or lease more car with them in the future.

I cant begin to say enough good about the experience I had at Honda of Superstition Springs. I was warmly greeted by Paityn when I got to the dealership and she was very helpful with the car that I purchased. The low key, yet informative, information that I was given by her, and Paul the Sales Manager made buying my new CRV a great experience. I would highly recommend both of these individuals, as well as the dealership.

I have been coming here for over 10 years now and always receive great service. Thank you Jason and James for the great customer service over the years!

Devin presented me with the figures and options i needed to make a decision on whether to buy a new car or not. I was presented with an option that fitted my budget. Thus decided then and there. The transaction was pretty smooth.Mychal from the finance dept explained the financing side of getting a car clearly.No pressure selling no BS…just facts and figures. All in all it was a great experience. Everyone there was nice and helpful.

Bought a 2022 civic ex, have been let down by every department at this dealership since my purchase.Detailing left shipping compound/glue on my paint.Had to schedule window tint and mud flaps install with the shop. Took 3 weeks to get me in and my car left with scratches on my chrome trim on one window and scratches to my interior plastics as well!Not to mention all the water marks on every door panel and handle, bubbles in the tint! This place does not care about keeping a new car someone is paying 35k for in New condition. And thats really sad...Cars should not leave with permanent damage from standard service or installation.

Abel Valencia, Sales Representative, was attentive, polite, professional, and patient. I appreciated his concerns for my needs and my budget. I am pleased with my purchase and feel all parties benefited in the negotiation process. I definitely recommend this dealership,

Jonah and Amir never fail to give me a great buying experience. I keep coming back because of their genuine care for me as a person and do everything in their power to get me exactly what I need!

I’ve been in the market for a new vehicle for a week, and visited the location on a whim. I had visited a few locations previously, and dealt with less to be desired service. Coming in prequalified from another lender, I was looking to just buy. After visiting a few locations, my wife and I were heading out to dinner, and drove through the street, in route to our destination, seeing if anything had caught my eye. Something on the corner of the lot did, so we pulled in to investigate further. The vehicle was sadly out of the price range I wanted to be in. As we were turning to walk away, we were greeted by Malcom. Standing on the lot, may as well see what the location had to offer. I then explained to Malcolm, what I was then looking for. Amazingly enough to me, he had just what I had been looking for. I can’t comment enough, about the personable interaction that was involved. Having visited multiple locations, with less then to be desired attitudes, dealing with a person whom was only in the market for a certain type and style vehicle. Being late, we knew we couldn’t actually buy at that time. Came back the next day, to finish the process, having fell in love with the vehicle. Even with my non wavering, stuck in my way mentality, everyone was doing their best to accommodate me. Even while closing, the gentleman found a better lender then I previously had. I can’t thank the dealership, Malcolm, and the final closing gentleman for handling my stuck in my ways style. I can’t say enough praise. Thank you !

I am absolutely satisfied with how my recent purchases at Honda of Superstition Springs went. From the time Brian met me in the lot and showed me the car, I didn’t feel rushed or pressured. The finance department and manager were also very friendly and made my time there efficient and stress free. My family has now purchased two vehicles from this dealership and they have a customer for life.I’ll definitely return when I buy another vehicle in the future.

After a recent service on my truck, we started having issues again so we had to take it back in. I was expecting push back or difficulties getting in on a Saturday, but when I explained the situation to Tommy, the Fixed Ops Director, he was so incredibly understanding and easy to work with. He got us in immediately and kept us up to date on what was going on every step of the way. He is the ultimate professional, with knowledge, integrity and people skills—something rare in the auto industry, in my experience. They were able to fix the issue quickly and effectively, we’ve had no problems since. Needless to say, I would recommend Honda Superstition to anyone looking for honest, professional service. Thank you, Tommy!

