We walked in wearing more 5.11 gear than the shop associates and were watched like criminalsIt was disappointing that we were told that we couldnt return online purchases in the shop. We wanted to exchange a pair of tactical pants because they were too big, but they said that they couldnt.
As a veteran this is the Victoria Secret for men it has great tactical clothes and other stuff for that manly man.
Awesome experience. All the sales guys are extremely knowledgeable and they have an awesome stock of different tactical wear. I love their rip stop pants and I cant wait to go back and buy more!
Great selection of reliable gear for both men and women for life and work. Staff goes above and beyond to help find what you need
Staff was nice enough. But be advised, this is not a corporate 5.11 store as they put it. Its a private franchise that sells only some 5.11 products amongst other names. They cant help you with online exchanges of 5.11 merch. They did help me exchange a mis-sized purchase from an actual 5.11 store though which made no sense since I could have said the online purchase was from a retail store as well....
Ok, so custumer sevice is still alive! great experiance with helpful staff. The great Karl Malone is part of our local stores to boot. Thank you.
The people was so nice to me love them
These guys are awesome, especially Mr. Jake. I used to go to Baton Rouge for my uniforms...ABSOLUTELY NEVER AGAIN. When it comes to my uniform purchases this is the place ill spend my money...Thank You Mr. Jake.
Brought my brother in for Fathers Day shopping! Got some great stuff. Jake and Matt are the BOOM! Besides being knowledgeable they are really nice guys!!!
Very knowledgeable and helpful. Knew exactly what I needed for my work uniforms that changed. Employees have GREAT customer service!
Not bad
Manager Steve and salesman Shawn are awesome. They know the product well and treat you like family. As for the products; quality, craftsmanship and design are second to none. I highly recommend.
Matt helped me find a great pair of Boots, and was very knowledgable on the entire selection. The store is very well organized. -An OPSO Deputy
Nice place Ill definitely be back and forth thru this place, Jake is very professional and knowledgeable
Great customer service!!!
Very nice products and store, unfortunately they are receiving 3 stars because they never have my size of pants in stock. But im told they can ship it to me within 14 days. If i wanted to wait for shipping then i wouldnt have come to the store. They have good employees, but need way better inventory management before i go back.
Amazing selection, great staff. A little pricey but you want the best you pay for it! Thanks Mailman
The best selection of gear! Even a womens section! Thanks for the help today!
Great experience! New store. Great to have a place that supports First Responders and the Military
Great clothes
This is a great place to get all the 511 bags, clothing and accessories you want. The staff is friendly and they have a BRCC store located in side. Great new addition to NOLA.
Probably the only place in Metairie for tactical wear and 5.11 apparel. Also a dealer for Cobratec knives.
We love this store! The staff is courteous, professional and knowledgeable! Great to have 5.11 Tactical by Karl Malone in the area!
Great store great prices. Not a huge selection for females but still good options!
Awesome gear, okay(same prices as online from factory) good helpful people in the store, if they don’t have your size(generally they will) they will get it for you. Definitely recommend to any first responders, this is the place to get your top gear
The staff was super helpful and friendly, the store itself has a wide variety of sizes and colors in most sizes.
Store is well stocked and the staff is extremely pleasant and helpful!!! 👍🏾
Super friendly staff and the shop looks awesome. There is definitely some cool gear there.
Great store, very clean. Had every size of item I was looking at. Staff was very helpful and knowledgeable about the products.
Great product and super friendly, helpful staff. Been a 5.11 user since 2006 and the stuff I bought back then is still around!
Very helpful with selecting shirts for family members
Big store with lots of sizes and options. They were missing a few styles, but they can order anything you want from the companys current lines.
Very helpful staff good coffee
Comfortable and clean, professional and friendly
Great store, lots of merchandise to choose from.
Great stuff, to pricey go on line!
The store is amazing!
Love this place!
Great place to meet Karl Malone!
Excellent product and equipment store 5.11