This place came very highly recommended! When we stopped by to talk to them about an issue I was having with my computer we were greeted so nicely by the young man working there. Stephanie fixed my computer and explained everything so well. Overall a great experience and we will definitely be back for all our computer needs!! :)

Knowledgeable employees unfortunately I was not able to purchase what I wanted because they did not have it but I will try back later

Had an old but reliable laptop with a wireless adapter issue i had spent hours trying to resolve.The boys at PC fixed it in 5 minutes.Great service and extremely knowledgeable people to deal with.

Best Pc repair shop in metairie. Great customer service 10/10

Been helping me since after Katrina•Always get me working. Only place i use.

BEWARE, DO NOT GO HERE IF YOU WANT QUALITY, RELIABLE, TIMELY COMPUTER REPAIRS.If I could give them zero stars that would be most appropriate. I brought 3 computers there to be serviced and only one was completely repaired. The others (2) never worked from the day I picked them up; doing the same thing as what I brought them in to have repair. The owner admittedly had untrained people working on them but refused to repair them. He kept the computers for over 9 months. Offered to replace my MAC computers with Microsofts, I refused because I brought 2 MACs in for repair; not to be broken by his untrained workers that he admittedly has since fired. He kept asking for more money. After paying nearly $800.00, the computers were never repaired. I decided to pick them up. I reported him to the BBB and he lied and still refused to repair the damages caused by his staff and/or complete the insufficient repairs that his staff never did.STAY FAR AWAY FROM THIS BUSINESS. Untrustworthy, lied to the BBB, unprofessional and will keep increasing the cost of the repairs. RUN, not walk, back to the APPLE STORE.

Buying and reselling a GPU worth $300-$400 for $900 is an absolute scam and makes me how else they are scamming customers.

They work with you and accomplish what they set out to do for you. Nothing short of great service.

Was looking for a used laptop for my youngest son. Jayson assisted us with a nice HP .Price was excellent and it fit my son’s needs perfectly. I asked about a charging port repair for my iPhone. Luckily the port was in stock and the repair should only take an hour at longest.I was surprised to get a call @ 20 minutes later informing me that the port was only impeded by some lint and there would be no charge.“Christian thanks for the cleaning and the professional service “Will recommend PC - Tune Ups to everyone I know

Came in for replacement M.2 screw. Got it within 5 minutes in and out.

Very helpful & patient

They r polite fast and finding stuff u need.

I use PC Tune Ups for my business and personal computers. I’m always a million percent satisfied. They recently did some upgrades to my personal laptop and it’s like I bought a new laptop. They saved me tons of money and my laptop is lightning fast. Thank you. I would recommend PC Tunes to anyone. Thanks for always taking care of us.

The staff is amazing here! They were knowledge, friendly, and fair with pricing. I brought my son’s computer to be fixed but ended up buying an upgrade instead. Technicians were great at explaining what was wrong with laptop, what it took to fix it, and options if we wanted to replace it. My son is very into computers and technology. Once he started talking to all of the employees, he didn’t want to leave! I definitely recommend this place and will be back!

Good place. Had some repairs done and was not disappointed. Kind of laid back but thats ok. I dont want someone breathing down my back when browsing. If you need audio/video cables they have the best prices around locally that I have found. That selection seems to be shrinking though. I hope its not a trend.

Very friendly and helpful,

Did a great job on repairing my desktop. Young man named Donovan knew his craft and patiently answered my computer and internet questions. Thanks to all of you.

Great experience super helpful staff

Great local computer joint. As a local nerd I dont need anyone for computer work so I cant speak to that, but they have tons of old and new parts to pick from and all of the staff are super knowledgeable. Every time I go in needing an odd power supply adapter or video card power splitter or old ram, they immediately know what I am asking for and where they have it. Great local service!

Nice cozy place, was not able to get the name of the person who was there when I went. However if you are reading this, Im the person who you sold the EVGA GTX 260. Glad I got to go, will return again almost certainly.

Good local computer store. Computers, parts, repairs. I have always had a good experience and their prices are very reasonable.

This place is the best! They will recycle your old computers, old printers, and old copiers. All you have to do is get them to there.

Courteous service. Transferring data from lap top to zip drive cost $92.77, including zip drive.

The guys did a great job, slightly tricky laptop issue that they worked with me on, very accommodating and effective service

Great place!! They were up front with what they could do with my Mac and delivered! My computer is like a new one now and only took 2 days. Prices are very reasonable!! Thanks guys!

I thought this place was a reputable business until i got my laptop back from them in a worst condition. I brought it in with a over heating problem. they contacted me about a power issue. Replaced battery, motherboard, riser board, usb board, wifi board. they called me and said it was ready. When i got there to pick up there was no sound from jbl speaker, and no control of screen resolution. the motherboard they replaced did not have the same nvidia gpu gt 555. so they worked on it again, called me it was ready. went to pickup, no data on either of my 500gb hard drives and still has error message when try to open photo. I was told its all they could do since windows 7 is faded out. thats ok i said but i had windows 10 pro installed. left it there again. called to pickup again the owner jason told me hes wasted to many man hours on a problem they could not solve. he is sorry all my data and back up files were erased, the guy he had working on it was fired. now it has been 6 months and 400 dollars into repairs. i go pickup laptop, i grabbed and walked out, when i got home and place the laptop on table the dvd player slid out, i turned it over and notice most of the screws were missing from the back. i opened the back cover plate and saw that both hard drives were not bolted in place and the screw that holds dvd player was also missing. removed battery and the screws were also missing. i dont even wont to waste my time with these unprofessional people. i ordered a bolt kit from ebay and will take my chances on doing the reinstall myself. i dont see how they claim to recover lost files when they delete when they could have just removed the one hard drive with all the backups on it to do the repairs.

