Listen…I am probably the LAST person that fits their customer type. I am a stay at home mom with two teenagers- we walked by saw the line and wanted to see what it was all about. It was worth the wait! The people watching alone outside was interesting. Once inside, Brandon came to the rescue identifying items that would look best on my husband, reflected a style that was conducive to his lifestyle. We left with a large bag filled with unique finds of multiple price points! I highly recommend using Brandon when shopping- he was terrific!

Design is amazing!!! Attention to detail. Love the sneaker options and versatility. Me and my girl went at night, they had a dj playing music with a food truck and a full court basketball to shoot some hoops in. We were in awe with the store. Hopefully, once I have my new job I can afford some shoes and an outfit. But for now I’m steady window shopping lol. Great job!

OMG! I was so happy when I came in and found Simpson apparel! It was great. The design of the store is very modern. The sales associate don’t hartas but are very attentive if you ask for help. They have a basket ball court. Very modern design. Great spot for unique street apparel

Very friendly and professional staff. One of the best places to shop in Miami period

The store is beautiful. Felt like a basketball themed art exhibit. I was disappointed when the staff told me that the basketball court can only be used for those that buy a basketball in the store. This would be a one time access and those balls aren’t cheap. I thought the staff was friendly and some prices were reasonable but it wasn’t what I was expecting

Very slow with online orders. Prepare to wait more than a week for your item to be even shipped out. Buy elsewhere don’t waste your time. I’m still waiting on my order to ship more than a week later.

Terrible customer service/communication. 1st time I ordered with them I only received 1 of two and a refund on the item that didnt ship. I was a little disappointed but whatever. I decided to give them another try. However I needed the items within two weeks. I paid extra to get them item shipped as within this time frame only to miss the time frame. label was generated and never went to shipping. Once I enquired about this I ultimately end up simply getting a refund on the items. Not the shipping cost.Im very disappointed with this company. SMH at UNKNWN.

I placed an order on Aug 23rd, I hadn’t received any updates or tracking information by Sept 2nd so I contacted them and let them know that I haven’t received a tracking number yet…a few hours later, I received a refund with no sort of explanation. Very horrible communication skills and I don’t think they would’ve ever refunded me had I not asked for updated shipping info! Never again.

Seems like their freestyling their hours. The door hours and Google say 8pm closing . Got there at 630 and they were closed, but inside I saw people just hanging out by the counter. Dont waste your time trying to go here waste of time and effort.

The worsts customer service ever!8 business days after order, I had to email them to ask when they are going to send out my shoes. Without any information they just cancelled my order. And on top of all I had to ask to get my money back! I got it back but still no email or any other reaction from the store. Do not order there if you want to actually receive anything!!!

PLEASE DO NOT SHOP HERE. THEY LITERALLY SENT ME AN EMPTY PACKAGE. 100% SCAM. I bought an overpriced pair of pants and after waiting about a week I received a package in the mail from UNKNWN.it felt awfully light. That’s because all the package had in it was one of their plastic branded bags and the printed invoice for my order. I have trouble believing this is a real store and not some outright fake online shop front, and I’m furious at this dog water establishment trying to get this resolved.

I wish I could put 0 stars but it wasn’t an option. I ordered a pair of shoes and when I receive them they were the wrong size. I emailed the store right when I received them and I still haven’t received any contact back. A week later I tried to email them again and still no contact. The most annoying part is that there is no other way to contact them you can’t call the store nor do they respond back via email my only other option is to drive 50 min just to complain. I am not happy with this store I will never shop here again. I will warn everyone I know about shopping here.

Didn’t let us in all there hours are wrong

If the employees at this store were as awesome as the design it’d be great, unfortunately that’s not the case. Do you guys really think it’s worth being pretentious over your 15/hr salary? At least have the decency to answer a client’s questions when they enter your store, and lose the attitude, it’s not like VIPs come get ripped off for standard model Nike’s in there.

The worst management ever. Got here an 2 hours before closing and would not let us in after driving an hour to get here.

Cool clothing store with a basketball court open for public use

Ordered some clothes online from them on September 1st, no shipping email or anything. September 10th I get a refund without any email or explanation from them. Terrible customer service, the products are still on their website so I guess they’re just too lazy to ship anything out. Feel bad for whoever owns this store, their employees are clearly lazy.

Today was the release of the South Beach Lebron 8s. The line began at 10 am officially but there was no organization. Multiple pairs were sold to highest bidders and many customers left after 3pm empty handed after dealing with inclement weather. Hands down the most unprofessional establishment that I’ve wasted time on. Never again.

Probably the worst store I have shopped online at.. Cant even cancel an order and they take days to ship..

Poor service, travel a long way to see the court and they did not let us in.

Scummy company with terrible customer service. Don’t do business with them

I have legitimately NEVER wrote a review on google about a company until this post. The customer service at UNKNWN is non existent. I ordered their Cube Hoodie and it was delivered to the wrong address. I tried to speak with customer service in having this resolved and I did not receive a response from the email address provided. They do not have a phone number to contact them at either. I went as far as trying to get in touch with someone via their Instagram page, still no assistance. They clearly do not care about their customer once a sale is completed. It’s safe to say I won’t be a returning customer.

Tried to get south beach LeBron and they where let there friends get multiple pairs of shoes not fair at all never coming back

The store display looks very nice but the customer service is very bad in my opinion. I was not even looked in the eye or spoken to at checkout. Very standoff-ish vibe. Also the price listed on a shirt I bought was 50% off but then checked out to full retail price. Unfortunately I didn’t notice at the time and I don’t really care enough to go back and dispute over $20 but it would have been nice to get the discount. Next time I’ll shop online but likely I’ll avoid UNKWN in the future.

I placed my order on 8/27/2021 and It’s still saying Unfulfilled, haven’t had any updates, and I’ve reached out to them on numerous occasions still no word back!

Very cool vibe. Great products from big and large brands.

Awful costumer support zero help with any issues.

The manager Horatio is the best!!! Super attentive and friendly.

Dont Shop Here

The service is better at walmart. with that I say it all

Terrible customer service!

Been a fan since aventura mall

Literally a scam

All their numbers are disconnected or don’t dial out. IMPOSSIBLE to get in contact with. Been trying to contact someone for 2 weeks to buy a birthday gift. I’ve emailed, DM’d, called, tried Facebook and Instagram. But what’s even more frustrating - they post on their platforms daily but ignore the customers.

Lol.Trash, pretentious for nothing. No hospitality.Dont try to be Colette Paris or Patron of the new 😂 🖖🏻Ciao.

Amazing store ! Incredible design inside and out (basketball court is insane). Looks and feels like you’re at an art exhibit.

At 8 pm we wanted to get in to buy something, but we were please to stay out, because the employee decided to close one hour earlier. The guy even wasnt sorry about that. Very bad experience.

Unknwn in wynwood is a very nice store. The basketball court was nice touch. Friendly staff and their events are fun and organized. I dont really buy clothes from there but shoes yes all the time and I like how they have fcfs. That also is very organized, I recommend this store for sneakers and events. If youre in wynwood definitely go check them out.

It’s still under construction, visit the one in Aventura instead. Large area in front of Wynwood walls but not even close to finished yet

Terrible customer service. I have had a problem with this store and they do not respond to the email, nor the messages on their social networks.

Excellent they have the Ricky Regal collection from Bruno Marc from Lacoste ...