I have not been that into hot topic until recently when their new products caught my interest again. i used to love the store in high school but soon fell out of it when I grew up-- however hot topic has been releasing a variety of things that I can get into again. It caters to all kinds of new styles. The staff there is very friendly and try their best. In a way, its opening up to different types of people and thats a good thing. Its exciting to go visit once again. Hopefully for many years to come itll be the reliable Hot Topic at the mall for people to stop and look at the crazy new fun things at HT. Ive seen anyone from any age go to that store and leave with a smile and thinking about what stuff they saw in there. I guess thats the point, just think about different possibilities and styles for a change.
Other than it being a bit small and really busy I enjoyed my visit. They had all sorts of fun and interesting shirts and outfits!
This is literally my favorite place so far they always greet me with a warm welcome they also help you find the things you want or need the people there are so nice i cant think anything bad about this store
Hot Topic is a nice store for weird, alternative gifts and gags. They have a variety of items, from clothing to jewelry to home decor. This store is conveniently located inside the Lakeside Mall. It is kind of small but that is most Hot Topic stores. It was very organized and neat. I would recommend a visit to this location if youre a fan of Hot Topic.
Amazing. So many cool stuff and staff were really kind. Will definitely go again :D
Faiza was so rude to not only me but multiple customers. she was not welcoming and made me feel rushed. she had an attitude the entire time and even yelled at me and another customer.
Staff was great. Pretty much like most hot topics great stuff to browse and buy.
Took my 3 daughters with me, the line to get in would only allow 2 people to go in at a time. When I explained that I had to wait for 4 people, they said the line had to move. I called the store manager and he said that they have an option and that as a parent I have none. So I realize that protecting 6 year old children and having them shop alone without parents is the goal. No thank you, go steal someone elses children!!!!
Good store. Neat needs more small and xsmall
I like the merchandise. This particular store, however, is way too small. Its annoying to shop when everyone is in the way of everyone else. Its bad!
I like most of the employees here. Excluding 1 employee and shopping experience I usually leave with a smile and tons of hot cash
Plesse teach your cashiers how the Proper way to fold a shirtNot just throw them into a bag!
Unique merchandise. Has a specific target market
Great place any type of alcohol you can imagine. Local and domestic. Also great great cigar selection!
There was so many sales going on. My favorite one was buy one shirt get one 50% off. There were so many that I loved. The store was clean. The service was decent, not the best Hot Topic Ive been to though. Due to the pandemic everyone wore masks and only a certain amount of people were allowed inside at once. Though social distancing in their store was very difficult due to the lack of walking space.
Even though we are in a covid area, I still love the way they treat everyone. I do wanna give a employee her dues are was very kind and very helpful to me on my receipt says Lizzy I hope that is her. She went above and beyond to help me find a pop that I was needing to finish my collection that has taken me almost 10 years to complete. She was very knowledgeable about everything I was looking for. THANK YOU LIZZY!!!
They always have something new each time I go. Also the employees are very nice and will definitely help you if needed.
Love this place!!! My 9byear old granddaughternloves to shop there. The staff is Always friendly and helpful!
In the store was great but the way they did their line wasnt right. I didnt mind standing in a line. When you only have you and a small child and they only let one person in at a time what did they expect you to do. 4 people went in one by one behind me. Dont understand why he couldnt wait for two people to come out and Im finally let us 2 in.
Kinda small but its a good store. I got an ein plush as a gift for my sis
Súper friendly and knowledgeable staff.
I liked it there is very nice for alt,goth and people who like anime
Staff is always walking around to help always a good stock and have a friendly environment
People are very nice, amazing quality merch. I got my favorite bag from there! People at customer service are very welcoming and are professional
I love Hot Topic but everytime I shop here theres a man,possibly manager who is sarcastic and rude...and we feel like we are being stalked by the employees all the time.We wanna go in but debate everytime cause the customer service is just plain awful compared to Hot Topics everywhere else.
Didnt feel very welcomed here. Wouldnt go back.
What a mess and rude staff
I always find exactly what I need and they really have all type of anime merch and bt21 merch and they have tinytan shirts and all size I recently bought a bts photobook so I love hot topic else in lakeside mall
There were a lot of merchandise there and well behave workers there, but some of the prices were a little high
Associates are always very nice!!!
Good sales and cute jewelry
Nice shop.
Clearance section was wiped out, prices were really high on most other things.
