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Action Kawasaki Suzuki
3010 I-30, Mesquite, TX 75150, United States
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Action Kawasaki Suzuki
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Jo
Review №1

Great A1 place... Thanks for all your help and great work for making a great purchase with great rates and great pricing for the New Years

Jo
Review №2

I love these guys for the speed and care they give me and I assume all customers. I Know they have other bikes to fix but every time I turn my bike in for a 7500 mile valve adjustment & tuneup they have it ready to go in 15 hours is what it seems like. I will always get my bike work here and would recommend anyone to do the same. I have 2012 KLR 650 and even though I didnt buy it from them they treat me like a valued customer.

Da
Review №3

My son and I went in to buy bikes on the same day. Martin was our sales associate and he was awesome. Mike is the sales/store manager and he is very fair and went above and beyond to get me and my son the best deals possible and to ensure we were happy with our deals also. James in parts is a straight shooter and gives honest answers to any questions you pose to him even if that answer doesnt result in a sale for him. My experience with these guys has been great whether it was for a purchase or for service. Go see them...they are a great group of guys.

Jo
Review №4

I have worked with Action Kawasaki in the past (I bought a Vulcan from them in 2014). I came back after a great experience the first time. Martin was my sales rep this time around as my previous rep moved on to new ventures (but martin new him and took over perfectly!). I found my desired bike, a Ninja 650, cheaper in south Texas, but when I informed Martin I was unfortunately going somewhere else, they moved mountains to make sure they could match or beat the price. This included them getting me a new bike from the factory since they didnt have it in stock.Mike is the sales manager who does the paperwork with you, and Ive worked with him in the past as well. Hes a great guy, always willing to help. I will continue to buy from Action as long as they sell bikes. They are fantastic to work with!!

Ke
Review №5

Great place! I bought my first bike from here and just returned for my second. I was wanting the 2017 gsxr100r. I called and talked to Martin and he said I got one on waiting for you. The next day I was driving off the lot on it. They gave me more than a fair trade in price for my previous bike. I went back the next week to get the exhaust done, I was able to drop it off in the morning, go to work and come back that evening to get it. The staff is very helpful and knowledgeable. I will return here for all my purchases and maintenance.

Br
Review №6

Best cycle shop youll ever visit. Not many people I trust to work on my bikes but Steve and his crew are top notch. Also best sales experience you will ever have.

Jo
Review №7

Just moved to Mesquite and needed a service interval on my 650r; they were quick and reasonable. Asked for them to anchor some wires that had come loose and to replace some fairing fasteners...they did it without any extra cost. Minor thing but its good to know they wont nickel and dime me. Theyll see me again for sure.

Gr
Review №8

I contacted the service department for a factory recall. They said that they would have to hold the bike for about a week and a half to run diagnostics and order parts, without providing a loaner.When I asked if I could come in for them to run diags and keep the the bike while waiting for parts, I was told that they would still need to hold the bike.This is my primary vehicle, so I cant be without it for more than a day.I checked with another dealership and had a much better experience. The other dealer was able to order parts and will do the repair after the parts arrive, while I wait. Estimated repair time for them was about two hours instead of the week and a half quoted by Action Kawasaki Suzuki

De
Review №9

It was a great place to shop. I bought a Beta 300 RR which is my first 2 stroke. There is a little bit to know about 2 strokes and they were very helpful in getting me setup with the right stuff. They also ordered a pair of boots that I found out the next day were on backorder so they ordered me the top of the line boot with an awesome discount. Plus theyre good people in general. I never got that stuck up or put out feeling from them. Theyll do whatever they can to help you out!

br
Review №10

Just purchased my Hyabusa from these guys. The sales associate Martin was very knowledgeable and new exactly how to get me Into the bike that was best for me... I am extremely satisfied with my purchase as well as the the customer service from these guys. They really treated me like family! This will definitely be my motorcycle home from here on out..

Fa
Review №11

Recently purchased my first bike from here a few months back. Love the bike and enjoy the store. Everyone is joyful and happy to help which makes a pleasant visit. Would refer anyone to make a purchase here. They made me a long time customer.

Ch
Review №12

Ive been dealing with this shop since 2006 and Ive always been very happy with them. Everyone is very knowledgeable with their job. Ive been dealing with James at the parts counter for years and he always says what can I get you.

je
Review №13

Awesome staff, always friendly and polite. They have an incredible amount of knowledge and always share it. I wont take my bike anywhere else

Fr
Review №14

My salesmen were Martin and Cory. They helped me and answered all my questions. No pressure sales. I will be telling more people about this place. Enjoyed my purchasing experience.