Met by a representative who directed me Logan Bowers. Logan confirmed the appointment and service to be completed. He provided a short tour directing me to where I could wait and the amenities. I appreciated his updates on the service and length of time. He met me and walkes me to the cashier. The courtesy and respect was appreciated. He answered my questions as to future service and mentioned that if I had any questions I could contact him. The attention to customer service and updates concerning the vehicle are the reasons for the high marks. Thank you Logan for continuing my gratitude to Superstition Springs Honda

We walked in not knowing if there would be sufficient inventory to purchase a Honda CRV EX. Able was assigned to work with us; very relaxed and no pressure salesmanship. Very impressed the way they deal with customers. Able listeners to our needs and provided all the options for us to make our decision. In the end, we drove off with the car we had in mind. I would definitely recommend this dealership to my friends.

Peyton was my Sales Rep, and she was fantastic. She was just genuine and helpful in answering my questions.

My CRV needed oil change. Jason accepted me inwithout an appointment. Iam like WOW great service35min it all it took. Thank you Jayson

This rating is solely based upon the professional service that I received during my most recent visit to Honda, not the Service department. The Service Director Tommy Durante, was kind, courteous, respectful, articulate and very helpful. Not only did he promptly clear up the frustrating miscommunications, he delivered on his promise to have my windshield replaced by the end of the business day. He called me two hours later and informed me that my car was ready to to be picked up.

They no longer give a rental or a loaner car to anyone, even when your two week old CRV has its entire entertainment system fail. This is my second vehicle Ive bought from this dealer that has issues from purchase, but this time its my only vehicle. Do they really expect me to go an unspecified amount of time without a vehicle due to a factory issue, with two children at home? Poor customer service and Honda cars are apparently going downhill fast. Stay away from this dealership and save yourself the headache Im currently going through.Update: after this post I received a call from the service director and they offered my a loaner in order to get by while they got the car repaired. It took almost a full month for the radio to come in, but we have the vehicle back and everything is good to go. I will up my review as they eventually got me taken care of, but I shouldnt have had to jump through hoops for the repair of a brand new vehicle.

Its always a great experience here. Their sales and maintenance teams are awesome and make every visit smooth and very pleasant. Highly recommended!

It was my first time buying a car and Angelo made the experience as hassle free as he possibly could. He did his best to present me with cars that fit my wants/needs as well as my budget. My dad only requests Angelo and now I see why. I cant recommend this place enough!!!

Logan did a great job. Very friendly, kept me informed of the status of my car. Since I was under a time crunch he quoted me a time that would allow me to get to my other appointment that afternoon. They were even done earlier. Yay!!! My car is running smoothly. Have always loved my Honda. Great job Logan.

Great experience overall! I found the exact Honda Accord that I wanted. Great price and value on this new car. My trade was valued right. Tim Fellows, my salesperson was helpful in every way. Finance was awesome, and everything went so simply and smoothly. I am very satisfied.

I went to the dealership thinking I was not able to get a car due to my current situation. To my surprise I was able to get my car and still have a great deal and experience with this dealership. They work fast and try to work fast and not waste your time. I been to a lot of dealerships in my life and this one keeps on being my go to dealership. Mike lacy was so fast and helpful! As well as Amir who work fast on our paperwork and was very helpful and great. 👍🏻 Thank you superstition Honda for my car I couldn’t be any happier! 😊

This has been my most pleasant vehicle purchase ever. Well worth the 50 mile drive across town. Highly recommend!

My wife and I were looking for a great pre-owned Honda. We went to Superstition and had an idea of what we were looking for. We were greeted by Brian De Leon and he instantly made us feel welcome and asked us all the right questions. His sales approach is wonderful. His focus on our needs and what we were looking for was perfect. We were on a test drive within 10 mins of arriving. The negotiation process was enjoyable and there was never any aggressive sales tactics. Brian is a strong sales person without being an in-your face seller. His focus on getting to know us and building a relationship is why I will come back to Superstition Honda for our next vehicle. I will also be recommending my friends and family to go and see Brian. 10/10 great sales experience.

