First visit to this warehouse if wine and definitely not the last! A big, well stocked store with friendly staff and great prices. We meet a couple from Mississippi whod come to stock up! The website is easy to use and I was very grateful for the aisle number information out I would have been there for days when I visited! Like I said, Im going again soon.
I love to do craft cocktails at home! So sometimes some really hard to find ingredients pop up in them. I went to two other places before visiting Total Wine and there it was! I love this place and have been back multiple times since. If you are looking for something and they don’t have it it probably doesn’t exist!
I went to this location for the first time and as soon as I walked in I was amazed. It has everything you could possibly need when it come to wines and liquors. Tommy greeted me at the door and was so nice he asked me what I was looking for and suggested some new wines for me. Everyone was so pleasant that I came into contact with until I got to the register. I feel that the cashier could have been more welcoming and patient with us. She made us feel like she didn’t want to be bothered which is why I gave four stars. Overall I will come back because the store was beautiful there’s more for me to try and overall I had a good experience I would recommend giving this location a try.
I love all the different varieties they have. I had a great time and found what I wanted. All employees are nice and its organized.
Whatcha want???They got it!All the wine (ALL), Craft beers, local liquors, and the hard to findsVery helpful and knowledgeable staff, if you look lost they will come help you find what it is you’re looking for.Can’t make it down the whiskey isle without a few new bottles and they always have my favorite mezcal.And who doesn’t enjoy a free sample!
We live three hours away and we come here every couple months to stock up. Pretty much everything you want and if they are out of your specific brand, knowledgeable employees (we had Ben in the whiskey section) recommend others just as good or better. Easy to get to, easy parking.
Amazing place to find different varieties of liquor. They got pints, medium and big bottles. Get what ever you want at a lesser price. The price is less when compared to any other liquor stores.
Huge selection and the staff is amazing. Super helpful and very friendly.
This place is so cool!!!! They almost have everything! People even offer help! But I really enjoy all the different selections and mixers! They will also let you taste test some things and usually have a few places already set up to do so! Pretty cool
I went in today for the first time to purchase about 1000.00 worth of champagne, wine and liquor for my sisters 50 birthday party. I was pleased with the stores selection, but not overly impressed. Wanting to be a good steward of the alcohol budget, I shopped around and compared prices with a smaller place I had been to earlier. The prices were slightly less expensive but mostly pretty comparable. What was different was the way in which I was followed and monitored as I made my way from section to section. Ive experienced shopping while black before but this was something else. The all too familiar undereyed stares, several swift passes on adjacent aisles, radio communications to describe the direction I went in next and the tell tale swift look away hoping not to make eye contact, was way too much for me bare today. After the fourth or fifth pass by the same person I decided to leave. Needless to say, I will never set foot inside this place ever again but more than that, with all the progress weve made, we still have a long way to go.
Had a wonderful experience. The environment was very clean, spacious and had a wide variety of wine & spirits. Everyone was very friendly and helpful. They helped me find everything I needed. There were tasting stations and I found a new Bordeaux to enjoy. This my new go to place. I would recommend to friends.
So thankful for this knowledgeable team- without them, shopping in this massive retailer could be overwhelming if you dont know what you are looking for. The team provides great service each visit and will point you in the right direction. Not to mention the added plus of sample wine tastings!
Have been coming to this store since its opening and the customer service is incredible matched with prices to match every budget and the biggest selection Ive ever seen from any liquor store. Anything from cigars to beer to hard liquor and everything in between including snacks and mixers is here at great prices and even better customer service!
Visit this establishment at least twice a month. Staff always helpful. There is always a staff member around to answer your questions. If they dont know the answer, they will find someone to assist you. All alcohol priced to sell. Huge selection of wine and spirits.
My weekly stock up store! Its the Wal Mart of liquor! It has absolutely the best selection of any place I have ever been!They carry my favorite rums and moonshines, vodkas.I also love that ANY employee I run into ALWAYS ask me if they can help me, amazing customer service.
