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Parts Madness
5351 NW 36th Ave, Miami, FL 33142, United States
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Parts Madness

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Ne
Review №1

Mike will find you the original parts, and get them fast! 5stars.

od
Review №2

Great customer service, very professional, I would buy again from them, thanks.

E
Review №3

Provides the best of both worlds. It sources globally to provide best price and variety. Yet provides human touch customer service with a local sensibility - aware of local challenges and needs. Thank you PartsMadness.

Ke
Review №4

These guys have a lot of experience. They can navigate repairs and give great advice on replacement parts.

De
Review №5

Love their customer service! They’ve helped us resolve our fridge issues and we received our parts super fast. Awesome business and we will continue to do business with them!

Es
Review №6

I love this store! Helped me with a hard to find part no one else had in stock. AMazing service and price. Thank you Parts Madness!

Jo
Review №7

Highly recommend this business, the owner is very knowledgeable and helpful, I ordered an Actuator motor for a washing machine, got it on time and it worked perfectly, anything you need for appliances and more. Thumbs up 👍🏼👍🏼

SH
Review №8

Very professional, knowledgeable, reliable, and fast service. I would highly recommend parts madness to all my family and friends.

Ni
Review №9

Mike, the owner will go above and beyond to make your part correct. His understanding and helpfulness to find a part that will work on our Thor oven igniter was greatly appreciated. Our oven is a bit hard to find parts for and when we ran into a small problem, he called personally to help us and make sure that our oven would work for Thanksgiving. Overall, his kindness was even more appreciated than finding the correct part.

Ba
Review №10

Amazing! My oven broke while cooking my turkey thanksgiving morning! I called around doubting I would find anyone open. I did Parts Madness they had my oven bake element in stock. You guys are awesome thanks for saving our family thanksgiving dinner. Happy Thanksgiving!

Fa
Review №11

I love this store been coming here for years. Great service fair prices. 5 stars.

Ju
Review №12

Mike, he provided me with a life raft when my heating element went out the day before Thanksgiving.I really appreciated the great service and quick response time he gave me. Id recommend him to anyone.

Je
Review №13

Terrific company! After having issues finding the correct part on my own, I reached out to the parts department, and Carlos was most helpful! So grateful for their time and patience!

Ye
Review №14

Great service! Thank you for getting my parts ASAP.

du
Review №15

Reasonable prices and courteous folks. Had a problem with a delay in shipping (USPS fault) and got refunded. Mike worked the chat room and was quite helpful.

An
Review №16

Parts Madness are the best they help me super fast with all my Fridge parts. 100% Recommend

Ju
Review №17

Mike was awesome!! I knew he had to be the owner because he kept going the extra mile to make sure I was doing things right. From now on he is my go to guy. Great prices also!!!

Ma
Review №18

Thank you for hekping me fix my washer ! Friendly fast service. Best price and inventory in town. Professional parts guys. Deffinateltly coming back. This is my new parts supplier. Must xone visit! Thanks again!

Iv
Review №19

I am not a technician but I am good with tools, so I decided to repair my own refrigerator to entertain myself during the corona-virus curfew.The diagnostic was difficult but once I was sure, finding the part was a little bit challenging. That is why I got so happy when I found this company. They had the original parts, not aftermarket parts. The price was $69 instead of $110 to $140 some websites were charging.I called two technicians, I told them my diagnostic, and they wanted $250 and $300 for parts and labor. I ended up with my refrigerator working perfectly and my total cost was just the $69.00 I paid for the part.Mike, the person who took care of me is very committed to his job. He even asked me to call him to let him know how my repair went.Recommended A+

Ba
Review №20

Parts Madness literally saved my Thanksgiving. Service is above and beyond and they have a variety of parts on hand.. Mike is very knowledgable as well.. definitely recommend them

Lo
Review №21

He didnt have what we wanted

Ti
Review №22

My refrigerator needed a specific evap fan that I couldnt find locally. Partsmadness.com had the part in stock and shipped it the same day. I received the part the next day, installed and my refrigerator is working like new. Chat room is responsive and very helpful. Thanks for your prompt service!

