Although they were out of the items we were looking for, one of the employees called another store for us. They had the items and they put them on hold for us. We were able to go and pick them up immediately. This was great customer service.
The employees are helpful and easy to deal with. The products are priced very low.
They have all kinds of tools. Keep in mind most of the things are made in China so theyre not particularly quality but they do have a lifetime guarantee on them so if it breaks you can return it for free much better prices than Home Depot or Lowes
I love this store. Friendly employees and great selection of stuff. I never know what Im gonna need but can usually find it here.
I love Harbor Freight and this visit only boosted my opinion. The employees at this location exhibited top notch customer service moving heavy items for me as well as loading into my vehicle. Great experience and, of course, Ill be back.
Well stocked, reasonably happy employees, checkout is slow but steady. Staff is very helpful.
Got some much needed tool at a great price.
Cheap junk tools poor customer service employee Dino bad attitude towards customers. Same Chinese tools at Amazon better prices and service
Was simple enough to find things
Staff was friendly, they had a great sale on moving blankets, left very happy.
Prices are the same as everywhere but less quality and just still doing old school checkout! This isnt 1920 lol come on HBF!!
Fun to walk around there and look you never know what you might need.Besides tools they have solar, hitch platforms for your camper. Moving stuff. paint stuff.
Im a regular at Harbor Freight. Good prices for good tools. They last for what I use them for. I do DIY not regular professional stuff so I dont need the expensive tools and equipment.
The best thing about Harbor Freight is their merchandise is getting so much better than it WAS
Inexpensive and inexpensive. I have been coming here for many years. The product here are highly inexpensive but in my opinion you get what you pay for. So on certain items make sure you get their extended warranty and some tools may not last as long but you be the judge 🙂 in any case for many situations it just unbeatable.
Terrible customer service. checked online for a moving dolly before coming into the store which it said they had in store online. got there and there was only one left and they refused to sell it to us. i’m moving into an apartment and desperately needed this. the guy that was helping us forgot about us and just left us standing there for a while. wont come here again.
Christy the store manager helped me today with a return on a tile saw that didnt meet my expectations. She was very pleasant and is a excellent store manager.
Not always the best quality tools and equipment, but at those low rock-bottom prices, you could afford to repair or replace nearly anything beyond the warranty period. Staff is generally helpful and knowledgeable of what they have and dont have. Dont forget to screen copy those coupons and present upon purchase!
I got some of the stuff that i needed to fix my ride & awesome service.
Looked all over the store for a good 35 minutes before I realized that I would have to ask someone for help. Found an older guy with a gray beard. No not Santa. He showed me to both things in less than 5 minutes. I thank him.
This location is well stocked and ready to sell
Good tools at great prices for the do it yourself kinda job
I have spent what, thousands here? Great staff. If it breaks return it sillies.. dont leave 0 star reviews for a broken wrench that costs you $2 hahah
I found everything I needed except nitrile latex gloves. Apparently theres a shortage now because the shelves were empty. Great prices and relatively short line today. Another positive experience at Harbor Freight.
This is basically a shop and take to register however if you need help theyre do well
Good prices, close by and have a little of everything.
Great place.... although they are busy the employees are always nice.
Cheap tools, friendly staff!
Great prices any many items to choose from.
Well stocked store. They do a good job spacing out the register and everyone wears masks. They need to do a bit better job at traffic control though. There were at least 10 people stacked on top of each other in one lane down an aisle with 2 registers open with no line. Worked for me, but its not the most practical setup during a pandemic. Many other stores do a MUCH better job at managing traffic. I am sure this is a management issue, but only docking one star because it was partly to do with the customers not paying attention to their surroundings.
I need a tool and HF was the only place in town that had one in stock. I think that says it all.
Had everything ready for me Id called ahead they had it up front for me excellent service good good prices worth driving to thank you
Tried to buy several things here today generator gun safe. but when they wouldnt let me use the restroom as Im a diabetic. we left everything and well go somewhere else and it wont be a harbor freight.
Found everything we were looking for, minus the air compressor, but were actually just looking anyway. Also got a free light for being a rewards member!
Harbor Frieght was popular today. Long lines (socially distanced) but they moved folks through pretty fast. 30 percent off some smaller items was appreciated.
Had to use their bathroom quickly and forgot what I sort of needed so I bailed.
The staff has gone downhill! Have to search everywhere to find one to for help.
The staff here are so kind and go above and beyond to make sure the customer has a great experience. Always well stocked and have what I need.
Shopped online, decided on an aluminum floor jack, and picked it up at this as store. They keep a good stock here, and the folks are friendly!
I didnt even go there.
Best place for getting quality tools as well as hard to find specialty tools...
Great customer service especially from Camoen. They help you with any questions you need and have a great selection. Highly recommended!!
Budget tools and competitive prices. Some of the tools have warranty so bring it back with receipt to get it replaced.
They have a huge assortment of specialty tools. I have been here many times and you will always wait a long time to check out, even when they are not busy. I will drive an extra 10 minutes to go to the Harbor Freight in Queen Creek just to avoid that frustration.
Good prices on tools etc. Clean stores,helpful employees.
Very helpful. %20 percent off coupon was nice! Did not have my item, found it at another store, no complaints.
One stop shop for tools.Starting at very inexpensive to the best they have.But every one of their tools does the job.
Typical Harbor freight... Clean & stocked, staff was in a rush but very attentive & helpful...
Depending on what tools you buy you wont be disappointed. They do have some great discount tools that will last. Alot of other great buys at harbor freight as well. Roll aways to creepers to mechanic stools are just a few things Ive personally purchased. Good garage starters as well.