What can you say about a wine store that has practically every wine in stock? They have pretty much everything you need for your alcohol needs
I love this place! The only reason I’m not giving 5 stars is because of an experience during checkout. It’s worth mentioning that masks are required due to COVID 19. When checking out, a guy came back in to ask the employee if he had left his cell phone. He didn’t have a mask on and was all in my personal space. Super irritating!! Anyways, back to my review! I’ve been wanting to visit since opening day and decided to arrive at 9am on a Friday. I thought there wouldn’t be many guests there but I was wrong! The store is huge and has the best selection I’ve ever seen...and there’s a separate cigar room with a huge selection as well. I spent about an hour here and still didn’t get to look around like I wanted to. I needed some items from a locked case and was able to push a button for assistance. 10 seconds later, a staff member arrived. Now that’s great customer service! Every staff member I came in contact with was great and they all seemed to enjoy their job. The prices are very fair and you can order online for pickup. I believe they deliver in certain areas also. Upon leaving, the other guest and I looked at each other and said “that was fun!” Needless to say, this will now be my go to place for keeping my bar stocked at home.
The selection for every type of adult beverage ranges wide, a plethora of pleasing potent potables for purchase will be found here. be it wine, hard liquor, liqueurs, beer, that silly seltzer or various mixers you may probably find the one you want here... and if you cant find it, the retailer is stocked with friendly and helpful humans that will assist you in your quest for a little drinking fun, or the simplest of inebriation times, or if you really need that hangover. a large assortment of cigars are available if tobacco is needed to help calm the nerves. dont drink and drive, if you live in the vicinity, i hear tell that they deliver.
Was not there for wine so I didnt exam that section. It was a grocery store size shop and I would guess it was 2/3 wine so it looked like a good selection. I went for the liqour store and they had a very good stock of Bourbon. Also had a nice and well stocked cigar humidor. We came home and enjoyed a drink and cigar on his back deck.
Quick stop in for some wine glass charms for a family party. Very impressive business, lots of associates on floor to help locate things/brands and answer questions. Very crowded!
Had what I needed. Great place
It is very hard to find the exit of the store if you decided not to purchase anything, with that being said. I love total wine. I wish they would get Happy Dad Seltzer next!
Employees are extremely knowledgeable on every bit of the selection in the store! Great place to go
I love, love this store. You can usually find what youre looking for or an alternative. They have outstanding customer service. Everyone is extremely helpful. I like that they have tasting stations so you can try stuff youve never had. I spend a lot. I would recommend this store.
What a great place for all the alcohol in 1 place! Its about time the New Orleans area got a place like this that has reasonable prices.They have just about everything for your wine and spirit needs.The staff was very friendly and several employees asked us if we needed help and helped when we asked. It has Its own parking lot so that isnt an issue. The only issue is potentially spending too much on wine!
Most of the total wine employees Ive encountered were very nice, pleasant and always attentive. This is what I am used to in all the stores Ive been to. This time, the woman at the first register did not fit that. She was rude and acted like I was taking too long, rushing us through. Then she couldnt answer my few questions. I had to come back in to the customer service to get my questions answered. I hope she is having a better day today.
If youre a real drinker they have everything you need and want from bottom Shelf the top shelf
OMG this is the goddess temple of booze. For those who want good prices to buy anything and everything from wine and beer to hard liquor. It was like heaven. The service was awesome very kind very nice very informative. It was like a Sams club of nothing but liquor.