Al
Review №23

Very knowledgeable. Literally the only place open on sunday. Dont go to the big box stores they have no parts and have no idea how to fix anything. Support local business its the only way forward for our communities.

Ww
Review №24

5 star experience ordering a part from Parts Madness for my dryer. I choose this appliance repair over all the others because of the great ratings they already had and bonus for me is that they were local. Not only were the prices the best but shipping was included which is not something that I found with other competitors. The website was super easy to navigate and even allowed me to pay with my amazon account which made the process that much easier. I then ran into a little hiccup but it was no biggie since Mike the owner was able to help by going Above and Beyond! From now on I know where to get any appliance parts if ever needed!! Thanks Mike and staff at Appliance Parts Madness!

Ja
Review №25

Very pleased with service. Owner left me shocked with willingness to help. Was on the phone guiding me on how to install the part on my refrigerator til late night. Im so grateful thank you so much will definitely recommend...

EU
Review №26

No one had the part I needed or took too long but parts madness ordered it for me and in 2-3 days bam, deficult part to get I will be going back 👍

**
Review №27

GREAT CUSTOMER SERVICEFan went out on the refrigerator. Service tech said it would take a week or so for the fan to arrive. I got on computer and found this company. I called to confirm the part was in stock and that they could ship via overnight delivery. I talked to a gentleman who was very helpful. He confirmed the fan was in stock and said he would make sure the fan was mailed the same day so that I could have the fan the next day. Fan arrived the next day and I installed the part myself. The refrigerator is working perfectly.Would definitely recommend.

Lo
Review №28

Mike exceeded the customers expectations. Over the phone and in person outstanding service. Keep the good work. Louis Fulop.

Ri
Review №29

Wow these guys were open on a Sunday and had what I needed in stock at a great price.

Ed
Review №30

Very helpful and had part on hand and also the only place open on sundays

Le
Review №31

After going through hell and back if it wasnt for parts madness helping me out with my kenmore repair I wou know what to do! Thank you part Madness

An
Review №32

Good service and good prices

Wi
Review №33

Great service and deal. I was looking for a hard to find part and he had it. Definitely recommend.Shop local/ buy local.....

Mi
Review №34

Our local church was in need of a replacement part for our AC unit and upon arrival Carlos greeted me and was very attentive. Was able to get the part I needed in a matter of minutes. Excellent customer service highly recommended.

Pe
Review №35

I had the most pleasant experience at Parts Madness. Their customer service skills and most effectively, their speed, has been a class A professional and satisfying experience. Youll catch me here again without a doubt and would most definitely recommend it to a friend or colleague looking for parts!

Mi
Review №36

Parts madness opens Saturdays and Sundays great service happy customer 😊

Be
Review №37

Very courteous staff Janice was very helpful and the owner Mike created me with his business card. Will be back and will be spread the news in my area

Ju
Review №38

Cant ask for better service! Honest, Helpful and I knowledgable. Told him what was going on with my refrigerator and he sold me exactly what I needed nothing more. Will definitely be back and will recommend to anybody...Thanks

Ju
Review №39

Nice store. I used to come here all the time. I came today and it’s been updated. Very nice. Ordered my board. Great service. Friendly

Fl
Review №40

I purchased some items from this company yesterday and they even given me a $20.oo discount on the drain pump that I had purchased. I will recommend them to others. There price is so right that I purchased other parts such as tape, 1/4 pack of refrigeration pipe and driers.

Or
Review №41

My refrigerator condenser motor went bsd. Parts madness had I in stock at a great price. What a nice store too. Glad I found these guys they have so many appliance parts in stock its like a candy store. Love it awesome!

Cl
Review №42

Ive been coming here for many years. The owner is very friendly and knows about allot of stuff. I have no complaints, I enjoy this place and all it has to offer. Many parts and he does the research if the part is a difficult one. I really appreciate this. The only place who does the research. Thanks Mike

Ni
Review №43

Grat service, great price, all parts you may need.

