user
Quality Overhead Door
1750 N Rosemont STE 109, Mesa, AZ 85205, United States
Appearance
Quality Overhead Door
Comments
Am
Review №1

I worked with LauraTo get a quote for my garage door. She Is knowledgeable and detail oriented. She also did everything that she could to help me save money including going to Home Depot to order from them so that I can take advantage of specials. I did not wind up ordering the door because Clopay is so far behind on their orders, but Joanie, the President, Reached out to find out if my project was still active. To me that means that they review their order status on a regular basis to ensure that things are getting done and no one fell through the cracks. I will certainly do business with them in the future.

Gr
Review №2

Quality Garage Door Company promptly came out to estimate and explain my options in replacing the old garage door. The new door price was very reasonablealong with the upgrades requested . ( insulation, insect proof extra duty bottom door closure band, jack hammer side motor and magnetic assessories to accent the door . Miss Joanie and the crew were professional, courteous and did a Great Job on the garage door Installation. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Ri
Review №3

We had a problem with our garage door on a Saturday afternoon that prevented us from closing the door completely, as our house is brand new and we had a warranty. We contacted Quality Overheard Door. They came out Monday afternoon to fix our door. The technician was very professional. He ensured our garage door was working properly with minimal noise. I would recommend their service.

Ja
Review №4

Quality Overhead Door has been doing all of our projects exclusively. Our custom homes range in architectural style and budget. They are always able to meet and exceed our expectations!

Je
Review №5

I used Quality Overhead Door 7 years prior to install a new garage door opener on our single car garage and lube and tune both the single and double car garage doors.Fast forward to July 2, 2020, a spring on our double car garage broke. Planning on going with what I thought was a known quantity, I found the receipt from 7 years back and called Quality Overhead Door to replace the springs on the double car garage.Fast forward to November 13, 2020... the garage door would not open. Upon inspection I discovered one of the springs replaced by Quality Overhead Door in July 2020 had broken. Very unusual for certain.I called Quality Overhead Door and they indicated they could not be out for 4 days (called on a Friday @ 02:00 PM). Reluctantly, I accepted the appointment for 4 days out. Being a bit miffed that Quality Overhead Door would not prioritize a current customer issue, I started thinking about the situation and other options.I began considering why a new spring would break. I thought back to the day the technician installed the new springs. The technician mention something about not being sure if he had the correct springs. He disappeared for a moment to his truck and returned indicating he was good to go.I decided to investigate the broken spring installation. I noted that the new springs that had been installed by Quality Overhead Door were much shorter than the previous springs. There were hold down screw indents in the door roller rod from the old springs. Those old dents were out 12 inches further on the right side and 16 inches further out on the left side. Immediately I realized that technician from Quality Overhead Door installed improper springs for this double car garage door. They were WAY TOO SMALL to handle the load.Why did the technician do this? Surely he noticed the garage door would not stay open after he installed these improper springs?Best guess... the technician was too lazy to go and get the proper springs for the job or Quality Overhead Door could not keep adequate stock of parts.I decided it was in my interest to find and hire another company to come out to evaluate the situation after realizing that this was a botched installation by Quality Overhead Door.It is clear that Quality Overhead Door is not the same quality company from 7 years ago. Considering Quality Overhead Door scheduling times are in days instead of hours and technicians dont have the proper parts in stock certainly raises red flags.Hopefully my experience can help others stay clear of Quality Overhead Door.

Ge
Review №6

Excellent service, on time, expertly done I am very pleasant and knowledgeable repair person. Been using these folks for years and continue to recommend them highly!

Me
Review №7

Such a great company! Very reliable and professional. Quality service and knowledgeable employees. This family owned company is just another perk as they treat you like family as well! Highly recommend Quality Overhead Door for all things garage door!

