Great quality instruments and outstanding service. Its wholesale not retail.
Been doing business with them for years. Called today and the woman who answered was EXTREMELY rude. I was told to talk to a specific sales associate and she laughed and thought my business was a big joke. She refused to connect me to the sales associate. Very confused.
My shop attempted to business with this company and we tried calling multiple times only to get the same woman on the phone who refused to help us and was extremely rude. I have an accent from another country and was told she wouldnt help me unless I spoke english. She obviously knew I WAS speaking english and it seemed like she just wanted to insult me for ay reason she could find. It was very weird. As Im reading some of these other reviews all I can say is, this is the wrong company to buy instruments from. After reading horror stories of broken instruments being delivered with no refund, Im glad we didnt end up working them. Horrible customer service and apparently horrible business ethics.
Bad service. I called for information and the lady who answers was really rude once I mentioned I wanted to purchase pro audio. Don’t recommend at all. Good luck
Really great service best music store in the USA!
Awful experience dealing with this company. Sold me broken instruments and when I called to get refunded or have them replaced the secretary played games with me telling me to wait on hold then eventually hanging up. When I called back she would pretend she didnt remember me then refused to connect me to the sales associate that sold me the instruments. Now, I dont know what to do or how to get a hold of them.
Very strange experience. I called and the woman at the front thought everything I said was a joke or Im not really sure if she was on something or tipsy. She was laughing through the conversation though and refused to help me with my normal business there. My manager called a couple hours later and had a similar experience.
Good place
The worlds largest distributors of prestigious brand in professional sound and musical instruments !!!
The products could be picked up right away