Er
Review №44

In the middle of our Covid-19 quarantine, my refrigerator decided to stop working. After a simple diagnosis on Google, I identified the part I needed. I called Appliance Parts Madness and they had the part. Mike was super friendly and attentive and set the part aside for me. I picked it up the same day and Mike also recommended some reset instructions. The fact they had the part in stock and I was able to pick it up the same day, saved me from losing the food in my fridge. Thank you Mike!

Ri
Review №45

This company is great. They prepared an shipped the same day. I received my part within 2 days. Amazing service!

Gu
Review №46

Mc air conditioner stopped working. I needed a new motor. Mike was very friendly and gave me a great deal on the new motor. He even walked me through the installation process. Im grateful to have found such a great company. 5 stars all the way!

Ro
Review №47

I’ve been to this store a few times and always have gotten much help. Today I came for a block terminal but prices are good and the substitute parts are of good quality as well. The more you buy the better the price.

Ar
Review №48

My dryer stopped heating after diagnosing it I realized it was the heater element. I called all the local parts store. The team at parts madness had the genuine part in stock at an amazing price. 5 stars!

Ca
Review №49

This place was awesome a while back. Now I cant get help to buy a part. When I called they told me to go online. Came in person and they told me part guy isnt here. Which is funny because this place is called parts madness. Needless to say. I wont be coming back.

Vi
Review №50

Excellent customer service, always helpful and very easy to find. Highly recommended!. They always have what I am looking for at the best price. Mike is a great guy.

Ad
Review №51

Janice was super nice. They had a rare part in stock. Same day. Awesome

DC
Review №52

Parts Madness was the ONLY source that answered my live chat and even text for me to send photos to finally get answers regarding our GE clothes dryer. The manufacturer was far from helpful at all, but Parts Madness helped be confirm the right parts, better quality newer upgrades, and walked me through using my own photos of my dryer. THIS is the source of genuine customer service that brings results!

Sh
Review №53

My mother went to this so called business to find a part for her refrigerator and was treated in a manner that left me in shock being that we own a family business. So I must inform everyone in Miami, FL that the person that helped my mother told her that the part she was purchasing was an original part to her GE refrigerator. She then went home to install the new part which was a sensor and the next day everything was frozen in her refrigerator. She then went back to the store and spoke with an employee that was very obnoxious and rude. He told her he had 20 years of experience and that he was quite annoyed with the whole situation of her returning to the store. He said that he wasnt even supposed to go into so much detailed explanation about the repairing of the fridge. He said that the customers that purchase from them already know what to do and dont ask so many questions. I was left in disbelief that my mother was treated with such hatred because of her lack of knowledge in reparing her refrigerator. For someone to claim 20 years of experience with parts for appliances he was also lacking 20 years of customer service. People forget that they will also reach to be old and will have to rely on younger people to help them. Hopefully this man will get a piece of his own medicine when he finds himself in a time of need!

Ci
Review №54

I was looking for a part for my whirlpool oven. The part is no longer available for purchase but Mike let me know they can repair my part for a reasonable fee. I really appreciated his help.

Ja
Review №55

I love this store they have all kinds of parts we got out commercial cooler working again. No one in Miami could help us only parts madness. Amazing staff very knowledgeable.

Ka
Review №56

Convenient and knowledgeable. Knew exactly what part I needed before I even finished saying the part number. Great service. Will definitely be back.

Cr
Review №57

Best place in town! Always has what I am looking for at the best price. Excellent customer service and very easy to find. Highly recommended!

Al
Review №58

If I could rate this company negative 5 stars, I would!!!Where do I even begin, it was a red flag from the beginning. I tried calling multiple attempts with no answer from both phone numbers on their website. I finally was able to get in contact with the owner who told me to call back in 30 minutes because he was on the road. I called back as I was instructed and he told me that I had to wait and call back on Monday because I had waited until the “cutoff” time to order. This company’s customer service is garbage, you don’t neglect the consumer in this way because customers like me keep you in business. I always try to support my local businesses in the community versus online or big retailers, but some take it for granted. I will order from amazon.com as soon as I finish writing this review to warn the rest of you so you don’t have to deal with this unprofessional attitude.