Update: Owner has come through like a champ, after a quick discussion, realizing the employee could have offered other options, Jason is his making best effort to help me find resolution.Specifically asked if they could recover a drive infected with ransonware... Was very specific in the fact that I had been hit with ransomware and that I needed to recover one file for Accounting.... told me no problem... when I came to pickup I asked if he plug in the drive and show me... Guess what still locked out by ransomware.Waste of time and money!

Amazingly professional, friendly and knowledgeable staff! After searching for nearly 2 months with no luck and little help for a simple, small cable, I finally located it at PC Tune-Ups. Every other store I visited in search of this particular cable did not carry it nor did the employees seem to care very much to offer me any help in finding it, whereas the entire crew at PC Tune-Ups became involved in assisting me, and they helped me locate the cable by dumping out an entire box of cables on the floor to assist me in locating the cable! Wow! All employees were very well spoken and neatly dressed, they were all more-than-willing to assist me, and the store itself was professionally laid out and was extremely organized and clean. I highly, HIGHLY recommend stopping at PC Tune-Ups for anything you may need in regards to PCs, audio cable, etc, before stepping foot into any of the other local and/or big brand stores. A very gracious and sincere thank you to the employees of PC Tune-Ups!

Professional and exceptionally helpful. Honest. Always has the products needed. My go to place every time. Very nice and experienced staff.

Website is all canned information and you still have no idea if they sell anything besides service

Wide selection of parts on the shelf. They dont stock the high end stuff (understandable a $500 video card/CPU just sitting there), but they will special order. Ask about the return policy before you buy and ask them if it what you need/want. Staff is direct with answers. Like it or hate it, what they tell you is the truth. The used item are nice. Saves me alot of money on cables, adapters, and drives. The one down side is organization. Be ready to dig or out of stock to happen. Sacrifice for having low cost parts with out shipping. The best parts shop hands down in this area.

Friendly knowledgeable staff who fixed my laptop very quickly without emptying my wallet. Great place!

Answered my question over the phone was very polite

They really know what they are doing. Had an iPhone screen replacement, ended up bringing in my computer to get fixed too.

Doug at PC Tune-Ups has built 2 computers for me over the years that are still running strong! He recently replaced my laptop hard drive with a new solid state one that ended up being defective. He spent time trouble shooting the defective hard drive before deciding to swap it out for a new one, but didnt charge anything extra for this issue...they totally stand behind their work! They also gave me a 960GB drive I stead of the 750GB I paid for...a nice little bonus to boot! Thumbs up to Doug and Stephanie at PC Tune-Ups!!! Ill be back there for all my computing needs again and again!

Great!

They do all my computer repairs and upgrades and they have great value on merchandise.

Did not provide job as paid for. If I hadnt called them if i wouldnt have known my repair was ready. I asked to see rhe transfer of my of all of tax files all.particularly. Jason informed he could not tranfer years 2011 and 2016. Then I FELL!!! MY WALKER. HOOKED ON CORNER SHELF WHICH DENTON SAID HE HAD INTENDED TO MOVE

Needed new laptop screen. Staff was very knowledgeable and helpful. Price for screen was very reasonable. Very happy with my purchase and the customer service.

We purchased a computer which was reasonably priced

Great everyone is there are very friendly and knowing 😊😁

Changed managment! When I bring a laptop in for repair I expect it to be returned in the same condition I brought it in without dent!!!

Some of the best techs and nicest people Ive ever met. Highest recomendations.

Had them build me a custom gaming PC, and it runs beautifully. Great customer service and a very home-like atmosphere.

They claimed they would repair my laptop. Withheld it only to say they couldnt fix it because it was a touch screen. Got a refund but had to come back to get the right power chord. Seemed disorganized. Maybe it was difficult to fix my touch screen laptop as it was a year ago and it was a relatively new model.

Real nice people. Helped me out, thank you again.

Good deals on the latest tech

Prompt courteous service. Technician diagnosed the problem, explained the repair and its cost, and serviced the computer immediately. Straightforward service and economically priced.

Even though I have rudimentary questions regarding PC problems, Im always treated kindly and with respect. They can trouble shoot rather quickly.

Glad this places exist, one of the last of its type to have such a large selection of parts.

Great ole fashion computer store that believes in recycling computer equipment...and knows how to provide great service

I received complimentary service that was quick and resolved my problem on the spot. They have a great team that is willing to help you and have great experience to help you with your needs.

Great service performed promptly and at a fair cost.

Good parts for really good prices

Convenient for all computer needs.

We purchased a computer there and it was a bargin

They built a computer for my shop. Very happy with the work they did.

Always have what I need to maintain my older computers

Great service ..knowledgeable..very sweet

Young man fixed my mac.

Dropped off laptop was called back within the hr telling me the problem and cost fixed within 2hrs

Great service!!!!

Still waiting on my repairs, it has been over a week.

Everything you need all in one place!!!!!

No communication with front and back of store. Guy in charge lackadaisical to me. Took forever for part to come in. Had to bring computer back still not working right.

My go-to place for obscure parts.

Great prices

Yeyeyye