WE FOUND THIS STORE AFTER LEAVING THE AIRPORT; GREAT LAYOUT, DECOR AND ASSORTMENT OF ALCOHOL. THE STORE OFFERED FREE SAMPLES OF FLAVORED WINE. I PURCHASED WHISKEY THAT COULD CHOKE A HORSE, LOL.😂🤣😂🤣😉 MY BABY BRO SPENT ALMOST $100, SO THE VISIT WAS WORTH IT. OUR CASHIER WAS VERY HELPFUL...I LUV THIS PLACE.🌟🌟🌟🌟 WERE VISITING NEW ORLEANS FOR. THE 1ST TIME...YAY!!!😉🌴🎊🎉🎊🎉💚💚💚
THE BEST WINE EXPERIENCE ever!! Staff was extremely friendly, helpful, suggestive and true wine drinkers. I enjoyed the tasting bar and suggestion. Purchased a case of mixed items and was very happy with my selection. A+++++
Nice place. Large selection and good prices.
Appreciate the online ordering and easy in store pick up. Would prefer a better exit strategy than waiting to exit in the check out line behind in store shoppers
Great place to find new and old favorite wines, beers and liquors. Huge selection, reasonable prices and knowledgeable staff that can guide your search based on your likes. Cant wait for the Baton Rouge location to open later this year.
I called a month in advance to order a keg of beer for a party I was planning, I was assured that the keg would be there on the date of my party. Out of an abundance of caution I called a week before the party to confirm that my keg was going to be there and was once again told my keg would definitely be there and that I could pick it up on the day of the party. When I went to pick up the beer they didn’t have it and acted like they had no idea what was going on, in spite of them having my order on file. They then claimed they could call the distributor and get a keg “hotshotted” to them, but then said they couldn’t get in touch with the distributor. They they offered me a discount on a keg of beer that I didn’t really want, but with two hours until the party I didn’t really have a choice. I will never shop at this store ever again. I did everything in my power to ensure that I would get the keg I wanted, and they still somehow messed it up. If you ever order from Total Wine and More be ready to not have your order when you go to pick it up.
The associates here are very friendly and I just love this place. Its like an adult ToysRus
Total Wine has changed the retail landscape for liquor stores across New Orleans. Somewhat similar to a Costco of alcohol, Total Wine is a Disneyland experience. Huge variety on shelf in every category; the biggest and most robust selection of rose wines. Tremendous bourbon, amaro, and liqueur selection. Not to be missed are the non-alcoholic offerings: garnishes, snacks, a great breadth of bitters, mixers, and cordials. Theres even a good choice of glassware and bar tools. I enjoy and learn something every time I visit.
The Wal-Mart or home depot of wine 🍷kinda overwhelming not.alot of help to find what I was looking for. But huge selection
HANDS DOWN THE BEST WINE/BEER/LIQUOR STORE EVER CREATED. My second home.
This a superstore...in every since of the word. Amazing selection with equally amazing staff. Even with a store full of customers they answered questions and quickly pointed you in the right direction. Definitely a must stop when Im in the New Orleans area.
I stopped in today to buy a bottle of champagne. I asked a young woman named Eva or Eve about Moet Chandon Brut. She used her price gun against tab, said, yeah, were out of it. I milled around in area, for another brand 15 minutes. She returned with a case of my request, didnt offer, I asked for one bottle. I then asked if item sold by case, to which she replied, Yes, but theres no discount. REALLY? I said, why would I need a discount? I can afford a case if I wanted. I will never shop here again. Mrs. Phyllis Montana-Leblanc.
Large selection but I imagine better attitudes on a slaver. Maybe it’s just a second job
Issue I had is I called for a product. The lady said the product existed and then I drove from deep in New Orleans waaay to Vets only to find the product is in the system, but not in the store. The 3 stars is because they have a huge collection. Like bigly. The staff is very diverse. Some are very knowledgeable. They are right there to help. Most of the staff are wearing masks. There was a stock guy infecting his co worker and another one working in the curbside infecting his coworkers. Other than those 2 gentlemen everyone else was properly masked. I mean there was 1 below the nose customer. I would go back.
Cool place, shocked NOLA area hasnt had something like this sooner! Only 4 stars because guys couldnt locate item that I later found on my own
Everything you could want or need in a liquor store. Staff is plentiful and eager to help. Small airplane bottles of many different kinds are available, near their larger counterparts, for purchase offering a great way to taste something you are curious about without committing to a whole bottle. They even have a small cigar room.