Da
Review №15

Jason at action Suzuki was not only helpful in putting me on the right product for my need but he took extra time to educate me about the product. Extremely valuable information and extremely helpful person.

ri
Review №16

The staff was Extremely nice. It was really clean they had a variety of gear for kid to adults. They had a lot of offers specaily by Christmas. They also help you get you motor or quad on you truck. Thats really helpfull.

Ma
Review №17

When to this shop a few days ago and revieved wonderful service. Got a nice greeting from the guy at the door and even from the part guy i talked with. I ended up buying some stuff for my husband and they even carried it out to the car for me. Thanks to all the guys at action.

Ke
Review №18

Awesome parts department! Ordered tires one day and they came in the following day. Thanks for the quick turnaround.

K9
Review №19

I bought a bike here back on 2005 with a friend of mine as co signer, came back to look at some bikes. At that time I was greeted by mike who is the sales manager, great customer service he took his time to show me some bikes and recommended me a few without really pushing for the sale wich was great. I decided to move forward and I was introduce to Martin another great guy with excellent customer service he was cool and offer to take the bike to my house. After putting my app I was turn down by one bank but Mike did everything on his power to get me a bike with money down but at an excellent price. He also accommodate a few things for me. I will most deff recommend this place to people and friends.

Da
Review №20

I trade in a 07 Suzuki C50 for a Z125 2017. The transaction went well, the sales man Martin was willing to help me during the process, he answered all my questions and was very courteous. I will definitely recommend this dealer to a family member or friend. Will update as time goes by on my purchase experience.

Jo
Review №21

Action has closed. You will be missed. I remember when Action first opened in Dallas on South Buckner. Ride safe!!

Sc
Review №22

Been going here to buy anything bike related for years now. I recently took my Honda Cbr here to have some exhaust nuts put on. I had to leave it so it would cool down. They said it would be around closing time when they might have it ready. So i expected a long wait.. I went to lunch and half way through, they called saying that they put a fan blowing on it and cooled it down for me. Then they put the nuts on and only charged for half a hour of labor. I was so shocked. I was like wow you guys rock. They went above and beyond for me...even though my bike is a competitor brand.

Ka
Review №23

Eric is extremely friendly and helpful, he is our go to guy everytime we go to Action Kawasaki Suzuki. Their mechanics are also always helpful and quick, they took care of our problem in less than 5 minutes.

Ma
Review №24

Was looking for a 2017 Suzuki SV650 online, saw one listed at this dealer for a very reasonable price, gave them a call to let them know I was coming in to check it out from a pretty far distance, and the salesman, Martin, was SUPER friendly and helpful, they also didnt mind my kids climbing all over every side by side and 4 wheeler they had in the showroom while we worked the deal. Ended up buying the SV650 and couldnt be happier with the bike or the deal I got, would definitely recommend to a friend and buy here again!

Aa
Review №25

Love your shop!wont you just let me test ride tha new H2 just once?!i promise ill come right back!

Ja
Review №26

Good attitude not a fan of ordering every part I need but its a 10 year old bike

Sh
Review №27

Me and cousins bought bikes from here. Corey is the guy to go. There is also another guy I dont know his name but helpful. Only downside is no test drive.

Ig
Review №28

Love this shop just heard it will be closing in two weeks moving to Rockwall the owner sold it sad it has to close it was so convinient for me just a few miles from my house now if my bikes not ready in two weeks I might have to pick it up from Rockwall and needless to say when I need a repair I will have to take it to Rockwall

Bi
Review №29

Ive bought three bikes from there. Mike the gm there makes the buying process easy.

Mi
Review №30

Bought my current motorcycle there. Mike and Jason were great to work with and make a deal.

Wi
Review №31

Im not sure I even have words for the experience this place has put me thru for the past two days. I bought in 12/2015 ATV Teryx...not a cheap purchase for my boys for Christmas. Paid it off in Feb. 2017 and have been waiting for the clear title. Patiently waiting!!! Was told the financing company had it, then they told me they never received it and had reached out to Action Kawasaki and they never responded....go figure. Spoke with Mike Morgan who did the financing and he couldnt keep his story straight...blaming lien holder, the title company, electronic filing system which didnt even exist @ that particular time per lien holder supervisor.Basically, I was told that I needed to take my letter of Lien Satisfaction and go to the tax office and get a new title Didnt I already pay for that when I bought the ATV??? But heres the BEST part...the so called Manager that I spoke with this morning in my frustration that I truly believe is valid after almost 7 months and I quote If you would just SHUT UP and stop BITCHING at me Ill tell you what we plan to do. OMG!!!! Are you kidding me right now. Well, Im speechless!!! They are going to take care of it in the morning and make it right.....CLICK!!Oh....but theres more.....Mike Morgan calls me back and says new story... the tax office processed the title in January and I probably thought it was junk mail and I threw it away but they are mailing me documents to send to Austin for a replacement.Moral to this story.....Mike Morgans last words and advice to me....There are other Kawasaki Dealers in town and I should use one of them.Consider it DONE!!!! I WOULD NEVER BUY FROM THIS PLACE EVER AGAIN AND NEITHER SHOULD YOU!!!