Every time I come to superstition Honda I have the best experience! Tommy Durante and his service team are the best 👍👏 They get 10 stars 🌟 🌟🌟🌟🌟🌟🌟🌟🌟🌟 from me! Thank you,Janet Taylor

Last year I bought a car at a different dealership and it was the worst experience ever. Last week I decided to trade that car in at superstition Honda and couldn’t have been anymore happy! Luis Navarro made the buying/trading process such a breeze. I expressed to him I have 2 toddlers and need to do the majority of the buying from home- he made that super easy and all together maybe had to spend 30 mins at the dealership. I will never go anywhere else and will refer all my friends here. Thank you for making something that seemed like it was going to be such a hassle actually so so easy!

Salesman was great (Kenny). Their titling department sucks though. They offered to buy back my lease and I have been waiting for my check for almost 2 months with zero follow up. I spoke with Sherry and she said she was in charge of that department. That’s a shame. My family member got her check within 3 weeks at Chapman Honda in Tucson. Safe to say, this is my first and last business interaction with Superstition Honda.

Patrick helped me Sunday with my trade in and purchase of a vehicle I have always wanted. Prior to arriving to the dealership I was anxious because usually its not a great experience going in to potentially make a purchase. I was pleasantly surprised. The entire experience was actually quite wonderful. Patrick listened to me and I felt he understood what I was looking for. Patrick also laid out the facts for me which is appreciated. I would definitely recommend as this was the best experience I have had at a car dealership.

We had a very nice professional knowledgeable young man help us from beginning to end when we brought our vehicle in for service. He was courteous and explained thoroughly what was needed and what was done with our vehicle. I would like to thank Logan for a job well done!!

Amazing service! Everything was super quick and Logan was able to get it all done same day. I will definitely come back again for any service repairs for my Honda.

Kenny and the team at Superstition Springs Honda are EXCELLENT! I was able to purchase the color and truck I wanted! Easy and painless! This is what a car buying experience should be! Everyone was great, helpful and asking me the right questions to get me exactly what I wanted and right at my budget! Straight forward and honest. No games. Thank you guys! We will be back!

Im very happy with the service I received from James & Tommy Durante for my Honda Odysseys a/c repair. My van needed a little more repair to fix the a/c and Tommy gave me a great deal. The service team was friendly and helpful with great turnaround.

Excellent experience at Superstition springs Honda dealership. I told my service advisor James of a noise I was hearing that I had not heard before. The mechanics found a wheel bearing going out and corrected it at no charge, since the car is still under warranty. They also did regular service such as oil change, tire rotation, and the paint Butler. My car was done before 2:30 PM. I also got a ride home from the dealership when I dropped my car off. Very appreciated! I would recommend Superstition springs Honda to anyone. James was very good to keep me advised of all the repairs/work.

The salesman I worked with (Devin) was friendly, helpful, and knowledgeable. He kept me updated on cars I was interested throughout the process and was easy to work with when it finally came to negotiating a price. Finally, once I had negotiated down to a deal I was happy with there was virtually no unnecessary waiting or attempted upselling. In finance they offered me an extended warranty, but when I declined were respectful and didnt try and pressure me any further. Overall this was a very low hassle process and the staff were helpful and respectful the entire way.

Great experience. I have bought many cars and this was one of the easiest. Mario my salesman took care of me and Amir in Finance is a wizard. They were very patient and took care of us while my wife test drove a couple cars and they were solid when it came to my trade in. Highly recommended.

Payton and Paul were amazing in finding me what I needed and working through details to ensure I had what was needed. The manager, I believe his name was David was also extremely helpful. Buying a car is not an easy experience and can be very stressful. I had no stress when working with Payton and Paul and when I did experience some concern, the manager stepped in and shared knowledge, understanding, and compassion to ensure my experience was was a good one. Superstition Honda was amazing! Thank you.

The best car buying experience in many years. Fast, courteous and spot on. We shook hands and the deal was exactly what we agreed to. No nonsense. In and out of dealership and finance in 45 minutes! Unheard of. Ask for Manny our Sales rep.

