I had an AWESOME! Experience working with this dealership. They were honest and helpful the whole time! I will definitely be going back in the future if I am looking for another vehicle again! Thank you G Stone Motors for an amazing experience!
Awesome people in every department. Service is always extremely accommodating, very intent on listening to my concerns, and getting me back on the road quickly as possible.Being a salesman if Im not on the road Im not making money and they understand that, get me in, get me out!Great service!
I had a recall on my F 550. G. Stone took care of me with no problems. They were so accommodating. They picked up my truck fixed it and returned it in a timely manner. They are friendly and extremely knowledgeable. I would recommend them to anyone.
Buying from G Stone was a great experience! With very few cars these days we were lucky to find a Ranger we really liked on the lot. Dylan our salesperson was friendly and made the whole process go very smoothly. We are very happy with our new truck and the treatment so far at G Stone!
I brought my Ford Eco in for service for an oil change and inspection. Everything was great with my car. Staff was friendly and pleasant to talk with!.. Thanks Pearl Cooley Brandon
Excellent experience, worth the 2&1/2 hour drive for me. I was treated well by all the sales staff and made my car purchase as effortless as it can be!
They always treat me great I do all my business there
8 hour round-trip to buy a truck from GStone. I had a great experience dealing with Dylan and I wonderful drive back to central Mass. Its been 2 months since my purchase. No buyers remorse. No regrets.
Could not be happier with my new Mustang! The sales team at G Stone Motors is top shelf. Second vehicle I have bought from this exceptionally run dealership, looking forward to many more in the years to come. Highly recommend to anyone in the market for a new or used vehicle.
I Love this place! Everyone was so kind and cheerfull! Trudy was a doll! You have a customer for life!
Our experience was Great, the salesmen was Kind, Courteous.Very welling to help us get the package we needed. I would giveG. Stone and the Salesmen Five Stars .
Travis offered outstanding service during my recent purchase! Look him up!
On time, friendly, prompt service. No problems.
The folks at G-Stone Motors have always been great to deal with. The purchase process was very easy. They backed the vehicle purchase with needed repairs and have done a top notch job maintaining the vehicle. Their service team is knowledgeable, courteous, and fix things the first time.
Great service and they cleaned my vehicle inside and out to boot!!!
Great experience! I would highly recommend purchasing a vehicle through G Stone!
Wonderful Family of people ! We Deal strictly with G. Stone Motors. Customer Satisfaction after the Sale !Always a Smile when you drive in and have your vehicle serviced....
My service was the same is always great got my truck inspected for the year thank you.
G.Stone is awesome! Shout out to Kennedy Mitowski for her great service, very professional and courteous service. I would recommend anyone to use this dealership for a car. Everyone in this dealership performs their job in a professional manner and are very welcoming to their business. G Stone sells good product and provides excellent support to their customers.
Unless you have a new model Ford their mechanics cannot help you. The two people who answer the phone are dissmissive, condescending and rude. They get ultra defensive when you call them out on their unprofessionalism. If youre a young single woman theyll treat you like you dont know anything. Theyre listed with AAA as a place to get your car towed to. You shouldnt have your car towed here. Lousy service, unskilled mechanics and rude staff. Was considering buying a vehicle there too before this experience. Not anymore.
Great communication. In and out quickly, all paperwork done, with a full tank of fuel on a Ford F-450 purchase. Very good experience with friendly people.
Jason Kerr was thorough and very helpful. We purchased a new Edge. Would definitely recommend purchasing your vehicles from G Stone Motors
Horrible customer service, if you don’t buy here you are not going to get service don’t waste your time
I couldnt be more happy about how easy Matt Kraft made the purchase of this truck. And he delivered it to my door full of gas. I would would recommend G Stone to anyone who is looking to get into a new vehicle. Thank to all that were involved in making this happen.
G.Stone is awesome. My wife and I seem to get good response from everyone from reception, sales, service and admin. Everyone performs their job professionally and courteously. Our family has recently purchased several vehicles from G.Stone and all are very satisfied. Of course, they sell a good product and provide excellent support.
Great service department! Does as they say, calls with any concerns, and is done in a timely manner.
