Excellent facility. Clean and organized. The staff are professional and friendly. Great environment. The quality and experience is fantastic. Ive had two collisions repaired by them and will highly recommend to anyone with any vehicle and any type of damage.
After a small collision, my insurance company recommended Ray Brandt for the distance closest to me. Now, after being taken care of so well, I will recommend everyone to this location!! The staff is outstanding and so genuine with their concerns. They were accurate with the estimated time frames and kept me up to speed with what was happening to my vehicle.
After being referred here from a friend, I will never trust anyone else with my car! Everything from start to finish was FLAWLESS! Their customer service is outstanding. They call you every couple of days to keep you updated on the status of progress. The general manager made sure I was in good hands! Valerie and Belinda are so nice and answered every question I had with honesty. Mr. Al was pretty awesome too! My car came back to me in better condition than when I bought it. Oh! The best part is all of their works comes with a lifetime guarantee! Thank you Ray Brandt Collision a MILLION times!
Everyone was polite and they explained everything. The lady that works at the front desk was such joy and the work was great!
Was told repair would take 10 days. Actually took three weeks. Work done is fine, but repeated unmet promises of delivery were exhausting. First time we used Ray Brandy Collision Center on Airline. Doubt well use them again.
Great folks. They take good care of you. Very satisfied with their work.
Brought my car here through an insurance claim due to a flood, they made the process easy and worry free. They are good about keeping you in the loop of whats going on with your car and are super friendly. I picked my car up today, and was super pleased with the way its running and how clean it it. They do wonderful work and you can tell they take pride in their work.
Car brought to the collision center after an accident. Very pleased with the outcome. Car looks like it came off the showcase!
Had my front end repaired, bumper, hood, etc. Excellent work, looks better than it did when I got it!
Staff are extremely polite and helpful. The work performed on my vehicle was flawless and completed faster than expected.
Where do I start?? Al and Belinda were amazing!! The headache that comes with accidents is beyond frustrating but they made it so quick and easy! Not to mention they are so friendly and easy going, would definitely suggest coming here. Have had bad experiences at other repair shops. Thanks again guys y’all are awesome.
Wow. I had the roughest time dealing with all of the issues with my car accident. I had never been in an accident and had no idea who to turn to. Valerie and Al both made my experience just that much more okay with their beyond exceptional gratitude and appreciation for their customers. Valerie always answers the phone with a smile & willingness to help in any way she can. You are awesome & I appreciate you. Thank you Al and Ray Brandt for making this part of my experience the least stressful. The work is amazing!
When I placed a call to Ray Brandt Collision, Mr Paternostro told me to bring my car in when I was ready and Belinda would take care of me. When I walked un, Belinda knew it was me and I didnt even tell her my name. Belinda then had Valerie assist me with my vehicle. A big huge thank you to Valerie for providing excellent Customer Service. Her vehicle knowledge was incredible and I felt confident that I was going to be taken care of. She took wonderful care of me and addressed any concerns I may have had a long the way. Thank you to the team that repaired my car as well. They did beautiful work. Hopefully, I wont need repairs anytime soon. But, if I do, I will definitely be bringing it to Rsy Brandt Collision.
They offer professional service, extremely good work done in a timely manner. I was able to drop my car off and have a rental car waiting, every step of the process was easy.My car looks great !
Fast and friendly service, and there team was very helpful 👍
UPDATED REVIEW**I had my car repaired by Ray Brandt Collision and found myself underwhelmed by the repair job. My initial review was on this experience. Although it took a bit of communicating back and forth, Belinda had me bring my car in to check out the work that was done. Upon looking the car over, she immediately apologized for the service that was done and was set on working around my schedule to repair the area with my complete satisfaction. Im not quite sure its realistic to expect any business to perform at perfection 100% of the time. However, a lot is to be said about a business that takes accountability when a job misses the mark the first time. The customer service at this location is incredible. They kept me updated on my repair and on the schedule around its completion.Belinda, I am grateful for your attention to detail and for upholding high standards of service. Thank you to the entire crew for this job.
Friendly, super professional and extremely talented. Fixed fast and done right. Kept me informed and updated me regularly with the progress. Thanks guys!
Great service, friendly personnel