B
Review №59

I couldnt be happier with Mike and his honesty, his Courteous Staff, Great Service, Speedy Shipping, and Quality Part + Guarantee.The BEST THING: I saved $BIG$Manufacturer wanted $200, local supplier in NYC $180, APM $60.Mike worked with me in identifying multiple part #s for my part. Info on the net, and suppliers database force you to pay big money unecessarily.Side by Side, part is identical right down to numbers on circuit board and UPC sticker. Thank You Mike and Appliance Parts Warehouse.10 stars if I could!

Ti
Review №60

Very quick! I ordered parts for my dryer Wednesday afternoon, and received my items Friday afternoon. Didn’t even pay extra for shipping. 100% satisfied

Ch
Review №61

I’m in law enforcement, went to the location looking for the part I need it to fix my washer. Mike the owner was very knowledgeable and courteous. Best place to buy your appliances parts and very inexpensive. Great store

lu
Review №62

I bought a capacitor here at a great price. Great assistance. Owner was so very helpful.

Al
Review №63

They sent the wrong part, I had to pay for return shipping & they deducted 20% handle charge, it was better to have kept the parts. 👎

Jo
Review №64

In my time of need parts madness saved me! I went to three different stores looking for a defrost heater and even Home Depot didn’t have it. Parts madness takes care of their customers ! I would highly recommend shopping here.

ca
Review №65

Very personal service. Through texts was able to get questions answered and they made a special trip to get my parts out overnight so we didn’t have to go another day without a working refrigerator! Thank you

Ev
Review №66

I come here all the time. Ive come here many years. Many parts here and I like the prices here. Mike the owner knows so much and can always help me out with new ideas. Im an appliance repair man and this company is the best for me.

Si
Review №67

The best parts house in South Florida hands down! 5 stars excellent customer service price and inventory! Thanks Mike!

Os
Review №68

Got both relay and started kit for $39. Just one alone should be that price. Mike is very helpful. Good service.

Pa
Review №69

I just bought 2 36 inch air curtains here at an awesome price! They were on special for $177 and the other store was double the price. Happy with my purchase. :)

De
Review №70

I got a great price on a couple of parts I needed from here. My dad comes here all the time and I can see why. Good store

he
Review №71

I got a drain pump here at good price and while I was here they also had my refrigerator water filter. Didn’t know this place was here. Very helpful

Ia
Review №72

Got my suspension rods right here. A little ways away but more affordable than the stores in my location. Worth the drive

Lu
Review №73

Highly recommended. My refrigerator stopped cooling. It was the relay on my compressor. Parts madness had the parts in stock at a great deal. I got my fridge running again the same day. Thanks again!

Mi
Review №74

Wow is all I can say. Every other parts store couldnt help or wouldnt even try mike at parts madness not only knew what I needed but gave me a fair price. In forever grateful. Thanks. I will be back for years to come.

Mi
Review №75

Ive been on the internet searching for parts for my damaged refrigerator and happen to stumble across this site, and without a doubt, I must say I am very very very satisfy with the part I purchased. Not only was the part genuine, but the price was a lot cheaper, but what really caught my attention was the customer service. This service is real and they are there to answer your questions. I am so happy I came across this site, I would recommend anyone who is reading this that you wont have any regrets with Parts Madness!!!!!

La
Review №76

Had the part I needed in stock. Mike was extremely helpful and very nice. I would highly recommend to anyone looking for appliances parts

Er
Review №77

I was looking for a blower motor and they directed me to another place where I could find a used part for less money. They did not make any money but they helped me finding the right part.Awesome service!