We didnt leave with new vehicle due to the pandemic and shortage of parts but they were outstanding!! They including both my husband and myself in conversations and did whatever they had to, to help us leave knowing we had a brand new truck ready for us! Would recommend to go see them and I certainly will be when its time for myself to get a trade in.
As always G Stone Motors provides world class service
It was very refreshing to find a dealership that cared as much about selling vehicles as much as customer service. I recently had an issue with my escape and they took the time and energy to complete the service at almost no cost to me. That is standing behind the product you sell. I truly was impressed and satisfied by the service and compassion you delivered.
Buying a new vehicle can be anywhere from easy to most difficult. You will find ease and professionalism if you call Ben Grandchamp @ G-Stone motors. Having purchased many vehicles for both business and personal needs, this experience sits at the top of the list. From the first phone call after a google search (dealership is 90 miles from me), I knew my needs in a new truck were being listened to. The follow-up to that was very timely and professional, ensuring me I made the right choice. When I arrived the truck was ready for a test drive while they drove my trade and the paperwork was prepared when I was ready to take ownership. You will be hard pressed to find a better dealership and salesman to work with. Choose G-Stone for your next truck purchase and ask for Ben, you will save time, $, both without aggravation.
Made a last minute change in my appointment. No problem. G Stone service handled it without skipping a beat. Their service is top notch and always appreciate the free vehicle wash..
Dropped off for service, excellent value, communication and quality of care for my vehicle. Wash and wipe down of interior is a super bonus. Very easy to do business with. Its been this way for over 5 years with me.
Its the best place to take your vehicleThey are honest and fair
Very good place ti deal with!
Most of the legwork was done by phone. Were pleasantly surprised when everything was ready for us when we arrived. Paperwork was ready with NO surprises, payment was as was quoted! The Escape is great and we are happy with our purchase and G.Stone.
The service Department at G Stone Motors has been amazing. They have always been able to fit me in and have even delivered my vehicle to me when Im working. So happy to have them in Middlebury, keep up the great work!
Great customer service!! My car was was cleaned on the inside and outside! I also had help with it being picked up at my place of work and dropped back off when it was finished! They make it convenient for the working people.
The buying experience was as easy as they come. The G Stone crew makes you feel like family. Justin is a top notch professional!
Dishonest to say the least! They lied about condition, sold me a truck with over 350K miles with an Odometer showing 156K. FRAUD! Truck was wrecked, and crappy bodywork to cover it up. Did not disclose! Engine issues, electrical issues, body issues. Travis Romano & Corey James are shady car salesmen. AVOID THIS DEALERSHIP!
G. Stone Motors, Inc. is a decent Ford dealer in Middlebury, Vermont. Their friendly and knowledgeable staff will meet your needs in buying a new or certified used vehicle. Their parts department will help you find the right parts for your vehicle. Their service department are very knowledgeable about your vehicle and usually can troubleshoot the common issues on them. They recommend that you call and make an appointment for your service needs, but they sometimes can squeeze you in. Most warranty repairs on your vehicle are done within a day or two as long as they can get the parts. They do an extraordinary job on recalls. Whatever your service needs are, they get the job done right the first time. Whenever, you are planning to do trades towards a new vehicle, it may sound silly, but they would take anything as a trade. They mean anything. Theyll take your vehicle, boat, snowmobile, motorcycle, RV, travel trailer, music instruments, furniture, vinyl LP collection, etc. as trades towards your next vehicle and you would get a good deal. Your annual state inspection is always free at G. Stone Motors, Inc. as long as you purchase a vehicle from them.
We bought our ram 3500 from G Stone and could not be more pleased.Our commercial and personal purchases in the future will definitely be with G stone!
Purchasing a vehicle here couldve been easier! NEVER FELT PRESSURED OR OVERWHELMED! without a doubt the best car purchase experience Ive ever had!
Very nice people at G. Stones. They were very helpful and the service and sales there is terrific. Best dealership by far. I was very impressed with how well they were able to answer any questions I had. Great prices on all the vehicles as well. If you looking for a vehicle you should definitely stop at G. Stone motors.