Gu
Review №32

5 star service from the moment you walk in. The guys in service are awsome an knows there stuff.I had a jet kit installed an a stator changed on raptor they did a Excellent job guad runs great..

Jo
Review №33

The place usually has what your looking for right there and then service guy named Cole is a swell guy knowledgeable and always down to listen and help figure out what needs to be done to your bike. Oh yea they also sell vp race fuel which is a plus.

As
Review №34

Great shop. Sprint is awesome in service 👍

Aa
Review №35

Wanted to drop a quick line to let those interested know that customer service does not stop at the doors of the dealerships. Action Suzuki made a sound investment in their Service Manager in this regard. I have seen the benefit of Action Suzuki customer service many times while not even being in the store. This happens when their Service Manager, who frequents the MX scene, happens to offer his assistance when things arent going well with either my bike or others needing assistance. Whether its a spoke wrench, offers of replacement brake/clutch levers, to full blown service type issues like replacing clutch/oil/fluids/troubleshooting/setup advice, etc... their Srvc Mgr is the first to offer assistance. From my experience he does this out of the enjoyment of the sport and love of riding motorcycles as he is there battling it out each weekend with us. This translates to great customer service and great representation of not only Action Suzuki.. but motorcycle riders everywhere. There are not many icons left in this sport so please take care of the ones that remain. Thank you Action Suzuki and thank you SH92.

CW
Review №36

The guys inside are very knowledgeable about products and very helpful. The mechanic SUCKS.

Ma
Review №37

LOVE THIS STORE, IVE BEEN COMING HERE FOR YEARS TO GET PARTS FOR MY BIKE. STAFF IS AMAZING AND HELPFUL, I OWN A YAMAHA AND THEY HAVE ALWAYS BEEN ABLE TO ORDER STUFF FOR ME WITHOUT HASSLE. THANKS GUY.

Da
Review №38

Super friendly and provide quick service at a great price.

Ni
Review №39

I was looking to get my first bike worst customer services ever. When I frist got there I almost got hit by one of their employees cars. Then when I ask whats what a good beginners bike was. And ask me if I had the money to buy one and would not give me a price on any of the bikes. Plus there exermly rude. And he told me to call in a few years when I get the money so I will never go back again. They lost any business with me.

Mi
Review №40

Great service and friendly sales staff. Bought 2 bikes from Cory.

J
Review №41

Poor Service-I came in the store intrested in purchasing a motorcycle, I was literally in front of the regiter, the store wasnt busy at all and also there employees were jst standing around- still waiting for 5 minutes & no one botherd to ask what I needed.Horrible-Horrible SERVICE!!

ZE
Review №42

Manager in the back is very helpful and friendly....

Jo
Review №43

I found the bike I wanted thru Cycle Trader at Action Kawasaki Suzuki. I bought a one way train ticket to Dallas, Martin my sales guy picked me up, and I rode the bike home.Go see these guys, get a bike.

Pa
Review №44

Outstanding customer service and knowledge of products.

Mi
Review №45

I got my bike serviced and they did an excellent job and they are alot cheaper on the prices than any other dealer, everybody was very friendly and professional i will definitely be using action again.

ce
Review №46

The sales man was nice and knowledgeable.

Pi
Review №47

Ask 4 Eric A. ....This Guy does the Most!!!! Very helpful for New Riders.

Ch
Review №48

Exellent bike shop parts and service

Is
Review №49

Nice bikes, sure to like floor models

Mi
Review №50

Awsome helpful stuff thats in there

Tr
Review №51

Sandy was wonderful!@

Er
Review №52

Do they have dirtbikes please respond soon

O.
Review №53

Great customer service!

B.
Review №54

I love this place as much as I love the staff

Ta
Review №55

Friendly and courteous

Ma
Review №56

Great service

wo
Review №57

It was good

Ca
Review №58

Cool place

cl
Review №59

Good place

La
Review №60

Good people

Cr
Review №61

Buy motorcycle parts there

Information
87 Photos
61 Comments
4.5 Rating
  • Address:3010 I-30, Mesquite, TX 75150, United States
  • Site:http://actionsuzuki.com/
  • Phone:+1 972-686-8000
Categories
  • Motorcycle dealer
  • ATV dealer
  • Kawasaki motorcycle dealer
  • Motorcycle insurance agency
  • Motorcycle repair shop
  • Suzuki dealer
  • Used motorcycle dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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