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Chateau Drugs & Gifts
3544 W Esplanade Ave S, Metairie, LA 70002, United States
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Chateau Drugs & Gifts
Comments
Al
Review №1

This is the absolute BEST pharmacy!!! Mr. Kerry goes above & beyond for his customers. The staff is just as amazing. I highly recommend everyone to use Chateau. They also carry amazing gifts & products. I cant stress just how awesome friendly helpful & amazing the staff is to everyone of their customers.

ci
Review №2

Friendly family oriented. Very nice people. If you need your medication quickly they definitely will accomadate you. Definitely recommend 5🌟 service

Je
Review №3

Love this place can never get out without making a purchase other than my scripts.

Sh
Review №4

I’ve been a loyal customer for over a decade. Whether I need a prescription filled, or I’m looking for a special gift, Chateau is the place. Family owned, Chateau’s customer service is the best. Everyone knows you by name, and they are always ready to go the extra mile for all their customers. I don’t know of a better pharmacy. And the gifts, from babies to kids, to adults that are hard to buy for, are always tasteful, unique and classy. To Kerry, Lisa, and all the staff...THANK YOU.

My
Review №5

I almost don’t want to give a good review because I wouldn’t like them to get crowded for my own selfish reasons, but a place like this should be able to expand. This is by far the best pharmacy around, very nice & helpful staff.I do not have a single complaint.Thank you very much to the team over there & many of us truthfully appreciate and are witnesses to your hard work.:)

De
Review №6

My husband and I just love this place for all of our Medical needs . Family run and very personable service . We are in the medical business and know how important the attention is . You will be very happy hereThey also have an fabulous gift shop with lots of gift items.

Un
Review №7

Great place Friendly great place

Ma
Review №8

Excellent pharmacy and gift store! Sweet service always!

ma
Review №9

I went to get my prescription filled here. The pharmacists looked at it and said we are not excepting any new patients! I had no idea this was a doctor? The business must be doing out of this world! The next time some one walks in with a script.......I think the comments about the gifts should sum up this drug store.

C
Review №10

Hands down the best pharmacy around. Very helpful, caring and nonjudgmental. Worth the drive from anywhere in the metro area!

Mo
Review №11

Super fast service. I love this place.

Kr
Review №12

I have been using this pharmacy since 2011 and I have moved around a lot n never found a pharmacy as nice efficient professional friendly family based orientation yet!!! We just moved back to the area and I am so happy to say I will never leave them again...

JC
Review №13

Love this pharmacy. Fill your scripts on the spot. Never wait more than 5 min. Highly recommend.

Ca
Review №14

I really like this pharmacy; they’re really polite and efficient. They’re also one of the only pharmacies that have all of my prescriptions in stock. I’m glad my doctor recommended it. I think I will transfer all of my prescriptions here from CVS because some of the CVS employees are rude, and they aren’t always on the ball. They refused one of my medications three times in a row because they had called the wrong doctor every time to request a refill. The only reason I didn’t give 5 stars to Chateau is because there was one Thursday that I arrived at 6:20 pm and they were inexplicably closed, with no sign posted stating they would be closing early, even though their posted hours on the door and online are 9 am till 7 pm. That’s not enough to deter me from filling my prescriptions here; I just thought it was weird. I’m glad I didn’t need that prescription right away!

RJ
Review №15

If all health care were done the way Chateau does its business, wed all be healthier, wealthier, and happier. Great gift and accessories shop, too!

Al
Review №16

Good luck getting them to help you figure out a possible insurance error on their end at 6:01 pm even if you were in the store at 5:50 pm. I have Take Charge through Medicaid, meaning my birth control is supposed to be free. It rang up as $3.80 and I was trying to get them to help me figure out why. I received no feedback, concern or care, and the employees were all talking about it being time to go home. I’m on disability and I live off a very low income. So $3.80 might not mean much to them, but it’s nearly 5 percent of my monthly income and I would appreciate not being shoved aside and asked to return tomorrow just because it’s 6:01. I have worked in customer service. It’s rude, in fact unacceptable, to ask people to leave just because it’s one minute after closing, especially when they’re encountering a problem during a transaction that could be your doing. I’m not the type to complain about customer service because I took abuse from customers for years when I worked in CS, but that lady was terribly rude and made me feel completely unimportant and insignificant.

Ch
Review №17

Ive known Kerry and been visiting Chateau for the past twenty years. They (the entire staff) are always professional, efficient and friendly. Every time I have asked questions in regards to medication, insurance or health - they always take the time and focus on my questions. This is service you would never receive at Walmart, CVS or any big chain store.I would like to say thank you all of the employees of Chateau Drugs and the service they provide, its worth every dollar we spend there.

ra
Review №18

I have been a customer for over 25 years and I would highly recommend this pharmacy because I never had a single problem in all those years.. After all these years being a customer not 1 time have I left this pharmacy feeling offended by the behaviour of the staff and I cannot say the same for the Big Guys like Walmart or WalGreens.. these mega corporation owned stores tend to treat those w/controlled substances like criminals no matter your age or condition .. these bigger pharmacies create the atmosphere for control issues among the weaker in integrity who usually end up working for these warehouse sized pharmacies and their lack of compassion or understanding for their own customers are apparent to all.. Chateau Drugs is a family owned and operated pharmacy employing the local people that they have known all their lives.. trust me when I say there is not a better pharmacy in this area hands down & ya cant go wrong with these guys..

Pa
Review №19

Awsome staff, always helpful and provide excellent assistance. Wouldnt go anywhere else..Thank you Chateau..

M
Review №20

The staff is helpful & friendly. Great gift boutique!

Am
Review №21

Great customer service. Awesome merchandise

Ca
Review №22

Cheap prices, convenient location

Jo
Review №23

Great service cheap prices great gifts

Jo
Review №24

Fast. Efficient. Friendly. Caring.

Da
Review №25

Very nice place to go Kerry is awesome

Ry
Review №26

Friendly service and make you feel at home

My
Review №27

Great staff and personal service

Pa
Review №28

They always have all the scripts filled in no time I love this place #1 in my books

Ri
Review №29

Always nice an amazing Kerry who is the Pharmacist

Be
Review №30

Great pharmacy, best one in the area

Wi
Review №31

Wonderful place.

Da
Review №32

Best pharmacy, in Metairie, LA.

Ro
Review №33

Large gift selection, friendly

Information
20 Photos
33 Comments
4.7 Rating
  • Address:3544 W Esplanade Ave S, Metairie, LA 70002, United States
  • Site:http://chateaudrugsrx.com/
  • Phone:+1 504-889-2300
Categories
  • Gift shop
  • Pharmacy
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–4PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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