I bought my 2018 Ford Edge from G Stone Motors in February 2019. I was so impressed by the professionalism at G Stone Motors. From my awesome salesman -Don Welch - who listened to all my concerns and put me a vehicle that is perfect for me. To Tara who made the financial aspect easy to follow and flawless. I also visited the service department for my winter tire change over, Trudy was beyond accommodating . Thank you G Stones for my great experienceTerry Jackson
Thank you Jason Kerr. The auto buying experience at G. Stone Motors was something I have never seen previous to this. Everyone went out of their way to make us feel comfortable. No high pressure sales, no gimmicks, just straight forward and upfront with the whole transaction. I would highly recommend G. Stone Motors for anyone that is in the market for a new or used vehicle. Again thank you, Patty and Joe Carlisle
Called and was interested in a vehicle and the sales guy I spoke with was very rude. Made me feel very small when I was filling out a credit application over the phone. I have bad credit so he immediately wanted to turn me down. But its okay I got approved at Deneckers all by myself!!!!
A basic oil change and once over check-up but always very professionally completed!!!
I love GS Motors, The problem i had was explained to me to my satisfaction and now i can move on. Love the people that work there, they care about the customers.
Absolutely excellent service! Easy trade-ins and very accommodating staff! Personalized care and assistance.
Took my truck in for recall work. Took a little longer than projected, but they brought it back all cleaned up and nice!! I hope if I go back for service they take as nice of care of my truck again!
Was great doing business. The salesman worked within my budget and put me in a great affordable vehicle.My first service was a great experience. Dropped of my vehicle and they shuttled me to work in their courtesy van, then delivered my vehicle to me when it’s service was completed.Everyone treated me like family making it a pleasurable experience.
We service our Fords at G. Stone. I really appreciate Trudy and all of the service personnel for their friendliness and professionalism. I asked a question so I could learn about tie rods, and Trudy and Brian showed me on my vehicle. That was so helpful.
Good selection of trucks and cars. Sales people are knowledgeable of the vehicles. I worked with salesman Justin . Great company I would refer my family to buy vehicles here . Honest people .
We have been shopping at G. Stones for many years. Their entire staff goes above and beyond. They treat you like family. We buy all of our vehicles there and plan on being customers for life! Keep up the great work. -The team at Livingston Farm
Have always gone to g stone to service my 2014 ford focus. Trudy and craig are amazing! So naturally when it was time to trade my 2014 for a newer car I turned to g stone sales department. The owner was super gracious, and Kennedy and tara rocked it. Smooth, fast, and even bought me lunch! How cool is that. Ty g stone.
Amazing service. Always listen to your wants and needs and work with you down to the T. I will always be a GStone customer
Excellent service. Surprised to get my truck washed, as well. Great people to work with.
I bought a 2018 EcoSport. The seats are so comfortable and adjust wonderfully to my back. The backup screen is great. I love the side opening back door. Its a very comfortable car to drive.Buying it was a pleasant experience.
We were in Middlebury for a month and I needed to get my F-150 serviced. Took it to G Stone and was blown away by the service - very professional and courteous. They changed my oil and took care of 2 recalls in 2 hours. In Austin, that would have been an overnight stay. And the service area and bays are spotless - great experience!
#1A place to do business. Outstanding service, exceptional friendliness. I took an older lady with me while my car was being serviced. She has lost most of her sight. She said she couldnt see who they were but all these different people stopped and said hello and asked how she was doing. She was very impressed and smiling ear to ear. I recommend everyone I talk to, to do business at G. Stone Motors, rather than in the Burlington area where I live, much better service and great to do business with when I purchased my Escape to say nothing of better prices. I now lease and will continue to use G Stone every 3 years. Escape is a great car, also.
Had an excellent experience leasing my Ford Escape from G Stone Motors. Everyone was courteous and friendly, no one was pushy and there was not the run around we have experienced at other dealerships.G Stone Motors is definitely our new go to dealership for car/truck purchases. Our salesman, Paul could not have been better and Tara in Finance made it easy and comfortable.
I would definitely recommend G Stones to work on your 6.0L powerstroke. They have treated me very well. Thanks Trudie and Matt. You guys are the best.
I have been doing business at G stone motors for 29 years. I bought my first car from them and all most a dozen since. They have built my trust, respect, and loyalty from all ways going above and beyond. The parts, sales and especially the service department is a place I feel very comfortable.