My experience was absolutely amazing. I never write reviews but in this case I am happy to. I came in after a not so great experience at another dealership. I was greeted by Bryan De matos and I am so happy with my experience. He listened to what I was looking for and found just that. He was truly great to work with and I would highly recommend him and this dealership to anyone. Everyone we worked with at Superstition Springs was beyond great. Buying cars be stressful but in this case I would say the opposite. Trust me and go here. :)

I am updating my review a year after buying the vehicle in which I gave it five stars. Although the sales experience went very well the service experience is not. The air conditioning stopped working in my one-year-old vehicle with 20,000 miles on it. It is currently over 110 in the Phoenix Valley and the service department is refusing to get me a loaner car or get me in for service in a reasonable amount of time. This is my family vehicle and I have to transport small children in it. They offered me an appointment two weeks out. I asked for a loaner vehicle and they told me they don’t have one for me and I would have to get a rental vehicle. Since I did not buy the extended warranty they offered me a rental vehicle at $40 a day. I am not making payments on a new car that is still under warranty and paying for a rental vehicle . Everybody’s happy to sell you a car but how they treat you after the sale speaks about how they really value you. My husband is currently looking at a Honda truck but we will be using another dealership or looking at something completely different after realizing this is how they treat their customers.Also, because I believe in being 100% honest, a service manager did get me in after a six day wait instead of two weeks. The women answering the phone in the service department were rude when they said they’d transfer me to a manager and I specifically asked for one that was in and would answer the phone and not be sent to voicemail. Also after the vehicle was serviced they were a little condescending and trying tell me I had to actually turn the air conditioner on in order for it to work... as if I didn’t know how to use it for the past year. Someone also reached out to me after leaving this review to try to make things right. I am updating the review, because I had some follow up and they got me a time someone had cancelled, with three stars but it was a large headache for me to try to get a reasonable amount of service and without being assertive it wouldn’t have happened.

We took our van in to get the outstanding recalls done. We’ve been having some transmission issues and were told to take it to the dealership for the software update. While at the dealership they stated it was a liability to update the software without doing the 3x drain and replace on the transmission fluid, which they quoted alone with the update at $659.00. I had already done the 3x flush as recommended by Honda and used Honda brand ATF for it. The case of 12 quarts was around $110 and it takes approximately 20 minutes each time, little more with shifting through gears while at a standstill and then a quick drive up to freeway speeds to hit all the gears. The drain and replace certainly helped but everyone in the Odyssey owners group and on the forums page said to get the update. There were various prices from different dealerships ranging from free to $150. This dealership refused to do the software update without the flush service which is completely unrelated. There is absolutely no way for a software update to damage the transmission based on the condition of the fluid in there. This dealership tried to take advantage of my wife who took the van in. This is our first time owning a Honda and I completely regret it. If you are looking for service do not bring your car to this dealership. I can’t speak for the others but avoid this one at all cost. Deceitful business practices, gender bias and outright lies about how software updates work. This is their vehicle and their software and they want $659 so we can have peace of mind knowing it’s up to date, an absolute joke of a business model.

I cant day enough good things about my salesman Mike Lacey! He put me into my dream car and Im still pinching myself!Mike was professional and really worked to make the car buying experience easy for me!I would highly recommend Mike for anyones car buying needs!!

Absolutely incredible, Patrick was patient, listened to my needs and got me into a gorgeous new 2020 Honda HR-V that I love!He took the time to show me how my vehicle worked, and showed us many great models during our visit!Can’t recommend him enough, wonderful to work with.Jessica from the service department took fantastic care of my old car during my appointment, and got us in and out as quickly as possible.Michael in finance was an absolute jem and hooked us up with an awesome service package for our new car (we’ve named her Sheila!). One of the smart men I have ever met!Car dealers can sometimes feel super intimidating but I felt nothing but stress free and left super knowledgeable after my visit.