Sc
Review №8

I had a great experience using Quality Overhead Door. I worked with Joni, and she was awesome! Prices were more than reasonable and they were prompt on time always. I would definitely recommend 👍

Jo
Review №9

Prompt and professional. Very happy with their service

Me
Review №10

Amazing customer service and very professional! Couldnt have asked for an easier transaction. I felt very fortunate that the owner understood what I was wanting and made great recommendations for me and my project! Will definitely work with her again!

Th
Review №11

Raymond came out today on a request from our home warranty! He took one look at our opener, made a phone call and an hour later we had a new opener! I was really concerned they would just patch the old one, Raymond wasn’t going to let that happen! We couldn’t be happier with Quality Overhead Door and there employees! Will definitely recommend them to anyone!!

Br
Review №12

Excellent customer service. From the call to the office to the visit from the technician. Friendly and very helpful. I will definitely be using their services in the future.

Se
Review №13

This company is the best to work with. I am so glad my builder recommended me to them. They had the best prices and the best Customer Service. I would recommend them to everyone. Thanks Joani for all of the help.

Br
Review №14

Great price and even better service.

Sh
Review №15

Great garage door company! Joani was able to answer all my questions and got back to me in a timely manner. Family owned business ❤️

De
Review №16

Would definitely recommend Joani and her team for new garage doors. Joani has great knowledge of the industry and different manufacturers. She also was extremely responsive. Everyone who came out to the house was very pleasant and easy to work with.

Jo
Review №17

Quality Overhead was top notch from ordering all the way to install, we couldn’t be more pleased with their service, professionalism, integrity, knowledge and continuous care throughout the entire process. We love to support local family businesses! If you are even considering either repair or new garage doors, these are the people you want. Quality Overhead was the best price as we compared. The installers worked like well-oiled machines and wasted no time getting our new garage doors perfectly installed, they were friendly and very tidy. We LOVE our new beautiful Martin garage doors, thank you so much Quality Overhead!J & K Capizzi

Al
Review №18

Very good quality work done on my garage today. I will recommend to all of my friends and family. Thanks for coming out so quick!

PM
Review №19

We had a great experience with this company and couldn’t be more happy with the finished product. Joani helped me find the doors that I wanted and stay within our budget. The doors improved the curb appeal if our house! We would highly recommend them.

Be
Review №20

Called up Quality garage door because my unit was sounding ragged. Brent came out the same day and changed my rollers and lubed up all the moving parts. My garage door sounds better than ever now. I will be referring them out to all my friends and family from now on. Thanks guys!!!

Ly
Review №21

Great service! On time and very professional. My spring broke, called and they came they were there the same day.

As
Review №22

We purchased a home that was flipped and have a garage that used to be a carport. Weve always known the garage floor was sloped and there has always been a little gap on the one side because of it. It always made an obnoxious rattling noise every single time we used the door. When it finally came off of its track we called All Valley Garage Door based on a recommendation from a friend. We were scheduled that same day and the door was put back on its track and leveled and tightened down everywhere. It was quieter and more secure (a couple bolts had never even been installed). Once the door was actually leveled it became extremely apparent that the house flippers had installed it a little off so that the garage floor slant wouldnt be so obvious. It was now large enough that small critters could easily make their homes in our garage if the problem wasnt dealt with. I was given options on how to deal with the gap but was never pressured in any way for a same day sale. After I had a chance to think about it I called back to the office and scheduled again. The receptionist was kind and efficient and even though I had to be re-scheduled because of a previous appointment running longer than anticipated I was treated with respect and courtesy throughout the whole process. My garage door is now working well and is secure all at a very fair price.Bottom line: Fair price, courteous employees, timely service. Just go with these guys.

An
Review №23

All I ask of any company is Do what you say you are going to do. Quality Overhead Doors always does. Very pleased with them. I have used them for 8 years and will continue to do so.

Ka
Review №24

Timely, polite and experienced service.Very reasonable pricing too.

Jo
Review №25

Garage door tech Steve did a great job at a great price. My garage door operates smoothly, quietly and correctly. It was not doing this before he completed the job. I am a return customer and my interactions with the staff are all good.