I have been traveling to them for my car mai tenance for 8 years. They r definately worth the trip. Honest and fair!
Justin Stone is a true gentleman to deal with and very knowledgeable in vehicles, definitely worth the drive to get a great deal
I have been in the area for the past nine years. During that time I have traded, almost exclusively with G-Stone Motors with both my Service and vehicle purchase. They were excellent in servicing my 2008 Ford F-150, providing go-beyond service and care care. It didnt matter when I called or for what, their Service Supervisor, Trudy, always got me in with the earliest possible appointment. I was so impressed, that recently, I traded my F-150 and purchased a 2012 Escape. The vehicle had been carefully scrutinized and the salesperson (Corey James) ensured that I understood all the areas of my new vehicle. I look forward to my continued association with G-Stone Motors. I would highly recommend this Dealership to anyone looking for a top-notch maintenance and purchase experience.
Ive been buying my vehicles for the past 5 years at G Stone Motors and have not had one problem! Service was exceptional, Sales was Awesome! Got something I wanted, for the price I wanted and walked out happy every 3 times! They were always very accommodating and go out of their way! I recommend going there for all your Vehicle Needs! Ive had multiple family and friends walk out of there just as happy as I did! They are very easy going, respectful and I will continue to do all my business here!
The team at G Stone Motors were fantastic, friendly environment no pressure sales, they meet all the needs I needed in a vehicle.
I keep going back to G. Stone Motors because they provide great service and are efficient and helpful. Vince and Trudy in the Service Dept. give great assistance when checking in and if I have questions. If I wait for the car to be done, there is a comfortable waiting room and Todd Stone and Travis Romano always stop to say hello if they are passing by the door. Great dealership to do business with.
The service at g stone motors is excellent. replaced my passengers air bag. did a great job. in and out in a timely manner.
I called inquiring about purchasing parts from them. The person in the parts department wasn’t helpful and then hung up on me when I asked to be transferred to customer service.
We always experience efficient service at G. Stone Motors. Since moving to the area six years ago, weve been loyal customers.
Went in for an alignment of F250 and new windshield wipers because I found a coupon on GStone Ford website or 19.99 a pair for windshield wipers. I told them I would be waiting, gave them my phone number of course. Walked around and got some food. Walked back after a few hours and when I walked In they said they had been looking for me. I said why didn’t you call me? No real response so I said what’s up? They said my truck needed ball joints so it couldn’t be aligned. Okay I understand that but that was determined in minutes, wasted a lot of my time. No big deal, I’ll pay the the wipers and put in ball joints myself and bring it back for the alignment. 90 something dollars they said. I asked why? They said half hour labor to look at the truck and 40 for the wipers. Long story short. It took a lot of arguing over the wiper price on their website and they didn’t want to honor it at first. They said there cost for wipers was more than that. I reminded them it was a coupon from their website, lots of time of back and fourth and finally got it reduced to the coupon price. Also half hour labor for no alignment. Never again GStone.
Trudy was top notch. They got us right in, diagnosed the issue and promptly had it back on the road for our busy family. I was pleasantly surprised that Trudy handled all of the warranty calls and even better, they semi detailed the car!
Corey, Tara and Travis. Thanks for the great experience on assisting my family on ordering our new vehicle! You went out of your way on March 31st late in the day to get my factory order in to get the rebates before they expired. The car is fantastic and working with you was a pleasure! Thanks again!
Quick, easy and painless! I should have joined the G Stone Family of Car Buyers years ago! Tara and Fred were wonderful! Highly recommended our family!
I have had nothing but great experiences dealing with G Stone Motors and their terrific staff, everything from sales to service. The owners are great down to earth people. I highly recommend them.
For several months, I had been looking to purchase a new vehicle and to find a dealership to replace an excellent one that I had for many years. After looking at several local dealers, a friend recommended G. Stone. My initial contact was over the Internet with Corey who was not only prompt in responding but very professional, helpful, and flexible. After my first visit and introduction to Corey and other members of the staff, I knew that I had found what I was looking for. Not only was I looking to purchase a vehicle, but I wanted to form a long term relationship with a dealer that I felt comfortable with and that I could trust. They made the whole process very uncomplicated, fair and reasonable. I am very pleased with the new vehicle and the customer support that I received from Corey and the staff at G. Stone and look forward to a long-standing relationship with them -- I highly recommend them.