This was my 6th time going to total and I am happy with all phases. Instore shopping is amazing both for the product range and the helpful staff. Ask any questions you might have and you will have an answer. Pick up curbside could not be better. Trust me when I say you will have a satisfying experience whichever way you choose.
Employees were very helpful in locating the product i needed.
Don’t come here for your mixers. Inadequate quantity, expensive and small sizes. Great selection of liquors, spirits, beers but get your mixers from the grocery store.
Its an alcohol warehouse! whats not to like?? staff is always helpful and friendly 🤩 ask for Rulan and Michelle
Love this place. Only complaint is wish they had more hard to get Italian wines like Quintarelli, zyme, Bricco del Lucellone.
This is like an adults nirvana . They have everything you could ever want and the people that work there are helpful and knowledgeable.
Wow what an amazing assortment of in stock liquors and wines. The way the wine is sorted is very intuitive and easy to navigate. The staff is particularly helpful and knowledgeable. Very clean environment and the prices are also very competitive.
Great venue exceptional service I love this place Ill be back here for sure great customer service from Megan Green shes Always eager and ready to help her Attitude a Breath of Fresh Air an her smile is Amazing. I promise you that you will be back again and again and definitely wont be sorry you went to this Spectacular Place because just like the name says it Totally has Wine and So much More!
Its like Candyland, but for adults Wineland :)
Place is huge with abundant selection on what spirits is your preference. Prices are very accessible and staff very attentive to help out. I would definitely recommend to anyone.
Great place, huge variety of wines and spirits. Good prices.
I imagine that theres a great vault of truth somewhere in the universe and its shaped like Total Wine.I can spend hours pouring over every aisle. The staff are helpful and knowledgable. Theres always a surprise in some odd liqueur or liquor. Its a place that enchants. Human history is just a history of getting intoxicated and this place is a monument to that truth. Im shocked it took as long as it did to get here.
On my first visit I was a bit overwhelmed, but all the friendly, helpful and knowledgeable staff made it a breeze to find just what I wanted and discover a few new favorites.
Visiting from Arizona & have been having a splendid time, this place was the first time we occurred anyone rude. The man Javier was super sweet & helped us find juice, rum & tequila! We was very friendly aswell! Upon checkout, however, the cashier Erica was very extremely rude and made the time unpleasant. She not only sighed several times while checking us out, she eyeballed me up and down from the start. Then when it comes to purchase she asked my husband for I.D. My husband is hard of hearing and didn’t hear her the first time, so then she proceeded to raise her voice and demand I.D. We had no problem, giving her our ID as my husband even had it out ready for her. Again, he’s hard of hearing and to be rude and unprofessional by raising your voice, instead of politely asking for it again, is beyond me. Other than that, the store is very clean & enjoyable to walk around!
Please keep the red delirium stocked its my absolute favorite
Not a single employee offered to help me. Yet, I was watched the entire time I was in the store. As well as, a lot of children was unattended everywhere in the store. Then, at checkout I was refused the sale, based on bias. I would never recommend this store to anyone, especially a person of color. They may not leave alive… I know I barely did.
Today I stopped in with a coworker to purchase a few bottles of wine and a few bottles of liquor. We chose total wine knowing they would have what we wanted. We found what we wanted but decided to look at the other selections. We were looking for a certain American whiskey, but didnt realize we were looking in bourbon and not American whiskey. We asked some shorter very displeasing looking guy who worked there where it was. He showed us where to find that section and whiskey. Now here comes the fun part. He decideds to try and educate me on this Boyrbon that is made in Colorado. I corrected him saying it was a bourbon mash and that only true bourbon come from Kentucky. He said that was not true and decides to tell me any whiskey can be bourbon. I am a former product specialists in food and beverage from fine dining in the French Quarter and that he was wrong. He rudely walked off and said we have to disagree.How do you say you employ specialists at your business if they dont even know what they are selling. This was unprofessional rude and disrespectful. Now I see why people would rather call me on my cell phone and ask my recomendations rather than take your employees advice. Please educate your staff. And remember, total wine is new to town. People in New orleans know more than most people about alcoholic beverages.