Br
Review №26

At RS Homes, we have been using Quality Overhead Door for all of our garage doors for the past 15 years. Their service is wonderful, quality is second to none, very dependable and pricing has always been reasonable. I highly recommend them for all of your garage door needs.

Ti
Review №27

Excellent experience.

Do
Review №28

Quick appointment, polite service reps, quality workmanship and good prices! Highly recommend.

Jo
Review №29

I have worked with All Valley Garage doors on several levels and they are the best at what they do. Very few businesses focus on the customer experience any more and the AVGD family is passionate about making sure that you get exactly what you need. You dont need to worry about a simple problem being diagnosed as a total replacement. They are honest and want to make sure that you stay a customer for life. Keep it up!

Mi
Review №30

Fantastic customer service, fair pricing, quick response time! Definitely would recommend to friends and family!

Ma
Review №31

They were very nice and didn’t take long at all. The tech told me what I needed and didn’t try to hustle me in any way. Very satisfied customer here.

Lo
Review №32

We have worked with Joanie and Quality Overhead Garage Door for well over a decade at Tru Builders. We highly recommend them.

Je
Review №33

Quick response time and a friendly technician who offered a low cost solution. We were very pleased!

Sa
Review №34

GREAT COMPANY...I had my garage door replaced after running into it. They were fast, courteous and very knowledgeable. They explained all repair costs to me. I compared their prices with other garage door companies and they were very competitive. I would recommend All Valley to all my friends and family.

Pa
Review №35

I felt like the spring on my garage door was about to pop, The rollers were also very noisy. I called All Valley Garage at 12:38 pm and they said their technician Steve could be there the same day. Steve arrived at 3:00 pm, Tightened my springs, replaced the rollers and inspected and lubed the tracks all within 20 minutes. Now my garage door is super quiet and the springs are properly tightened. They are very up front with pricing and the work that will be performed. I would highly recommend them. Great Job!

st
Review №36

There was a wire short problem on big door opener that Jack had to return to correct (9pm) after leaving site and leaving Carlos at 4pm!

Re
Review №37

Great customer service and Quality doors every time! We only buy our doors from Joani and Quality Overhead Door.

Ry
Review №38

All Valley Garage Doors installed 2 new openers for me, replacing the loud, and obnoxious openers my house came with. They did so fast, on time, and for an amazingly good price. I only hope to buy another house one day so I can use All Valley garage Doors again! Highly recommended!

Le
Review №39

Great company to work with. Quality work, product and customer service too!

Ha
Review №40

I found Quality Overhead Door ( QOD) to be a house owners answer to reasonably priced garage door systems from single item replace and repair parts for your garage door to complete replacement and installation of your garage door. Large selection of garage doors, components, and openers. QOD exceeded my expectations for the quality door, installation, and courtesy. They even clean up after themselves. Love it. Above all QOD left me with an operational installed beautiful garage door. Would I recommend QOD to my friends- Yes.

Va
Review №41

Service was absolutely horrible I had an appointment set a week out they never called to confirm like they said they would. I called them to confirm never got an answer and they never showed up so I called on track garage door and they are almost $150 cheaper a blessing in disguise

Br
Review №42

All Valley Garage Doors are fast, friendly and have great prices! would highly recommend them!!

Da
Review №43

Amazing service

Ju
Review №44

Prompt service!!

Ry
Review №45

Had to return a budget rental truck to this location. Very friendly staff.

Pa
Review №46

Receptionist was so disrespectful, I will never use this company!!!!!!!!!!

Information
20 Photos
46 Comments
4.7 Rating
  • Address:1750 N Rosemont STE 109, Mesa, AZ 85205, United States
  • Site:https://qualityovhd.com/
  • Phone:+1 480-838-8850
Categories
  • Garage door supplier
Working hours
  • Monday:Closed
  • Tuesday:7AM–4PM
  • Wednesday:7AM–4PM
  • Thursday:7AM–4PM
  • Friday:7:30AM–4PM
  • Saturday:7AM–4PM
  • Sunday:Closed
Similar organizations