Awesome service and Selection
Liked this place since it opened. odd eclectic dark oh and funko pops, all here for you (pins stickers shirts rings collectibles)
Love this place. Always have what im looking for and more. Very friendly staff and helpful
It was great! Although, its a kind of small and you do have to squeeze in and some things I was looking for wasnt there BUT!!!! It was amazing!
Awesome customer service!!
I used to shop there all the time when my daughter was a teenager. My daughter & I were shopping & she just wanted to pop her head in just to take a look. Always had nice, helpful staff.
I like hot topic but there clothing sizes are always off. Sometimes a large is really the size of a 2x and a womans 2x is a large. There sizes need to be more accurate so I dont have to constantly try on every shirt I want to buy.
Super friendly helpful staff!
The place was a decent size and you actually had room to move around.
Helpful because I asked for help. Could be more attentive to others who arent frequent customers. But ultimately helped me get exactly what I was looking for and more. Very nice and explained anything I needed, made suggestions and answered all my questions.
One of me and my son favorite stores.
Friendly and helpful employees
Much less crowded than the Lakeside one in regards to racks being claustrophobically close to one another. However, the payoff is that there is significantly less merchandise. Although, the location is much smaller as well so its to be expected. The lady there was very wonderful.
It was ok
Awesome store, great staff. They handled some rude customers perfectly, kept their cool. Always fun going in there and just searching everything.
Ashli and Justin are always very helpful in the store and always bring energy to the job. It makes the shopping experience much better.
I always go to hot topic but this time I felt they kept offering my friend and I so many deals it may be to over whelming. I liked my experience overall
Theres such a huge variety to choose from! Their makeup brand, Blackheart is completely vegan! The service is amazing! The only qualm is that its too small.
Good service
Gave some fun of stuff and some not so good is lol
They always have what I want/need!💜
Good place to get grapic t-shirts and novelty gifts
Great place to visit and remember my emo years and dragging my mother around this store spending hundreds because i didnt know the value of money
Helpful staff, sale specials, and they ordered an item to store for me that size was out. Shipping to store free to my home would be been $4.
Always super helpful employees ready to find what you are looking for based on even the vaguest of descriptions!
The staff is always super helpful and informative when I go there to shop for various beauty products. They always have deals on the products I purchase (arctic fox).
Great selection wish I had an expense account here.
I found much of the stuff that I liked around here its a fangirl paradise
Place is cool to get different designs you wouldnt find at other stores. I went to look at pop figures and they had a huge collection.
Staff here is always super nice and helpful! They know their inventory.
I adore Hot Topic, i get all of my graphic tees from here
Justin can rock a care bear onesie like no ones business and is pretty helpful and sassy.
Great store and everyone is always Super Nice😀
Hunter and Jacob were very friendly and helpful. They didnt have everything I needed in stock, but the employees went above and beyond to help.
Great
Felt rushed
Husband wont grow up so he likes it!
Popular with younger crowd...not personable for older people going to buy for others
Very friendly staff. Constantly helped out and were very pleasant.
Very cool people here.
Amazing staff, good music, good merch, very accepting environment.
Very nice staff and fun esoteric product.
Love. It great place
Horrible service in this location. Store is super small and workers complain if youre standing in front of merchandise. Ummmmm where are you supposed to stand? Dork on a power trip!
Ashli was awesome very knowledgeable about the items in the store
This store always has awesome sales.
Employees were helpful and nice.
Wonderful people and great merch.
This place is rediculously crowded with merch and way over priced.
Though I didnt buy anything, staff was super attentive and ready to assist.
AWESOME SHOP
Eclectic choice of clothes and make up
Justin is always amazing, he deserves a raise, i appreciate everything he does
My favorite boy band shirts r there
They usually ignore me when I attempt to shop there.
I use to go there, but not anymore .I had a return with the receipt that my friend had paid for. He bought me a t-shirt and a wallet .As i tell the cashier that i want store credit because i have my daughter with me i didnt have time for an exchange, she tells me that she has to call the manager bc the wallet is damaged bc it was missing a latch, i told her that was the reason why i wanted to return the wallet and tshirt bc they had better designs .The manager then comes and acts like the wallet is damage bc of me and i told him it was missing since he bought it.Then he tells me that its going to have to go back to my fiends credit card which i dont have thats why he gave me the receipt,So tell me how is someone suppose to return something from a gift even with receipt?
Great place for unique clothes
The sales people are awesome
Best place ever for band merch!
Great items and amazing workers.
Nice items
Too dark cant see anything in there.
Been going there for 20 years, will keep going there for 20 more if they are still around by then.
They dont have as much variety in clothes as they used to but the staff kind of make up for it by being super cool.
Great tee shirts from underground bands