HUGE! I had to ask for help finding two things I went in for, because there a ton of signs for the bigger/more common categories (like bourbon or chardonnay) but I was looking for a boutique white varietal (viognier) and an aperitif (Lillet Blanc). It was easy to find an employee on the floor for help and she was able to point me to both immediately. Will definitely be back!
Very clean huge selection and helpful staff
The staff was very knowledgeable and friendly and actually took you to whatever you asked for instead of pointing you in that direction. Lots to choose from. Clean and a nice experience!!
Heard that they had a great selection but until I got there I didnt believe it. The place is the size of Walmart with about everything that you need for drinks and cocktails!They even had my absolute favorite rum that I been looking for since I moved here two months ago and have not been able to find.The staff.. was amazing! We were there for about an hour and had at least 10 employees ask us if we found what we were looking for or if we needed help. They are very knowledgeable about the products they have in store.Whoever orders for the store...please or the KC Barbeque 360 Vodka for Bloody Marys and Chili...trust me you will sell out of it in no time
I love this place! My go to for all my alcohol needs. Large variety, great prices, and very knowledgeable staff! Did I mention they have a humidor as well for all of your cigar needs?! Me and my husbands fav place!
Whatever booze you are looking for. They most likely have it. Its a booze place the size of an old best buy.
Very large warehouse liquor store with lots of high quality and domestic quality liquors and beers and wine. They have plenty of things there. Such as a cigar cooler, a beer chiller that works within 5 minutes, and a classroom to learn about things.
You will find a very large variety to choose from of wines and other liquor.
Very nice employees who asked if I needed help.
Great selection, very knowledgeable and helpful staff
Best selection of wines and spirits! Kinky Aloha is my favorite and Total Wine is the only place that Ive found it. Thanks, Total Wine!
Quite a large selection and variety of beverages! However, dont expect anyone to volunteer to help. You need to ask.
Massive selection and helpful staff. Some items can be had cheaper elsewhere, but the one stop shop convenience is worth it. They have a diverse international beer selection which is great! A cigar room is present as well.
Staff is very helpful. Great prices. A bit overwhelming.
Great selection and terrific service. Only one wish, that they have party food like the one in Houston
It was just as I thought it would be. The atmosphere is similar to walking into the whole foods market. Store is large, squeaky clean, and very organized. Each section is meticulously put together in a way so as to help the guest find what theyre looking for. The setup makes their products look so premium and professional looking. The staff is also well dressed and courteous. Mr. Jerrin was especially helpful. He was the first person to offer me assistance and his product knowledge helped me to arrive at a purchase decision which cut down on the time needed to do research on what I wanted. Theres no doubt that I will return.
Order ahead on the app or online and they will bring it to your car. Huge selections and fair prices.
Great selection, staff was overly pretentious... Used car lot type. Prices were good.
Really attentive staff, and a great selection of booze and wine. Well priced as well. I feel like their canned/bottled beer selection is just a bit thin? A good selection, not great. Also, nothing cold. Very solid all around joint.
Love, love, love going there....the store always has what I want and Ive found new wines I like. The suggestions from the team are always on point
Well stocked and the staff wss super. Ill definitively be back.
Rude cashiers. The selection isn’t that great either considering how much everyone brags about it. The locations in other states are better than this one.
Huge selection of liquors and beer! Excellent customer service!
I loved this place I wish they would open a location somewhere in Northern Ohio
Good prices and knowledgeable workers
Knowledgeable staff, best selection and prices of alcohol in the metro area. Searching in the app takes you right to where products are on the shelves.
Its like the Walmart of Booze!! You can easily get lost. I found an employee and received the best help. In and out in no time.
It was awesome friendly employees helped you out with with what were looking for