The best car buying experience in many years. Fast, courteous and spot on. We shook hands and the deal was exactly what we agreed to. No nonsense. In and out of dealership and finance in 45 minutes! Unheard of

Answered all of my questions and made me feel like I got a very good deal.Used my Costco card and no Hassel about getting an extra discount from Costco.John Sims was very helpful and said to call him anytime, if we have questions or problems.

I tried to inquire about a vehicle that I was interested in, and I was somehow contacted by a very pushy and rude salesman named Pailyn. Who wouldnt provide as much details as she asking from me and also tried to redirect me to a different vehicle even after I stated that this was exactly what I wanted and nothing else. Customer Service was not there and attention to detail definitely lacked. I wouldnt trust making any kind of purchase with this kind of customer service, this Car Shortage really inflated some egos.

We have dealt with Tim Fellows 3 times & he is very knowledgeable & has great customer service qualities. We feel he is more than willing to help us deal & walk away happy, which is what we did .

Honda Cars of Superstition Springs defiantly redeemed themselves! My husband & I had a not so great experience a few years ago due to a sales rep that had ZERO business being in the customer service field. Luckily the manager literally chases us down in the parking lot to offer a sincere apology & a chance to make things right. His persistence worked & he made it right & we got a smoking deal! Recently, I ended up back to the same dealership to purchase a new Civic & Ill admit I was a bit hesitant. This time around was a HOME RUN! It was a pleasant, smooth experience.Adam Muller was my sales rep and he was all around FANTABULOUS! Every person I came in contact with at the dealership was outstanding. Customer Service scale of 1-10 I give them a 100!!!!!! Everyone was very attentive as well as knowledgeable & most importantly straight forward & fair. They honestly did earn my business. Thank you again Adam & the entire team at Honda cars of Superstition Springs!!👊🏼👌🏼👏🏼🤘🏼YOU ALL ROCKED IT !!!!!!!! 😎🙃🤓🤪

This car buying experience was awesome! The sales people were very courteous, extremely technical and took the time to answer the tons of questions we had, as we researched a lot about the car we wanted as well as competitive cars before we went there. The sales people backed each other up flawlessly as we made several visits. It was a no pressure sale and everyone there seemed very honest. I would definitely recommend this Honda dealer.

Daniel and Mychal were great! 1st time buying a car and the experience was great! Love my 2022 Honda Civic Sport!

Had to edit this review. If I could give negative stars I would.From a very uncomfortable buying experience where I feel I was taken advantage of to a horrible service experience where we were ignored.I will never recommend this place again, I will never buy another car here again.After talking with the Sales Manager apparently they always charged $2000 for tint, door guards, tire lock and a trunk protector, something that I dont remember happening last year.

Great team I worked with! Jonah and Amir did a great job meeting our needs! Recommend them all day long!

Great Experience. The salesman Jonah was great and Amir the Finance Manger was awesome. I can recommend them wholeheartedly. The service Manager was also very helpful!

Brian, the service manager was a lifesaver!! I had a small issue when I spoke to him in the morning. He asked how soon I could come in. I was quite surprised, and I told him I’d be there around lunchtime. When I arrived he came to greet me, from having to leave a meeting, which I was a little worried he might be grumpy because of the interruption in his meeting. I was pleasantly surprised that he was very friendly. He greeted me warmly, and explained what he was going to do to resolve my issue. I was in and out of the service department in less than 15 minutes. From day one of purchasing my new Honda, I have had the best customer service experiences! I highly recommend this dealership. Thanks for all your help Brian!

We stopped into Superstition Honda yesterday we started visiting with Tim Fellows one of the salesman. What a nice polite young man he answered all our questions worked hard to put a deal together for my wife and I. The dealership worked hard for our business and one of the managers came out and introduced himself to us along with a thank you for our business. We purchased a 2021 CR V EXL.

Super easy! Really happy with my experience. Went in the morning and left a few hours later with my car! Id definitely use them again.

