I love this store! The whole staff is amazing, especially Angel...I am incredibly pleased with the quality of customer service provided to me, many thanks Angel. It is always such an amazing experience to revisit and shop at this location, I highly recommended.
Great customer service and amazing stuff! I just bought some personalized bracelets from here! Really high quality and trendy style. Angel was amazing.
11/10 AMAZING STAFF! Angel and Cesar are wonderful and will help you with your purchase! Oh did I mention they are the best at personalizing your items? Well they are . Def coming back. Thank you guys so much!
Exceptional service! Angel helped us with the embossing, he suggested we try the Matt gold, loved it!!! He was awesome, super professional, helpful & enthusiastic! Today’s shopping trip was excellent 😊
The staff at this store is INCREDIBLE! They were all so nice and helpful. Everything was clean! With all the crazy these days its nice to go somewhere and feel welcomed. Due to the warehouse/repair services being closed the in-store accommodations are above & beyond. Ceasar helped me with my hybrid watch, he was knowledgeable and quick. I have always been a huge fan of FOSSIL products, and today is one of the many reasons why. Thanks!!
Angel was very profesional, courteous and helpful in upgrading my old wacht. Highly recommended. Thank you.
Best deals. They know how to keep your business loyal.
Living in the moment and certainly not aware of the updated closing hours we ended up coming in late. Although it was obvious the crew was ready to go, we were greeted by Cesar with a very welcoming attitude. Made a small purchase memorable by his service and attention regardless of time. Definitely an asset for the Fossil Group.
Angel was very helpful I recommend staff friendly
Just bought a purse and a smart watch and ANGEL was such a pleasure . He was patient, friendly, and very knowledgeable! What a great experience at Fossil thanks to him .
Great customer service! Needed to return an item and Ceasar went above and beyond!
Staff at the store were really nice, and the guy who helped me Ángel was really kind and help us find exactly what we were looking for!
The store manager was extremely nice, he went above and beyond, I wanted to replace my old fossil watch but wanted to keep the exact same one which was discontinued and therefore not in the store, he actually offer to pick up one from the outlet store where we found it, I mean thats really good service, the best part is that he did pick it up and brought it to the store for me to get, I mean, best service ever.
Excellent experience buying in my first fossil, the boys were very kind, especially the one who helped me Angel, who was aware of every detail.
Went in today ready to spend around $500. Was in there for 10 min with no acknowledgement and 3 workers around. 2 were completely not busy. I’ve been there before with such good staff which is why I’m not giving it 1 star, angel was such a big help last time !!
Great service that knows its products and how to help its customers get the most of them.Freddy and his partner know how to take care of their customers. The hook me up with a new Fossil watch and wallet offered to emboss the wallet for me and everything.Especially for those folks that havent bought into the Apple watchand use Android the fossil Android watches or a good alternative and a very stylish with lots of combinations of straps.
Great service and quality of products.
Employees were very courteous 😁
Very nice,friendly,attentive and knowledgeable staff....The location at Dadeland mall is highly recommended and I would recommend them to anyone..A-1 service 👍
Federico the store manager was absolutely amazing. Had to make a return and he was super helpful and understanding of my situation. Ive had nothing but the best customer service here everytime that Ive visited, but especially this most recent trip.
Store is now gone. Closest actual store is now at the Dolphin mall. Hope they come back but I doubt they will.Incredibly nice and professional. Great customer experience.
Love Fossil ended up buying hes & hers mechanical watches doesnt use batteries they work with you having them on as ur arm moves that powers up your watch.
Great service! The employees go the extra mile in order to help you! Ryan was very helpful.
The sales reps made me feel at home and were very knowledgeable
Always a good experience here. Helpful staff.
Amazing products and EXCELLENT customer service. Top notch staff at the Dadeland location.
Love their watches, I own about 4 of them
I love Fossil everything! Going this weekend and buy a new watch
This is my favor store I lovet people there are quality person
Was taken care of quickly and professionally.
Look for Merlin, awesome customer assistant.
For fancy midrange accessories
Great customer service
Great service
Fivino, things are very charismatic jjjj
Most older models dont have seasonal items. There are many immigrants.
Excellent attention
Excellent atention
Very good only visited it in time of offers
Fossil is one of my favorite stores, not only for its beautiful watches but also have clothes and affordable prices. Attention is always first.
Good watches and good price
Excellent store and very good products.
Good attention
The staff does not speak Spanish. It can be inconvenient for those who do not know English.
Good store for personal items
Attention and good yrato
Brutal..uff
Always with style
Excellent service
I love purses
Good deal
Quality item