Had what I needed good price
Been to this location many times. They are alway helpful and friendly.
Best selection everything is in stock
This store is always clean aisles cleared employees always helpful.
Great place to find tools at better price!
Typical store, hard to find help in store. Appears to carry average stock.
Its a good place
Pretty good store. Cheap prices, friendly staff but sometimes out of stock on what I’m looking for. Call ahead and save the drive.
Great buys from around the world. Can last a long time for the occasional hobbist.
My go to store for inexpensive tools that I need right away. Always there in a pinch.
Nice place to get some decent priced materials that you need
Harbor Freight had exactly what I want.
I like just walking around and looking at stuff and burning time when Im bored. The prices are cheap for cheap quality tools or putting together a quick tool set for general use. The coupons are no good for larger ticket items. Never had a problem with returns. Dont expect any high quality items. The tools here are good for testing it out before you buy that high end equipment.
Great selection, superb prices, awesome service...The true experience of value in both tools and supplies 🤠
Its harbor freight tools. You get what you pay for.
Not enough cashiers and lines are always long. Have a great selection and great prices.
The staff is very knowledgeable and helpful. Everyone wears masks including staff. Although busy, we were in and out within 20 minutes with everything we went there for👍
I lime this place as i can buy leather gloves and safety glasses and a great price.
Returned the defective jack stands because of the safety recall, but they didnt give me the correct amount of store credit that they were supposed to. The manager of the store was nowhere to be found so the employee couldnt fix the issue. Ill have to go to a different store to try to get everything sorted out.
The never ending going out of business sale is getting old. The products are hit or miss, the staff knows they sell 60% disposable junk and dont argue when something breaks and you bring it back. Also dont be surprised when something breaks and you have to bring it back. Good for small items like zip ties and tarps. I avoid the larger tools and equipment after a few too many bad experiences.
Great deals, its my fun place.
The staff here is nice but even if they werent this amazing place still gets 5 stars. HARBOR FREIGHT RULES!Some tools are junk but its up to the buyer to read reviews and do a bit of research for themselves.Most tools are more than adequate to do the job at a fraction of the price ANYWHERE.Not only that, the coupons and deals are amazing. I go in almost every day mon-sat to get something at a ridiculous discount and a free item to go with it.I am very thankful for this place. It helps me complete my work at an affordable price so I can provide for my family.Make Harbor Freight your first stop!
A wonderland of all the tools, gadgets and accessories, along with (seemingly) all of lifes little essentials, that anyone could ever want or need.Whats crazy is, its all priced so the average Nick can get whats on the list without breaking the bank.So why not 5 out of 5 stars, if everything is so crazy awesome?? Because... nobodys perfect.
Little busy, but got through it fast.
Who doesnt love harbor freight! Quality and affordable tools with a no hassle return policy. Most of what they sell have lifetime warranties. Cant beat it!
Not a perfect experience, but not bad. The companys computer system was down, but the employees did a good job of working around the issues.The store is a great place to get reasonably priced tools, and if you are somewhat picky, you are able to get great deals. Their hand tools and many of their other tools are as good as those from better known brands. Give them a try, you wont be dissatisfied.
Inexpensive tools, be careful what you buy though. As long as there are no moving parts or electronics you are safe. That said, Ive had a bench top drill press from them for 30 years and the only thing that broke was the on/off switch. Put in a new switch still works fine...
Empty shelves everywhere. Most of sale and coupon items not available. Looked like the TP isle at Walmart 1st week of Vivid 19 panic. Very disappointed 😞
Junk didnt even fit my truck it was made for
Very friendly and helpful
Great for someone who knows just what they need. Lots of other stuff just ends up in your cart because its such a good deal. Some products are of lesser quality than expected.
Second time there where they couldnt find the item in the back and then finally found it after like 20 minutes or threatening to just leave everything else behind. Too bad online is horrible too.
If you need an inexpensive tool and cannot find it here, ya just dont need it.
Excellent stock and helpful staff.
I have never been into a store where I felt unwelcome. pay for a membership and before I can get a catalog, I have to confirm my number, number linked with an active membership ( you cant use the coupons if you dont give them your phone number to find your membership) the two cashiers made me feel as if I was a thief, last time i go here! In the past 3 months I have spent close to $1,000 at harbor freight and I have never been treated this way. I will gladly drive across town if that is the closest harbor freight! Get it together!
Kool
No, not everything you get here is going to be top notch quality necessarily. But if you are in a budget and need some tools that work, its pretty awesome. I dont know how they swing some of their deals. If you get a chance, get their ad, theres usually some pretty incredible coupons.
I love the quality of items and the prices. These guys are great.
Solid store, they have it in stock 10/10 times for me there. Idk why I like the old hardware store feel of it compared to newer store buildings.
I am always asked if I need help finding an item. Coupons are easy to read and accessible. The store is always neat and stocked, even on sale days. They also have a great web page to locate items and prices for comparison.
Just try and remember that you get what you pay for. Is a $10 grinder going to the job of a $80 grinder? Probably, if you take your time and dont overheat it.
Clean, organized and full of cheep tools.
I like the tool selection, and the prices are nice also.
This is one of our local Harbor Freight stores that we go to. While the products tend to be cheaper chinese knock offs of better known products they do serve their purpose and some items are actually decent quality. The store tends to be neat and organized, but can get crazy on sale days. The clearance area has produced some incredible deals and is always worth taking a peek at.
Rating would be higher, but their inventory is awful. I would not mind if you check inventory on the website, but you cannot. If you call in to check inventory, the people working there are too busy to check inventory and you are placed on indefinite hold.
Its harbor freight
Great store, just wish they had more USA made items and less PRC.