Inspected a car, was able to fix 2 issue right than. Good advise, for car care
The staff here has helped me out so much through my two cars, and the garage crew is a great bunch of guys
I had an appointment to get my ford F 150 inspected for the first time since I bought the truck there a year ago. It took over an hour. I could see it taking that long if i didnt have an appointment, but i did. It was free and thought i would get a car wash but didnt. Probably wont go back for an inspection next year.
Excellent. We do business with Ford and G. Stone because of access to the G. Stone service department.
Ben and the whole team were super helpful and above and beyond to find the perfect vehicle for me!
This review is for the PARTS DEPT. If I could give zero or negative stars, I would. I went to GStone specifically for FACTORY FORD steel wheels for my truck. I called and got a quote which was Ford Dealer List price. So I ordered the wheels. When the wheels came in, they never called me to tell me - I knew they showed up because my credit card got charged. Plus my credit card was charged for an amount that did not add up to what I was quoted. I tried to get a copy of the receipt prior to picking them up, so I could investigate, but for some reason was not able to (they apparently dont have the technology to do so). It turns out they charged me $10+ more per wheel then I was quoted and a freight charge that I was not informed of prior. My wife picked the wheels up, as I was out of town for work. When I got home and saw the wheels, I found that A) they were NOT Factory Ford Wheels - they were the same cheap aftermarket wheels everyone else in Vermont is selling for WAY LESS and B) they are all nicked up. I am not happy.
It is always a pleasure to deal with g-stone motors the employees are very polite and very
Great people to deal with
Like the truck, The dealer service was excellent, as expected.
Brought our Prius in for a state inspection. It went it with an out head light and came out with a sticker and an out headlight. It also has OEM struts at 260,000 miles and are so gone it sounds like some one has a sledge hammer in the wheel wells and it’s hard to control. This was all missed for the VSI, we had expected to put at least $1500 into the car to make it safe, even though it has a new sticker we are having the work done, just not at G stone. When trying to address this and another problem the service manager and who I believe was the used car manager there was such a visceral reaction it was impossible to communicate and was belittled. Is it to much to ask for an inspection during an inspection? We want a safe car not just a sticker slapped on the windshield. We were more than willing to pay for a safe car. Clearly there’s problems in the shop. This is not just a bad VSI but a major safety concern to myself and other people on the road, very disappointed. We also had just bought a used truck and had to bring it back 5 times to have the 4wd fixed. We were also promised a full recon including buffing the truck and this still has yet to happen. The used car manager said after trying to address this not to worry he will take care of it and call us... that was 2 weeks ago and still not a word. The deal on our used truck a month later is still not compleat. IDK what’s going on at Gstone but it’s nothing good. What’s good is a CPO warranty if you don’t have a dealer who will service it.
Everyone was and is extremely helpful in my purchase, and maintenance of my ford ranger. I would have to say the best ford dealership I have ever been to
Always good
I love my new Ford Escape 2017! My experience went without a hitch from sales, financing and service! G.Stones treats you like you are a member of their family!!
The dealership helped me to complete my car and make it road worthy for another year. Hats off to the shop team at G.Stone Motors! Bravo!
Dealing with Fred Mc Entee was absolute pleasure he made the process very comfortable
Exceptional from sales to service! We have purchased several vehicles from G Stones and have been treated so well not only at the time of the sale but anytime we have had questions, needed service etc.
Very nice people to deal with. Every employee makes it a point to say Hi. The service work was completed in very little time and I left with a freshly washed car and floor mats. Thanks to everyone at G Stone Motors.Alan
I have been dealing with Vince and Trudy in the service department for several years now. Honest, reliable and they always do what they say. no complaints
My Family has been buying vehicles here for over 25 years. Customer service is the best around. There a wonderful family.
My explorer was down to G Stones for state inspection, and as usual the service dept. does what you need done in a timely fashion.They make it easy on their customers, when you make your appointment its on time.
Excellent service and timely.