My family and I would like to thank Playkids for an amazing customer service experience. I had originally gone with a competitor which provided horrible service and tried to deliver a used playground which they tried to pass off as “custom made.” I wish I would have done my due diligence and found this company first. The outdoor showroom was great and this family run company really knows how to treat customers. Derek and his staff were professional, always available, and went out of their way to ensure that my complete satisfaction was attained. After choosing the set I wanted, Derek gave me multiple variations and setup choices for my backyard to make sure we would maximize the space for my kids. As mentioned, he was always available, day or night, to answer any questions, and it was truly appreciated after the horrible experience with the previous merchant. After the custom build at their location, his installers, Ervis and Lewis, worked tirelessly through the hot day building the playground at my home, briefly pausing throughout to make sure with me of it’s location and showing me the wonderful craftsmanship of the set as they pieced it together. The result was a dream set that my children love!! This family run company is professional and focused on complete customer service. I was extremely fortunate to have found them and my experience with them has been great. These sets also come with a warranty and a maintenance service, so our set will look likeIt did on day one for many years to come. Do not hesitate in choosing this company for your playground, you will not be disappointed. Thank you Derek, Ervis, and Lewis for a wonderful experience!! I will surely recommend you guys!

Highly recommend them. Very responsive, easy to work with, answered all questions, quick turnaround from ordering to installation, and very courteous and accommodating installers and office staff. The product itself looks great and is high quality. One bit of constructive feedback was that they didnt tell me the date of the install, so I am glad that I called the day before and found out they were coming the next day. Again, I highly recommend them.

Terrible experience!Do not buy in this company, horrible service and do not deliver what was promised, nor return the money.We made the purchase on 10/04/21 at 8:42 am. After waiting for almost 10 days to send the material, on 04/19/21 I contacted the seller who will not be able to supply the product, as he is unable to comply with what he advertises on his website.We are waiting for days to return our money and the company does not respond, even though we triggered Paypal.Do not go through the same stress that we are going through, look for serious companies to buy your products.

The team at Play-kids was able to complete our custom play-set on time & come in right under budget. Their onsite team were high level & professional with every step of the process. They helped with anything we needed & completed the job ahead of schedule. We are extremely pleased & look forward to working with their team again to continue adding pieces to our new play set over time so that it grows with the kids. We highly recommend Playkids Swing Sets, to any one who is looking to have a quality & cost effective set, designed & installed in their homes or anywhere. Cannot emphasize enough how great of an experience we had utilizing them as a vendor. Stellar team!

Great product! Amazing service! Highly recommend.

Outstanding service, something thats really unusual these days! Superb quality

Best of the best

Very helpful figuring out what would work for our backyard and in our budget. Easy delivery and setup. The owner even came out and supervised. Very helpful and courteous team. The swing set itself is very well built and the kids love it. Highly recommend.

Derek and the whole staff is great. Playgrounds are next level. If you want to invest in a seriously awesome play area for your kids down in Miami they are the way to go!

An excellent location for kids to play and to have fun. I liked the variety of play areas, toys, rides, and an event room for birthdays and parties. The staff and owners were friendly and willing to work with you to plan an event and they were willing to assist your kids the whole day. There are side chairs for adults and a small concession stand to get snacks while the kids are playing. Try to visit this wonderful place.

Great company and quality ! A pleasure to work with. I highly recommend anyone in the South Florida area to Playkids, they truly are the best.

Best swingsets in town I would recommend them to my friends.