David Hernandez and his whole staff were so helpful, informative and quick with answers. I have to say I was not looking forward to the whole process but David made it easy and my wife and kids are super happy with our Honda Passport. I deep safe and covered. This vehicle is great for a family of four!

They did everything to get me into the car I wanted. Go there. Drive home happy. Ask for Jeremy or Manny - they were instrumental to enhance my experience.

Mike Lacey did an amazing job he got me the car I really wanted and an amazing deal.He was easy to work with and very friendly! Also Amir did an amazing job in the process as well!! Very happy with my experience! :)

Be careful buying a used car from this place if it requires a repair. We bought a used car and the windshield needs replaced and they stated it would be fixed. It’s been over a week now and they are not responding to emails or phone calls.

Good sellers persons, but just water?? I spend all my day looking for a Honda Pilot and they just offer water to the customers all day, otherwise very good service from Bryan to help me buy my Honda Pilot

I purchased my Honda at a different dealer because they had what I needed in stock however was very disappointed in the quality of service. I tried this dealer and was delighted. They were able to accommodate a unique request that helped me so much. Just love Gabby and her team

Talk to John Sims... he is not just a sales consultant but a true definition of a kind, genuine and a humble human being. I purchased a Civic Type R from him back in 2018 and he still remembers me after coming in today to refer now a 3rd friend and family member with all successful purchases. He understands that your time is extremely valuable and listens to each and every question/concern you might have. He treats you as if he is the one purchasing the vehicle himself and is very budget conscious. After working tirelessly with several Honda dealers in the valley (Chandler/Tempe Autonation, Showcase, Bell, Chapman and Right) Superstition is the one to go to because of John Sims makes it effortless and quick to purchase a vehicle. He is one of the few sales consultant with strong moral ethics and actually cares about your future investment. You will not be disappointed and I cannot wait to work with him again in the future.

I had one of the best visits ever at this location! I have been a car owner for years and have never been treated with the utmost respect like I was here. Jesse was very sweet and helped me with questions that I had and also assisted me with accessories that I was interested in. A lot of other employees were also sweet and greeted me when they didn’t have to. Thank you to this location for getting the services done on my car!

As expected the Service Department was busy when I arrived to have my vehicle serviced; unfortunately I arrived late for my appointment; yet Jason in the Service Department was patient and understanding and aware I live 65 miles from the dealership; he asked, if I was willing to wait a bit longer then the scheduled time needed to service my vehicle I would not have to reschedule. The wait time was quite acceptable and saved me another trip. The courteous manner shown by Jason and other staff members SURPASSED my expectations. I also extend my appreciation to the management staff leading this team. Again, A SPECIAL THANKS TO JASON AND I CERTAINLY HOPE HE GETS PAID WELL!

Excellent attention to detail. Very comfortable waiting area. Service rep, Dakota was great. Smooth check in and waiting time was 45 minutes as promised. No delays. Very professional experience.

Had a great purchase experience with Mike Lacy. The guy was very personable and laid back and not the pushy salesman type you can run into when buying a new car. We would highly recommend him.

We were so fortunate to be able to work with Patrick Dixon. We didnt feel pressured at any time and he worked with us within our budget. He follows through to his words and then some. Very friendly and knowledgeable staff, they worked with us even after their closing time. We were treated like family. Perfect car buying experience.

Jonah, Manny, and Koushi were amazing, fast, and helpful. I told them I needed to get out of there to get home to my puppies and they made the buying process a breeze. I was not anticipating buying a car for sure today.... but after a few visits to other dealerships .. they were too wonderful to pass up the chance for a seamless buying process.

Everyone I worked with last weekend (from Jesse in service to Adam in sales) were all professional, understanding and very helpful. Im grateful for the staff and happy to continue being a Honda customer for over 10 years!