Dr
Review №78

Very professional. Reliable and Knowledgeable.You can order online and they offer free pickup and various shipping options.

ja
Review №79

My house is cold again! Found the motor I needed for my ac in stock at the best price in town. Will definitely be back!

Ta
Review №80

Found the parts I needed to fix my dryer here. Excellent service price and inventory. Very friendly and helpful staff. Two thumbs up!

Je
Review №81

My magic chef refrigerator broke parts madness was the only company that could help. They had the part in stock at an affordable and fair price. Fast. And friendly i will be sure to be back anytime i need an appliance part.

Om
Review №82

My lid switch to my washer dryer broke and I got an awesome deal here. I got me some new burners and bowls for my stove and a washable lifetime Ac filter. That alone will save me plenty. No more buy filters!

Ro
Review №83

Guy found my belt by my model number.Nice guy, nice place here. Didnt Kno this appliance store was even here or I wouldve been coming here. I liked the service.

Ke
Review №84

Quick service, very knowledge personal on hand. Answered all my questions and was willing to help. Very good experience.

ju
Review №85

I needed a capacitor and a motor and found this place near by. They have many appliance parts here and the owner is very helpful. Thanks guys

Im
Review №86

Came to store and got my washer dog bits and also found custom lifetime filters here which is a great way to save on my ac filters. No more buying filters every 2 months! Yay

BI
Review №87

This place is on the level,I had a small problem about my delivery time but they fixed it before I was off the phone with them,very satisfied and will most definitely use them again...

Ve
Review №88

I called many appliance parts stores and no one was able to help me. Luckily I found the team at Parts Madness they new exactly what I needed, had it in stock and gave me a great price too. Finally my dryer is back to life and I can do laundry again! I’m very pleased and will be sure to return if I ever need anything. Thank you again! Blessings =)

Ne
Review №89

Luckily i came here and found what i needed. Defrost timer for my refrigerator. Happy wife happy life

Al
Review №90

My refrigerator stopped working. I needed a new fan motor. Every one said it would take a month to get parts madness had it in stock same day awesome

ar
Review №91

I came for washer boot and they helped me right away. Even gave me a complementary spring clamp. Awesome service

Mi
Review №92

Came here for a board and they had it in stock. They have it to me for a great price. 20 off regular price. I will be coming here again

Ch
Review №93

Excellent customer service and great prices. The owner was attentive and extremely helpful! Convenience and Quality delivered start to finish. Overall, very satisfied with the service I received.

He
Review №94

Good folks, best price around .

Fr
Review №95

My refrigerator stopped cooling. I checked it and found it to be the condenser fan motor. I called around and parts madness had the best deal. My fridge is cooling again thanks guys!

Da
Review №96

The customer service is awesome!! I got there and she was ready to help me I’m definitely coming back!

Lu
Review №97

I purchased my timer here. Prices are good. Unfortunately my knob is discontinued. Good people

Fe
Review №98

My refrigerator stopped working. It was the relay ans capacitor i came in found the part in stock ans installed it the same day. My fridge is working again im happy thanks guys.

Jo
Review №99

Owner is very knowledgeable found me a replacement heater for my fridge. So happy

Va
Review №100

First time at this location and the staff was very knowledgeable and friendly. Will be coming back again for all my part needs! Conveniently located in heart of Miami too!

Information
46 Photos
100 Comments
4.8 Rating
  • Address:5351 NW 36th Ave, Miami, FL 33142, United States
  • Site:http://partsmadness.com/
  • Phone:+1 305-638-9890
Categories
  • Appliance parts supplier
  • Air conditioning store
  • Air conditioning system supplier
  • Air filter supplier
  • Commercial refrigerator supplier
  • Electric motor store
  • Refrigerator store
  • Washer & dryer store
  • Water filter supplier
Working hours
  • Monday:9AM–3PM
  • Tuesday:9AM–3PM
  • Wednesday:9AM–3PM
  • Thursday:9AM–3PM
  • Friday:Closed
  • Saturday:9AM–3PM
  • Sunday:9AM–3PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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