My wife and I got 3 different quotes on installation of an insulated patio. We decided to go with Direct Source for the job. We were told 6 to 8 weeks which is fine. After 12 weeks I called and was told we were waiting on the color we picked out to come in, it was on back order. We never picked out a color. I asked what was available and went with one of those choices. The guys came out and removed the old and installed the new. First time it rained, it leaked at every seam. They sent the guys back out to re-seal the top. They ended up having to cut the posts by over an inch because they had the patio cover too level. They did not adjust the gutters when they did this, and now those pull away from the cover. I have constant moisture where the patio cover meets my house and already after 2 months am seeing signs of rust. I have tried to contact them to come back out but they do not return my calls. Now I am having trouble finding anyone that repairs poorly installed patio covers. Stay away from Direct Source
Robert and his crew were awesome. Replacing roof with great communication. I would recommend Direct source to anyone for his services.
Ok so they started the work but now I can’t seem to get them to come back or give me a definitive answer of when the work will be completed. Keeps giving me an excuse about material not being in. Then gives me a date materials will be in. Then I don’t hear anything from production manager. Now I would just like to get thru this and get the job completed.
Robert and his crew are amazing. I would trust the company to take care of all my siding, roofing, and windows needs. Very personal and quick response to getting the work done with a smile. Choose Direct Source for an honest and job well done!
Me & many of my friends have gotten quotes. The owner coming out & giving the quote, impressive. From energy efficient windows to patios & more, my friends & I have recommended Direct Source to each other over thcompetitive quote with efficient & timely installation. Call & ask for Robert, hes the owner & actively involved in every quote
Very professional! Very trustworthy. Informed of exactly what I needed. No more, no less! I would recommend Direct Source to everyone! ❤️
I shopped around slot and I got a few quotes for siding and gutters. I chose direct source and I am happy I did. I was extremely satisfied with the installation of my siding. The crew that came out was friendly and knowledgeable about their work.
Professional throughout the process. My patio cover is absolutely gorgeous and it was put up in one day. It has added a beautiful feature to my backyard!
Top notch company with a great staff and owner. I have done business with the company several times and would recommend them to anyone who needs their services.
Starting with the home visit from Jack Hamilton, Direct Sourcess sales representative to the final installation of our Bahama shutters, we have nothing but high praise for the professionalism we experienced. The side of our house was extremely drab. The shutters put the pop we wanted on the exterior side of the house that faces the street. We have had numerous positive comments about the shutters. I would especially like to thank John, our installer. He did an excellent job with the installation and completely explained their operation prior to his departure. A big thumbs up to the entire Direct Source team. I would definitely recommend them for any job regardless the size or complexity.Louis Lester4120 Lime StMetairie, LA 70006
Do not waste your time with this company, it will be the beginning of a nightmare. Starts off with a salesperson that doesnt know what hes doing. Wanted to put a bent vent back on my house, which was bent by a company THEY hired. I was told that they could not use anything else because it was too close to the house???? I get a phone call to tell me that the slab looked great and I get home to find a hole in the slab. The idiots excuse for not seeing a hole was well you know how it is when youre concentrating on something else . . . . This is the type of service to expect from this company. Along with changing the dimensions of a cover from what was given to me on the estimate!
Great experience, great prices, zero hassle to deal with these guys. The whole process was simple.
Great service and they were on time.
Windows are top quality.!! neatness could be improved.!
Very reputable company.
Great Customer Service!!!!!!