Great service in all departments! Exceptional service in the service department from Gabby Tavares, she is excellent in her customer service skills, she listens, she goes the extra mile to make things right by the customer! I had the pleasure of meeting and dealing with Tommy Durante on an issue with my moms Crv that he is taking care of.Thank you to you both for your awesome service!Jenny

I had some recalls that needed to be taken care of. I worked with Jason. He (and they) did a great job. Also many thanks to the tech that looked at my sunroof! I used the shuttle the driver was very nice as well.

Fast and friendly service.Work was done in a timely manner, and included everything the advisor discussed at arrival time.

My representative was Cesar. He was most courteous. He quickly answered my question about my windshield wipers! My service time seemed long but he advised me if the progress. He also made a helpful suggestion regarding my tire concerns. I was very happy with his professionalism and knowledge.

Absolutely amazing customer service. Service manager,(Tom) is very helpful and customer service oriented. Will continue to use superstition springs for all three of our Honda’s.

It’s hit or miss at a dealer. Been here once before long time ago and didn’t walk out with a car. When to automation that same day, got a car!Fast word to today, was the exact opposite!Thank you Adam!

Very kind and respectful! Met my needs the best they could!!! Became my legitimate friend while I was there!! Highly recommend!!!

Super easy! Found my car and was driving home with it a couple hours later. Would definitely buy from them again!

I absolutely love my new car! I cant believe what I was able to get approved for, and let the lot same day with a much nicer vehicle. Saleman Kenny was very knowledgeable and helpful, and the finances dept, Koushi, helped keep my monthly payments low. Will definitely come back when its time to upgrade. So ecstatic!

I came in late in the day and was waiting for a long time at the desk next to James he stopped what he was doing and helped me. He got my car in and fixed and made some excellent recommendations for repairs my car needed..I was exceptionally pleased with his professionalism and demeanor. I will definitely ask for him in the future. Thanks James

I am the owner of a 2018 Dodge Challenger that I acquired from this dealership in December 2018. My patience with this dealership has run its course. Since September 2019, I have been running into consistent mechanical issues with the vehicles’ AC system and have had to bring it in for 4 to 5 times to address this issue alone. At best the AC system functions for a period of a couple months before it fails, works inconsistently, or malfunctions during hot weather again. For two summers I have had to deal with my car dual functioning as an oversized oven during Arizona’s 100 to 116 degree Fahrenheit weather. This is my sole car for work, transportation, and recreational purposes. I am just DONE with having to rely on open windows while driving down the freeway as a cooling alternative than my own vehicles’ AC system. What is even more absurd is that I bought this car with only 39,823 miles on it. That means that the dealership sold me the equivalent of a “Lemon” car, is at best putting a band aid over the issue rather than addressing the root of the problem or a combination of both.To add further insult to injury, despite that I purchased the dealerships’ so-called “Platinum” warranty, I still had to pay a minimum $100 deductible on top of being responsible to acquire my own transportation substitute for the majority of each visit. This resulted in me having to preoccupy other people for transportation, renting vehicles, Uber/Lyft rides, or other means that came out of my own pocket. I had to pay for these costs every single time I brought in my car to fix THE SAME ISSUE. Aside from this already becoming a financial and mental toll, the amount of time and scheduling conflict with my work has been extremely cumbersome as well. Take this post/review however you will, but I can guarantee you that it has not been an exaggeration given how the first-hand testimony of many family, friends and colleagues can attest my experience with this dealership.Take great precaution when dealing with this dealership. It turned the euphoria of me finally being able to buy the car that I worked so hard for into an aggravating experience. At this current moment in time, I would (if I could) take a redo and take my business and money someplace else. For those of you who are reading this post and haven’t conducted business with this dealership yet, I cannot stress how much I HIGHLY suggest that you look elsewhere.RESPONSE TO THE OWNER (BELOW)Since the last visit. I told your dealership that the vehicles AC would only be stable during cold/mild temperate weather and temperature. The AC would not function properly during the high summer days temperature. For the last visit, the cold monsoon season set in and the hot summer days were briefly suspended. Your service department said that I should just return when the issues arise again (as we were still in the monsoon season/climate) since they couldnt do anything else. As of now, the passengers AC vents blow lukewarm air at best (during even mild/cool weather). During 100 degree fahrenheit and up climate, the drivers AC vents BARELY blow hardly cold air while all the other vents blow hot air. On top of that, an audible hissing leakage (sort of decompressing) sound emanates from the air ducts/vents 50% of the team.For the past couple of days, I have tried contacting both you and your service manager. I have left my contact information and left messages even with your other employees. Yet NONE OF YOU have tried to contact me back or made an effort to do so.

My buying experience was relatively easy. I live about 90 miles north of the dealership. Michael Lacey and I texted back and forth and spoke on the phone, and made the deal the day before. I simply drove down to Mesa from Payson the next morning, drove the vehicle, and signed the paperwork for my Honda Passport Elite. After I drove home, Michael texted to make sure I got home okay. I appreciated that! All in all, it was a good experience!

Treated right, they did a good job, and apologized for any wait time or inconvenience. Would recommend them for any service needs. Dakota my service advisor listened to my concerns and did his best to help me.

Their service is always helpful, top of the world. Very prompt and smooth control of the given situation. I liked mostly their professional diagnosis and advices.

Be very careful here theyll try every trick in the book never talk what payments you want that gives them a base on how much more they can over sale the car very shady place to buy a car. Go to Showcase Honda not only did I get my Honda Accord sport for 3,400 dollars cheaper they also gave use hats shirts and a free dinner Showcase is a true professional dealership.

Top quality service. Great communication. Great prices. Thanks

James was awesome! Helped me find out what was going on with my car as well worked around my busy schedule on getting it fixed in a timely manner. Wonderful service. Will definitely be going back for future services to my Honda.

Dakota was really nice and went over everything with me and made sure I understood what my services and charges would be. They were also fast, I wasn’t there nearly as long as I thought I would be. Very satisfied!

The guys there helped us a lot, got us a chance to test drive the car and made it easy for us to get the car.

Jason did a great job. Perfect. 10 stars

Great experience. I was able to purchase a quality vehicle in a couple of hours. I was dealt with in a very honest and professional manner and would recommend anyone looking to purchase a car to make Superstation Springs Honda your first stop.

Typical-Buyer Beware! Buy a car and then when you have a problem no one wants to help you!Purchased a 2021 Honda Accord- 30 days later I need help… my problem has been escalated to 2 managers, and I have left a message for a manager myself-4 days later no one has called me back!Worst Customer Care Ever!!! Buy from a different Honda Dealer! I wish I had! Good luck!

Excellent service from start to finish! Like going to a 5-star restaurant but without the food.😁

We had a very nice experience leasing a new vehicle. Everyone was very pleasant and we were greeted even before we reached the door. The salesperson found a vehicle that met our every needs and expectations. The business manager guided us through the volumes of DOT paperwork smoothly. We went home with a fine Honda SUV.

Dakota in service was great! Awesome communication and answered my questions.

These guys are absolutely AMAZING! Mario was great. Greeted me immediately. We started talking about what I was looking for and I told him how horrible my experience with the nearby Chevy dealership was. I wish I could remember the other guys name and the finance guys name as well, all 3 where absolutely wonderful. I’m am thoroughly impressed. I will never purchase a car from anywhere else! Thank you guys so much!

Excellent service with a recall item. James was very helpful and obviously knows his job well, friendly and professional. Work was completed quickly and I was on my way.

UPDATE: Honda of SS called us today and wanted to hear about our situation. The man listened, understood and took ownership for the dealers actions the prev day. His call was much appreciated and he even offered a free maintenance on our next visit. Thank you for your great customer service.ORIGINAL: Dropped car off at 7:15am for oil change and auto buffer. They said please allow 2 to 5 hours. We showed up at 5pm (10 hours later) and they say its not done. We had stuff to do but instead sat there waiting. Service team offers no apologies but acts as if we shouldnt be frustrated. Good customer service goes a long way with a frustrated customer, they didnt give that at all...